--You may need to turn on "Word Wrap" to see all of this document-- System Requirements ------------------- Minimum System Requirements: * Windows 2000/XP * DirectX 9.0c (included) * CD or DVD-ROM drive (depending on the version of the game you purchased) * 256MB System RAM * 1.4 GHz Intel Pentium 3, 1.2 GHz Athlon XP, 2200+ Sempron or equivalent processor * DirectX 9.0c Compliant Video Card – e.g. GeForce 3 VRAM – 64 MB / Radeon 8500 VRAM – 64 MB These cards have the functionality to run the program only in 640x480: ATI Radeon X200/X300/8500/9000/9200SE Intel on-motherboard 845/865/915/945 chipsets NVIDIA GeForce 4 MX card, GeForce 5200/6200 These cards do not have the functionality required to run the program and are not supported: Intel on-board 810/815 graphics chipset SiS series of video cards S3 series of video cards ATI Radeon 7500/X1300 For assistance with System Requirement please contact Midway Customer Support prior to purchasing the game at http://support.midway.com or dial (858) 450-8190 9am-6pm Pacific time. * DirectX 9.0c Compliant Audio Card. * 3 GB free hard disk space * Keyboard or game pad Installation ------------ Q: How much space does the game require for installation? A: Approximately 3 GB of free hard drive space for installation. Q: I am getting errors when trying to uninstall the game from Windows Add or Remove Programs control panel. A: To correct this, you will need to re-run setup.exe from the game disc. This should clear up the error and you can uninstall and reinstall the game. Q: I am getting a error during installation, "Error Code: -5009 : 0x8002802b". A: This usually indicates that you do not have Admin access on the computer you are installing in Windows 2000 or XP. If you have Admin access, please refer to the following article about this Installshield error on the other possible causes and fixes for this issue: http://consumer.installshield.com/kb.asp?id=Q110616 Q: I am getting an installshield -5003 error. A: Please try the following: 1. Search for the InstallShield folder (by default, the full path is C:\Program Files\Common Files\InstallShield). 2. In the search results, right-click the InstallShield folder, choose Rename, type InstallShieldOld, and press Enter. 3. Close all open programs. 4. Try installing the game again. 5. If the problem persists, search for the InstallShield folder again (refer to Step 1 for instructions). 6. In the search results, right-click the InstallShield folder and choose Delete. Click Yes or OK to confirm the deletion. 7. Now search for the InstallShieldOld folder. Once located, right-click it, choose Rename, type InstallShield, and press Enter. 8. Install the game. Performance ----------- Q: How can I improve the performance? A: There are several things you can do to increase game performance. - Make sure you have no other programs running in the background. - The Game will run faster in lower resolutions, set your resolution lower, try 800x600 or 640x480. - Try the "Standard Graphics" shortcut. This version of the game will turn off some special effects, and runs best on slower graphics boards. Keyboard mapping ---------------- If you are having trouble mapping keys on a French language keyboard (Particularly the Q A Z W keys) make sure the keyboard is set correctly in Windows. For Windows XP 1. Select START 2. Select Control Panel 3. Select Regional and Language Options 4. Select the Languages Tab 5. Select Details 6. Select Add 7. Select Input Language – French & Keyboard Layout – French and select OK 8. Select the French Keyboard 9. Apply the settings For Windows 2000 1. Select START 2. Select Settings - Control Panel 3. Select Regional Options 4. Select the Input Locales Tab 5. Select Add 6. Select Input Locale – French & Keyboard Layout – French and select OK 7. Set the French Keyboard as Default. 8. Apply the settings Technical Support ----------------- Midway will take every care to ensure that customers are treated in a professional manner. If you find that you have a technical problem with one of our titles and you need assistance, please contact us with the following details to hand. You can acquire the following information by running DxDiag.exe from the Start->Run prompt. PC make and model Graphics and Sound Card make and model Graphics and Sound Card driver version Operating System Direct X Version System Ram For North America support: Midway Home Entertainment Tech/Customer Support 6755 Mira Mesa Boulevard Suite 123-155 San Diego CA 92121 Phone: Midway US Tech/Customer Support 858-450-8190 Web: http://support.midway.com (email and FAQs) For European support: UK Midway Games Ltd 43 Worship Street London, EC2A 2DX United Kingdom Tel: 0870 720 8000 E-mail: http://support.midway.com (email and FAQs) Benelux (Venlo Office) +31 (0)77 - 3232832 (press 5 for Helpdesk) Bulgaria Stirling: +359 2 951 61 32 Czech Help line +420 724 314 443 and +420 224 326 860 France 0825 825 524 (Du lundi au samedi) de 10h à 20h (sauf jours fériés) 0,149€ TTC/Min Email: nobilis-france@callcenter.fr Support Technique Nobilis BP 80003 - 33611 CESTAS Cedex Germany Technische Hotline: 09001 – 50 55 16 1,25 €/Min. Spielinhaltliche Hotline: 09001 – 50 55 17 1,25 €/Min. MIDWAY@SPIELEHOTLINE.DE (24h hours) Greece Tel: +30 210 94 80 000 (09:00-17:00) mail: Centric Multimedia SA 20, Makriyanni Str. 183 43 Moschato Athens Greece website: www.centric.gr e-mail: support@centric.gr Israel Isfar Hometech: 09-9711700 Hungary Tel: +36/70-385-1111 Italy Tel: 0332 - 870.579 Assistenza Tecnica Leader S.p.A. Orari: Lunedì dalle 10.00 alle 19.00 Martedì-Venerdì dalle 13.00 alle 19.00 N.B. Il servizio non fornisce soluzioni o trucchi sui prodotti. e-mail: lineaverde@leaderspa.it Nordic Tel: 08-6053611 17.00 - 20.00 helgfri måndag till fredag. e-mail: rolf.segaklubben@bredband.net Poland Centrum Pomocy: (22) 852 27 30 Portugal Tel: 351 256 836 273 17.00 to 19.00 Russian Tel: 8 (095) 748 44 11 Spain VIRGIN PLAY Tfno: 91 789 35 50 10:00-14:00 – Lunes –Viernes website: http://www.virginplay.es e-mail: virginplay@virginplay.es U.A.E Pluto GT, Dubai – UAE Tel: +97142844665 Warranty / Replacement ---------------------- Please see http://support.midway.com for details. Within 90-days of original authorized retail purchase your replacement of defective product can be sent at no charge. For other replacements a service charge may apply. Documentation Replacement: For Game Manual availability please contact Midway directly. End-User License Agreement -------------------------- The End-User License Agreement (EULA) is available for review in game during installation and posted at http://support.midway.com (search "Happy Feet EULA").