PBA Tour Bowling 2001 UPDATED Readme - Version Retail Release 1.0 Copyright Bethesda Softworks Inc, A Division of ZeniMax Media Inc. Bethesda Softworks and its logo are registered trademarks or trademarks of ZeniMax Media Inc. All Rights Reserved. 2000-2001 _________________________________________ About this Readme. This document contains information specific to PBA 2001 that was not available or included in the manual at the time it was printed. _________________________________________ Table of Contents 1. General Notes and Troubleshooting 1.1 Minimum Specifications and Controls 1.2 Installation Notes 1.3 PBA 2001 and Laptop computers. 1.4 Multi-Tasking (Alt-Tab) 1.5 Windows NT 1.6 Cyrix and AMD compatibility 1.7 Miscellaneous tips for making the game run faster 1.8 DirectX Help 2. Video Card Notes and Troubleshooting 2.1 General video card troubleshooting 2.2. List of video cards with known issues 3. Audio Notes and Troubleshooting 3.1 General sound card troubleshooting 4. Network Notes and Troubleshooting 4.1 Network troubleshooting 5. Technical Support 5.1 Contacting Bethesda Softworks Technical Support ------------------------------------------------------------------------- 1. General Notes and Troubleshooting 1.1 Minimum Specifications and Controls Minimum Specifications. Windows 95/98/98SE/Millenium Edition/2000 Pentium II 200 Mhz 16MB RAM Eight-speed CD-ROM drive Direct 3D compliant Video Card with 8MB Video RAM Sound Card (100% Windows Compatible) Mouse Desktop Resolution of 640X480 @ 16-bit color depth minimum Controls To switch between your strike and spare ball, press the A key (by default). In Tournament Match Play mode, you have the ability to play with or without qualifying rounds. If you play without qualifying rounds, you'll move right to the elimination round. If you do have qualifying rounds, you'll have to be one of the top qualifiers (depending on how many you select for the tournament) in order to make the elimination round. For both Match Play and Shootout modes, the Replay option lets you replay any round or match you have previously played. You can save any tournament in progress by clicking the Save option and saving your game to one of the save game slots. The current match or qualifying round will appear to the right of the Save option. To begin your game, click on this option. For every Network Game mode except BethSoft.net, you must enter your name before searching for a game. You will not have the opportunity to enter you name once you have created or joined a game. 1.2. Installation Notes If you choose not to install PBA 2001 to the default location (c:\Program files\Bethesda Softworks\PBA 2001), you must install PBA 2001 into a valid folder. 1.3. PBA 2001 and Laptop computers. PBA 2001 was not developed or tested on laptop computers. The reason for this is that most video and sound card companies used in laptop computers sacrifice DirectX compliance for miniaturization and portability. As such, these manufacturers do not offer drivers that are optimized for Direct3D gaming, which means that ultimately; you may have limited success in running the game properly. 1.4. Multi-Tasking (Alt-Tab) PBA 2001 does allow multitasking, however running other programs in the background and switching between PBA 2001 and another program can make the game unstable and produce undesirable effects, such as visual artifacts or crashes when the game is restored. For best results, please make sure all open programs are closed before starting PBA 2001 -- this includes any programs running in the System Tray. If you need to return to Windows while in the game, we recommend that you save your game from the main menu and selecting Exit from the main menu to get back to Windows quickly. 1.5 Windows NT 4.0 PBA 2001 was not developed for or tested on Windows NT 4.0. 1.6 Cyrix and AMD compatibility PBA 2001 runs normally on computers using Cyrix or AMD processors. However, performance on computers using these processors may be noticeably slower. 1.7 Miscellaneous tips for making the game run faster. By selecting the Options menu from the main menu you can manipulate the sound and video options to customize the game's detail and graphics levels for best performance on your machine. Tips for improving performance. · Turn off one or more video options in the Options menu · Turn your resolution down to 640X480 1.8 DirectX Help If you are having trouble installing and/or playing PBA 2001 make sure you have DirectX version 7.0 or higher installed on your computer. You can install DirectX 7.0 from the PBA 2001 CD by going to the DirectX folder and running DXsetup. The directory path for DX setup is *:\Directx\dxsetup.exe ("*" is the letter of your CD-ROM Drive). You can also get the latest version from Microsoft (www.microsoft.com/directx). These Web pages can also provide support with common DirectX problems. 2. General video card troubleshooting 2.1 General video card troubleshooting If you experience video related problems or graphic anomalies while you are playing PBA 2001, please contact your video card's hardware manufacturer to ensure you are using the latest certified DirectX drivers for your video card. Many manufacturers maintain World Wide Web sites that offer updated drivers and troubleshooting advice for their products. 3Dfx http://www.3dfx.com/ nVidia http://www.nvidia.com/ 3DLabs http://www.3dlabs.com/ Matrox http://www.matrox.com/ Intel http://www.intel.com/ S3 http://www.s3.com/ Rendition http://www.rendition.com/ ATI http://www.ati.com/ Orchid http://www.orchid.com Videologic http://www.videologic.com Diamond http://www.diamondmm.com STB http://www.stb.com Number Nine http://www.nine.com Jazz http://www.jazzmm.com Creative http://www.creativelabs.com Hercules http://www.hercules.com ELSA http://www.elsa.de Intergraph http://www.intergraph.com/ics Miro http://www.miro.de Genoa http://www.genoasys.com Techworks http://www.techworks.com Canopus http://www.canopuscorp.com Deltron http://www.deltrontech.com Sierra http://www.sierra.com Jaton http://www.jaton.com Leadtek http://www.leadtek.com Guillemot http://www.guillemot.com If you have more than one video card installed on your computer: Note that PBA 2001 detects the most appropriate video adapter automatically. If you want to try run PBA 2001 on another video adapter or add-in adapter, select another video adapter ControlPanel.exe program. 2.2. List of video cards with known issues If you are using any of the video cards listed below, you may experience problems with PBA 2001. Known workarounds, when available, are included below. Video cards with known issues when running PBA 2001: PBA 2001 has been fully tested and should not encounter problems on the following video cards: 3Dfx Voodoo5 5500 RAM 8MB ATI All-In-Wonder 128 Pro Diamond Fire GL 1000 3D Labs Glint Delta RAM 8MB Diamond Monster Fusion RAM 16MB Diamond Stealth II G460 RAM 8MB Diamond Stealth III A220 RAM 16MB Diamond Viper V770 Ultra RAM 32MB Guillemot 3D Prophet SDR RAM 32MB Intel 810 RAM 4MB Matrox Millenium G200 AGP RAM 16MB Matrox Millennium G250 AG RAM 8MB NEC Power VR3 RAM 32MB STB Velocity 4400 w/ TV out RAM 16MB STB Voodoo 3 2000 RAM 16MB STB Voodoo III 3000 RAM 16MB STB Voodoo III 3500 TV RAM 16MB Problems are possible on: 3Dlabs Permedia 3 Create! RAM 32MB Aopen PG80 MB RAM 8 ATI Radeon RAM 64MB ATI Rage Pro Turbo 2x AGP MB RAM 8 ATI Rage Pro Turbo 2x AGP RAM 4MB Hercules Terminator Beast MB RAM 8 Jaton Video 107P RAM 8MB Matrox Productiva G100 RAM 8MB Number Nine Revolution 3D MB RAM 8 Number Nine Revolution 4 RAM 16MB Nvidia Riva 128ZX RAM 8MB ST Kyro RAM 32MB STB Glyder Max 2 RAM 8MB Video Logic Neon 250 PCI RAM 32MB 3. Audio Notes and Troubleshooting 3.1. General sound card troubleshooting If you experience problems while you are playing PBA 2001, contact your sound card's hardware manufacturer for the latest certified drivers for your sound card. Many manufacturers maintain World Wide Web sites that offer updated drivers and troubleshooting advice for their products. Aztech New Media http://www.aztech.com Creative Labs http://www.creative.com Crystal http://www.cirrus.com ESS Technology http://www.esstech.com Turtle Beach http://www.voyetra-turtle-beach.com Yamaha http://www.yamaha.com Guillemot http://www.guillemot.com 4. Network Notes and Troubleshooting 4.1 Network troubleshooting Before choosing the Network Game option, be sure that have established a connection to the Internet, LAN, or any other computers you plan to connect to. If you experience problems connecting to BethSoft.net and are behind a firewall, you may want to check with your network administrator and confirm that you have all the necessary directplay and GameSpy ports open: Directplay ports: Initial TCP Connection 47624 Outbound 47624 Inbound Subsequent Inbound TCP Connections 2300-2400 2300-2400 Subsequent Outbound TCP Connections 2300-2400 2300-2400 Subsequent Inbound UDP Connections 2300-2400 2300-2400 Subsequent Outbound UDP Connections 2300-2400 2300-2400 GameSpy ports: Outgoing TCP: 27900 28900 6667 outgoing UDP data to all ports. incoming UDP data on 6500 and 13139 5. Technical Support Information If you are having problems with PBA 2001, you should first log on to the Internet, then visit the support section of the Bethesda Softworks Web site. Most problems with known solutions are posted in a FAQ the technical support section devoted to PBA 2001 at http://www.bethsoft.com/support. If you have a problem that is not listed or solved by the FAQ, please contact Bethesda Softworks Technical Support via one of the methods listed below. NOTE: It is important that you ensure your computer meets the minimum system requirements before contacting Technical Support. Our Support representatives can not help customers whose computers do not meet the minimum requirements printed on the box. Whenever you contact Technical Support please make sure you include the following information: Complete Product Title (including version number): Exact error message reported (if any) and a brief description of the problem: Processor speed and manufacturer: Amount of RAM: CD-ROM drive: Specific Sound and Video card: Operating system: How to contact Bethesda Softworks Technical Support Contact us on the Web: Our website contains the most up-to-date Technical Support information available. We keep the Support pages updated daily so please check here first for solutions to your problems. Here you will find a Frequently Asked Questions (FAQ) page that gives solutions to the most commonly reported problems. There is also a Technical Support Form here you can fill out and send to us and we will respond to you via email. http://www.bethsoft.com Contact us by Email: For fastest reply, you can email our Support Department directly at tech@bethsoft.com. NOTE: when sending email to Technical Support please include the information requested above. Contact us by Phone: This number is for technical assistance only. Hints and tips will not be given our over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all the necessary information on hand. (301) 963-2002 Our Support representatives are available to help you: Monday - Friday from 9 a.m. - 6 p.m. (Eastern Standard Time). Tech Support is not available during observed holidays. PBA 2001 (c) 2000 Bethesda Softworks Inc., a division of ZeniMax Media Inc. Bethesda Softworks and its logo are registered trademarks or trademarks of ZeniMax Media Inc. All Rights Reserved.