HeliCOPS Readme Notes 7th Level, Inc. It has been a generation since the Quake of '98 when, in the blink of an eye, most of Old Tokyo was reduced to smoldering rubble. Out of the wreckage, a new shining jewel--NeoTokyo--emerged like a Phoenix from the ashes, rising as the New World's center of commerce and technology. The HeliCOPS are the only hope to free NeoTokyo from the iron grip of Nemesys. This is where you take control. Choose your pilot and chopper, then prepare for the worst as you battle more than 32 types of enemies. Find and collect power-ups to increase your chances of survival. Report for duty, and good luck! Check out our web page (www.7thlevel.com) and follow the links to the HeliCOPS page for the latest info on the game. INSTALLING HELICOPS There are three ways to install HeliCOPS: CD, Optimal, and Full installation. The CD option installs sound and graphics files, and you must have the CD in the CD drive to run the program. This option requires approximately 30 MB of hard disk space. The Optimal option installs sounds, graphics, and stages, and requires approximately 60 MB of hard disk space. (You do not need to have the CD in the drive to run the program.) The Full option installs everything to your hard disk, and requires approximately 454 MB of hard disk space. If you are installing under Windows 95 and Autoplay is turned on, you do not need to manually run the setup program to install HeliCOPS. The first time you insert the CD into the CD-ROM drive, Windows 95 will automatically start the setup program. Once installed, every time you insert the CD into the CD-ROM drive the Autoplay feature of Windows 95 will automatically start HeliCOPS. To install the program: 1. Insert the CD in the CD-ROM drive. 2. Click the Start button and select Run. 3. Type X:\SETUP.EXE (replace X: with the letter that represents your CD-ROM drive) in the command line and press ENTER. The Installation program opens, giving you these choices: CD, Optimal, or Full. 4. Choose the option you want and click Next to start the installation. 5. Follow the instructions. You may have problems running HeliCOPS if you do not have hardware that supports DirectX 3.0x (which is automatically installed when the program is installed). If you have any questions about DirectX or its compatibility with your hardware (for example, your video or sound card, or your network, for network play), contact the manufacturer of the hardware. You may need updated drivers that support DirectX. For more information about DirectX, check out www.microsoft.com. Note: If you do not install DirectX, you cannot access modem or network play, and the game may display strangely when you play. HeliCOPS will load effortlessly on many different types of systems, but occasionally some problems may occur. Video cards that do not comply with DirectX 3.0x can still be used, but HeliCOPS will run in a window instead of full screen, and at much slower speeds. For sound cards that are not compatible, you will have no sound but the game will still run. (The SoundBlaster AWE 32 is an exception; you will need to obtain updated drivers for the game to run.) Some joysticks may connect to the sound card, so it the sound card cannot work, then the joystick will not work. You may also need to calibrate your joystick before playing. See the Officer's Manual for more information on calibrating your joystick. CHANGES TO THE DOCUMENTATION On page 7 of the Officer's Manual, four choices for Music are described. There are now only two options for Music in the Options screen:MIDI and OFF. CD and OTHER have been removed from the program. TECHNICAL SUPPORT AND COMMON PROBLEMS AND SOLUTIONS If you have difficulty installing or running the HeliCOPS, please read the section below before calling our Technical Support phone line. By checking the few items listed below, you may be able to solve any difficulty you are having on your own. If you are still having difficulty, call Technical Support at 972-498-8010. Support is available Monday - Friday from 8:00 am to 9:00 pm, and on Saturday from 8:00 am to 7:00 pm Central Time. You also can reach Technical Support via America Online (keyword Seventh) or the Microsoft Network (Go Seventh). Technical Support also is available via the World Wide Web on 7th Level's web page (www.7thlevel.com). By accessing 7th Level's web page, you can download the latest technical support information along with demos of current and future products, register your products online, and participate in contests and chats with the celebrities and individuals involved in our products. Problem: I've installed HeliCOPS, but the program will not run. Solution: You may need to acquire updated drivers for your sound card or your graphics card. Microsoft's DirectX requires the latest drivers for sound and graphics. If you continue to have problems, you may want to contact Microsoft for help with DirectX. The web address is www.microsoft.com. Problem: The game will not run. Solution: A possible cause is that your video card does not switch resolution modes on the fly. If your resolution is set to anything other than 640x480, the game automatically switches resolution. Some cards do not support this. If this is the case, you will need to manually change your resolution setting to 640x480 with 256 colors. Please contact the video card manufacturer for further assistance. Problem: I was able to start the game and view the introduction, but the game will not run. Solution: If you have a SoundBlaster AWE 32 sound card, a conflict with DirectX may occur. If so, you will need to obtain new drivers that are compatible with this version of DirectX. You can download the latest drivers at www.creativelabs.com. Problem: When I try to exit a modem game, the line stays connected and won't hang up. Solution: This is probably a DirectPlay problem. For a short term fix, close the game, and then restart HeliCOPS. Microsoft is aware of the problem, and will be making a fix available in the next version of DirectX. Problem: When HeliCOPS searches for com port when in NET mode and the search fails, the program won't let me try another com port. Solution: This is caused by DirectX and will be fixed in an upgrade to DirectX. Close HeliCOPS, and then restart the game. HELP WITH YOUR HARDWARE AND SOFTWARE QUESTIONS If you have questions about your computer's hardware or other software applications, please contact the manufacturer before contacting 7th Level Technical Support. The manufacturer will be able to answer any questions you may have on the installation and specific settings for your needs. Listed below are the Technical Support and BBS phone numbers for several manufacturers. Manufacturer Tech. Support BBS Number Web Address ATI Technologies 905-882-2626 none www.atitech.ca Creative Labs 405-742-6622 405-742-6660 www.creativelabs.com NEC 800-388-8888 none www.nec.co.jp/index_e.html Orchid Technology 510-683-0323 none www.orchid.com Media Vision 510-770-9905 510-770-0527 www.mediavis.com/mainmenu.htm Roland Corp. 213-685-5141 none www.rolandcorp.com Turtle Beach Systems 717-767-0279 none www.tbeach.com Ensoniq 610-647-3930 none www.ensoniq.com Tseng 215-968-0502 215-579-7536 www.tseng.com Philips LMS 800-777-5674 719-593-4081 www.philips.com Diamond Multimedia 408-325-7000 408-325-7175 www.diamondmm.com Logitech 510-795-8100 510-795-0408 www.optics.org/logitech-us Advanced Gravis 604-431-1807 604-431-5927 www.gravis.com CH Products 619-598-2518 619-598-2524 www.chproducts.com