B-17 Gunner Airwar Over Germany ...developed by Sunstorm Interactive Inc. ...published by WizardWorks Inc. ------------------------------------------ Welcome to a new level of realism in virtual combat. We hope you enjoy playing B-17 Gunner Airwar Over Germany and bag that monster buck! Starting! --------- When you insert the B-17 Gunner Airwar Over Germany CD-ROM into the CD drive for the first time, you'll be prompted to 'Install' B-17 Gunner Airwar Over Germany. Follow the installation procedure as outlined. After the first installation, you can run B-17 Gunner Airwar Over Germany from the shortcut icon or just insert the CD-ROM into the CD drive again to launch B-17 Gunner Airwar Over Germany from your hard drive. To play B-17 Gunner Airwar Over Germany, you will be required to insert the original B-17 Gunner Airwar Over Germany installation CD-ROM into the CD-ROM drive. Learning to hunt! ----------------- We've included information to help you learn to play in the B-17 Gunner Airwar Over Germany help file. This is available from your Start Menu under the B-17 Gunner Airwar Over Germany program group. Updates ------- On occasion, we will release an update to B-17 Gunner Airwar Over Germany or other games. You should check our webpage at www.sunstorm.net or check the WizardWorks page at outdoors.wizworks.com for product updates and patches. We also have an automated update method that is available if you have an internet connection. Launch B-17 Gunner Airwar Over Germany, select a Gunner, then click on the 'Options' button. If an update is available, then it will be downloaded for you. You should then execute this update from the directory in which you installed B-17 Gunner Airwar Over Germany. Follow the instructions it gives to update your game to the current version. Known Bugs and Work-arounds --------------------------- Future Products? ---------------- For the latest information on other products from Sunstorm Interactive Inc., please visit our web page at http://www.sunstorm.net or http://outdoors.wizworks.com Troubleshooting notes on B-17 Gunner Airwar Over Germany -------------------------------------- 1. You must have a DirectX compatible Sound and Video Card for B-17 Gunner Airwar Over Germany to operate properly. The latest version of DirectX is included on the install CD for your convenience. 2. B-17 Gunner Airwar Over Germany is also a LARGE game so we recommend a computer system with at least 64 MB of RAM. Of course, the more memory the better! 3. If you are experiencing display problem, problems with the graphics palette, cursor problems or other performance issues, we strongly recommend that you run B-17 Gunner Airwar Over Germany in FULL SCREEN mode. This can be set from the B-17 Gunner Airwar Over Germany 'Options' screen. 4. If B-17 Gunner Airwar Over Germany is running very sluggish it could be because you don't have enough free space on the hard drive. Try creating additional space if you have less than 100 megabytes of free space on your hard drive. 5. LAPTOPS - If you cannot run B-17 Gunner Airwar Over Germany on your laptop computer, you should check to insure that you are running the game in Windowed mode. This can be set from the B-17 Gunner Airwar Over Germany 'Options' screen. Also, B-17 Gunner Airwar Over Germany REQUIRES a video card with an onboard graphics accelerator. 6. If the game fails to run on your computer, the most likely culprit is your video card. Check and make sure that you have a video card that has a built-in graphics accelerator. Also, make sure you have the latest and greatest driver for your video card. (goto www.reactorcritical.com to find any updates) 7. Technical Support If you need technical support, please contact The WizardWorks Group: Technical Support (U.S. & Canada) Assistance Via World Wide Web Get up-to-the-minute technical information at the WizardWorks web-site, at: http://www.wizworks.com. Through this site you'll have access to our FAQ documents, (Frequently Asked Questions) which contain our latest troubleshooting information. You'll have access to our FTP (File Transfer Protocol) area where you can download patches and new enhancements as soon as they become available, and an E-Mail area where you can leave us your tech support problems and questions if you do not find your answers in the FAQ information. Help Via Telephone/Fax Or Mail In The United States & Canada For phone assistance, call WizardWorks' Tech Support at 425-398-3051. We have an Interactive Voice Response and Faxback system that is available twenty-four hours a day, seven days a week. If you should need live support, we are available Monday through Friday, 8:00 AM until 6:00 PM (PST). We ask that you do the following when calling: be at your computer; have your system information ready for our technicians, including system make and model; RAM; video and sound card data and drivers; and any screen error messages you've encountered and where (if not currently displayed on your screen. It will expedite your handling significantly. You may also fax in your Technical Support questions or problems to: 425-806-0480, or write in your questions to the address below. Product Return Procedures In The United States & Canada: In the event our technicians at 425-398-3051 determine that you will need to forward materials directly to us, please include a brief letter explaining what is enclosed and why. Make sure you include the Return Merchandise Authorization Number (RMA#) supplied you by the technician and your telephone number in case we need to call you. Any materials not containing this RMA# will be returned to you unprocessed. Your mail should be sent to the following address: WizardWorks 13110 NE 177th Place Suite # B101, Box180 Woodinville, WA 98072-9965 Attn: Technical Support RMA#: (include your RMA# here) Warranty Policy In The United States & Canada: If our technicians determine that the product storage medium is found to be defective within ninety (90) days of original purchase, (unless otherwise provided by applicable law), WizardWorks will replace the item free of charge, to the original purchaser, if the item is accompanied by the original dated receipt and packaging. If you do not have the original receipt, or if the warranty period has expired, WizardWorks will replace the product storage medium for a nominal fee.