WipEout XL / 2097 Direct 3D 16/5/97 Contents 1. Known problems 2. Technical support contacts for 3D accelerator hardware Known problems 1. Matrox Mystique resolution support 320x240 mode does not work with Wipeout on Matrox Mystique with the drivers tested, please use 320x200 if you want to run in low res. 2. Bi-linear filtering Due to the nature of bi-linear filtering on colour keyed textures, the tree textures on some of the tracks have a black boarder around them when bi-linear filtering in switched on. 3. Running in 320x200 We have included the 320x200 resolution because Wipeout doesn't run on some cards at 320x240. When the low resolution graphics are converted to 320x200, the bottom line of pixels in trimmed off and makes some of the text in menus difficult to read. 4. Music volume not controllable On some sound cards, the music volume in not controllable in the game. You will need to set it in windows before you load the game. 5. Key press restrictions on some keyboards Some keyboards seem to be restricted to only two or three key presses at a time. Packard Bell and Gateway keyboard are known to have this restriction. This can make playing Wipeout difficult. If you have one of these keyboards, it is recommended that you play by joypad, joystick or mouse. 6. Key combinations when using 3Dfx card The following key combinations will cause a loss of sound in the game: ALT + ESCAPE CONTROL + ESCAPE 7. PowerVR blocky tree problem The trees in the scenery on some of the tracks appear blocky on the PowerVR cards using the latest drivers (which are supplied on the CD - see section SPECIAL DRIVERS below). VideoLogic are currently fixing this for subsequent driver releases. 8. PowerVR drivers Wipeout will only work with the release version of the PowerVR drivers. 9. ATI Rage 2 drivers At the time of writing, ATI made an amendment to their drivers to allow colour keyed transparency on some of the graphics in the game. If you are running Wipeout on the ATI and the text and other graphics has a square, black background, then you have an older version of the drivers. Please refer to ATI’s web page for the latest drivers. 10. DirectX 5 Wipeout isn’t fully compatible with the beta version of DirectX 5 that we had at time of writing this document. The release version of DirectX 5 may well work but we won’t know until it is released - it should be backwards compatible to DirectX 3. 11. Running in 800x600 resolution You may find that Wipeout tells you that your system can run in 800x600 but when you select this, the game drops back into windows or crashes while loading. If this happens, select another resolution and re-load. 12. Keep the CD in the drive We recommend that you keep the Wipeout CD in the CD drive once the game has loaded, otherwise you may find that the game becomes jerky and difficult to play. Technical support contacts for 3D accelerator hardware If you are having trouble setting up your 3D card to work with Wipeout, use the following support contacts. Rendition Canopus Corporation Inc. Web site: www.canopuscorp.com Email: support@canopuscorp.com Telephone: (408) 467 4006 Creative Labs Inc (US) Technical Support 1523 Cimarron Plaza Stillwater OK 74075 USA Web site: www.creativelabs.com Tel: (405) 742 6622 Intergraph Computer Systems Inc Web Site: www.intergraph.com Telephone: 1 800 226 4891 Sierra Online Inc Technical Support PO Box 85006 Bellevue WA 98015 8506 Web site: www.sierra.com Telephone: (206 644 4343 Matrox North America Email: graphics.techsupport@matrox.com Telephone: (514) 685 0270 Matrox Germany Email: 106332.1007@compuserve.com Telephone: +49 896 144 7433 Matrox UK Email: graphic.tech.uk@matrox.com Telephone: 01793 441144 Matrox France Email: 100631.2376@compuserve.com Telephone: +33 145 606 200 Permedia Web site: www.3dlabs.com Email: support@3dlabs.com Telephone: +44 1784 470555 VideoLogic PowerVR Wipeout requires PowerVR drivers 4.0 or better. If you require an update to your drivers you can obtain them from your OEM board suppliers. NEC PowerVR For generic PowerVR drivers, the contact details are: NEC electronics USA hotline: 408 588 5558 Website: www.powervr.com VideoLogic Apocalypse3D For owners of the VideoLogic Apocalypse3D and Apocalypse3Dx the contact details are: VideoLogic Inc USA Phone: 800 578 5644 VideoLogic Ltd UK Phone: +44 1923 260511 VideoLogic GmbH Phone: +49 61 03 93470 Web site: www.videologic.com Email: support@videologic.com Drivers for Videdologic products can be downloaded from the web site. 3Dfx Please refer to one of the following web sites: 3Dfx: www.3dfx.com Diamond multimedia: www.diamondmm.com Orchid technologies: www.orchid.com ATI Please refer to ATI’s web site, www.atitech.ca Psygnosis support If you are experiencing problems with the game itself, the Psygnosis support contacts are listed below. NB: Please do not contact Psygnosis support on any hardware or driver related issues. These should be directed to the hardware manufacturers. Website: www.psygnosis.com UK Support Email: help.line@psygnosis.co.uk Telephone: 0151 282 3333 US Support Email: helpline@psygnosis.com Telephone: +1 415 655 5683