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Table of Contents
Welcome! ...................................................................................................................... 2
System Requirements................................................................................................ 3
Installation Instructions............................................................................................ 4
The Options Screen.................................................................................................... 5
Windows................................................................................................................... 5
Macintosh ................................................................................................................. 6
Getting Around the Program ................................................................................... 7
Preferences Screen................................................................................................... 8
Progress Checker..................................................................................................... 9
Goal Checker.......................................................................................................... 10
Character Descriptions. ........................................................................................... 11
Playing Disc 1 Activities ......................................................................................... 15
Picture Windows................................................................................................... 15
Grandma Thora’s Garden.................................................................................... 16
Fact or Fiction?....................................................................................................... 17
The Brain’s Dad’s Spare Parts............................................................................. 18
Junk Sculpture. ...................................................................................................... 19
Ice Cream Inventions............................................................................................ 20
Where’d It Go?....................................................................................................... 21
Surprise Activity 1: Someone’s Missing ............................................................. 22
Surprise Activity 2: Found a Wallet ..................................................................... 23
Reward Activities ..................................................................................................... 24
Three-in-a-Row...................................................................................................... 24
Monkey Matching................................................................................................. 25
Rubber Ducky Dunk............................................................................................. 25
Playing Disc 2 Activities. ........................................................................................ 26
Music Machine....................................................................................................... 26
Card Creator. ......................................................................................................... 27
Print Activities. ...................................................................................................... 29
Troubleshooting ....................................................................................................... 30
Windows................................................................................................................. 30
Macintosh. .............................................................................................................. 33
Credits ......................................................................................................................... 35
License Agreement. .................................................................................................. 39
Welcome to Arthur’s Kindergarten: Trouble in Arthur’s Treehouse! (version 2.0)
After Arthur’s tree house blew apart in a storm, he was worried and didn’t know
what to do. Fortunately, his friends offered to help gather supplies for a new tree
house. Parents, neighbors, and other townspeople of Elwood City are happy to
contribute to the effort—giving things for the tree house in exchange for help with
their own projects. You can help Arthur and his friends earn what they need!
© 2001 TLC Education Properties LLC, and its licensors, and © 2001 Marc Brown. All
rights reserved. Developed by Presage Software Development Company. Adobe®
Acrobat® © 2001 Adobe Systems Incorporated. The Learning Company is a registered
trademark of TLC Education Properties LLC. “Arthur,” “D.W.” and all of the Arthur
characters are trademarks of Marc Brown. Presage and the Eye logo are registered
trademarks of Presage Software Development Company. Windows and Win are
either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Macintosh and Mac are registered trademarks of Apple
Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
All other trademarks are the property of their respective owners.
2
System Requirements
Windows®
Pentium® 166 MHz processor or faster
Windows 95/98, Me, 2000, XP
32 MB of RAM
40 MB free hard disk space
8x CD-ROM Drive
256-color display
SoundBlaster or compatible sound card
Mouse
Netscape Navigator 4.0 or Microsoft Internet Explorer 4.0 or higher
28.8 Kbps or faster modem (optional)
Recommended: color printer
Macintosh®
180 MHz PowerPC®, 32 MB RAM
System 8.6 - OSX
8x CD-ROM Drive
40 MB free hard disk space
256-color display
Sound Manager 3.1
Mouse
Netscape Navigator 4.0 or higher
28.8 Kbps or faster modem (optional)
Recommended: color printer
In the interest of product improvement, information and specifications represented
here are subject to change without notice.
3
Installation Instructions
NOTE: One of the Arthur CDs must be in your computer's CD drive at all times
during installation and game play.
Windows Installation
1.
2.
3.
4.
5.
Insert one of the Arthur CDs into your CD drive. Note, you can install from
either disc, Disc 1 or Disc 2.
For systems with AutoPlay, skip to step 4.
For systems without AutoPlay, choose RUN from the Start menu and type
d:\setup in the command line box, then click OK. (If your CD drive is not d:,
substitute the correct drive letter.)
You will be asked if you want to install. Select YES and follow the on-screen
prompts.
When installation is complete, the Options Screen appears. Select PLAY to
begin the game.
Starting the Program
1.
Insert one of the Arthur CDs into your CD drive.
2.
On systems with AutoPlay, the Arthur Options Screen appears. Click PLAY to
begin the game.
3.
On systems without AutoPlay, go to the Start menu, select PROGRAMS, then
THE LEARNING COMPANY, then ARTHUR, and finally, ARTHUR’S
KINDERGARTEN. The Options Screen will appear. Click on the PLAY button
to begin the game.
Macintosh Installation
One of the Arthur discs must be in your computer's CD drive at all times during
installation and game play.
1.
Insert the disc into the CD-ROM drive. The CD window will open.
2.
Double-click the Arthur icon and follow the on-screen prompts. The installer
will install any extensions needed by your operating system. (You will not
need to install again unless you remove the installed files.)
3.
You can install from either Disc 1 or Disc 2.
Starting the Program
1.
To play Arthur’s Kindergarten, again double-click on the Arthur icon. The same
icon installs and launches the program.
2.
There are additional applications on these discs. To run any of these programs,
double-click on their icons.
4
The Options Screen
Windows®
On Windows machines, an Options screen will appear on your desktop when you
choose to run the program. (On machines with AutoPlay, this screen will appear
automatically when the disc is inserted, once the program has been installed.)
Play
Play the game currently in your computer by clicking on the Play button.
Visit Arthur Online
Click here to extend your CD-ROM experience to the online world. With the click of a
button, learn even more about Arthur and his friends!
Options
Select your Internet connection and Click here to register to register this product after
it has been installed.
Install/Uninstall
Reinstall the program files to a different location on your hard drive or uninstall the
program by clicking here. The uninstaller automatically removes the Arthur program
from your computer.
Help Button
Open the Help file by clicking on the Help button.
Quit Button
Click the Quit button to close the Program Options Screen and return to Windows.
Product Demos (located on Disc 2)
Preview a full line-up of products from The Learning Company.
5
Macintosh®
After inserting the Arthur CD into your Macintosh, the CD Window will
automatically open. You can access all of the following options from the CD
Window.
Arthur Program Icon
Double-click on this program icon to install the program to your hard drive.
Once the game is installed, double-click on the program icon to start the main
program.
Product Demos
Double-click on the Product Demos icon to preview a full line-up of products from
The Learning Company.
Help
Double-click on the Help icon to bring up this Arthur help file.
6
Getting Around in the Program
This section describes the different screens you’ll see in the program—and how to get
to them.
Arthur’s Treehouse
You’ll use this screen to choose your next activity or to view and change Preferences.
7
Preferences Screen
To set program preferences or check progress, use the Preferences screen. To get to
the Preferences screen, click the Preferences icon on the main screen.
Printer On/Off
Turn printing off or on.
Music On/Off
Turn background music off or on.
Volume Control
Choose a volume level.
Autoleveling
Turn autoleveling off or on.
Progress Checker Option
Check to see how close you are to receiving your certificate.
8
Progress Checker
The Progress Checker is a chart, accessible by clicking on the Progress icon on the
Preferences screen.
Child's Name
After you sign in, your name will appear here. This screen is specific to every player!
Game
These are the names of the activities.
Questions Answered
For each activity and level, the chart shows the number of correct answers, the total
number of answers, and the number correct as a percentage of the total.
Skills
Click here to see the skills practiced in each activity.
9
Goal Checker
The Goal Checker is available from the Main menu and from each of the activity
screens. The Goal Checker shows a child’s progress through the activities. If several
children play the program at different times, the Goal Checker keeps track of how
close each child is to the goal.
After the player has successfully completed an activity (excluding the Reward
Activities), the Goal Checker screen will appear automatically. At the beginning of
gameplay, each of the characters in the Goal Checker will be grayed out. As the player
completes each activity, the picture of the main character for that activity will be filled
in. The Goal Checker can also be accessed from the Main menu by clicking on the Star
button in the lower right corner of the screen. At this time, the player must click on
the Exit button to have the screen disappear.
Surprise Activities
This program includes two activities that appear on their own—without being
selected by the child. In fact, children cannot choose these activities from the main
screen until they have reached the game’s goal.
The first activity appears when Arthur or one of his friends starts to feel left out of the
fun. The second activity appears at the very end, after the player has completed all
other activities in the program.
Certificate
After your child completes all of the program’s activities, he or she earns a
personalized certificate. If the Printer preference is turned on (on the Preferences
screen), this certificate can be printed.
Reward Activities
After all of the activities have been successfully completed, the child can play three
reward activities in Arthur’s Tree house.
10
Character Descriptions
Arthur
The hero of dozens of stories, Arthur is a shy, thoughtful, bespectacled 8-year-old.
Who but Arthur would think to get a Christmas gift for Santa Claus? Arthur’s no
goody-goody, but he’s persistent and hardworking, and he takes his responsibilities
seriously. Sensitive and reflective, he is often worried about what others will think of
him, but he usually solves his own problems. He loves soccer and TV’s Bionic Bunny,
and his favorite foods include cheeseburgers, pizza, and chocolate cream pie.
Muffy
The daughter of the owner of Crosswire Motors, Muffy arrives at school in a limousine
and brings her mink coat to summer camp. Used to getting her own way, Muffy can be
manipulative. (She threatens that anybody who doesn’t come to her party won’t be her
friend anymore.) She gets along well with adults, though, and is sometimes the
teacher’s pet. Muffy loves shopping, and, like her best friend Francine (with whom she
shares a middle name), enjoys pistachio ice cream and scary movies.
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D.W.
D.W. (short for Dora Winifred) is Arthur’s lively, wisecracking little sister. She’s independent
and not afraid to speak up—especially when giving Arthur advice! Though she often gets on
Arthur’s nerves, it is D.W. to whom he usually turns first when he needs to borrow money.
When D.W. does not have all the answers, she turns to her imaginary friend Nadine to discuss
her feelings (and claims it is Nadine who needs the night light on at bedtime).
Francine
One of Arthur’s best friends, Francine has a not-so-secret crush on him. (Her birthday
present to him was a “Spin the bottle” game.) She enjoys teasing Arthur and
embarrassing him in public—and in general has a reputation for mischief. Her
nickname “Slugger” is well-deserved: she’s the best hitter on the school softball team.
Brash and bright, she’s an explorer and a doer—and pushes Arthur to do adventurous
things he’d never dream of doing otherwise! Francine likes pistachio ice cream and
scary movies.
12
Buster
Arthur’s best friend, Buster, is a practical joker who likes to play tricks on friends and
teachers—and has been known to spend time at the principal’s office. Buster laughs
easily and is always ready for fun. His asthma hasn’t kept him from enjoying soccer—or
from playing tuba in the school orchestra! Buster is an only child and he has a very
protective mother.
The Brain
The smartest student in Arthur’s class, The Brain is much admired by the other kids.
He reads dictionaries for fun, and, upon discovering frogs in his bed at camp, reacts
with academic interest: “Amphibians. How fascinating.” The Brain loves to eat and
once dressed up as a baked potato for Halloween. He’s also good at sports, to which
he brings his superior knowledge of psychology and physics. The Brain is colorblind,
left-handed, and plays the cello in the school orchestra.
13
Binky
A year older than the other kids in Arthur’s class, Binky is a professional class bully.
His favorite sport is professional wrestling. Binky’s a bit awkward about his size, and
has a sensitive side he’s careful to hide. Despite his threats to pulverize Arthur, Binky
becomes Arthur’s friend.
14
Playing Disc 1 Activities
Picture Windows
Arthur and Binky can earn a window for the treehouse. All they have to do is put
together some stained-glass windows for Mr. Glass. Help Arthur and Binky put the
window panels in the right order to form a picture sequence.
Look at the pictures on the floor below the window frame, and think about how they
could be arranged to tell a story. (If a picture is already in the window frame, it’s in
the right spot.) Click and move each picture from the floor to the spot in the window
frame where it belongs.
Skills
• Sequencing
• Patterning
Levels
1. Place 2 pictures into a 3-part sequence.
2. Place 3 pictures into a 3-part sequence.
3. Place 4 pictures into a 4-part sequence.
15
Grandma Thora's Garden
Grandma Thora promises to give D.W. and Arthur paint for the treehouse if they’ll
help her pick some flowers from her garden. Arthur thinks flower-picking can be a
game—the more times you pick the right number of flowers, the faster you’ll move
forward on the garden’s stone walkway. Be the first to reach the end of the walkway
and you win!
If you’re playing by yourself, click on the one-player option. If you’re playing with a
friend, click on the two-player option.
On your turn, look at the sheets hanging on the clothesline and solve the math
problem represented by the flowers. Then click on the magnifying glass that shows
the correct answer. Each time you answer correctly, your player moves two spaces. If
you need help, click on Arthur.
Skills
• Counting
• Arithmetic
Levels
1. Problems involve addition.
Answers are numbers less than or equal to 5.
2. Problems involve addition.
Answers are numbers less than or equal to 10.
3. Problems involve addition and subtraction.
Answers are numbers less than or equal to 10.
16
Fact or Fiction?
Muffy and Arthur would love to get the library’s old ladder for their treehouse. To
help them earn it, sort a stack of books into two bins—one for Real Life and one for
Make-Believe—based on Muffy’s description of each book. Some of those books
sound pretty weird, but others are actually about real life!
When you hear what a book is about, just click on the bin in which the book belongs.
To hear the book’s description again, click on Muffy.
Skills
• Sorting
• Deductive reasoning
Levels
1. Sort books based on simple facts and make-believe statements.
2. Sort books based on intermediate facts and make-believe statements.
3. Sort books based on complex facts and make-believe statements.
17
The Brain's Dad's Spare Parts
That’s some engine The Brain’s dad is putting together in his garage! Arthur and The
Brain are on hand to help gather needed parts from the crates that fill up the garage.
The first player to reach the row of crates closest to the toolbox wins the game—and
earns a rope and pulley for the treehouse!
If you’re playing by yourself, click on the one-player option. If you’re playing with a
friend, click on the two-player option.
When it’s your turn, listen to The Brain’s dad to hear what kind of shape he wants
you to move to. Then click on a crate that shows this shape to move closer to the
toolbox. You can only click on a crate that is right next to or right in front of the crate
you’re on.
Skills
• Identifying colors and shapes
• Following oral directions
• Identifying objects by attributes
Levels
1. Clues include 1 attribute.
2. Clues include 2 attributes.
3. Clues include 3 attributes.
18
Junk Sculpture
Francine’s dad is great at making things out of stuff from the junkyard. If you can find
the right pieces for the sculpture Francine’s dad is building, he’ll give Arthur a table
for the tree house.
Listen to the clues Francine’s dad gives. To start or add to the sculpture, click and
move the object he wants from the junk heap on the left of the screen to the tree stump
on the right of the screen. Be sure to move the object to the bottom of the
sculpture—keep moving it until the tree stump highlights.
Skills
• Recognizing words
• Identifying shapes
• Rhyming
Levels
1. The clues are the names for the objects.
2. The clues are words that rhyme with the objects’ names.
3. The clues tell what category of object to choose.
19
Ice Cream Inventions
The Brain’s mother has invented a bunch of ice cream flavors—some good, some not
so good. Can you help her list her new flavors to earn empty ice cream tubs? They’ll
make neat chairs for the new treehouse!
When you hear The Brain’s mom say a letter or give a clue to the letter, click and
move the letter from the bottom of the screen toward her. (If you give her the right
letter, The Brain’s mother will move the letter to the sign herself.) To hear the clue
again, click on The Brain’s mother.
Skills
• Recognizing letters
• Recognizing letter sounds
Levels
1. Identify letters by name.
2. Identify letters by their phonetic sounds.
3. Identify letters as the first sounds of words.
20
Where'd It Go?
Some scrap wood from Mrs. Maplewood’s lumberyard would sure come in handy in
re-building the treehouse. But first, you have to help Mrs. Maplewood restock the
shelves. Can you remember which box contains which item after just one look?
Look at the contents of the open boxes, trying to memorize which box contains which
tool. After the boxes close, look at the card that Buster is holding. Then click on the
box that contains that tool. To hear the name of the tool Buster is looking for, click on
Buster.
Skills
• Memorizing
• Matching
Levels
1. 6 boxes contain 3 hidden tools.
2. 8 boxes contain 4 hidden tools.
3. 10 boxes contain 5 hidden tools.
21
Surprise Activity 1: Someone's Missing
One of Arthur’s friends was feeling left out, and thought it would be fun to hide from
you! Find the missing friend by listening to clues that Arthur gives you.
When you hear a clue, use the arrow keys on the keyboard to move closer to the
missing friend. To hear another clue, wait a few seconds; then move again.
Skills
• Logic
• Spatial relations
• Following Directions
22
Surprise Activity 2: Found a Wallet
Wow—Arthur and Buster find a wallet on the sidewalk! Could this lucky find be the key to
finishing up the treehouse? Sure—but first you have to look carefully to see what’s inside.
In the first part of the activity, identify each coin. When Arthur calls out a coin, click on the coin
he names or describes.
In the second part of this activity, sort the coins into categories: when Arthur shows where all
coins of a particular value belong, click and move all those coins.
Finally, after you’ve identified and sorted all the coins, help Arthur and Buster identify the
owner of the wallet: click on the item that provides the owner’s name and address.
Skills
• Identification coin values
• Sorting
23
Reward Activities
Congratulations! You have collected all the items that Arthur and his friends need to
repair the tree house. Now you can join them in the tree house for some fun games.
Choose the game you would like to play.
Three-in-a-Row
Tic-Tac-Toe, three in a row! You can play this game against Arthur! The first player or
team to get three in a row wins!
24
Monkey Matching
Match all the monkeys in this game to win. You need to watch carefully! Click on a
monkey and watch how he moves. Try to find another monkey that does the same
thing. When you find all the pairs, you win! You have 2 minutes to find a match for
all of the monkeys.
Rubber Ducky Dunk
See how many ducks you can paint in 2 minutes! You control the paint machine. The
more ducks you paint, the faster they will pass by.
25
Playing Disc 2 Activities
Music Machine
Make your own song using different instruments. After you write the song, you can
play it back!
How to Play
1. Click on the instrument you want to start with.
2. Notice the 8 different song parts for that instrument below the song window.
3. To hear that instrument’s song part, move your cursor over the part and hold it.
4. When you hear a song part you like, click and move it into a box in the song
window.
(If you want to remove a song part from a box, just click and move it out of the
song window.)
5. To see more song parts for the instrument you’re working with, click on the red,
yellow, or blue harmony buttons. Your song will sound the best if the instruments
above and below each other in a column are the same color.
6. To work with a different instrument, click on the new instrument.
7. To preview your song, click on the Play button.
8. To change the song’s tempo, click on the button with the man who is running.
9. If you want to start over, click on the New button in top left corner of the screen.
10. To save your work, click on the Open/Save button in the lower right.
Just type a name for your song and click on OK.
11. To hear a song you’ve saved, click on the Open/Save button. Then click on the
name of the song you want to listen to and click on OK.
Skills
•
•
•
•
•
Following Directions
Categorizing
Creativity
Problem solving
Sequencing
26
Card Creator
Decorate a greeting card and write a message on it! When you’re done, you can print
it out to give to someone.
Card Cover Choices
You can choose from these different card covers.
Write/Choose
You can choose to write your own message or to select from a list of ready-made
messages.
Print Options/Message Scroll Box
If you’re in Write Mode, you can choose the type of print for your message.
If you're in Choose Mode, you can select from this list of ready-made messages.
Decorations
To decorate the inside of your card, click and move one of these pictures to a corner of
the card.
Eraser
To erase a decoration from the inside of your card, click on the eraser and then click
on the picture you want to erase.
Printer
When you're done with your card, click on the Printer to print it out.
How to Play
1. To choose the picture that will appear on the front of your card, click on a picture
on the left side of the screen. If you change your mind, just click on a new picture.
2. If you want to choose from a list of messages, do the following:
• Click on the Choose button at the bottom of the screen.
• Click on the messages on the bottom of the screen to choose the one you like.
27
• Click on the arrow buttons to see more messages.
3. To write your own message, do the following:
• Click on the Write button.
• Type the words of your message.
• When you’ve finished your message, click on the different types of print on the
bottom of the screen to choose the one you like best.
4. To start decorating your card, click on the up and down arrows on the right side
of the screen to see the pictures you can choose from.
5. Click and move the picture you like to the corner of the card where you want to
put it.
6. If you want to erase a picture, just click on the eraser button at the bottom of the
screen and then click on the picture you want to erase.
7. When you’re done with your card, click on the printer button to print it out.
8. Fold the printout to make a card.
Skills
•
•
•
•
Categorizing
Reading
Creativity
Keyboarding
28
Print Activities
Choose from fun things to print out and do when away from the computer!
Category Buttons
Click one of these categories to see a list of activities available for the category.
Activity Area
Preview the activity to decide whether you want to print it.
Print Button
Click on the Print button to print out the activity that appears on the screen.
How to Play
1. Click on the name of the category to choose what type of activity you want to
play.
You can choose from four categories: Cut & Paste, Color & Learn, Puzzles &
Games, and More Fun!
2. Click on the up and down arrows next to the activity area to see all of the fun
activities that you can print out.
3. When you find an activity that looks interesting, click on the Print button to print
it out.
Skills
•
•
•
•
•
•
•
•
•
Following directions
Adding and Subtracting
Experimenting with Science
Classifying
Developing phonics
Experimenting with Art and Creativity
Using fine motor skills
Logic
Practicing safety
29
Troubleshooting
If one of our CDs is causing you problems, try the general troubleshooting tips below.
If you still have problems, please contact our Technical Support Department at
http://support.learningco.com.
Note: This program requires that the disc be in the CD-ROM drive at all times when
in use.
Windows® Troubleshooting
Problem: Your computer is having trouble reading the CD-ROM.
Symptoms: There are sudden changes in performance, or error messages such as the
following appear:
"Cannot read from drive 'D:'"
"Error reading from CD-ROM"
"A serious CD error has occurred"
Possible Cause: The disc may be damaged or dirty.
Solution: Check your disc for fingerprints, scratches, or smudges. To check your
disc, hold its shiny side up to a bright light. If you find your disc is dirty, you can
clean it with a soft cotton cloth. If necessary, you may also use a damp cloth. If your
disc becomes damaged, refer to our replacement policy in the warranty section of the
user's guide.
Problem: You are experiencing difficulty installing the program.
Possible cause: Other programs may be running while attempting to install this
product.
Solution: First, make sure there are no other programs running. Press ALT+TAB to
check for other programs running. If there are other programs running, please quit
them before proceeding with installation.
Possible cause: Some problems may be specific to the setup screen used for
installation.
Solution: Try avoiding that aspect of the installation by using your computer's RUN
command to manually install the product:
1. Click on START.
2. Click on RUN.
3. Type the following command: D:\install\_setup.exe (substitute the correct letter
if your CD drive is other than "D").
Problem: The video or display of one of our activities does not seem right, or you are
getting an error message concerning display or video.
Possible Cause: Your computer has out-dated or corrupted video drivers.
Solution: Re-install the video drivers using the discs that came with your computer
and/or video card. If you do not possess discs with the video drivers you require,
30
contact your computer or video card manufacturer, as they are most qualified to help
you update your video drivers.
Possible Cause: Your monitor's color depth setting is not set to 256 colors, or your
screen's resolution is not set to 640x480 pixels.
Solution: Adjust your monitor's display settings. Try the following:
1.
2.
3.
4.
Click the right mouse button on your Windows' Desktop screen.
Select PROPERTIES.
Click on the SETTINGS tab. This will show the current color and screen settings.
Change your color depth setting to 256 colors, and/or your screen resolution
depth to 640x480. Click OK.
Finding out who makes your video card:
1.
2.
3.
4.
5.
Locate the My Computer Icon on your desktop.
Click once to highlight it, and then click one time on the right mouse button.
Select PROPERTIES.
Click on the DEVICE MANAGER tab.
Double-click on the Display Adapters line. The name of your video card will
appear below the Display Adapters line.
6. To find out more about your video drivers, click on the name of your video card
and then click on the PROPERTIES button at the bottom of the screen.
7. Please contact the manufacturer. Never attempt to change these settings unless
you know how to do so.
Problem: There is no sound, or there is distorted sound.
Possible cause: Your sound card's settings are improperly set.
Solution: First, check the following setting. If that fails to help, you will need to
contact your sound card manufacturer. It may help to increase the size of your sound
buffer:
1.
2.
3.
4.
5.
Go to START, then SETTINGS, then CONTROL PANEL.
Double-click on the MULTIMEDIA icon.
Click on the Advanced tab, then double-click on MEDIA CONTROL DEVICES.
Double click on WAVE AUDIO DEVICE.
Click on the SETTINGS button; turn the dial so that the sound buffer is set to 8.
Possible cause: There is no sound card present.
Solution: Our programs require a sound card. If you do not currently have one, see
your local computer retailer for a compatible sound card.
NOTE: Should you need to contact your sound card manufacturer, the following
information will help you get the information you need, as well as supply the
information they will need.
1. Your sound card IRQ (Interrupt Request) should be set to either 5 or 7.
31
2. Our programs are designed to recognize these settings first. Your sound card
manufacturer can help you change your IRQ setting.
3. Make sure you are working with the most current sound driver available for your
sound card. Your computer or sound card manufacturer can help you update your
sound driver.
Problem: You are experiencing problems printing.
Possible cause: There is not enough virtual memory for the program to print. You
may need to allocate more virtual memory.
Solution: To allocate more virtual memory to your computer, please do the following:
In Windows 95, hard drive space is automatically used by the operating system
for virtual memory use. If you run out of virtual memory, free up more hard
drive space on your computer.
For best performance, wait until your system has finished printing before using
other parts of the program, or printing other print jobs from this program.
32
Macintosh® Troubleshooting
If you have trouble with your software, make sure your computer meets the System
Requirements and check the troubleshooting information below for advice. If you still
need help contact our TLC Support Department at http://support.learningco.com.
Note: This program requires that the disc be in the CD-ROM drive at all times when in
use.
Problem: The sound is choppy or the program's performance is slow.
Possible Cause: Virtual Memory may be turned on, or RAM Doubler may be installed.
Solution: Open the Control Panels Folder in your System Folder and double-click on
the "Memory" icon. Turn virtual memory off by clicking on the "off" button and
restart your computer. If your RAM Doubler is enabled, remove the RAM
Doubler extension from the Extensions Folder in your System Folder. You may
also disable RAM Doubler by holding down the Escape key (Esc) while your
system is booting. (The next time you restart your system, RAM Doubler will
load again.)
Problem: You get an error message saying there is not enough memory to run the
program.
Possible Cause: You do not have enough memory available to run the program.
Solution: Make more memory available by disabling certain System Extensions in your
System Folder. Please consult your Macintosh documentation for instructions
on how to do so.
Possible Cause: Applications other than this Arthur application are running.
Solution: Quit the program and exit all other programs, including screen savers. Then
try launching the program again.
Problem: You get the error message: "Error Type 11".
Possible Cause: You do not have enough memory available to run the program.
Solution: Make more memory available by disabling certain System Extensions in your
System Folder. Please consult your Macintosh documentation for instructions
on how to do so.
Possible Cause: In Macintosh operating systems that use Modern Memory Manager,
this control panel may not be allocating enough memory to the program to
allow it to play.
Solution: Quit this Arthur program and exit all other programs. Turn Modern
Memory Manager off in your Memory control panel. Please consult your
Macintosh documentation for instructions on how to do so.
Problem: You receive the error message: "The disk could not be put away, because it contains
items that are in use."
Possible Cause: You have opened the Help file and the QuickHelp application is still running
from the CD.
Solution: Click on the Mac icon in the upper right corner of your screen. Select "QuickHelp
4.3.5" from the menu that appears. Then click on the File menu in the upper left corner
33
of your screen. Select "Quit" from the menu. You may now drag your Arthur CD icon
to the Trash to eject it.
Problem: On OS X, the program does not display at full screen.
Possible cause: You may be running OS 10.0.1 or OS 10.0.2.
Solution: Upgrade to OS 10.0.3. On older OS X systems, the game will play in a window.
34
Credits
Version 2.0 Produced by The Learning Company
Senior Producer
Maryann Duringer
Producer
John Wright
Associate Producer
Marissa Rocha
Development Producers
Solveig M. Pederson
Nancy Wood
Original Product Design
Michael Artin
Senior Brand Manager
Vandana Mehra
Brand Manager
Anthony Jiwa
QA Manager
Dan Mizuba
QA Test Supervisor
Andrew Viloria
QA Lead
Daniel Safradin
QA Testers
Wilfred Albovias
Kelvin Chang
Albert de Castro
Mark Plummer
Braulio Tijerino
Audio Manager & Senior
Composer
Brian Burge
Composers
Alan Nu
David Nolan
Voice Talent & Casting
Director
Jim Foote
Principal Software
Engineer
Darrell Fetzer
Production Engineer
Gregory Kitamura
Operations Specialist
Patricia Aparicio
Legal
Dan Guggenheim
Sara Guinness
Educational Consultants
Susan Fryer-Patrick
Gina Morimoto
Sherri Wright
Editorial Manager
Gabriele Rennie
Creative Services
Manager
Sally Mark
Public Relations
Evelyn Dubocq
Debbie Galdin
Launcher Art Design
Fluent Solutions
Package Design
Mez Designs
Child/Field Testing
Shelly Hall
Maureen Shumway
Administrative Support
Sallee Green
Jeanette Jolliff
Executive Producer
Sid Weber
V.P. of Development
Derek Miyahara
35
Credits (continued)
V.P. Marketing
Mark Hittie
V.P. of Engineering
Hugo Paz
Senior V.P. & General
Manager, Education
Division
Eric Stone
Thanks to:
Jenny Nguyen
Drayson Nowlan
Derek Sorrentino
A.J.
Additional Thanks to:
All the kid testers and
their parents who
provided invaluable
feedback during
development
Special Thanks to:
Marc Brown
Tolon Brown
Sunny Macmillan
Version 2.0 Developed
by:
ImaginEngine
Corporation
Art Director
Don Richards
Software Engineers
James Lawrence
Graham Grindlay
Brian Weed
Art & Animation
Chin-Mei Yu
Louis-Guy Dumais
Jennifer Hansen
Jeff Petersen
Sound Effects
Rob Thomure
Bob Marshall
Additional Production Help
Isaac Hazard
Voice Talent
Ben Ellis - Arthur
Derek Sorrentino - Mr.
Ratburn, Bionic Bunny,
and Buster
Marcia Perry - Arthur’s
Mom
Shoshana Bush - D.W.
Kristina Muhlker Francine
Special Thanks to:
Leigh Brown
Wes Gale
Shawn Brownell
Dana Cotter
Kevin Sanborn
Sarah Mullinger
Founding Partner, Corporate
Development
Jon Goldman
Founding Partner, New
Product Development
Mark Loughridge
Chief Technical Officer
Randall Sanborn
Executive Producer
Bridget Erdmann
Senior Producer
Jennifer Whitley
36
Credits (continued)
Version 1.0 Produced by
The Learning Company
Executive Producer
Paul Oeschger
Producer
Maryann Duringer
Associate Producer
Craig Bocks
Associate Producer
Solveig M. Pederson
Director of Marketing for
Early Learning
Kevin Kimbell
Senior Marketing
Manager
Antigone Burns
Product Marketing
Manager
Julene Reed
Marketing Operations
Liaison Coordinator
Debbie Martin
QA Lead Engineer
Michelle Romeyn
QA Assistant Engineers
John Fosnaugh
Natasha Humphries
QA Testers
Stacey Clark
Dave Haws
Jim Kurck
Sashi Kala
Wendy Lin
Mike Mekhalian
Mike Nebeker
Abdella Sifaf
Legal Text
Sara Guinness
Software Engineering
Manager
Interactive Help
Sarah Tilton
Hugo Paz
Production Engineer
Gregory Kitamura
Senior V.P. of Marketing
Andy Young
Senior V.P. of Product
Development
Gibson Biddle
General Manager and
Senior Vice President
Laurie Strand
Senior Creative Services
Manager
Gregory Graalfs
Creative Services Project
Manager
Barbara Ashbaugh
Creative Services
Tim Nelson
Educational Consultants
Irene Barnett
Sarah Shank
Technical Writer
Marina Krakovsky
Launcher Art Design
Ian Jay Castaneda
Package Design
Wood + Woods
Child\Field Testing
Jenny Nguyen
Administrative Support
Joy Carchidi
Jeanette Jolliff
Candy Galea
Jana Wilson Wade
Version 1.0 Developed
by Presage Studios
Producer
Fred Royal
Associate Producer
Melissa Nagy
37
Credits (continued)
Lead Programmer for Disk
One
Simone Pia
Programmers for Disk One
Aaron Miller
Gunnar Proppe
Andrew Howat, Fluid
Steve Ohmert
Scott Shumway
Additional Programming
by:
Barbara Shipley
Lead Programmer for Disk
Two
Scott Shumway
Creative Director
Steve Snyder
Art Mananger
Laura Goode
Artists
Jana Yeakel
Shawn Brownell
Armand Tam
Greg Cutler
Susan Stanley
David Magliocco
Colleen Proppe
Kate Pepper
Christine Johnson
Peter Mitchell-Dayton
Steve Morales
Don Albrecht
Satoe Haile
Gary Cooper
Loring Doyle
John Zitman
Garrick Damir
Art Techs
Chris Thacker
Peter Stein
Audio Direction
Paul Gorman
Sound Design
Paul Gorman
Casting
Derek Sorrentino
Voice Coach
Derek Sorrentino
Additional Audio Production
Wavegroup
Recording Studio
Music and Sound Effects
Paul Gorman
Voice Talent
Ben Ellis- Arthur
Shoshana Bush-DW
Remy LeBoeuf-The Brain
Nikki Rapp- Muffy-Buster's
mom
Kristina Muhlker- FrancineBrain’s mom
Matt Walters-Mr. RatburnFrancine's Dad
Juliette TibbettsFrancine’s mom
Irene MulderrigGrandma Thora
Robin Arthur-BinkyMr.Gumdrop
Dave Boat-Brain's Dad
Keith Davis-Mr. Glass
Derek SorrentinoBuster-Mr. CrosswireMr. GrumpboneArthur's Dad
Script
Supervisors\Editors
Melissa Nagy
Fred Royal
Scriptwriters
Alan Lipton –
Kindergarten
Wendy Wibbens – First
Grade
Derek Sorrentino –
Second Grade
Lauren Sidle\ Fred
Royal- Disk Two
Educational
Consultants
Barbara Christiani
Lauren Sidle
Special Thanks
Bill Holt
Ed Murphy
Josine La Monica
Kelly Free
Capri Justin
Kimo Yoshida
38
TLC LICENSE AGREEMENT
SINGLE-USER PRODUCTS
THIS IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR AN ENTITY) AND TLC MULTIMEDIA
LLC, AND ITS SUBSIDIARIES AND AFFILIATES (“TLC”). THIS AGREEMENT IS GOVERNED BY THE INTERNAL
SUBSTANTIVE LAWS OF THE STATE OF CALIFORNIA (AND NOT BY THE 1980 UNITED NATIONS CONVENTION
ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, AS AMENDED). BY INSTALLING OR USING THE
SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO
THE TERMS OF THIS AGREEMENT, REMOVE THE PRODUCT FROM YOUR HARD DRIVE AND PERMANENTLY
ERASE ALL COPIES OF THE PRODUCT. IF YOU ARE THE ORIGINAL INSTALLER OF THE SOFTWARE YOU MAY
PROMPTLY RETURN THE SOFTWARE (INCLUDING PRINTED MATERIALS) WITH PROOF OF PURCHASE TO THE
PLACE WHERE IT WAS PURCHASED FOR A FULL REFUND OF THE AMOUNT PAID.
TLC SOFTWARE LICENSE
GRANT OF LICENSE. This License Agreement permits you to use one copy of TLC software
(the “Software”), which may include electronic documentation, on a single
computer/workstation. The Software is “in use” on a computer when it is loaded into the
temporary memory (i.e., RAM or Cache) or installed into permanent memory (e.g., hard
disk, CD-ROM drive, or other storage device) of that computer. This License does not
constitute a sale and does not authorize a sale of the Software or anything created
thereby. All intellectual property (including copyright, trademark and patent) in the
Software, including all animations, audio, images, maps, music, photographs, video, and
text incorporated into the Software, are owned by TLC and its affiliates, suppliers and
licensors, and are protected by United States laws and international treaty provisions.
TLC and its affiliates, suppliers and licensors retain all rights not expressly granted. You
must treat the Software like any other copyrighted material, except that you may make
one copy of the Software solely for backup or archival purposes. You may transfer your
rights under this Agreement on a permanent basis provided you transfer the license
granted by this Agreement, and the Software and all associated printed materials, and
you retain no copies, and the recipient agrees to all of the terms of this Agreement.
•
You may not use the software on or over a network or any other transfer device (including the Internet) except in a
manner using the network and online functions included in the Software, if any. Use of the Software on more than
one computer constitutes copyright infringement and may be punishable by civil fines, criminal penalties, or both.
•
You may not rent or lease the Software, but schools and libraries may lend the Software to third parties provided the
Software is in CD format and each end user is given a copy of this License Agreement which will govern the use of
such Software.
•
You may not modify, translate, reverse engineer, decompile, or disassemble the Software, except to the extent that
this restriction is expressly prohibited by applicable law.
•
You may not remove any proprietary notices or labels in the Software.
•
You may not copy the printed materials accompanying the Software or distribute printed copies of any user
documentation provided in electronic format.
•
You may not publicly perform or publicly display the Software.
The restrictions contained herein apply equally to hybrid CD-ROMs which may contain multiple versions of the
Software for use on different operating systems. Regardless of the type of media you receive, you may use only the
portion appropriate for your single-user computer/workstation. In the event you fail to comply with any of the terms or
conditions of this license, your rights to use the Software will end, you shall stop using the Software, remove the
Software from your computer, and permanently erase all copies of the Software. You may not export or reexport the
Software or any underlying information or technology except in full compliance with all United States and other
applicable laws and regulations.
LIMITED WARRANTY
LIMITED WARRANTY. TLC and its affiliates, suppliers and licensors warrant to the original installer of the Software, for
a period of ninety (90) days from the date of purchase, that the media on which the Software is distributed is
39
substantially free from defects in materials and workmanship. ANY AND ALL OTHER IMPLIED WARRANTIES WITH
RESPECT TO THE SOFTWARE AND THE ACCOMPANYING WRITTEN MATERIALS, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY DISCLAIMED.
REMEDIES. Your exclusive remedy shall be, at TLC’s sole option, (a) the refund of the amount you paid for the
Software or (b) repair or replacement of the Software, provided that the defective Software is returned to TLC (at The
Learning Company, Dock Door #9, 120 Hidden Lake Circle, Duncan, SC 29334, Telephone: (319) 378-7319) along
with proof of the date of purchase within ninety (90) days from the date of purchase. This Limited Warranty is void if
failure of the Software has resulted from accident, abuse, neglect or misapplication. Any replacement Software will be
warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Except as set forth
above, the Software is sold “as-is”, without any express or implied warranties of any kind.
LIMITATION OF LIABILITIES. IN NO EVENT WILL TLC OR ITS AFFILIATES, SUPPLIERS AND LICENSORS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, COVER, CONSEQUENTIAL, EXEMPLARY OR
PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, USER
DOCUMENTATION, OR RELATED TECHNICAL SUPPORT, INCLUDING, WITHOUT LIMITATION, DAMAGES OR
COSTS RELATING TO THE LOSS OF PROFITS, BUSINESS, GOODWILL, DATA, TIME OR COMPUTER
PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL TLC’S AND ITS
AFFILIATES’, SUPPLIERS’ AND LICENSORS’ LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE
SOFTWARE REGARDLESS OF THE FORM OF THE CLAIM (INCLUDING, WITHOUT LIMITATION, ANY
CONTRACT, PRODUCT LIABILITY, OR TORT CLAIM). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
MISCELLANEOUS
TLC may cancel, change, modify, discontinue, terminate or charge a fee at any time for any reason for the online
services advertised as part of this product.
No change or modification of the License will be valid unless it is in writing and is signed by TLC. The provisions of this
Agreement are severable; if any provision is held to be invalid or unenforceable, it shall not affect the validity or
enforceability of any other provision. If the Software was acquired outside the United States, then local law may apply.
U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and user documentation is provided with RESTRICTED
RIGHTS AND LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013
or subparagraphs (c)(1) and (2) of the Commercial Computer Software--Restricted Rights at 48 CFR 52.227-19, as
applicable. The Learning Company, 500 Redwood Blvd., Novato, CA 94947 U.S.A.
IMPORTANT NOTE: In order to receive technical support and notification of product upgrades and enhancements,
please register this product.
40