COPYRIGHT ©2007 ENLIGHT SOFTWARE LTD. ALL RIGHTS RESERVED. CIRCUS EMPIRE README Table of Contents 1. Installing the Game 2. System Requirements 3. Troubleshooting 4. Technical Support 5. Improving the Game's Performance 6. Uninstalling the Game 7. Copyright Notices 8. Health Warnings 1. Installing the Game After you have placed the Circus Empire CD into your CD-ROM or DVD-ROM drive, the installation menu should open automatically. If not, you can activate it manually by doing the following: 1) Make sure the Circus Empire CD is in your CD-ROM or DVD-ROM drive. 2) Double-click on the "My Computer" icon on your Windows desktop, - or - Go to Start > Programs, then find the Windows Explorer icon and left-click on it. 3) Locate the icon for your computer's CD-ROM drive and double-click on it. 4) Look for the file "Setup.exe" and double-click on it to open the installation menu. BACK TO TOP 2. System Requirements Circus Empire Minimum System Requirements: Operating system Windows 98, 2000, ME, XP or Vista(Windows 95 and NT not supported) CPU type and speed 700 MHz Intel Pentium III or processors of the same grade Memory 128 MB RAM (256 MB for Windows 2000/XP/Vista) CD-ROM Speed 4x CD-ROM/DVD-ROM drive Hard drive space 1.5 GB Video card 3D Graphics card with 16 MB RAM and DirectX 9.0b support Other needs DirectX 9 compatible sound card; Keyboard; Mouse Recommended System Requirements: - 2 GHz Intel Pentium III or processors of the same grade - 256 MB RAM (512 MB for Windows 2000/XP/Vista) - 3D Graphics card with 64 MB RAM and DirectX 9 support BACK TO TOP 3. Troubleshooting DirectX Problems: DirectX® 9.0b or later must be installed on your computer before you can play Circus Empire. You can install DirectX® 9.0c provided with the Circus Empire CD, or you can download the software from Microsoft Windows Update at http://windowsupdate.microsoft.com If you encounter video or sound problems when using DirectX, go to http://support.microsoft.com/support/directx/ for the latest troubleshooting information. You should also obtain the latest DirectX-compatible drivers from your video or sound card manufacturer. Crashes and Lock-Ups: When Circus Empire starts, mouse cursor disappears and computer locks-up. Your installed audio card drivers may not be compatible . Please obtain a DirectX 9.x or higher-compatible driver from your sound card manufacturer. The Installer keeps stalling after a certain percentage has completed. Your hard drive could be out of space. Please free up additional space by removing unwanted programs and reinstall Circus Empire. Files are possibly being copied to a corrupted area of your hard drive. If this is the case, run the scandisk program and use the Thorough option. After scandisk finishes and informs you that your drive is free of errors, try installing Circus Empire again. There may be dirt or fingerprints on the CD-ROM disc itself. Examine the bottom of the disc and clean it carefully using a soft, lint-free cloth by wiping from the center of the disc (near the hole) towards the outer edge in a straight line. Circus Empire crashes to the desktop with no error messages. - Make sure the reading surface of the CD-ROM is clean (check for scratches and smudges). - Make sure the game has been installed properly. - Make sure DirectX 9.0c has been installed properly. - Make sure you have the latest drivers for your video and sound card, and that they are DirectX 9.x -compatible - or higher. - Make sure Virtual Memory is enabled on your system. - Make sure you have run Scandisk and that no errors are reported. - Run Disk Defragmenter. - Clean out any old temp (.TMP) files from the C:\WINDOWS\TEMP or C:\WINx\TEMP directory on your hard drive (you may use Windows Explorer to do this). - Make sure you do not have any resident anti-virus or third-party Windows memory management utilities running prior to playing Circus Empire. - Try uninstalling and then reinstalling the game. - Try exiting the game, rebooting your machine, and re-entering the game. Note that if your system crashes to the desktop while playing Circus Empire, you should reboot your computer before starting a new session. Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will be unable to use your video or sound hardware. Video Problems: If you are experiencing problems with your display, difficulties launching the game, or experiencing crashes to the desktop, you may need to make some changes to the Display Settings. To adjust the Color Display Settings, please follow these steps: 1) Click on 'Start' in the Start Menu. 2) Click on 'Settings'. 3) Click on 'Control Panel'. 4) When the Control panel window comes up, double-click on the 'Display' Icon and click on the 'Settings' tab. Video card and sound card manufacturers often have updated drivers which may improve performance and stability. Make sure your drivers are up-to-date. Depending on what video cards you use, you may obtain newer drivers from the following web sites: http://www.nvidia.com http://www.ati.com Circus Empire does not support Voodoo2 cards or below. Motherboard Chipset: If you continue to encounter performance-related problems and have already ensured that your system is DirectX 9.0b-compatible, you should check for the availability of updated motherboard chipset drivers with your system manufacturer. Updating motherboard drivers usually enhances the performance and functionality of your controllers. Please consult with your system manufacturer for assistance or your motherboard manual for driver updates and possible solutions. CDROM/DVD-ROM Problems: Circus Empire requires at least a Quad-Speed (4x) CD-ROM drive with 32-bit Windows 98/2000/XP drivers. If you receive a "xxxxxx.xxx not found" error message when installing or running Circus Empire, this error message is usually attributed to the CD-ROM drive using MS-DOS (16 bit) drivers instead of Windows (32 bit) drivers. To verify that this is the cause of yout problems, open the Control Panel by either clicking on the My Computer icon or clicking on the Start button > Settings > Control Panel). Once you are in the Control Panel window, click on the System icon, then the Performance tab. You will see a summary of your computer's performance status. One line will read "File System: 32-bit" and the last line should mention that "Your system is configured for optimal performance." If you see a message saying "Drive X is using MS-DOS compatibility mode," then contact your system vendor to obtain and install 32-bit drivers for your CD-ROM drive. Sound Problems: If you experience skips while listening to the speeches in the game, you should first check if you have the latest sound drivers installed in your system. Although possible, we do not recommend using your motherboard's on-board sound chip to play sound. Appearance of Strange Polygons and Hardware Skinning: If you experience strange polygons appearing while you play, you should end your current game session, re-insert the Circus Empire CD-ROM and in the Autorun menu, click on the Video Settings option, and disable Hardware Skinning. BACK TO TOP 4. Technical Support Before contacting Technical Support, please be prepared. In order to assist you as efficiently as possible, we will need to know as much information about your computer and the problem as possible. If you can not provide the information in the details below, then please contact your computer manufacturer's technical support department before contacting us, otherwise we will be unable to solve your problem. System Details: - Operating system (i.e. Windows 98, Windows ME, etc.) - Processor speed and manufacturer - Total amount of system RAM - The make and model of your Video Card / 3D Accelerator and the amount of Video RAM - The make and model of your sound card Game Details: - Circus Empire version number (it is located in the bottom of main menu screen) For technical difficulties regarding Circus Empire, please contact us at: Internet E-Mail: support@enlight.com Enlight Website: http://www.enlight.com Circus Empire Website: http://www.circus-empire.com BACK TO TOP 5. Improving the game's performance There are several ways to improve the Circus Empire's performance.To change the configuration of the Vedio , click the Vedio Settings ,or go to Start, then Programs, and look for the "Enlight\Circus Empire" folder, click on the Video/Sound settings Shortcut. These include: - Set the screen resolution to 800x600 - Use fullscreen mode instead of window mode - Set the Fullscence antialiasing to be OFF - Set the Triple buffering Button UP - Set the Vertical synchronization Button UP - Press Down the Low detail Button - Press Down the Compressed Button We also recommend you to: - Play with 256MB of RAM or more. - Shut down as many other applications running on your system as possible in order to free memory and processing, including system-tray programs like ICQ. - If your hard drive supports it, activate DMA. - Reboot your system before playing Circus Empire. - Disable any virus scanner settings while playing Circus Empire. - Ensure that you have the latest drivers from your video and sound card manufacturer or check Windows Update (http://windowsupdate.microsoft.com) for the latest drivers. BACK TO TOP 6. Uninstalling the Game Follow these instructions for uninstalling the game: 1) Go to Start, then Programs, and look for the "Enlight\Circus Empire" folder. 2) Locate the "Uninstall Circus Empire" icon and left-click on it. 3) Answer "Yes" when you are prompted to remove Circus Empire from your computer, - or - Alternatively you can uninstall the game using the Control Panel: 1) Go to Start, then Settings, then find the Control Panel icon and left-click on it. 2) Locate the "Add/Remove Programs" icon and double-click on it. 3) Under the Install/Uninstall tab, look for "Uninstall Circus Empire" from the program list and left-click on it. 4) Left-click on the "Add/Remove..." button. 5) Answer "Yes" when you are prompted to remove Circus Empire from your computer BACK TO TOP 7. Copyright Notices Software Copyright 2007 by Silver Wish. All rights reserved. Circus Empire, the Circus Empire logo, and the Enlight logo are trademarks of Enlight Software Ltd. All other trademarks are properties of their respective owners. Developed by Silver Wish. Uses Bink Video. Copyright ©1997-2007 by RAD Game Tools, Inc. This software is based in part on the work of the Independent JPEG Group. All rights reserved. Software and manual may not be copied, reproduced, translated or reduced to any electrical medium or machine readable form, in whole or in part, without prior written consent from Enlight Software Ltd. Most hard- and software labels in this manual are registered trademarks and need to be handled as such. BACK TO TOP 8. Health Warnings Some people experience epileptic seizures when viewing flashing lights or patterns in our daily environment. These persons may experience epileptic seizures while watching TV pictures or playing computer games. Even players who have never had any seizures may nonetheless have an undetected epileptic condition. Consult your doctor before playing computer games if you, or someone of your family, have an epileptic condition. Immediately stop the game, should you experience any of the following symptoms during play: - dizziness - altered vision - eye or muscle twitching - mental confusion - loss of awareness of your surroundings - involuntary movements and/or convulsions BACK TO TOP COPYRIGHT ©2007 ENLIGHT SOFTWARE LTD. ALL RIGHTS RESERVED.