################################################################################ Ubisoft Entertainment CSI: NY The Game November 2008 README.TXT ################################################################################ 1. Installation Instructions 2. General Gameplay Instructions 3. Troubleshooting 4. Technical Support, Contact Information, and Useful Websites 5. Legal Information 6. Copyright ################################################################################ 1. Installation Instructions ################################################################################ -------------------------------------------------------------------------------- 1.1. System Requirements Supported OS: Windows® 2000/XP/Vista* (only) Processor: Pentium® III 800 MHz (1.2 GHz recommended) RAM: 256 MB (512 MB recommended) (Vista 1 GB) Video Card: 32 MB Direct3D 7.0-compliant video card Sound Card: DirectX 9.0c DirectX Version: DirectX 9.0c (included on disc) CD-ROM: 4x CD-ROM Flash Player: 9.0 Hard Drive Space: 650 MB Peripherals Supported: Windows-compliant mouse, keyboard Supported Video Cards at Time of Release: ATI® RADEON® 9000/X families NVIDIA GeForce® 4 and up *The service packs tested are Vista: SP1 and XP: SP2 & SP3. -------------------------------------------------------------------------------- 1.2. Installation Please close all running programs before installing CSI: NY The Game to avoid problems. Do not install this application in your Windows folder or in the root of the C: drive. To install CSI: NY The Game, insert the CD into your computer and select Install from the Startup screen. You will be asked to install DirectX. You need these files to play the game, so if you are unsure of whether your computer has them, please install them. Also, if the installer does not detect Flash Player on your computer, it will direct you to a webpage where you can download it. -------------------------------------------------------------------------------- 1.3. Uninstallation To uninstall, click on the Start menu and navigate to CSI: NY The Game (by default: All Programs, Ubisoft, CSI: NY The Game). Then select Uninstall. ################################################################################ 2. General Gameplay Instructions ################################################################################ Use the left mouse button to select or activate. Press the Esc key to go to the menu. Create a new player and begin the game with Episode 1. Tips throughout the game will help you learn how to investigate scenes, solve mini-games, and interrogate suspects. ################################################################################ 3. Troubleshooting ################################################################################ 3.1. Vista Installation On some Windows Vista systems, the installation may take several minutes to begin after selecting "Install" from the autorun menu. After the initial delay, the installer should run normally. ------------------------------------------------------------------------------- 3.2. Requirements A sound card and flash player are required to run the game. You must have them installed, or you will not be able to launch CSI: NY The Game. ------------------------------------------------------------------------------- 3.3. Video Drivers To avoid any compatibility problems, please install the latest video drivers available for your video card. Links are available at the end of this document. ------------------------------------------------------------------------------- 3.4. Other Programs For optimal performance, we recommend that no other programs are running on your system when you run CSI: NY The Game. ################################################################################ 4. Technical Support, Contact Information, and Useful Websites ################################################################################ -------------------------------------------------------------------------------- 4.1. Technical Support & Contact Information Before contacting Ubisoft’s Technical Support department, please first read through this README file (on the game CD). Also browse through our FAQ listings or search our support database at our website, http://support.ubi.com. Here, you will find the most recently updated information since the game’s release. Also, please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Whenever you contact the Technical Support department, please include the following information, or if you are calling, have it available: • Complete product title (including version number) • Operating system • Processor speed and manufacturer • Amount of RAM • Video card that you are using and the amount of RAM it has • Type of sound card you are using • Maker and speed of your CD-ROM or DVD-ROM drive Contact Us Over the Internet: This is the best way to reach us. Our website is open 24 hours a day, 7 days a week, and it contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com. Contact Us by Webmail: For fastest response via wemail, please visit our website at: http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center where you can browse through our listings of Frequently Asked Questions (FAQ), search our database of known problems and solutions, or send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature on the FAQ page. Most webmail contacts are responded to within two business days. Contact Us by Phone: You can also contact us via phone by calling 919-460-9778 (for our customers in Quebec, we provide French language support at 1-866-824-6515). Please note that this number is for technical assistance only. No hints or tips are given over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above on hand. Be advised that our Technical Support representatives are available to help you Monday–Friday from 9am–9pm EST (French language support is available from 7am–4pm EST). While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to use one of the other support avenues listed above. -------------------------------------------------------------------------------- 4.2. Useful Websites: To download DirectX 9.0c: http://www.microsoft.com/downloads Latest ATI drivers: http://ati.amd.com/support/driver.html Latest NVIDIA drivers: http://www.nvidia.com/page/home.html ################################################################################ 5. Legal Information ################################################################################ © 2008 Ubisoft, Inc. CSI: NY™ The Game CSI: NY and elements and characters thereof © 2000–2008 CBS Broadcasting Inc. All Rights Reserved. ################################################################################ 6. Copyright ################################################################################ LICENCE TO USE THE MULTIMEDIA PRODUCT Please read this Licence carefully before installing the game (“Multimedia Product”). This Licence is an agreement between you, the “User”, and Ubisoft Entertainment and/or its licensors and/or its beneficiaries (“Ubisoft”), which grants the User the non-exclusive and non-transferable right to use the Multimedia Product. This Licence is valid in the United States of America. By installing the Multimedia Product, the User undertakes to respect the terms and conditions of the Licence. 1- The Licence Ubisoft grants the User a non-exclusive and non-transferable Licence to use the Multimedia Product, but remains the owner of all the rights relating thereto. Any rights not specifically transferred by this Licence remain the property of Ubisoft. The Multimedia Product is licensed and not sold to the User, for private use. The Licence does not confer any right or title to the Multimedia Product and cannot be understood as a transfer of intellectual property rights to the Multimedia Product. 2- Ownership of the Multimedia Product The User recognises that all of the rights associated with the Multimedia Product and its components (in particular the titles, computer codes, themes, characters, character names, plots, stories, dialogues, places, concepts, images, photographs, animation, videos, music and text contained in the Multimedia Product), as well as the rights relating to the trademark, royalties and copyrights, are the property of Ubisoft and are protected by French regulations or other Laws, Treaties and international agreements concerning intellectual property. 3- Use of the Multimedia Product The User is authorised to use the Multimedia Product in accordance with the instructions provided in the manual or on the packaging of the Multimedia Product. The Licence is granted solely for private use. It is not permitted: - To make copies of the Multimedia Product, - To operate the Multimedia Product commercially, - To use it contrary to morality or the laws in force, - To modify the Multimedia Product or create any derived work, - To transmit the Multimedia Product via a telephone network or any other electronic means, except during multi-player games on authorised networks, - To create or distribute unauthorised levels and/or scenarios, - To decompile, reverse engineer or disassemble the Multimedia Product. The User cannot sell, sublicense or lease the Multimedia Product to a third party. The User can only transfer the Multimedia Product if the recipient agrees to the terms and conditions of the Licence. In this event, the User undertakes to transfer all components and documentation relating to the Multimedia Product. He also undertakes to delete any copy of the Multimedia Product from his computer. In this event, this Licence is automatically and immediately terminated. The User acknowledges that Ubisoft may collect and use certain User data in accordance with the privacy policy accessible on the website http://www.ubi.com/US/Info/Info.aspx?tagname=PrivacyPolicy. 4- Termination of the Licence The Licence is effective from the first time the Multimedia Product is used. It is terminated automatically by Ubisoft without notice if the User fails to adhere to the terms and conditions of the Licence. 5- Warrantee Ubisoft warrants to the original purchaser of its products (the “User”) that the products will be free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. Ubisoft products are sold "as is", without any expressed or implied warranties of any kind, and Ubisoft is not liable for any losses or damages of any kind resulting from use of its products. Ubisoft agrees for a period of ninety (90) days (or any other longer warranty period provided by applicable legislation) to either replace defective product free of charge provided you return the defective item with dated proof of purchase to the store from which the product was originally purchased or repair or replace the defective product at its option free of charge, when accompanied with a proof of purchase and sent to our offices postage prepaid. This warranty is not applicable to normal wear and tear, and shall be void if the defect in the product is found to be as a result of abuse, unreasonable use, mistreatment or neglect of the product. Ubisoft offers Technical Support. When you call, please be as specific as you can be about the problem you are experiencing and have the below details available: - The name of the manufacturer of your computer system - The brand and speed of the processor - How much RAM you have - The version number of windows you are using (if you aren’t sure, right-click on the my computer icon on your desktop and select ‘properties’) - The manufacturer name and model number of your video card, modem, and sound card. 6- Warrantee Limitation The User recognises expressly that he uses the Multimedia Product at his own risk. The Multimedia Product is provided as is. The User is responsible for any costs of repairing and/or correcting the Multimedia Product. To the extent of what is laid down by the Law, Ubisoft rejects any warrantee relating to the market value of the Multimedia Product, the User’s satisfaction or its capacity to perform a specific use. The User is responsible for all risks connected with lost profit, lost data, errors and lost business or other information as a result of owning or using the Multimedia Product. As some legislations do not allow for the aforementioned warrantee limitation, it is possible that it does not apply to the User. 7- Liability In no event can Ubisoft be held liable for any direct, consequential, accidental, special, ancillary or other damages arising out of the use or inability to use the Multimedia Product, as well as out of the ownership or poor functioning thereof, even if Ubisoft has been advised of the possibility of such damages. In particular, Ubisoft accepts no liability regarding use of the Multimedia Product contrary to the precautions for use set out in the manual and on the packaging. As some legislations do not allow exemption from liability in the event of direct or incidental damages, it is possible that the aforementioned exclusion does not apply to the User. This Licence to use the Multimedia Product grants specific rights to the User and he may have other rights depending on the laws in his State. 8- MICROSOFT DirectX 9.0c SUPPLEMENTAL END USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE ("Supplemental EULA") IMPORTANT: READ CAREFULLY - These Microsoft Corporation ("Microsoft") operating system components, including any "online" or electronic documentation ("OS Components") are subject to the terms and conditions of the agreement under which you have licensed the applicable Microsoft operating system product described below (each an "End User License Agreement" or "EULA") and the terms and conditions of this Supplemental EULA. BY INSTALLING, COPYING OR OTHERWISE USING THE OS COMPONENTS, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THE APPLICABLE OPERATING SYSTEM PRODUCT EULA AND THIS SUPPLEMENTAL EULA. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT INSTALL, COPY OR USE THE OS COMPONENTS. 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