View manual text
™
™
User’s Guide
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Scooby-Doo,™ Jinx at the Sphinx™
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ABOUT THE LEARNING COMPANY ®
Since 1980, The Learning Company has consistently produced the highest
quality educational software available. Our award-winning products help
develop your child’s underlying thinking skills and creativity, while
reinforcing important areas of the basic curriculum, such as reading,
writing, and mathematics.
Every Scooby-Doo product undergoes extensive research and testing, with
input from parents, children, and professionals in education. Each product
features a precise balance of educational content and entertainment value,
so your child has fun while learning!
How do we do it? Enchanting characters. Challenging situations. Rich game
environments. State-of-the-art graphics and sound. Progressive skill levels
and game segments that can be customized to meet your child’s individual
needs.
As parents and educators, we recognize that education is a continuous
process. So we developed a complete system of age-appropriate programs.
Carefully sequenced by age groups, this system makes it easy for you to
choose with confidence the right products for your children at each stage
of their educational development. As an integral part of The Learning
Company’s system, each of our products addresses a specific age group
and subject area with appropriate themes to heighten your child’s interest
in learning.
© 2001 TLC Education Properties LLC, and its licensors. All rights reserved.
Adobe® Acrobat® © 2001 Adobe Systems Incorporated. The Learning Company
is a registered trademark and Jinx at the Sphinx and Mystery Adventures
are trademarks of TLC Education Properties LLC. Windows and Win are
either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Adobe and Acrobat are trademarks
of Adobe Systems Incorporated. QuickTime and the QuickTime logo are
trademarks used under license. All other trademarks are the property of
their respective owners.
SCOOBY-DOO and all related characters and elements are trademarks of and © HannaBarbera.
CARTOON NETWORK and logo are trademarks of and © Cartoon Network.
WB SHIELD: TM & © Warner Bros.
(s01)
DirectX is a proprietary tool of Microsoft Corporation and its suppliers and may only
be used in conjunction with Microsoft operating system products. All intellectual
property rights in the DirectX are owned by Microsoft Corporation and its suppliers
and are protected by United States copyright laws and international treaty provisions.
Copyright © 2001 Microsoft Corporation. All rights reserved.
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Scooby-Doo,™ Jinx at the Sphinx™
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TABLE OF CONTENTS
Welcome! ................................................................................................................ 4
Hardware and System Requirements ............................................................... 4
Setting Up and Starting the Program ................................................................ 5
Checking Out the Goodies ................................................................................. 6
Groovy Goodies ................................................................................................. 6
Online Goodies .................................................................................................. 6
Getting Started ...................................................................................................... 7
Signing In ............................................................................................................ 7
Choosing a Difficulty Level ............................................................................. 7
Mystery in Egypt ................................................................................................... 8
Exploring the Ruins ............................................................................................. 8
Collecting Useful Objects ................................................................................. 8
Moving from Place to Place ............................................................................. 8
Entering Scary Areas .................................................................................... 9
Talking to Characters ........................................................................................ 9
Earning Scooby Snacks ..................................................................................... 9
Watch Out Below ........................................................................................ 10
Chase Light Challenge ............................................................................... 10
Using the Toolbar ............................................................................................... 11
Using the Main Menu ...................................................................................... 11
Setting the Sound Options ......................................................................... 12
Getting Help ..................................................................................................... 12
Using an Object from the Toolbar ................................................................. 12
Playing the Game ............................................................................................... 13
Meeting the Suspects ...................................................................................... 13
Joseph ............................................................................................................ 13
Starry Skies ................................................................................................... 13
Ishmael Masthead ....................................................................................... 14
Bob and Edna Turnbuckle ......................................................................... 14
Helmut Pith.................................................................................................. 14
Examining the Clues ....................................................................................... 15
Unmasking the Mummy ................................................................................ 15
Troubleshooting .................................................................................................. 16
Contacting The Learning Company ................................................................ 19
Technical Support ............................................................................................ 19
Customer Support ........................................................................................... 19
Credits ................................................................................................................... 20
License Agreement ............................................................................................. 21
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Scooby-Doo,™ Jinx at the Sphinx™
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WELCOME!
Welcome to the Scooby-Doo,™
Mystery Adventures™! Join ScoobyDoo, Shaggy, Daphne, Fred, and
Velma as they travel in the Mystery
Machine in search of unsolved
mysteries and spooky adventures.
In each Scooby-Doo mystery
adventure, a ghost-like figure is
scaring the local residents. Can you
help Scooby-Doo, Shaggy, and the
gang investigate the mystery scene
and find out who’s really behind all the spookiness?
HARDWARE AND SYSTEM REQUIREMENTS*
Runs on:
■
IBM® PC and compatibles—Pentium® 166 MHz or faster
With:
■
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■
■
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Windows® 95, 98, Me, 2000, and XP
32 MB of memory (RAM)
Hard disk with 40 MB of free disk space**
8x or faster CD-ROM drive
16-bit color monitor capable of 640 x 480 resolution
16-bit Windows-compatible sound card
DirectX 8.0 or higher (will be installed if needed)***
DirectX-compatible video card
Speakers
Mouse
Recommended:
■
■
■
Internet browser, such as Netscape Navigator® 4.0
or Microsoft® Internet Explorer 4.0 or higher
28.8 Kbps or faster modem
Printer
*In the interest of product improvement, information and specifications represented here
are subject to change without notice.
**An additional 9 MB of disk space may be required to install Adobe® Acrobat Reader®.
***An additional 30 MB of disk space may be required to install DirectX.
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SETTING UP AND STARTING THE PROGRAM
Scooby-Doo™, Jinx at the Sphinx runs from your CD-ROM drive. However,
you need 40 MB of free hard disk space to store some program files.
These instructions assume that the AutoPlay feature of Windows is
turned on. (AutoPlay is usually enabled when you install Windows on
your computer. See your Windows documentation for more information.)
To set up the program:
1. Insert the program CD into your CD-ROM drive.
2. Click on Yes at the install prompt to begin the set-up process.
3. Follow the instructions onscreen to complete the set-up process.
Once you’ve completed the setup, the program will run automatically
any time you insert the program CD into the CD-ROM drive.
To start the program:
1. Insert the program CD into your CD-ROM drive.
2. Click on Play.
Whenever you exit the program, you return to the desktop. You can
restart the program directly from the Start menu as long as the program
CD is still in the CD-ROM drive. (These instructions also apply if AutoPlay
is turned off.)
To start the program from the Start menu:
■ Click on the Start button. Then choose Programs, The Learning
Company®, and Scooby-Doo™, Jinx at the Sphinx™ in that order.
Click here to begin
playing the game.
Click here to access
the Groovy Goodies
(See Groovy Goodies.)
Main Menu
Click here to access
the Online Goodies.
(See Online Goodies.)
Click here to quit
the program.
Click here to
access this
user’s guide.
Click here to set up your
Internet connection and
to register your program.
Click here to
uninstall or reinstall
the program.
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CHECKING OUT THE GOODIES
Before you begin playing Scooby-Doo, Jinx at the Sphinx, be sure to check
out some of the goodies that are included on the program CD.
Groovy Goodies
By clicking on Groovy Goodies at the Main Menu, you can access
some extra program goodies. You can catch a sneak peek of an upcoming
Scooby-Doo movie. You can also open two programs: one that lets you
print out Scooby-Doo posters and another one that you can use to add
Scooby-Doo wallpaper to the background of your computer monitor.
Groovy
Goodies
Screen
Click here to print out
a Scooby-Doo, Jinx
at the Sphinx poster.
Click here to watch a
movie preview of
Scooby-Doo and the
Reluctant Warewolf.
Click here to add
Scooby-Doo wallpaper
to the background of
your computer monitor.
Click here to print
out a Scooby-Doo
movie poster.
Click here to return
to the Main Menu.
Online Goodies*
You can also visit some fun online Web sites that are of special interest
to Scooby-Doo mystery fans. Just click on Visit Scooby-Doo Online at
the Main Menu. Then start surfing the Web to learn more about ScoobyDoo, Shaggy, and the gang.
Note: You’ll need to set up your Internet connection before you can
visit these online Web sites. (See Setting Up and Starting the Program.)
*The online services advertised as part of this product may be changed
or discontinued at any time for any reason.
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GETTING STARTED
Before you begin playing Scooby-Doo, Jinx at the Sphinx, you’ll need
to sign in and choose a difficulty level for your mystery game.
Signing In
First, sign in by entering your name. The sign-in screen lists all players
who have already entered their names. Type your name onto the sign-in
list, and then click on Play or press the Enter key.
Sign-In
Screen
Click on a name
in the sign-in list
to choose it.
Click on the
arrows to
scroll through
the sign-in list.
Click here to quit
the program.
Click here to
begin playing
the game.
Click on the
letters of your
name to sign in.
To pick up your game where you left off, find your name on the list
and click on it. If you don’t see your name, click on the arrows on the
side of the list until you find it. Then click on Play or press the Enter key
to continue on your way.
When the sign-in list has 99 names, it is full. You’ll need to remove a name
before you can enter a new one. Click on the name you want to remove
and press the Delete key. This will permanently erase that player’s game
information from the hard disk.
Choosing a Difficulty Level
Whenever you start a new game, you’ll need to choose a difficulty level.
You can choose from three levels of difficulty: Spooky (Easy), Spookier
(Medium), and Spooktacular (Hard).
Difficulty
Level Screen
To start the game at a particular
difficulty level, click on the picture
above that level.
Note: If there is no picture above
your desired difficulty level, simply
move your mouse to the empty spot
above that level. The picture will fill
in, and you can then click on it to
choose that difficulty level.
Note: You can’t change the difficulty level in the middle of a game. If you
begin playing a game and find that it is too easy or too hard, start a new
mystery game at a different level of difficulty. (See Using the Main Menu.)
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Scooby-Doo,™ Jinx at the Sphinx™
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MYSTERY IN EGYPT
Scooby-Doo, Shaggy, Daphne, Fred, and Velma are on their way to Egypt
to visit Velma’s cousin Thelma, an Egyptologist. But when they arrive
there, Thelma is nowhere to be found! The gang soon learns that Thelma
discovered something very mysterious shortly before she disappeared. To
make matters worse, a mysterious Mummy is terrorizing the town and
chasing away all the tourists!
Has the recent swarm of treasure seekers and tourists disturbed the Mummy
from its peaceful resting place? Or is there someone else behind the Mummy—
someone who wants to scare everyone away and raid the Egyptian treasures?
Join Scooby-Doo, Shaggy, Fred, Daphne, and Velma as they explore the
Egyptian ruins, and help them solve the mystery of the Jinx at the Sphinx!
EXPLORING THE RUINS
To solve the mystery of the Mummy, explore the area surrounding the
Egyptian ruins in search of clues and other useful objects. Sometimes
you will need to solve a puzzle before you can proceed in your adventure.
Listen to the characters for hints on how to solve these puzzles. For
additional help, click on Scrappy-Doo™ in the toolbar. (See Getting Help.)
Collecting Useful Objects
Search the different rooms and areas of the ruins by clicking on objects
on the screen. If you find objects that you can use later in the game,
collect these objects by clicking on them. These objects will then be
stored in your inventory on the toolbar. (See Using the Toolbar.)
Whenever you move your mouse near a clickable object, your
cursor will change to a Scooby-Doo paw that opens and closes.
(If the clickable object is an exit, the cursor will change to a
pointing Scooby-Doo paw. See Moving from Place to Place.)
Watch out for the Mummy! Sometimes when you click on an object,
the Mummy will appear and scare you away. The Mummy appears
randomly, and its hiding place changes each time you enter a room or area.
Moving from Place to Place
You can lead Scooby-Doo, Shaggy, and the gang to different
places by clicking on onscreen exits. When you are near an exit,
your cursor will change to a pointing paw. The paw points in
the direction that you will travel when you click on that exit.
Note: If you click on Scrappy-Doo in the toolbar and then click on an exit,
Scrappy-Doo will tell you where that exit leads. (See Getting Help.)
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ENTERING SCARY AREAS
Scooby-Doo and Shaggy are easily spooked. If a certain area or room seems
particularly scary, they will not enter unless you give them Scooby Snacks.
The number of Scooby Snacks needed varies according to the difficulty
level of your game.
To enter a scary area, you’ll need two Scooby Snacks in the
Spooky level, three in the Spookier level, and four in the
Spooktacular level. You can see how many Scooby Snacks
you have by looking at the toolbar. (See Using the Toolbar.)
If you do not have enough Scooby Snacks to enter a scary
area, you can collect more Scooby Snacks by playing the
activities in the program. (See Earning Scooby Snacks.)
To give a Scooby Snack to Scooby-Doo or Shaggy:
■ Click on the box of Scooby Snacks in your toolbar. The cursor will
change to a Scooby Snack. Then click on Scooby-Doo or Shaggy.
Talking to Characters
If you meet a character in the game, you can find out information
about the mystery by talking to that character.
To talk to a specific character:
■ Click on the character. Then continue clicking on the character
until the character runs out of new things to say.
Note: Pay attention to what each character says. If you find an object
that the character wants, give it to that character. The character may tell
you more information about the mystery, or you may be able to proceed
in your mystery adventure.
Earning Scooby Snacks
You’ll need lots of Scooby Snacks to convince Scooby-Doo and Shaggy
to enter the scary areas of the game. (See Entering Scary Areas.) To collect
Scooby Snacks, play the following activities—Watch Out Below and Chase
Light Challenge. You’ll find these activities while exploring the Egyptian
ruins. To stop playing an activity, you can either click on the return arrow
button or press the Esc key. You can then resume your exploration of the
area surrounding the ruins. If you ever need more Scooby Snacks, you can
always collect more by playing the Watch Out Below activity again.
Note: You can carry up to 99 Scooby Snacks at a time. After that, you’ll
have to give some Scooby Snacks to Scooby-Doo and Shaggy before you
can collect some more.
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WATCH OUT BELOW
Look here to
see how many
Scooby Snacks
you have earned.
Look at the birds to see how
much time you have to play this
activity. (When the last bird flies
away, you have run out of time.*)
Click here to
exit the activity.
Scooby-Doo and Shaggy
have found a cart full of food!
But some greedy birds
suddenly fly in and steal it!
Even worse, the birds start
tossing food everywhere.
Can you help Scooby-Doo
catch the falling food? Move
Scooby-Doo left and right
with the mouse so that he
can catch each item of food.
You will earn one Scooby
Snack for each food item
that Scooby-Doo catches.
Move quickly! The amount of time you have to play this activity is limited and is
determined by your difficulty level (60 seconds in the Spooky level, 45 seconds in
the Spookier level, and 30 seconds in the Spooktacular level).*
*Don’t worry if you run out of time while playing Watch Out Below. Remember,
you can always go back and play as many times as you like!
CHASE LIGHT CHALLENGE
Click here to
exit the activity.
Come play the Chase Light
Challenge, and try to win a
box of Scooby Snacks! You
may also win part of a Scarab
Stone, which will come in
handy as you continue your
mystery adventure.
To play the game, you must
first find a coin and put it into
the machine. Then watch as
the light bulbs around the
machine light up. Try to click
on the green button just as
one of the red corner bulbs
light up.
If you succeed, you will win whatever prize is in that corner of the machine. After
inserting a coin in the machine, you can play this game as many times as you like.
However, once you win all four items, the machine will break down.
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USING THE TOOLBAR
At any point during your game, you can check your progress by looking
at the toolbar at the bottom of your screen. To close the toolbar, click on
the Mystery Machine. To open the toolbar, click on the Mystery Machine
again.
Objects that you collect are stored in your inventory on the toolbar until
you use them. You can store up to five objects at the same time. You can
also use the toolbar to go to the Main Menu, to get help from ScrappyDoo, and to go to the Suspects and Clues screen. The toolbar also helps
you keep track of your supply of Scooby Snacks.
Toolbar
Look here to
see how many
Scooby Snacks
you have. You
can also click here
Click here to to feed Scooby
get help from Snacks to ScoobyScrappy-Doo. Doo or to Shaggy.
(See Getting (See Entering
Help.)
Scary Areas.)
Click here
to go to the
Main Menu.
You can collect
more objects to
fill any empty slots
in your inventory.
Click here to go to
the Suspects and
Clues screen. (See
Examining the Clues.)
Click here to
close or open
the toolbar.
Click on an object
to use it. (See
Using an Object
from the Toolbar.)
Using the Main Menu
From the Main Menu, you can choose to start a new mystery game, access
the Sound Options screen, or quit the program. If you start a new mystery
game, you will be asked to sign in again.
Note: Be sure to sign in under a different name if you want to save your
current game.
Main Menu
Screen
Click here to
start a new
mystery game.
Click here to
quit the program.
(Your current
game will be
saved.)
Click here to go
to the Sound
Options screen.
(See Setting the
Sound Options.)
Click here
to continue
playing your
current game.
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SETTING THE SOUND OPTIONS
At this screen, you can set the volume levels for the music, sound effects,
and dialogue in the program.
Click here to go back
to the Main Menu.
Sound
Options
Screen
For each sound option,
click on the scarab and
drag it to the desired
volume level. (1 is the
softest, and 10 is the
loudest.)
Getting Help
If you need help while playing the game, click on Scrappy-Doo
in the toolbar. Your cursor will become a question mark. As
you move your mouse across the screen, the question mark
will wiggle on top of certain objects. Click on these
objects to hear helpful information about them
from Scrappy-Doo.
Scrappy-Doo can help you in the following ways:
■ If you click on an exit, Scrappy-Doo will tell you where
the exit leads.
■ If you click on a character, Scrappy-Doo will tell you who that character is.
Using an Object from the Toolbar
While playing the game, you may want to use an object that you have
collected. For example, you may want to give an object to a character or
use a key to unlock a door. To use an object, simply click on that object
in the toolbar. Then click on the place where you want to use the object.
For example, you can click on a character or click on a door.
Each object that you collect—with the exception of Thelma’s diary—can
only be used once. If you successfully use an object, it will disappear from
the toolbar. If you cannot use the object, it will remain in the toolbar so
that you can use it at another time. (Note: Once you collect Thelma’s diary,
you can continue to refer to it throughout the mystery adventure to review
clues about the mystery and each suspect.)
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Scooby-Doo,™ Jinx at the Sphinx™
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PLAYING THE GAME
As you explore the Egyptian ruins, you will encounter six suspects. Your
job is to help Scooby-Doo, Shaggy, Daphne, Fred, and Velma figure out
which suspect is the mastermind behind the Mummy. Collect clues about
the Mummy’s true identity by solving puzzles. Then put the clues together
to solve the mystery of the Mummy. (See Examining the Clues.)
Meeting the Suspects
Each time you meet a suspect, you must solve a puzzle involving him or
her. If you are successful, the suspect will give you a clue about the true
identity of the Mummy.
JOSEPH
Click here to exit the activity.
The rugs in Joseph’s booth
are all mixed up! Can you
help Joseph sort through his
rugs to match the rugs that
have the same pattern?
Click on each rug to see its
pattern. When you see two
rugs with the same pattern,
click on both rugs to match
them. (Note: You must match
a total of 12 rugs in the
Spooky level, 16 rugs in the
Spookier level, and 20 rugs in
the Spooktacular level.)
STARRY SKIES
Click on the landmark, and
drag it to a box at the bottom.
The magnetic resonance from
the pyramids has distorted
Starry’s UFO data. Can you
help Starry by arranging eight
global landmarks in order
from tallest to shortest?
Put the landmarks in order
by clicking on each landmark
and dragging it to a box at
the bottom of the screen.
When you are finished, click
on TEST DATA to check
your work.
Click here to
check your work.
Click on the arrows to cycle
through the landmarks.
Click here to
exit the activity.
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ISHMAEL MASTHEAD
Click here to exit the activity.
Ishmael Masthead is trapped
in the hold of the boat! Can
you help free Ishmael by
pulling him out with a rope?
To do this, you will have to
balance the barrels by filling
each one with fish.
Note: The number of barrels
and types of fish depend on
your difficulty level (3 barrels
and 2 types of fish in Spooky,
4 barrels and 3 types of fish in
Spookier, and 5 barrels and 4
types of fish in Spooktacular).
BOB AND EDNA TURNBUCKLE
Click here to exit the activity.
Bob and Edna Turnbuckle are
trying to remember the tune
for “their song.” Can you help
them re-create the melody by
tapping on water bottles with
a spoon?
Follow Edna’s lead as she
taps on different water
bottles. Copy her exactly by
clicking on the water bottles in
the same order that she does.
Keep following her until you
have re-created the melody.
HELMUT PITH
Inside the King’s Chamber,
Helmut Pith is looking for
a special green Egyptian
statue. If you find it and give
it to him, Helmut will reward
you with a clue.
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Examining the Clues
Each time you receive a clue from one of the suspects, you will be taken
to the Suspects and Clues screen so that you can examine the clue. You can
also go to the Suspects and Clues screen at any time in the game by clicking
on the Wanted poster in the toolbar. (See Using the Toolbar.)
If you’ve talked to a
suspect, the suspect’s
picture will appear in
one of these posters.
Click on a suspect’s
picture to hear a
summary of what
you’ve learned about
that suspect.
Suspects
and Clues
Screen
Click here to continue
exploring the game.
When you move your
mouse over a clue on the
shelf, a description of that
clue will appear here.
Clues that you’ve collected
will appear on this shelf.
Click on a clue to hear its
description.
Use the clues to figure out the true identity of the Mummy. Some clues
point to a particular suspect because they are objects that the suspect
would wear or carry.
When you have gathered all of the clues, put them together to see who is
the mastermind behind the haunting of the Egyptian ruins. But watch out!
Some clues are “red herrings.” These clues try to mislead you by pointing
to the wrong suspect. Be on the lookout for one red herring clue in the
Spooky level and two red herring clues in the other difficulty levels.
Once you have collected clues from all the suspects, you will need to find
an object that is the final clue. This clue will help you put all of the pieces
together and solve the mystery!
Unmasking the Mummy
When you have found the final clue, you’ll have a chance to unmask the
Mummy. Scrappy-Doo will bring you back to the Suspect and Clues screen.
Click on the picture of the suspect that you think is behind the mystery of
the Mummy. Then watch to see if you’re right!
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15
TROUBLESHOOTING
Try this first! If you have problems running the program, try cleaning
the CD. Gently remove any fingerprints and dust using a clean, soft,
lint-free cloth dampened with water or a CD-cleaning solution. Avoid
using materials such as tissue, which may scratch the CD.
If you have additional questions, please visit our website at
http://www.gsp.cc/faq/
1. The Scooby-Doo, Jinx at the Sphinx program icon does not
appear on the desktop or in the Start menu.
• Reinstall the program.
2. You see a message telling you that there is not enough available
space on the hard disk.
Scooby-Doo, Jinx at the Sphinx requires 40 MB of hard disk space for the
program’s data and executable files. (Additional hard disk space will
be required to save player information for more than five players.
Additional space is also required if Acrobat Reader or DirectX need
to be installed on your computer.)
• Remove some files after backing them up.
3. You see a message telling you that there is not enough memory
to run the program.
Scooby-Doo, Jinx at the Sphinx needs at least 32 MB of installed memory
(RAM) to run. Your computer’s memory may be filled with other
programs that are running in the background.
• Close any other applications that are running, and restart the
program.
4. Program speed is very slow.
Scooby-Doo, Jinx at the Sphinx needs at least a Pentium 166 MHz
computer with a 8x CD-ROM drive for basic performance.
• Close any other applications that are running.
• Make sure that you have the latest Windows video drivers for
your graphics card. (Contact the video card manufacturer for
latest drivers.)
5. You do not hear music, sound, or speech.
• Check that the speakers are properly connected to your computer.
Make sure they are getting power and are turned on, and that the
volume is turned up.
• Make sure that your sound card is Windows compatible and is
properly installed for Windows. Be sure that the sound card is
specifically designed to work with the version of Windows that
you are using. Also check that the volume is properly set. (See
the manufacturer’s documentation for information relating to
your sound card.)
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Scooby-Doo,™ Jinx at the Sphinx™
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• Make sure the mixer level setting is correct.
Click on the Start button. Choose Programs from the Start menu.
Next choose Accessories. Then choose Multimedia (Windows 95) or
Entertainment (Windows 98, Me, XP), and choose Volume Control.
Make sure that the sliders on the mixer control panel are all the way
up and that no mute buttons are selected.
6. Game crashes after feeding Scooby-Doo or Shaggy a Scooby Snack.
This may be because your computer does not have a sound card
that is DirectX-certified. A possible remedy is to:
a. Open the Control Panel from the Start menu of Windows.
b. Click on the sound card icon.
c. Disable Direct Sound.
If this does not correct the problem, contact your sound card
manufacturer for additional assistance.
7. Strange graphics appear; the game action stops unexpectedly.
• Try using the 640 x 480, 16-bit color display mode driver that came
with your video card. (See your Windows documentation for more
information.)
• Make sure you have the latest Windows video drivers installed.
(Contact your video card manufacturer for more information.)
8. Colors don’t look right.
• Adjust your monitor’s color and brightness.
• Make sure the color display is set to 16-bit.
• Turn off your screensaver.
• Close any other applications that are running.
• Make sure you have the latest graphics drivers installed.
(Contact your video card manufacturer for more information.)
9. The program window seems small.
The program window may not fill the entire screen.
• For maximum window size, make sure the display mode
is set to 640 x 480. (See your Windows documentation.)
10. Nothing prints.
• Make sure the printer is plugged in and switched on.
• Check the indicator light on the printer to be sure the
printer is “online” or “selected.”
• Make sure the printer cables are connected tightly.
• Make sure you have selected at least one print item
from the Printing area. Where applicable, make sure
you have selected either Colored In or Outlined.
11. When you print, pictures or text look faint, blurred, or streaky.
• Check your print quality settings. (See your printer documentation.)
• Replace your printer’s ink cartridge.
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Scooby-Doo,™ Jinx at the Sphinx™
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12. The printer displays an “out of memory” message.
• Make sure your printer has at least 1 MB of memory.
13. You are not able to connect to our online Web sites.
This feature requires a browser.
• Make sure that you have a browser properly installed. See your
browser and Windows documentation for more information.
• Make sure that the files with an .HTM extension (for example,
“bookmark.htm”) are associated with the browser of your choice.
To check this, double-click on any .HTM file. If the browser does
not launch, create an association from the File Manager. (See your
Windows documentation for more information.)
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Scooby-Doo,™ Jinx at the Sphinx™
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CONTACTING THE LEARNING COMPANY
Technical Support
If you have questions about your Scooby-Doo, Jinx at the Sphinx program,
please refer to the Troubleshooting section. If you do not find an answer
to your question, you can obtain technical support and help by filling out
an online support request form on The Learning Company Web site
http://www.gsp.cc/faq/.
You may be asked to provide the following information:
■
■
■
■
■
■
■
■
■
■
■
■
Your contact information (please make sure you get your e-mail
address correct as it saves time and frustration)
Description of the problem you’re having
Product name and version number (The version number
is often printed on the CD label.)
Brand of computer
Operating system (for example, Windows 98)
Processor type and speed
RAM memory (in MB or megabytes)
Video card manufacturer
Sound card manufacturer
Printer type
Hard disk space remaining
Background programs (antivirus programs or screensavers)
Customer Support
For assistance with product orders, purchases, and refunds,
please contact our Customer Support department by visiting
out web site at http://www.gsp.cc
Contacting GSP
If you are unable to use the website to contact us for support you may fax
or write to us.
GSP Ltd.
Meadow Lane
St. Ives
PE27 4LG
United Kingdom
Fax: +44 (0)1480 492576
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CREDITS
The Learning Company
Brand Producer
Elizabeth Perrault
Development Producer
Marla Cosgrove
Sr. Development Producer
Star Stephenson
Sr. Brand Producer
Maryann Duringer
Associate Brand Manager
Sandra Cobb
Sr. Brand Manager
Vandana Mehra
QA Manager
Dan Mizuba
QA Supervisor
Andrew Viloria
QA Lead
Brian Wright
QA Team
Haw Yu
Juan Buena
Jack Tran
Quality Engineer
Wilfred-Francis Albovias
Educational Specialist
Gina Morimoto
Editorial Manager
Gabriele Rennie
Editor
Elizabeth Robinson
User’s Guide Writer
Emmeline Chen
Interface Designer
Gerald Broas
Vice President, Engineering
Hugo Paz
Production Engineer
John Varela
Operations Manager
Carole Kochan
Voice-Over
Warner Bros. Interactive Entertainment
Operations Specialist
Patricia Aparicio
Package Design Manager
Sally Mark
Assoc. Package
Design Manager
Lisa Wilson
Package Design Agency
Moore Design Group
Package Illustrator
Moore Design Group
Publicity Manager
Evelyn Dubocq
Sr. Vice President & GM,
Education Division
Eric Stone
Vice President, R & D
Derek Miyahara
Vice President, Marketing
Mark Hittie
Special Thanks
John Hayes
Erik Zwerling
Ganean de La Grange
Kenny Dinkin
Frances LaDay
Pat Elliot
Sallee Green
Lisa Thomas
Sherri Wright
Mazen Wehbe
Sid Weber
Marissa Rocha
Sara Guinness
Dan Guggenheim
Douglas Reilly
Michele Vespa
Heidi Stifflemire
Susan Kramer
Susan Fryer
Cindy Foster
Kristina Young
Luiz DeLima
Producer
Heidi Behrendt
Executive Producer
Brett Skogen
Art Director
Peter Tumminello
Marketing Coordinator
Jim Molinaro
Promotions Manager,
Warner Home Video
Karen Williams
Special Thanks
Michael Harkavy
Rob Sebastian
Scott Johnson
Charles Carney
Allen Helbig
Ames Kirshen
Sue Montague
Special Thanks to
Hanna-Barbera
William Hanna
Joseph Barbera
Iwao Takamoto
Davis Doi
Jim Stenstrum
Michael Diaz
Collette Sunderman
ImageBuilder Software
Executive Producer
Sally Marlino
Producer
Mike Marsden
Project Lead
Scott Schauer
Creative Director
Shannon Keegan
Artists
Michael “Thor” Fritz
Kathy Tootelian
Lead Engineer
Ian Noble
Engineers
Steve Frost
Greg Williams
Multimedia Coordination
Doug Harvey
Andre Temkin
Margaret Yovan
Heather Zilbauer
Sound Design/
Music Composition
Edward Heidenreich and
Electric Lounge Studios
Writer
Klaus Schuller
Quality Assurance
Kim Russell
Multimedia Framework
Roger Bonzer
Terry Murphy
Dwayne Towell
Mongadillo Studios
Executive Producer
Ed Anderson
Animation
Ed Anderson
Lucas Haley
Kennon James
Sam Niemann
Betty Tang
Ink and Paint
Lucas Haley
Peter Nguyen
Aaron Pendland
Assembly/Editing
Lucas Haley
Sam Niemann
Production Assistants
Andy Buzan
George Holland
Loren Hoskins
Scooby-Doo Characters
Additional Character
Scott Innes as Scooby-Doo,
Voice-Over Direction
Klaus Schuller
Scrappy-Doo, & Norville
“Shaggy” Rogers™
Scooby-Doo Character
Grey Delisle as Daphne Blake™
Voices Recorded At
TerraGlyph Interactive Studios
B.J. Ward as Velma Dinkley™
Salami Studios, A.P.
Vice President/
Tools Programmer
Frank Welker as Fred Jones™
Audio Recording
Creative Director
Rob Morgan
Dialogue Director,
Engineer: Ed Collins
Dick Thorn
Artists & Storyboards
Scooby-Doo Characters
Additional Character
Producers
Dave Torronio
Collette Sunderman
Voices Recorded At
Ryan Gwynne
Michael “Thor” Fritz
TerraGlyph
Studios
Additional Characters
Mike Mason
Kathy Tootelian
Talent Agencies
Ed Furman as Bob Turnbuckle
Joseph Szwajkowski
Associate Producer
& Detective Ahmed
SBV Talent
Cindy Siadek
Sound Design/
Debra Downing as Edna
CED Talent
Music Composition
Lead Design
Turnbuckle
Sandy Schnarr Talent
Edward Heidenreich and
Tony
Sherman
Martin Garcia as Joseph
Special Artists Agency
Electric Lounge Studios
Additional Design
Chris Petschler as Ishmael
Linda Jack Talent
Klaus
Schuller
Masthead & Helmut Pith
AFTRA Signatory
Mark Smith
Angela Shelton as Starry Skies
LISMAR Productions
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TLC LICENSE AGREEMENT
SINGLE-USER PRODUCTS
THIS IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR AN ENTITY) AND TLC MULTIMEDIA
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ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, AS AMENDED). BY INSTALLING OR USING THE
SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE
TERMS OF THIS AGREEMENT, REMOVE THE PRODUCT FROM YOUR HARD DRIVE AND PERMANENTLY ERASE
ALL COPIES OF THE PRODUCT. IF YOU ARE THE ORIGINAL INSTALLER OF THE SOFTWARE YOU MAY
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GRANT OF LICENSE. This License Agreement permits you to use one copy of TLC software (the “Software”), which may
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The restrictions contained herein apply equally to hybrid CD-ROMs which may contain multiple versions of the Software for
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LIMITED WARRANTY
LIMITED WARRANTY. TLC and its affiliates, suppliers and licensors warrant to the original installer of the Software, for a
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express or implied warranties of any kind.
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AND LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in
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