S I E R R A Hoyle® Kids' Games 1 Version 1.0.0.0 August 7, 2000 README file _________________________________________________________________ ABOUT THIS DOCUMENT Thank you for purchasing Hoyle Kids' Games. This file contains information that you can use to help solve any technical difficulties you may encounter using the program. IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game. If you are experiencing a problem while playing the Internet games on this CD please do not call the Sierra Technical Support number. For Internet support, email technical support, wonsupport@sierra.com, or visit the WON.NET web page at http://won.net. _________________________________________________________________ TABLE OF CONTENTS SECTION 1 - HARDWARE REQUIREMENTS SECTION 2 - INSTALLATION PROCEDURES SECTION 3 - CONTACTING SIERRA _________________________________________________________________ SECTION 1 - HARDWARE REQUIREMENTS REQUIRED: Pentium PC 133 or higher Windows 95, 98, Millennium Edition(ME), or 2000 16 MB RAM 4x CD-ROM 640x480 @ 16-bit Color 100MB Hard Disk Space RECOMMENDED FOR BEST PERFORMANCE: Pentium II PC Windows 95, 98, Millennium Edition(ME), or 2000 32 MB RAM 4x CD-ROM 640x480 @ True Color 100MB Hard Disk Space _________________________________________________________________ SECTION 2 - INSTALLATION PROCEDURES IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game. Insert the game CD. You are automatically prompted to install or run the game. Alternatively, you can run SETUP.EXE directly from the top-level of the game CD. To uninstall the game, double-click the uninstaller icon found in the Hoyle Kids' Games group (in the Hoyle group of the Start Menu). Alternatively, you can uninstall Hoyle Kids' Games by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon. _________________________________________________________________ SECTION 3 - CONTACTING SIERRA A) Customer Service, Support, and Sales B) Technical Support C) Legal Information A) Customer Service, Support, and Sales ---------------------------------- United States U.S.A. Sales Phone: (800) 757-7707 Hours: 24 hours a day, 7 days a week International Sales: (425) 746-5771 Hours: Monday-Friday 8 AM to 4 PM PST FAX: (916) 939-1010 Sierra Direct P O Box 629001 El Dorado Hills, CA 95762-9972 Email: customer.support@sierra.com http://www.sierra.com United Kingdom Havas Interactive Main: (0118) 920-9111 Monday-Friday, 9:00 a.m. - 5:00 p.m. Fax: (0118) 987-5603 Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns." 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom France Havas Interactive France 32, Av de l'Europe Bât Energy 1 (2e étage) 78 140 VELIZY-Villacoubaly France Téléphone: 01-30-67-90-50 Lundi au Jeudi de 10h à 19h Vendredi de 10h à 18h Fax: 01-30-67-90-65 Germany Havas Interactive Tel: (0) 6103-99-40-40 Montag bis Freitag von 10h - 19Uhr Fax: (0) 6103-99-40-35 Robert-Bosch-Str. 32 D-63303 Dreieich Germany On-Line Sales CompuServe United Kingdom:GO UKSIERRA CompuServe France: GO FRSIERRA Internet USA: http://www.sierra.com Internet United Kingdom: http://www.sierra-online.co.uk Internet France: http://www.sierra.fr Internet Germany: http://www.sierra.de Disk and or Manual Replacement: Product Returns*: Havas Interactive Sierra On-Line Returns 4100 West 190th Street Torrance, CA 90504 Havas Interactive Sierra On-Line CD/Doco Replacement 4100 West 190th Street Torrance, CA 90504 NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the cd(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd. Payment should be made at the time of your request. Sorry, no credit cards. * Returns to this address valid in North America only. B) TECHNICAL SUPPORT ------------------------- North America Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site. Sierra On-Line Technical Support P.O. Box 85006 Bellevue, WA 98015-8506 Main: (425) 644-4343 Monday-Friday, 8:00 a.m.- 4:45 p.m. PST Fax: (425) 644-7697 http://www.sierra.com support@sierra.com United Kingdom Havas Interactive offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites. Havas Interactive 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom Main: (0118) 920-9111 Monday-Friday, 9:00 a.m. - 5:00 p.m. Fax: (0118) 987-5603 http://www.sierra-online.co.uk France Havas Interactive France 32, Av de l'Europe Bât Energy 1 (2e étage) 78 140 VELIZY-Villacoublay France Téléphone: 01-30-67-90-50 Lundi au Jeudi de 10h à 19h Vendredi de 10h à 18h Fax: 01 30 67 90 65 http://www.sierra.fr Germany Havas Interactive Robert-Bosch-Str. 32 D-63303 Dreieich Deutschland Tel: (0) 6103-99-40-40 Montag bis Freitag von 10 - 19Uhr Fax: (0) 6103-99-40-35 Mailbox: (0) 6103-99-40-35 http://www.sierra.de Spain Havas Interactive Avenida de Burgos 9 1º-OF2 28036 Madrid Spain Teléfono: (01) 383-2623 de lunes a Viernes de 09:30 a 15:00 y de 16:00 a 18:30 Fax: 91 381 24 37 Italy Contattare il vostro distribotore. C) Sierra Warranty & Legal Information ----------------------------------- Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product. Copyright (2000 Sierra On-Line, Inc.)