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Table of Contents
Welcome! ...................................................................................................................... 2
System Requirements................................................................................................ 3
Installation Instructions............................................................................................ 4
The Options Screen.................................................................................................... 5
Windows................................................................................................................... 5
Macintosh ................................................................................................................. 6
Getting Around the Program ................................................................................... 7
Preferences Screen................................................................................................... 8
Progress Checker..................................................................................................... 9
Goal Checker.......................................................................................................... 10
Character Descriptions. ........................................................................................... 11
Take Your Kids to Work Day................................................................................. 15
Binky’s at the Printing Press. .............................................................................. 15
Arthur’s Main Course. ......................................................................................... 16
Buster’s Editorial Notes ....................................................................................... 17
Francine’s Museum Tour..................................................................................... 18
The Brain’s Exhausing Pipe Job.......................................................................... 19
D.W. Figures. ......................................................................................................... 20
Muffy’s Race .......................................................................................................... 21
Surprise Activity 1: Someone’s Missing ............................................................. 22
Surprise Activity 2: Arthur’s Time Trouble ....................................................... 23
Reward Activities ..................................................................................................... 24
Five-in-a-Row ........................................................................................................ 24
Maze Daze. ............................................................................................................. 24
Bionic Bunny Bubble Attack. .............................................................................. 25
Activity C e n t e r ........................................................................................................26
Card Creator. ......................................................................................................... 26
Storybook Maker................................................................................................... 27
Print Activities. ...................................................................................................... 28
Troubleshooting ....................................................................................................... 30
Windows................................................................................................................. 30
Macintosh. .............................................................................................................. 33
Credits ......................................................................................................................... 35
License Agreement. .................................................................................................. 39
1
Welcome to Arthur’s Second Grade: Take Your Kids to Work Day! (version 2.0)
Join Arthur and his friends as they get a glimpse of what their parents do for a living.
By the end of Take Your Kids to Work Day, you’ll have visited with all of Arthur’s
friends, helping them out in their activities as they help their parents. Along the way,
you might also get to experience some of the challenges of being an adult!
© 2001 TLC Education Properties LLC, and its licensors, and © 2001 Marc Brown. All rights
reserved. Developed by Presage Software Development Company. Adobe® Acrobat® © 2001
Adobe Systems Incorporated. The Learning Company is a registered trademark of TLC
Education Properties LLC. “Arthur,” “D.W.” and all of the Arthur characters are trademarks of
Marc Brown. Presage and the Eye logo are registered trademarks of Presage Software
Development Company. Windows and Win are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. Macintosh and Mac are
registered trademarks of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe
Systems Incorporated. All other trademarks are the property of their respective owners.
2
Minimum System Requirements
Windows®
Pentium® 166 MHz processor or faster
Windows 95/98, Me, 2000, XP
32 MB of RAM
40 MB free hard disk space
8x CD-ROM Drive
256-color display
SoundBlaster or compatible sound card
Mouse
Recommended: color printer
Macintosh®
180 MHz PowerPC®, 32 MB RAM
System 8.6 - OSX
8x CD-ROM Drive
40 MB free hard disk space
256-color display
Sound Manager 3.1
Mouse
Recommended: color printer
In the interest of product improvement, information and specifications represented here are
subject to change without notice
3
Installation Instructions
NOTE: The Arthur CD must be in your computer's CD drive at all times
during installation and game play.
Windows® Installation
1.
Insert the Arthur CD into your CD drive.
2.
3.
For systems with AutoPlay, skip to step 4.
For systems without AutoPlay, choose RUN from the Start menu and type
d:\setup in the command line box, then click OK. (If your CD drive is not d:,
substitute the correct drive letter.)
You will be asked if you want to install. Select YES and follow the on-screen
prompts.
When installation is complete, the Options Screen appears. Select PLAY to
begin the game.
4.
5.
Starting the Program
1.
Insert the Arthur CD into your CD drive.
2.
On systems with AutoPlay, the Arthur Options Screen appears. Click PLAY to begin
the game.
3.
On systems without AutoPlay, go to the Start menu, select PROGRAMS, then THE
LEARNING COMPANY, then ARTHUR, and finally, ARTHUR’S 2nd Grade. The
Options Screen will appear. Click on the PLAY button to begin the game.
Macintosh® Installation
The Arthur disc must be in your computer's CD drive at all times during
installation and game play.
1.
Insert the disc into the CD-ROM drive. The CD window will open.
2.
Double-click the Arthur's 2nd Grade icon and follow the prompts. The installer
will install any extensions needed by your operating system. (You will not
need to install again unless you remove the installed files.)
3.
The Activity Center program does not need to be installed to run.
Starting the Program
1.
To play Arthur’s 2nd Grade, again double-click on the Arthur's 2nd Grade icon.
The same icon installs and launches the program.
2.
There are additional applications on these discs. To run any of these programs,
double-click on the Activity Center icon.
4
The Options Screen
Windows
On Windows machines, and Options screen will appear on your desktop when you
choose to run the program. (On machines with AutoPlay, this screen will appear
automatically when the disc is inserted, once the program has been installed.)
Play
Click Play to play “Arthur’s 2nd Grade: Take Your Kids To Work Day”. Click on the
Activity Center button to play additional games.
Visit Arthur Online
Click here to extend your CD-ROM experience to the online world. With the click fo a
button, learn even more about Arthur and his friends!
Options
Select your Internet connection and click here to register this product after it has been
installed.
Install/Uninstall
Reinstall the program files to a different location on your hard drive or uninstall the
program by clicking here. The uninstaller automatically removes the Arthur program
from your computer.
Help Button
Open the Help file by clicking on the Help button.
Quit Button
Click the Quit button to close the Program Options Screen and return to Windows.
Product Demos (located on Disc 2)
Preview a full line-up of products from The Learning Company.
Macintosh
After inserting the Arthur CD into your Macintosh, the CD Window will automatically
open. You can access all of the following options from the CD Window.
Arthur Program Icon
Double-click the Arthur’s 2nd Grade icon to install the progam to your hard drive. Once
the game is installed, double-click on the same icon to start the main program.
Activity Center
Double-click the Activity Center icon to play additional games.
Getting Around in the Program
This section describes the different screens you’ll see in the program—and how to get
to them.
Mr. Ratburn’s Classroom
You’ll use this screen to choose your next activity or to view and change Preferences.
Each character will take you to a different activity. Click on the characters’ names on
the chalkboard to go to an activity. You can also click on the character on the screen.
7
Preferences Screen
To set program preferences or check progress, use the Preferences screen. To get to
the Preferences screen, click the Preferences icon on the main screen.
Printer On/Off
Turn printing off or on.
Music On/Off
Turn background music off or on.
Volume Control
Choose a volume level.
Autoleveling
Turn autoleveling off or on.
Progress Checker Option
Check to see how close you are to receiving your certificate.
8
Progress Checker
The Progress Checker is a chart, available from the Preferences screen, that shows
progress through the activities. If several children play the program at different times,
the Progress Checker keeps track of how close each child is to the goal.
Child's Name
After you sign in, your name will appear here. This screen is specific to every player!
Game
These are the names of the activities.
Questions Answered
For each activity and level, the chart shows the number of correct answers, the total
number of answers, and the number correct as a percentage of the total.
Skills
Click here to see the skills practiced in each activity.
9
Goal Checker
The Goal Checker is available from the Main menu and from each of the activity
screens. The Goal Checker shows a child’s progress through the activities. If several
children play the program at different times, the Goal Checker keeps track of how
close each child is to the goal.
After the player has successfully completed an activity (excluding the Reward
Activities), the Goal Checker screen will appear automatically. At the beginning of
gameplay, each of the characters in the Goal Checker will be greyed out. As the player
completes each activity, the picture of the main character for that activity will be filled
in. The Goal Checker can also be accessed from the Main menu by clicking on the Star
button in the lower right corner of the screen. At this time, the player must click on
the Exit button to have the screen disappear.
Surprise Activities
This program includes two activities that appear on their own—without being
selected by the child. In fact, children cannot choose these activities from the main
screen until they have reached the game’s goal.
The first activity appears when Arthur or one of his friends starts to feel left out of the
fun.
The second activity appears at the very end, after the player has completed all other
activities in the program.
Find out more about these activities in the Playing Disc 1 Activities section.
Reward Activities
After all of the activities have been successfully completed, the child can play three
reward activities: Five-in-a-Row, Maze Daze, and Bionic Bunny Bubble Attack.
Certificate
After your child completes all of the program’s activities, the child earns a
personalized certificate. If the Printer preference is turned on (on the Preferences
screen), this certificate can be printed.
10
Character Descriptions
Arthur
The hero of dozens of stories, Arthur is a shy, thoughtful, bespectacled 8-year-old.
Who but Arthur would think to get a Christmas gift for Santa Claus? Arthur’s no
goody-goody, but he’s persistent and hardworking, and he takes his responsibilities
seriously. Sensitive and reflective, he is often worried about what others will think of
him, but he usually solves his own problems. He loves soccer and TV’s Bionic Bunny,
and his favorite foods include cheeseburgers, pizza, and chocolate cream pie.
Binky
A year older than the other kids in Arthur’s class, Binky is a professional class bully.
His favorite sport is professional wrestling. Binky’s a bit awkward about his size, and
has a sensitive side he’s careful to hide. Despite his threats to pulverize Arthur, Binky
becomes a friend when Arthur embarrasses him in public.
11
D.W.
D.W. (short for Dora Winifred) is Arthur’s precocious, wisecracking little sister. She’s
independent and not afraid to speak up—especially when giving Arthur advice!
Though she often gets on Arthur’s nerves, it is D.W. to whom he usually turns first
when he needs to borrow money. When D.W. does not have all the answers, she turns
to her imaginary friend Nadine to discuss her feelings (and claims it is Nadine who
needs the night light on at bedtime).
Francine
One of Arthur’s best friends, Francine has a not-so-secret crush on him. (Her birthday
present to him was a “Spin the bottle” game.) She enjoys teasing Arthur and
embarrassing him in public—and in general has a reputation for mischief. Her
nickname “Slugger” is well-deserved: she’s the best hitter on the school softball team.
Brash and bright, she’s an explorer and a doer—and pushes Arthur to do things he’d
never dream of doing otherwise! Francine likes pistachio ice cream and scary movies.
12
Muffy
The daughter of the owner of Crosswire Motors, Muffy arrives at school in a
limousine and brings her mink coat to summer camp. Used to getting her own way,
Muffy can be manipulative. (She threatens that anybody who doesn’t come to her
party won’t be her friend anymore.) She gets along well with adults, though, and is
sometimes the teacher’s pet. Muffy loves shopping, and, like her best friend Francine
(with whom she shares a middle name), enjoys pistachio ice cream and scary movies.
Buster
Arthur’s best friend, Buster, is a practical joker who likes to play tricks on friends and
teachers—and has been known to spend time at the principal’s office. Buster laughs
easily and is always ready for fun. His asthma hasn’t kept him from enjoying
soccer—or from playing tuba in the school orchestra! An only child, Buster is often
embarrassed by his very protective mother.
13
The Brain
The smartest student in Arthur’s class, The Brain is much admired by the other kids.
He reads dictionaries for fun, and, upon discovering frogs in his bed at camp, reacts
with academic interest: “Amphibians. How fascinating.” The Brain loves to eat and
once dressed up as a baked potato for Halloween. He’s also good at sports, to which
he brings his superior knowledge of psychology and physics. The Brain is colorblind,
left-handed, and plays the cello in the school orchestra.
14
Take Your Kids To Work Day
Binky at the Printing Press
Binky is helping his dad at the printing press, putting letters on the computer. Binky
has been at it for a while, but he left out the words he couldn’t spell. Spell out the
missing words to complete the sentences on the screen. If you finish all three levels,
you’ll get to solve a riddle.
To play, read the sentences to figure out the missing words, using the pictures as
hints. To spell out the missing words, click and move the letters from the bottom of
the screen to the missing spaces in each sentence.
Skills
• Reading
• Spelling
• Building Vocabulary
• Associating words with pictures
Levels
1. Missing word has 3 letters; the clue is a picture.
2. Missing word has 4–5 letters; the clue is a picture.
3. Missing word has 4–7 letters; the clue is a picture, and the reward for spelling 3
words is a riddle.
15
Arthur's Main Course
Arthur’s dad is catering a big party. He needs Arthur’s help to set up lunch trays for
all the guests! As you fill the trays, make sure that all of them contain the same (or
similar) items—main course, fruit, vegetable, and drink—and in the same
arrangement on each tray.
To fill the trays, click and move foods from the shelf on the left to the trays on the
table. Pay attention to patterns—which space on the tray contains the main course,
which space contains the vegetable, and so on. If you need a clue, click on Arthur.
Skills
• Patterning
• Categorizing
Levels
1. Identify one missing item for each lunch; each tray should be identical.
2. Identify two missing items for each lunch; the trays should have one item from
each food group.
3. Identify two or more missing items for each lunch; the trays should have one item
from each food group.
16
Buster's Editorial Notes
Buster’s helping his mom with her job at the newspaper. Writing headlines is part of
her job as editor, and Buster needs to complete the day’s headlines. His mom has left
notes on a pad to help him fill in the missing words.
To play, look at the note on the easel. It shows a word and a matching rule. To make a
match, click on a word on the paper pad next to Arthur. To hear Buster read a word,
move your cursor over the word. For help, click on Arthur.
Skills
• Rhyming words
• Identifying Antonyms
• Identifying Synonyms
Levels
1. Choose from 3 different words to find a rhyming word.
2. Choose from 4 different words to find an antonym.
3. Choose from 5 different words to find a synonym.
17
Francine's Museum Tour
Francine is leading tours through the museum, just like her mom, except for one
problem: Francine doesn’t know everything about the artifacts she’s supposed to
describe! It’s up to you to help her by reading descriptions in the guidebook and
pointing out each of the artifacts described.
Read the description in the guidebook on the left. Then click on the artifact at the right
that fits that description.
Skills
• Reading comprehension
• Identifying objects from clues
Levels
1. The guidebook specifies the object by name.
2. The guidebook gives a descriptive clue about the object.
3. The guidebook gives a more complex description of the object.
18
The Brain's Exhausting Pipe Job
The Brain is helping out in his dad’s garage, and would like you to hand him the
pipes and bolts he asks for. Use the ruler and tape measure to give him parts of the
size he requests.
Listen to The Brain tell you what size bolt or pipe to hand him. (Pay attention to the
name of the part and to the size!) The bolts are on the left, while the pipes are on the
right. Using the ruler next to the parts, figure out which bolt or pipe to hand him. To
hand over the part, click on it and move it toward The Brain. (Click again to hand the
object to The Brain.) If you want to switch between metric units and English units,
click on the tape measure in the upper-left corner.
Skills
• Measuring
Levels
1. Choose from 3 pipes and 3 bolts; clues involve only whole numbers.
2. Choose from 4 pipes and 4 bolts; clues involve fractions
3. Choose from 5 pipes and 5 bolts; clues involve “less than” and “more than”.
19
D.W. Figures
D.W. wants to get in on Take Your Kids to Work Day. Being good at counting, she
figures she is well on her way to being an accountant, just like her mom! While she
can count the jelly beans that spill onto the table, she’ll need your help in adding and
subtracting them.
Look at the math problem shown on the notebook at the left of the screen. Then use
the keyboard to type in your answer to the problem. For help, click on Arthur.
Skills
• Adding
• Carrying and Borrowing
• Subtracting
• Following Directions
Levels
1. Addition with numbers up to 100.
2. Addition and subtraction with numbers up to 200.
3. Addition and subtraction with numbers up to 400.
20
Muffy's Race
Muffy’s dad owns Crosswire Motors. It’s a big company that needs to deliver cars to
customers all over the country. This job gives Muffy and Arthur a chance to race some
cars across a map of the United States! Follow the clues to be the first to move your
car to its destination.
If you’re playing by yourself, click on the one-player option. If you’re playing with a
friend, click on the two-player option.
Listen to the clue about which square on the map you can move to. The clue might tell
you the direction of the square (such as east) or what’s in the square (such as a river).
Find a square on the map that fits the clue and click on it. You can only move to a
square that is right next to the square you’re on.
Skills
• Listening
• Reading
• Identifying direction (North, South, East, West)
Levels
1. Each clue contains one piece of geographic information.
2. Each clue contains two pieces of geographic information.
3. Each clue contains three pieces of geographic information.
21
Surprise Activity #1: Someone's Missing
One of Arthur’s friends was feeling left out, and thought it would be fun to hide from
you! Find the missing friend by reading the clues that Arthur gives you.
After you've read each clue on the clue cards, use the arrow keys on the keyboard to
move closer to the missing friend.
Click on a building to see what it is.
To see an earlier clue, click on the left and right arrows to scroll through the clues
displayed on the bottom part of the screen.
Skills
• Using Logic
• Understanding Spatial relations
• Reading
22
Surprise Activity #2: Arthur's Time Trouble
Mr. Ratburn throws one last challenge Arthur’s way: he wants Arthur to complete a
chart showing the times Arthur and his friends completed their tasks. To help Arthur,
place the pictures of clocks next to the times written on the blackboard so they match.
Look at the times written on the blackboard. When you find a clock that displays the
same time, click on that clock and move it to the correct empty spot next to the
blackboard.
Skills
• Telling time
• Recognizing analog and digital displays of time
23
Reward Activities
Five-in-a-Row
It’s a battle between the ants and the ladybugs! Choose your side and try to get fivein-a-row. The bugs can be placed in any direction: horizontally, vertically or
diagonally. The team to get five-in-a-row first, wins the round.
Maze Daze
It's a maze! Use the arrow keys on your keyboard to help the zookeeper walk
through the maze. When you get close to an animal, time your moves carefully so the
animal won't surprise you with anything!
24
Bionic Bunny Bubble Attack
Asteroids in the form of bubbles are flying around in space. Some are on a collision
course with you! Use the arrow keys on your keyboard to position the shooter and the
spacebar to shoot the bubbles.
25
Activity Center
Card Creator
Decorate a greeting card and write a message in it! When you’re done, you can print it
out to give to someone.
How to Play
1. To choose the picture that will appear on the front of your card, click on a picture on
the left side of the screen. If you change your mind, just click on a new picture.
2. You can either choose from a list of messages OR write your own. To choose from a
list of messages, do the following:
• Click on the Choose button at the bottom of the screen.
• Click on the messages on the bottom of the screen to choose the one you like.
• Click on the arrow buttons to see more messages.
3. To write your own message, do the following:
• Click on the Write button.
• Type the words of your message.
• When you’ve finished your message, click on the different types of print on the
bottom of the screen to choose the one you like best.
• Use the backspace key if you want to erase a word.
4. To start decorating your card, click on the up and down arrows on the right side of
the screen to see the pictures you can choose from.
5. Click and move the picture you like to the corner of the card where you want to put it.
6. If you want to erase a picture, just click on the eraser button at the bottom of the
screen and then click on the picture you want to erase.
7. When you’re done with your card, click on the printer button to print it out.
8. Fold the printout to make a card.
Skills
• Categorizing
• Reading
• Creativity
• Keyboarding
26
Storybook Maker
Write a story and choose pictures for it. When you’re done with your story, you can
print it out and put it together like a book!
How to Play
1. Click on the up and down arrows on the right side of the screen to see the
pictures you can choose for your book cover.
2. To choose the picture you like, click on it.
3. If you want to see the whole page you’re working on, click and move the ladybug
on the left side of the screen up or down.
4. When prompted, type a title for your story.
5. After you’ve typed your title, click on the up and down arrows at the bottom of
the screen to see the different kinds of fonts you can choose from. Then click the
one you like best.
6. When you’re ready to write your story, click on the bottom right corner of the
paper to go to the first page.
7. To choose how you want your page to look, click on the pictures of the pages at
the top left of the screen.
You can have a picture at the top of the page, at the bottom of the page, or no
pictures at all—just writing.
8. If you want a picture on the page, click on the picture you want from the choices
on the right side of the screen. If you change your mind, just click on a new
picture.
9. Start writing your story. If you make a mistake, use the backspace key to erase it.
If you want to change the font, click on the new kind of print you want at the
bottom of the screen.
10. When you’re done with a page, click on the bottom right corner of the paper to go
to the next page. To go back to check other pages of your story, click on the
bottom left corner of the paper.
11. When you’re done writing your story, click on the Print button to print it out.
12. To put your storybook together, fold all pages along the dotted lines with the
printed side facing out.
27
13. Open the "cover/back" sheet part way.
14. Starting with Page 1, insert all of your folded story page inside the cover.
15. Push the pages all the way into the cover so that they meet at the cover's spine.
16. Staple on the 3 solid lines on the left of the front cover.
17. Your storybook is done and ready to read!
Skills
• Writing
• Creativity
• Keyboarding
• Following Directions
Print Activities
Choose from fun things to print out and do when away from the computer!
How to Play
1. Click on the name of the category to choose what type of activity you want to
play.
You can choose from four categories: Cut & Paste, Color & Learn, Puzzles &
Games, and More Fun!
2. Click on the up and down arrows next to the activity area to see all of the fun
activities that you can print out.
3. When you find an activity that looks interesting, click on the Print button to print
it out.
Skills
• Telling time
• Following directions
• Adding
• Subtracting
28
• Completing sentences
• Telling a story
• Writing
• Logic
• Experimenting with science
• Forming compound words
• Animating pictures
• Learning about recycling
• Nutrition
• Art/creativity
• Fine motor skills
• Learning about Safety
29
Troubleshooting
If one of our CDs is causing you problems, try the general troubleshooting tips below.
If you still have problems, please contact our Technical Support Department at
http://support.learningco.com
Note: This program requires that the disc be in the CD-ROM drive at all times when
in use.
Windows® Troubleshooting
Problem: Your computer is having trouble reading the CD-ROM.
Symptoms: There are sudden changes in performance, or error messages such as the
following appear:
"Cannot read from drive 'D:'"
"Error reading from CD-ROM"
"A serious CD error has occurred"
Possible Cause: The disc may be damaged or dirty.
Solution: Check your disc for fingerprints, scratches, or smudges. To check your
disc, hold its shiny side up to a bright light. If you find your disc is dirty, you can
clean it with a soft cotton cloth. If necessary, you may also use a damp cloth. If your
disc becomes damaged, refer to our replacement policy in the warranty section of the
user's guide.
Problem: You are experiencing difficulty installing the program.
Possible cause: Other programs may be running while attempting to install this
product.
Solution: First, make sure there are no other programs running. Press ALT+TAB to
check for other programs running. If there are other programs running, please quit
them before proceeding with installation.
Possible cause: Some problems may be specific to the setup screen used for
installation.
Solution: Try avoiding that aspect of the installation by using your computer's RUN
command to manually install the product:
1.
2.
3.
Click on START.
Click on RUN.
Type the following command: D:\install\_setup.exe (substitute the correct
letter if your CD drive is other than "D").
Problem: The video or display of one of our activities does not seem right, or you are
getting an error message concerning display or video.
Possible Cause: Your computer has out-dated or corrupted video drivers.
Solution: Re-install the video drivers using the discs that came with your computer
and/or video card. If you do not possess discs with the video drivers you require,
30
contact your computer or video card manufacturer, as they are most qualified to help
you update your video drivers.
Possible Cause: Your monitor's color depth setting is not set to 256 colors, or your
screen's resolution is not set to 640x480 pixels.
Solution: Adjust your monitor's display settings. Try the following:
1.
2.
3.
4.
Click the right mouse button on your Windows' Desktop screen.
Select PROPERTIES.
Click on the SETTINGS tab. This will show the current color and screen settings.
Change your color depth setting to 256 colors, and/or your screen resolution
depth to 640x480. Click OK.
Finding out who makes your video card:
1.
2.
3.
4.
5.
6.
7.
Locate the My Computer Icon on your desktop.
Click once to highlight it, and then click one time on the right mouse button.
Select PROPERTIES.
Click on the DEVICE MANAGER tab.
Double-click on the Display Adapters line. The name of your video card will
appear below the Display Adapters line.
To find out more about your video drivers, click on the name of your video card
and then click on the PROPERTIES button at the bottom of the screen.
Please contact the manufacturer. Never attempt to change these settings unless
you know how to do so.
Problem: There is no sound, or there is distorted sound.
Possible cause: Your sound card's settings are improperly set.
Solution: First, check the following setting. If that fails to help, you will need to
contact your sound card manufacturer. It may help to increase the size of your sound
buffer:
1.
2.
3.
4.
5.
Go to START, then SETTINGS, then CONTROL PANEL.
Double-click on the MULTIMEDIA icon.
Click on the Advanced tab, then double-click on MEDIA CONTROL DEVICES.
Double click on WAVE AUDIO DEVICE.
Click on the SETTINGS button; turn the dial so that the sound buffer is set to 8.
Possible cause: There is no sound card present.
Solution: Our programs require a sound card. If you do not currently have one, see
your local computer retailer for a compatible sound card.
Should you need to contact your sound card manufacturer, the following
information will help you get the information you need, as well as supply the
information they will need.
31
1.
2.
3.
Your sound card IRQ (Interrupt Request) should be set to either 5 or 7.
Our programs are designed to recognize these settings first. Your sound card
manufacturer can help you change your IRQ setting.
Make sure you are working with the most current sound driver available for your
sound card. Your computer or sound card manufacturer can help you update
your sound driver.
Problem: You are experiencing problems printing.
Possible cause: There is not enough virtual memory for the program to print. You
may need to allocate more virtual memory.
Solution: To allocate more virtual memory to your computer, please do the following:
In Windows 95, hard drive space is automatically used by the operating system
for virtual memory use. If you run out of virtual memory, free up more hard
drive space on your computer.
For best performance, wait until your system has finished printing before using
other parts of the program, or printing other print jobs from this program.
32
Macintosh® Troubleshooting
If you have trouble with your software, make sure your computer meets the System
Requirements and check the troubleshooting information below for advice. If you still
need help contact our TLC Support Department at http://support.learningco.com
Note: This program requires that the disc be in the CD-ROM drive at all times when in
use.
Problem: The sound is choppy or the program's performance is slow.
Possible Cause: Virtual Memory may be turned on, or RAM Doubler may be installed.
Solution: Open the Control Panels Folder in your System Folder and double-click on
the "Memory" icon. Turn virtual memory off by clicking on the "off" button and
restart your computer. If your RAM Doubler is enabled, remove the RAM
Doubler extension from the Extensions Folder in your System Folder. You may
also disable RAM Doubler by holding down the Escape key (Esc) while your
system is booting. (The next time you restart your system, RAM Doubler will
load again.)
Problem: You get an error message saying there is not enough memory to run the
program.
Possible Cause: You do not have enough memory available to run the program.
Solution: Make more memory available by disabling certain System Extensions in your
System Folder. Please consult your Macintosh documentation for instructions
on how to do so.
Possible Cause: Applications other than this Arthur application are running.
Solution: Quit the program and exit all other programs, including screen savers. Then
try launching the program again.
Problem: You get the error message: "Error Type 11".
Possible Cause: You do not have enough memory available to run the program.
Solution: Make more memory available by disabling certain System Extensions in your
System Folder. Please consult your Macintosh documentation for instructions
on how to do so.
Possible Cause: In Macintosh operating systems that use Modern Memory Manager,
this control panel may not be allocating enough memory to the program to
allow it to play.
Solution: Quit this Arthur program and exit all other programs. Turn Modern
Memory Manager off in your Memory control panel. Please consult your
Macintosh documentation for instructions on how to do so.
Problem: You receive the error message: "The disk could not be put away, because it
contains items that are in use."
Possible Cause: You have opened the Help file and the QuickHelp application is still
running from the CD.
33
Solution: Click on the Mac icon in the upper right corner of your screen. Select
"QuickHelp 4.3.5" from the menu that appears. Then click on the File menu in
the upper left corner of your screen. Select "Quit" from the menu. You may
now drag your Arthur CD icon to the Trash to eject it.
Problem: On OS X, the program does not display at full screen.
Possible cause: You may be running OS 10.0.1 or OS 10.0.2.
Solution: Upgrade to OS 10.0.3. On older OS X systems, the game will play in a window
34
Credits
Version 2.0 Produced by The Learning Company
Senior Producer
Maryann Duringer
Producer
John Wright
Associate Producer
Marissa Rocha
Development Producers
Solveig M. Pederson
Nancy Wood
Original Product Design
Michael Artin
Senior Brand Manager
Vandana Mehra
Brand Manager
Anthony Jiwa
QA Manager
Dan Mizuba
QA Test Supervisor
Andrew Viloria
QA Lead
Daniel Safradin
QA Testers
Wilfred Albovias
Kelvin Chang
Albert de Castro
Mark Plummer
Braulio Tijerino
Audio Manager & Senior
Composer
Brian Burge
Composers
Alan Nu
David Nolan
Voice Talent & Casting
Director
Jim Foote
Principal Software
Engineer
Darrell Fetzer
Production Engineer
Gregory Kitamura
Operations Specialist
Patricia Aparicio
Legal
Dan Guggenheim
Sara Guinness
Educational Consultants
Susan Fryer-Patrick
Gina Morimoto
Sherri Wright
Editorial Manager
Gabriele Rennie
Creative Services
Manager
Sally Mark
Public Relations
Evelyn Dubocq
Debbie Galdin
Launcher Art Design
Fluent Solutions
Package Design
Mez Designs
Child/Field Testing
Shelly Hall
Maureen Shumway
Administrative Support
Sallee Green
Jeanette Jolliff
Executive Producer
Sid Weber
V.P. of Development
Derek Miyahara
35
Credits (continued)
V.P. Marketing
Mark Hittie
Art Director
Don Richards
V.P. of Engineering
Hugo Paz
Software Engineers
James Lawrence
Graham Grindlay
Brian Weed
Senior V.P. & General
Manager, Education
Division
Eric Stone
Thanks
Jenny Nguyen
Drayson Nowlan
Derek Sorrentino
A.J.
Additional Thanks
All the kid testers and
their parents who
provided invaluable
feedback during
development
Special Thanks
Marc Brown
Tolon Brown
Sunny Macmillan
Art & Animation
Chin-Mei Yu
Louis-Guy Dumais
Jennifer Hansen
Jeff Petersen
Sound Effects
Rob Thomure
Bob Marshall
Voice Talent
Ben Ellis - Arthur
Derek Sorrentino - Mr.
Ratburn, Bionic Bunny,
and Buster
Marcia Perry - Arthur’s
Mom
Shoshana Bush - D.W.
Kristina Muhlker Francine
Special Thanks to:
Leigh Brown
Wes Gale
Shawn Brownell
Dana Cotter
Kevin Sanborn
Sarah Mullinger
Additional Production Help
Isaac Hazard
Founding Partner, Corporate
Development
Jon Goldman
Founding Partner, New
Product Development
Mark Loughridge
Version 2.0 Developed
by ImaginEngine
Corporation
Chief Technical Officer
Randall Sanborn
Senior Producer
Jennifer Whitley
Executive Producer
Bridget Erdmann
36
Credits (continued)
Version 1.0 Produced by
The Learning Company
Executive Producer
Paul Oeschger
Producer
Maryann Duringer
Associate Producer
Craig Bocks
Associate Producer
Solveig M. Pederson
Director of Marketing for
Early Learning
Kevin Kimbell
Senior Marketing
Manager
Antigone Burns
Product Marketing
Manager
Julene Reed
Marketing Operations
Liaison Coordinator
Debbie Martin
QA Lead Engineer
Michelle Romeyn
QA Assistant Engineers
John Fosnaugh
Natasha Humphries
QA Testers
Stacey Clark
Dave Haws
Jim Kurck
Sashi Kala
Wendy Lin
Mike Mekhalian
Mike Nebeker
Abdella Sifaf
Legal Text
Sara Guinness
Software Engineering
Manager
Interactive Help
Sarah Tilton
Hugo Paz
Production Engineer
Gregory Kitamura
Senior V.P. of Marketing
Andy Young
Senior V.P. of Product
Development
Gibson Biddle
General Manager and
Senior Vice President
Laurie Strand
Senior Creative Services
Manager
Gregory Graalfs
Creative Services Project
Manager
Barbara Ashbaugh
Creative Services
Tim Nelson
Educational Consultants
Irene Barnett
Sarah Shank
Technical Writer
Marina Krakovsky
Launcher Art Design
Ian Jay Castaneda
Package Design
Wood + Woods
Child\Field Testing
Jenny Nguyen
Administrative Support
Joy Carchidi
Jeanette Jolliff
Candy Galea
Jana Wilson Wade
Version 1.0 Developed
by Presage Studios
Producer
Fred Royal
Associate Producer
Melissa Nagy
37
Credits (continued)
Lead Programmer for Disc 1
Simone Pia
Programmers for Disk One
Aaron Miller
Gunnar Proppe
Andrew Howat, Fluid
Steve Ohmert
Scott Shumway
Satoe Haile
Gary Cooper
Loring Doyle
John Zitman
Garrick Damir
Art Techs
Chris Thacker
Peter Stein
Additional Programming
Barbara Shipley
Audio Direction
Paul Gorman
Lead Programmer for Disc 2
Scott Shumway
Sound Design
Paul Gorman
Creative Director
Steve Snyder
Casting
Derek Sorrentino
Art Mananger
Laura Goode
Voice Coach
Derek Sorrentino
Artists
Jana Yeakel
Shawn Brownell
Armand Tam
Greg Cutler
Susan Stanley
David Magliocco
Colleen Proppe
Kate Pepper
Christine Johnson
Peter Mitchell-Dayton
Steve Morales
Don Albrecht
Additional Audio Production
Wavegroup
Recording Studio
Music and Sound Effects
Paul Gorman
Voice Talent
Ben Ellis-Arthur
Shoshana Bush-D.W.
Remy LeBoeuf-The Brain
Nikki Rapp-Muffy, Buster's
mom
Kristina Muhlker-Francine,
Brain’s mom
Matt Walters-Mr. Ratburn,
Francine's Dad
Juliette TibbettsFrancine’s mom
Irene MulderrigGrandma Thora
Robin Arthur-Binky,
Mr.Gumdrop
Dave Boat-Brain's Dad
Keith Davis-Mr. Glass
Derek SorrentinoBuster, Mr. Crosswire,
Mr. Grumpbone,
Arthur's Dad
Script
Supervisors\Editors
Melissa Nagy
Fred Royal
Scriptwriters
Alan Lipton –
Kindergarten
Wendy Wibbens – First
Grade
Derek Sorrentino –
Second Grade
Lauren Sidle\ Fred
Royal- Disk Two
Educational
Consultants
Barbara Christiani
Lauren Sidle
Special Thanks
Bill Holt
Ed Murphy
Josine La Monica
Kelly Free
Capri Justin
Kimo Yoshida
38
TLC LICENSE AGREEMENT
SINGLE-USER PRODUCTS
THIS IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR AN ENTITY) AND TLC MULTIMEDIA
LLC, AND ITS SUBSIDIARIES AND AFFILIATES (“TLC”). THIS AGREEMENT IS GOVERNED BY THE INTERNAL
SUBSTANTIVE LAWS OF THE STATE OF CALIFORNIA (AND NOT BY THE 1980 UNITED NATIONS CONVENTION
ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, AS AMENDED). BY INSTALLING OR USING THE
SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE
TERMS OF THIS AGREEMENT, REMOVE THE PRODUCT FROM YOUR HARD DRIVE AND PERMANENTLY ERASE
ALL COPIES OF THE PRODUCT. IF YOU ARE THE ORIGINAL INSTALLER OF THE SOFTWARE YOU MAY
PROMPTLY RETURN THE SOFTWARE (INCLUDING PRINTED MATERIALS) WITH PROOF OF PURCHASE TO THE
PLACE WHERE IT WAS PURCHASED FOR A FULL REFUND OF THE AMOUNT PAID.
TLC SOFTWARE LICENSE
GRANT OF LICENSE. This License Agreement permits you to use one copy of TLC software
(the “Software”), which may include electronic documentation, on a single
computer/workstation. The Software is “in use” on a computer when it is loaded into the
temporary memory (i.e., RAM or Cache) or installed into permanent memory (e.g., hard
disk, CD-ROM drive, or other storage device) of that computer. This License does not
constitute a sale and does not authorize a sale of the Software or anything created
thereby. All intellectual property (including copyright, trademark and patent) in the
Software, including all animations, audio, images, maps, music, photographs, video, and
text incorporated into the Software, are owned by TLC and its affiliates, suppliers and
licensors, and are protected by United States laws and international treaty provisions.
TLC and its affiliates, suppliers and licensors retain all rights not expressly granted. You
must treat the Software like any other copyrighted material, except that you may make
one copy of the Software solely for backup or archival purposes. You may transfer your
rights under this Agreement on a permanent basis provided you transfer the license
granted by this Agreement, and the Software and all associated printed materials, and
you retain no copies, and the recipient agrees to all of the terms of this Agreement.
•
You may not use the software on or over a network or any other transfer device (including the Internet) except in a
manner using the network and online functions included in the Software, if any. Use of the Software on more than
one computer constitutes copyright infringement and may be punishable by civil fines, criminal penalties, or both.
•
You may not rent or lease the Software, but schools and libraries may lend the Software to third parties provided
the Software is in CD format and each end user is given a copy of this License Agreement which will govern the
use of such Software.
•
You may not modify, translate, reverse engineer, decompile, or disassemble the Software, except to the extent that
this restriction is expressly prohibited by applicable law.
•
You may not remove any proprietary notices or labels in the Software.
•
You may not copy the printed materials accompanying the Software or distribute printed copies of any user
documentation provided in electronic format.
•
You may not publicly perform or publicly display the Software.
The restrictions contained herein apply equally to hybrid CD-ROMs which may contain multiple versions of the
Software for use on different operating systems. Regardless of the type of media you receive, you may use only the
portion appropriate for your single-user computer/workstation. In the event you fail to comply with any of the terms or
conditions of this license, your rights to use the Software will end, you shall stop using the Software, remove the
Software from your computer, and permanently erase all copies of the Software. You may not export or reexport the
39
Software or any underlying information or technology except in full compliance with all United States and other
applicable laws and regulations.
LIMITED WARRANTY
LIMITED WARRANTY. TLC and its affiliates, suppliers and licensors warrant to the original installer of the Software,
for a period of ninety (90) days from the date of purchase, that the media on which the Software is distributed is
substantially free from defects in materials and workmanship. ANY AND ALL OTHER IMPLIED WARRANTIES WITH
RESPECT TO THE SOFTWARE AND THE ACCOMPANYING WRITTEN MATERIALS, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE EXPRESSLY DISCLAIMED.
REMEDIES. Your exclusive remedy shall be, at TLC’s sole option, (a) the refund of the amount you paid for the
Software or (b) repair or replacement of the Software, provided that the defective Software is returned to TLC (at The
Learning Company, Dock Door #9, 120 Hidden Lake Circle, Duncan, SC 29334, Telephone: (319) 378-7319) along
with proof of the date of purchase within ninety (90) days from the date of purchase. This Limited Warranty is void if
failure of the Software has resulted from accident, abuse, neglect or misapplication. Any replacement Software will be
warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Except as set forth
above, the Software is sold “as-is”, without any express or implied warranties of any kind.
LIMITATION OF LIABILITIES. IN NO EVENT WILL TLC OR ITS AFFILIATES, SUPPLIERS AND LICENSORS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, COVER, CONSEQUENTIAL, EXEMPLARY OR
PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, USER
DOCUMENTATION, OR RELATED TECHNICAL SUPPORT, INCLUDING, WITHOUT LIMITATION, DAMAGES OR
COSTS RELATING TO THE LOSS OF PROFITS, BUSINESS, GOODWILL, DATA, TIME OR COMPUTER
PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL TLC’S AND ITS
AFFILIATES’, SUPPLIERS’ AND LICENSORS’ LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE
SOFTWARE REGARDLESS OF THE FORM OF THE CLAIM (INCLUDING, WITHOUT LIMITATION, ANY
CONTRACT, PRODUCT LIABILITY, OR TORT CLAIM). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
MISCELLANEOUS
TLC may cancel, change, modify, discontinue, terminate or charge a fee at any time for any reason for the online
services advertised as part of this product.
No change or modification of the License will be valid unless it is in writing and is signed by TLC. The provisions of this
Agreement are severable; if any provision is held to be invalid or unenforceable, it shall not affect the validity or
enforceability of any other provision. If the Software was acquired outside the United States, then local law may apply.
U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and user documentation is provided with RESTRICTED
RIGHTS AND LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013
or subparagraphs (c)(1) and (2) of the Commercial Computer Software--Restricted Rights at 48 CFR 52.227-19, as
applicable. The Learning Company, 500 Redwood Blvd., Novato, CA 94947 U.S.A.
IMPORTANT NOTE: In order to receive technical support and notification of product upgrades and enhancements,
please register this product.
40