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WARRANTY
Ubisoft warrants to the original purchaser of its products that the products will be free from defects in materials and
workmanship for a period of ninety (90) days from the date of purchase. Ubisoft products are sold “as is,” without
any expressed or implied warranties of any kind, and Ubisoft is not liable for any losses or damages of any kind
resulting from use of its products. Ubisoft agrees for a period of ninety (90) days to either replace defective product
free of charge provided you return the defective item with dated proof of purchase to the store from which the
product was originally purchased or repair or replace the defective product at its option free of charge, when
accompanied with a proof of purchase and sent to our offices postage prepaid. This warranty is not applicable to
normal wear and tear, and shall be void if the defect in the product is found to be as a result of abuse,
unreasonable use, mistreatment, or neglect of the product.
Limitations: This warranty is in lieu of all other warranties and no other representations or claims of any nature
shall be binding on, or obligate Ubisoft. Any implied warranties applicable to Ubisoft products, including warranties
of merchantability and fitness for a particular purpose, are limited to the ninety (90) day period described above. In
no event will Ubisoft be liable for any special, incidental, or consequential damages resulting from possession, use,
or malfunction of Ubisoft products. Some states do not allow limitations as to how long an implied warranty lasts
and/or exclusions or limitations of incidental or consequential damages. So the above limitations and/or exclusions
of liability may not apply to you. This warranty gives you specific rights, and you may also have other rights that
vary from state to state.
Notice: Ubisoft reserves the right to make improvements in its products at any time and without notice.
Refunds: Ubisoft cannot provide refunds or otherwise process returns for credit of any kind other than an identical
product replacement. Any product refund request must occur at the place of purchase, as the individual retail outlets
set their own refund policy. This policy covers identical product replacements only.
Product/Documentation Replacements: Please contact a Ubisoft Technical Support Representative directly
before sending your product to us. In many cases, a replacement is not the best solution. Our Support
Representatives will help you determine if a replacement is necessary or available. You will need to first acquire an
RMA (Return Materials Authorization) number to process your return or replacement. Without an RMA number from
a Support Representative, your replacement request will not be processed.
If we determine a return or replacement is necessary:
Within the 90-Day Warranty Period: Please return the product (media only) along with a copy of the original
sales receipt, showing the date of purchase, a brief description of the difficulty you are experiencing including your
name, address (no PO boxes) and phone number to the address below. If the product was damaged through misuse or
accident (cracks, scratches), or if you do not have a dated sales receipt, then this 90-day warranty is rendered void and
you will need to follow the instructions for returns after the 90-day warranty period.
After the 90-Day Warranty Period: Please return the product (media only) along with a check or money
order for the amount corresponding to your product (see replacement fees below) made payable to Ubisoft, a brief
description of the difficulty you are experiencing, including your name, address (no PO boxes), RMA number, and
phone number to the address below.
Replacement Fees: Our most recent replacement fee schedule is available online. Please visit
http://support.ubi.com for an updated price list.
Warranty Address and Contact Information
Phone: 919-460-9778
Hours: 9am–9pm (EST), M–F
Address: Ubisoft Support • 3200 Gateway Centre Blvd. • Suite 100 • Morrisville, NC 27560
Please use a traceable delivery method when sending products to Ubisoft.
To order Ubisoft products in the United States, please call toll free 888-824-7038.
TABLE OF CONTENTS
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PLAYING THE GAME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Selecting an Episode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Investigating a Scene . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mini-Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Scoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside front cover
TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
FREE BONUS CASE!
Check back in early 2009 for the final episode
by running CSI: NY – The Game on a PC with an active
internet connection
GETTING STARTED
System Requirements
Supported OS: Windows® 2000/XP/Vista® (only)
Processor: Pentium® III 800 MHz (1.2 GHz recommended)
RAM: 256 MB RAM (512 MB recommended for 2000/XP) (Vista 1 GB)
Video Card: 32 MB Direct3D 7.0–compliant video card
Sound Card: DirectX 9.0c
DirectX Version: DirectX 9.0c (included on disc)
CD-ROM: 4x CD-ROM
Flash Player: 9.0
Hard Drive Space: 650 MB
Peripherals Supported: Windows-compliant mouse, keyboard
*Supported Video Cards at Time of Release
ATI® RADEON® 9000/X families
NVIDIA® GeForce® 4 and up
Laptop versions of these cards may work but are NOT supported.
These chipsets are the only ones that will run this game. For the most up-to-date minimum
requirement listings, please visit the FAQ for this game on our support website at:
http://support.ubi.com.
NOTICE: This game contains technology intended to prevent copying that may conflict with some
disc and virtual drives.
Installation
Installing CSI: NY – The Game
To install CSI: NY – The Game, insert the CD into your computer and select Install from the
Startup screen.
You will be asked to install DirectX. You need these files to play the game, so if you are unsure
of whether your computer has them, please install them. Also, if the installer does not detect
Flash Player on your computer, it will direct you to a webpage where you can download it.
Uninstalling CSI: NY – The Game
To uninstall, click on the Start menu and navigate to CSI: NY – The Game (by default: All
Programs, Ubisoft, CSI: NY The Game). Then select Uninstall.
INTRODUCTION
The city that never sleeps is replete with crime, and the New York crime scene investigators
are more than ready to find some answers for the victims. As Detectives Mac Taylor and Stella
Bonasera, you will use forensic science to piece together clues and bring criminals to justice
in four of the most bizarre cases of the year. To uncover the truth, you must visit crime scenes,
interrogate suspects, and collect and analyze physical evidence. Along the way, you’ll be working
with some of New York’s top CSI agents and support team.
2
PLAYING THE GAME
Controls
Left Mouse Button: Select or activate (includes selecting objects, using tools, talking to
characters, and pressing buttons).
Esc Key: Go to the menu to change options or save and exit.
Main Menu
Play: Begin a new episode or continue from your last save point.
Change Player: Create a new player, select another player, or delete an existing player.
Options: Adjust the sound volume and the music volume, and choose full screen or windowed
game (default is windowed).
Credits: Displays the production credits for the game.
Quit: Quits the game and exits the program.
Note: During game play, you can return to this menu at any time by hitting the Esc key and
selecting Save & Exit. The game will save automatically when you exit.
Selecting an Episode
When you first start playing CSI: NY – The Game, you will only be able to access Episode One:
“Downward Spiral.” There are a total of four murders to be solved. To begin an episode, select
it from the list.
After you have solved a crime, the next one will become available to you. You can either start
investigating this new episode, or replay a previously completed one to work toward a better
score. Once you have unlocked other episodes, you can work on multiple cases and your
progress will be saved in each.
When you return to an episode in progress, you will be prompted to continue from your last save
point. If you select no, you must start the episode from the beginning.
3
Investigating a Scene
After arriving at a scene, click on suspicious or interesting objects. The ones of value will come
into your possession, appearing in your inventory at the bottom of the screen. As you collect
more objects of significance, images of the remaining objects you need become more defined.
Some objects will prompt you to solve a puzzle (see Mini-Games) before you can collect that
object. Some objects will require you to use an object you already have. For example, after you
collect a key, a lock may sparkle as a hint. Drag the appropriate object in your inventory onto the
sparkling object. If an object requires the use of an evidence collection tool, the appropriate tool
will become available to you.
You must collect all evidence at a scene before you can interview a suspect or progress to the
next location. If you get stuck, click on the HINT target at the bottom left of the screen to help
you locate the next object. Each time you use a hint, your score for the case decreases.
Mini-Games
You will come across mini-games in all locations: scenes, the lab, and the morgue. You must
complete each one to progress in the case. Each case has different mini-games. Follow the
instructions for the mini-game at the bottom left of the screen. If you get stuck on a mini-game,
you will not be able to use the HINT button. You can get out of it temporarily by clicking on the
Solve Later button at the bottom right.
4
Conversations
You will frequently have to interview suspects to learn information vital to the case.
Conversations are initiated automatically when you enter a room or when you finish collecting
evidence. During a conversation, text will appear on-screen in a conversation bubble below the
person you are speaking to. To follow up on something the suspect has said, click on the underlined words.
You can use evidence in your possession to get more information or to reveal a suspect’s
lies. Drag and drop the object onto the person you are speaking with. You will sometimes
be prompted to click on a specific area of the object. If you click on an irrelevant area, your
credibility bar will decrease. You will also lose credibility if you question the suspect about
irrelevant objects. If the credibility bar reaches zero, you must conduct the interview again from
the beginning.
As you become more informed, your progress bar will increase. When the progress bar reaches
the maximum, you have successfully completed the interview. Close the conversation bubble to
move on.
Scoring
You will be evaluated on your performance for each case. The score is based on how well you
investigated each scene, conducted interviews, and completed mini-games. Your score will be
displayed at the completion of an episode. Each episode can be replayed for a better score.
5
CSI: NY – The Game
Proof-of-Purchase
CSI: NY in USA is a trademark of CBS Broadcasting Inc. and outside USA is a trademark of
Entertainment AB Funding LLC. CBS and the CBS Eye Design TM CBS Broadcasting Inc. ©2004–
2008 CBS Broadcasting Inc. and Entertainment AB Funding LLC. All Rights Reserved. Software
© 2008 Ubisoft Entertainment. All Rights Reserved. Ubisoft, Ubi.com, and the Ubisoft logo are
trademarks of Ubisoft Entertainment in the U.S. and/or other countries.
6
NOTES
7
NOTES
8
TECHNICAL SUPPORT
Before contacting Ubisoft’s Technical Support Department, please first read through this manual and the README file
(on the game CD). Also browse through our FAQ listings or search our support database at our website,
http://support.ubi.com. Here you will find the most recently updated information since the game’s release.
Also please make sure that your computer meets the minimum system requirements, as our support representatives
will be unable to assist customers whose computers do not meet these criteria.
Whenever you contact the Technical Support Department, please include the following information or have it
available if you are calling:
• Complete product title (including version number).
• Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
• Processor speed and manufacturer.
• Amount of RAM.
• Operating system.
• Video card that you are using and amount of RAM it has.
• Maker and speed of your CD-ROM or DVD-ROM drive.
• Type of sound card you are using.
Support Over the Internet: This is the best way to find answers to common issues seen with our games.
Our Frequently Asked Questions list is available 24 hours a day, 7 days a week and contains the most up-to-date
Technical Support information available, including patches that can be downloaded free of charge. We update the
Support pages on a daily basis, so please check here first for solutions to your problems:
http://support.ubi.com.
Contact Us by Webmail: Due to high volumes of spam, viruses, and other non-support-related contacts, we no
longer offer support via standard email. However, we do provide something better, webmail. By taking your questions
directly through our website, we have completely eliminated all spam contacts. As a result, we are able to respond to your
questions much more quickly than we could through standard email. To send us a webmail simply log into our site at
http://support.ubi.com.
From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently
Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal
assistance from a Technical Support representative by using the Ask a Question feature on the Frequently Asked
Questions page. Most webmail contacts are responded to within two business days.
Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778. Please note that this
number is for technical assistance only. No gameplay hints or tips are given over the Technical Support line. When
calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary
information listed above at hand.
Be advised that our Technical Support representatives are available to help you Monday through Friday from
9 am–9 pm Eastern Time.
While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or
to contact a support representative directly after these hours, please feel free to browse our Frequently Asked
Questions lists or to send us a webmail. Webmail questions usually receive a response within two business days.
Pour du service en français, veuillez contacter / Para la ayuda en español llame: (866) 824-6515.
Contact Us by Standard Mail: If all else fails you can write to us at:
Ubisoft Technical Support • 3200 Gateway Centre Blvd. • Suite 100 • Morrisville, NC 27560
Return Policy: Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is
our policy that game returns must be dealt with by the retailer or online site where you purchased the product. If
you have a damaged or scratched CD, please visit the FAQ listing for your game and get the latest replacement
policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA (Return
Materials Authorization) number from a support representative.
Ubisoft, Inc. • 625 Third Street • San Francisco, CA 94107
684480-MNL
The Price is Right is a trademark of FremantleMedia Operations BV. Licensed by
FremantleMedia Enterprises. www.fremantlemedia.com ©2008 FremantleMedia North
America, Inc. All rights reserved. The Price is Right content and logo are used by Ludia Inc.
under license. ©2008 Ludia Inc. All rights reserved. Published and distributed by Ubisoft
Entertainment under license from Ludia Inc. Ubisoft, Ubi.com, and the Ubisoft logo are
trademarks of Ubisoft Entertainment in the U.S. and/or other countries.
Made in the U.S.A.
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