S I E R R A Hoyle Word Games 3 Version 1.0.0.0 June 20, 2001 README file _________________________________________________________________ ABOUT THIS DOCUMENT Thank you for purchasing Hoyle Word Games 3. This file contains information that you can use to help solve any technical difficulties you may encounter using the program. IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game. If you are experiencing a problem while playing the Internet games on this CD please do not call the Sierra Technical Support number. For Internet support, visit http://www.flipside.com/MyAccount/sendproblems.asp _________________________________________________________________ TABLE OF CONTENTS SECTION 1 - HARDWARE REQUIREMENTS SECTION 2 - INSTALLATION PROCEDURES SECTION 3 - CONTACTING SIERRA _________________________________________________________________ SECTION 1 - HARDWARE REQUIREMENTS REQUIRED: Pentium PC 133 or higher Windows 95, 98, Millennium Edition(ME), 2000, or XP 16 MB RAM 4x CD-ROM 640x480 @ 16-bit Color 130MB Hard Disk Space RECOMMENDED FOR BEST PERFORMANCE: Pentium II PC Windows 98, Millennium Edition(ME), 2000, XP 32 MB RAM 4x CD-ROM 640x480 @ True Color 130MB Hard Disk Space Handheld Requirements: Palm (tm) Desktop Software for the Palm Computing (r) Platform properly installed A Palm (tm) OS handheld (any one of the following): Palm III (tm) series of Connected Organizer/ Palm V (tm) Connected Organizer/ Palm VII (tm) Connected Organizer. The III Series of handhelds/ V handheld/ VX handheld/ VII handheld/ IBM Workpad/ PC Companion/ Symbol SPT 1500/ Symbol 1740/ Handspring Visor &/or Any handheld devise that uses Palm OS 3.1 or higher. _________________________________________________________________ SECTION 2 - INSTALLATION PROCEDURES IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game. Insert the game CD. You are automatically prompted to install or run the game. Alternatively, you can run Hoyle Word Games.EXE directly from the top-level of the game CD. To uninstall the game, double-click the uninstaller icon found in the Hoyle Word Games 3 group (in the Hoyle group of the Start Menu). Alternatively, you can uninstall Hoyle Word Games 3 by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon. _________________________________________________________________ SECTION 3 - CONTACTING SIERRA A) Customer Service, Support, and Sales B) Technical Support C) Legal Information A) Customer Service, Support, and Sales ---------------------------------- United States U.S.A. Sales Phone: (800) 757-7707 Hours: 24 hours a day, 7 days a week International Sales: (425) 746-5771 Hours: Monday-Friday 8 AM to 4 PM PST FAX: (916) 939-1010 Sierra Direct P O Box 629001 El Dorado Hills, CA 95762-9972 Email: customer.support@sierra.com http://www.sierra.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. Main: (0118) 920-9111 Monday-Friday, 9:00 a.m. - 5:00 p.m. Fax: (0118) 987-5603 Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns." 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom France Vivendi Universal Interactive Publishing France 32, Av de l'Europe Bât Energy 1 (2e étage) 78 140 VELIZY-Villacoubaly France Téléphone: 01-30-67-90-50 Lundi au Jeudi de 10h à 19h Vendredi de 10h à 18h Fax: 01-30-67-90-65 Germany Vivendi Universal Interactive Publishing Deutschland Gmbh. Tel: (0) 6103-99-40-40 Montag bis Freitag von 10h - 19Uhr Fax: (0) 6103-99-40-35 Paul-Ehrlich-Straße la 63225 Langen Deutschland On-Line Sales CompuServe United Kingdom:GO UKSIERRA CompuServe France: GO FRSIERRA Internet USA: http://www.sierra.com Internet United Kingdom: http://www.sierra-online.co.uk Internet France: http://www.sierra.fr Internet Germany: http://www.sierra.de Disk and or Manual Replacement: Product Returns*: Vivendi Universal Interactive Publishing International Sierra On-Line Returns 4247 S. Minnewawa Ave. Fresno, CA 93725 Vivendi Universal Interactive Publishing International Sierra On-Line CD/Doco Replacement 4247 S. Minnewawa Ave. Fresno, CA 93725 NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the cd(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd. Payment should be made at the time of your request. Sorry, no credit cards. * Returns to this address valid in North America only. B) TECHNICAL SUPPORT ------------------------- North America Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site. Sierra On-Line Technical Support P.O. Box 85006 Bellevue, WA 98015-8506 Main: (425) 644-4343 Monday-Friday, 8:00 a.m.- 4:45 p.m. PST Fax: (425) 644-7697 http://www.sierra.com support@sierra.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites. Vivendi Universal Interactive Publishing UK Ltd. 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom Main: (0118) 920-9111 Monday-Friday, 9:00 a.m. - 5:00 p.m. Fax: (0118) 987-5603 http://www.sierra-online.co.uk France Vivendi Universal Interactive Publishing France 32, Av de l'Europe Bât Energy 1 (2e étage) 78 140 VELIZY-Villacoublay France Téléphone: 01-30-67-90-50 Lundi au Jeudi de 10h à 19h Vendredi de 10h à 18h Fax: 01 30 67 90 65 http://www.sierra.fr Germany Vivendi Universal Interactive Publishing Deutschland Gmbh. Technischer Kundendienst Paul-Ehrlich-Straße la 63225 Langen Deutschland Tel: (0) 6103-99-40-40 Montag bis Freitag von 10 - 19Uhr Fax: (0) 6103-99-40-35 Mailbox: (0) 6103-99-40-35 http://www.sierra.de Spain Vivendi Universal Interactive Publishing España NUESTRA SEÑORA DE VALVERDE Nº 23 28034 MADRID Spain Tech Support Teléfono: 91 735 24 37 Soporte técnico de lunes a Viernes de 09:30 a 15:00 y de 16:00 a 18:30 www.havasinteractive.es Soporte Tecnico: soporte@havasinteractive.es Comercial: comercial@havasinteractive.es Italy Vivendi Universal Interactive Publishing Italia spa Contattare il vostro distributore. C) Sierra Warranty & Legal Information ----------------------------------- Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product. © 2001 Sierra On-Line, Inc. All Rights Reserved. Sierra,the "S" logo, and the All Play, No Work logo are trademarks of Sierra On-Line, Inc. Hoyle® is a registered trademark of The U.S. Playing Card Company in the United States and other countries, used under license by Sierra On-Line, Inc. Any other product and/or company names are the property of their respective owners. ® designates trademarks registered in the U.S.A., which may be registered in certain other countries.