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Scooby-Doo!: Phantom of the Knight – Windows Manual – English

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Manual
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Windows
Language
English
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scooby-doo-phantom-of-the-knight_win_manual_en_l8w.pdf
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®

About The Learning Company

Since 1980, The Learning Company has consistently produced the highest
quality educational software available. Our award-winning products help
develop your child’s underlying thinking skills and creativity, while
reinforcing important areas of the basic curriculum, such as reading, writing,
and mathematics.
Every Scooby-Doo product undergoes extensive research and testing, with
input from educational professionals, parents, and children. Each product
features a precise balance of educational content and entertainment value, so
your child has fun while learning!
How do we do it? Enchanting characters. Challenging situations. Rich game
environments. State-of-the-art graphics and sound. Progressive skill levels and
game segments that can be customized to meet your child’s individual needs.
As parents and educators, we recognize that education is a continuous process.
So we developed a complete system of age-appropriate programs. Carefully
sequenced by age groups, this system makes it easy for you to confidently
choose the right products for your children at each stage of their educational
development. As an integral part of The Learning Company’s system, each of
our products addresses a specific age group and subject area with appropriate
themes to heighten your child’s interest in learning.

© 2001 TLC Education Properties LLC, and its licensors. All rights reserved. Adobe®
Acrobat® © 2001 Adobe Systems Incorporated. Uses Bink Video Technology. Copyright ©
1997–2001 by RAD Game Tools, Inc. Developed by TerraGlyph Interactive, L.P. The
Learning Company is a registered trademark and Mystery Adventures and Phantom of the
Knight are trademarks of TLC Education Properties LLC. Windows and Win are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries. Pentium is either a registered trademark or trademark of Intel Corporation
in the U.S. and/or other countries. Adobe and Acrobat are trademarks of Adobe Systems
Incorporated. All other trademarks are the property of their respective owners.
SCOOBY-DOO and all related characters and elements are trademarks of and
© Hanna-Barbera.
CARTOON NETWORK and logo are trademarks of and © Cartoon Network.
WB SHIELD: TM & © Warner Bros.
(s01)
DirectX is a proprietary tool of Microsoft Corporation and its suppliers and may only be
used in conjunction with Microsoft operating system products. All intellectual property
rights in the DirectX are owned by Microsoft Corporation and its suppliers and are
protected by United States copyright laws and international treaty provisions. Copyright ©
2001 Microsoft Corporation. All rights reserved.

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Table of Contents
Welcome! ................................................................................................................ 4
Hardware and System Requirements ............................................................... 4
Setting Up and Starting the Program ................................................................ 5
Checking Out the Goodies ................................................................................. 6
Groovy Goodies ................................................................................................. 6
Online Goodies .................................................................................................. 6
Getting Started ...................................................................................................... 7
Signing In ............................................................................................................ 7
Choosing a Difficulty Level ............................................................................. 7
Mystery in the Castle ........................................................................................... 8
Exploring the Castle ............................................................................................. 8
Collecting Useful Objects ................................................................................. 8
Moving from Place to Place ............................................................................. 9
Entering Scary Areas .................................................................................... 9
Talking to Characters ........................................................................................ 9
Earning Scooby Snacks ..................................................................................... 9
Knights of the Snack Table ......................................................................... 10
Wizard Anziani Says ................................................................................... 10
Using the Toolbar ............................................................................................... 11
Using the Main Menu ...................................................................................... 11
Setting the Sound Options ......................................................................... 12
Getting Help ..................................................................................................... 12
Using an Object from the Toolbar ................................................................. 12
Playing the Game ............................................................................................... 13
Meeting the Suspects ...................................................................................... 13
Sir Lacksalot ................................................................................................. 13
Ewan McHaggis .......................................................................................... 13
Maria Hernandez ........................................................................................ 14
Chester the Jester ......................................................................................... 14
Wizard Anziani ............................................................................................ 14
Hedge Maze ................................................................................................. 15
Examining the Clues ....................................................................................... 16
Unmasking the Black Knight ......................................................................... 16
Troubleshooting .................................................................................................. 17
Credits ................................................................................................................... 20
License Agreement ............................................................................................. 22

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Welcome!
Welcome to the Scooby-Doo™,
Mystery Adventures™! Join ScoobyDoo™, Shaggy, Daphne, Fred, and
Velma as they travel in the Mystery
Machine™ in search of unsolved
mysteries and spooky adventures.
In each Scooby-Doo, Mystery
Adventure, a ghost-like figure is
scaring the local residents. Can you
help Scooby-Doo, Shaggy, and the
gang investigate the mystery scene
and find out who’s really behind all the spookiness?

Hardware and System Requirements
Runs on: IBM® PC and compatibles—Pentium® 166 MHz or better
With:
■
■
■
■
■
■
■
■
■
■

Windows® 95/98/Me/2000/XP
32 MB of memory (RAM)
Hard disk with 40 MB of free disk space*
8x CD-ROM drive
16-bit color monitor capable of 640 x 480 resolution
Windows-compatible sound card
DirectX 8a or higher (will be installed if needed)
DirectX compatible video card
Speakers
Mouse

Recommended:
■
■
■

Internet browser, such as Netscape® Navigator® 4.0 or Microsoft®
Internet Explorer® 4.0 or higher
28.8 Kbps or faster modem
Printer (color preferred)

*An additional 7 MB of disk space may be required to install Adobe® Acrobat Reader®.
In the interest of product improvement, information and specifications represented here are
subject to change without notice.

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Setting Up and Starting the Program
Scooby-Doo™, Phantom of the Knight™ runs from your CD-ROM drive. However, you need 40 MB of free
hard disk space to store some program files. You can also register this product via modem using a
toll-free number.
These instructions assume that the AutoPlay feature of Windows is
turned on. (AutoPlay is usually enabled when you install Windows on
your computer. See your Windows documentation for more information.)
To set up the program:
1. Insert the program CD into your CD-ROM drive.
2. Click on Yes at the install prompt to begin the setup process.
3. Follow the onscreen instructions to complete the setup process.
Once you’ve completed the setup, the program will run automatically
any time you insert the program CD into the CD-ROM drive.
To start the program:
1. Insert the program CD into your CD-ROM drive.
2. Click on Play.
Whenever you exit the program, you return to the desktop. You can
restart the program directly from the Start menu as long as the program
CD is still in the CD-ROM drive. (These instructions also apply if AutoPlay is turned off.)
To start the program from the Start menu:
■ Click on the Start button. Then choose Programs, The Learning Company, and Scooby-Doo, Phantom
of the Knight in that order.
Click here to begin
playing the game.
Click here to access
the Groovy Goodies
(See Groovy Goodies.)

Introductory
Screen

Click here to access
the Online Goodies.
(See Online Goodies.)
Click here to quit
the program.
Click here to
access this
Help Guide.

Click here to set up your
Internet connection and
to register your program.

Click here to
uninstall or reinstall
the program.

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Checking out the Goodies
Before you begin playing Scooby-Doo, Phantom of the Knight, check out some
of the goodies that are included on the program CD.

Groovy Goodies
By clicking on Groovy Goodies at the introductory screen, you can access
a number of extra goodies. You can catch a sneak peek of an upcoming
Scooby-Doo movie. You can also download two programs: one that lets
you print out a Scooby-Doo movie poster and another one that lets you
send virtual postcards of Scooby-Doo, Shaggy, Daphne, Fred, and Velma to
all your friends.

Groovy
Goodies
Screen

Click here to watch
a movie preview of

Scooby-Doo and the
Alien Invaders™.
Click here to send
virtual Scooby-Doo
postcards.

Click here to print
out a Scooby-Doo
movie poster.

Click here to return
to the introductory
screen.

Online Goodies*
You can also visit some fun online Web sites that are of special interest
to Scooby-Doo mystery fans. Just click on Visit Scooby-Doo Online at the
introductory screen. Then start surfing the Web to learn more about
Scooby-Doo, Shaggy, and the gang.
Note: You’ll need to set up your Internet connection before you can visit
these online Web sites. (See Setting Up and Starting the Program.)
*The online services advertised as part of this product may be changed or
discontinued at any time for any reason.
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Getting Started
Before you begin playing Scooby-Doo, Phantom of the Knight, you’ll need
to sign in and choose a difficulty level for your mystery game.

Signing In
First, sign in by entering your name. The sign-in screen lists all players who
have already entered their names. Your name will automatically be saved
until the mystery is solved and the game is completed. Then click on Play.

Sign-In
Screen

Click on a name
in the sign-in list
to choose it.

Click on the
arrows to
scroll through
the sign-in list.

Click here to quit
the program.

Click here to
begin playing
the game.

Click on the
letters of your
name to sign in.

To pick up your game where you left off, find your name on the list and
click on it. If you haven’t completed the mystery and you don’t see your
name, click on the arrows on the side of the list until you find it. Then click
on Play to continue on your way.
When the sign-in list has 99 names, it is full. You’ll need to remove a name
before you can enter a new one. Click on the name you want to remove and
press Delete. This will permanently erase that player’s game information
from the hard disk.

Choosing a Difficulty Level
Whenever you start a new game, you’ll need to choose a difficulty level.
You can choose from three levels of difficulty: Spooky (Easy), Spookier
(Medium), and Spooktacular (Hard).

Difficulty
Level Screen

To start the game at a
particular difficulty level, click
on the picture above that level.
Note: If there is no picture
above your desired difficulty
level, simply move your mouse
to the empty spot above that
level. The picture will fill in, and
you can then click on it to
choose that difficulty level.

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Note: You can’t change the difficulty level in the middle of a game. If you
begin playing a game and find that it is too easy or too hard, you’ll have
to start a new mystery game at a different level of difficulty. To do this,
delete your name from the sign-in screen and re-enter it. (See Using the
Main Menu.)

Mystery in the Castle
Jane McHaggis is the co-owner of Joust for Fun, a medieval-themed
restaurant and family fun center that is located in a real Scottish castle.
Jane has a problem. Her niece Bernice, the star princess of Joust for Fun, has
mysteriously disappeared. To make matters worse, there’s a fire-breathing
dragon roaming the castle grounds! Has the Black Knight—the ghost of the
castle’s original owner—returned with his pet dragon to claim his castle
and all that lies within? Or is there someone else behind the Black Knight
and his dragon—someone who wants to scare everyone away from Joust
for Fun and ensure its utter failure? Join Scooby-Doo, Shaggy, Daphne,
Fred, and Velma as they explore the castle, and help them solve the
mystery of the Phantom of the Knight.

Exploring the Castle
To solve the mystery of the Black Knight, you’ll have to explore the castle
in search of clues and other useful objects. Sometimes you will need to
solve a puzzle before you can proceed in your adventure. Listen to the
characters in the program for hints on how to solve these puzzles. You may
need to make a few choices and go back to a place you have already visited.
If you need additional help, you can click on Scrappy-Doo™ in the toolbar.
(See Getting Help.)

Collecting Useful Objects
Search the different rooms and areas of the castle by clicking on objects
on the screen. If you find objects that you can use later in the game, collect
these objects by clicking on them. These objects will then be
stored in your inventory on the toolbar. (See Using the Toolbar.)
Whenever you move your mouse near a clickable object, your
cursor will change to a Scooby-Doo paw that opens and closes.
(If the clickable object is an exit, the cursor will change to a
pointing Scooby-Doo paw. See Moving from Place to Place.)
Watch out for the Black Knight! Sometimes when you click on an object,
the Black Knight will appear and scare you away. You will then have to
find your way back to the room or area where the Black Knight appeared.
The Black Knight appears randomly, and the hiding place of the Black
Knight changes each time you enter a room or area.

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Moving from Place to Place
You can lead Scooby-Doo, Shaggy, and the gang to different rooms or
different parts of the town by clicking on onscreen exits. When
you are near an exit, your cursor will change to
a pointing paw. The paw points in the direction that you will
travel when you click on that exit.
Note: If you click on Scrappy-Doo in the toolbar and then click on an exit,
Scrappy-Doo will tell you where that exit leads. (See Getting Help.)

Entering Scary Areas
Scooby-Doo and Shaggy are easily spooked. If a certain area or room seems
particularly scary, they will not enter unless you give them Scooby Snacks.
The number of Scooby Snacks needed varies according to the difficulty
level of your game.
To enter a scary area, you’ll need two Scooby Snacks in the
Spooky level, three in the Spookier level, and four in the
Spooktacular level. You can see how many Scooby Snacks you
have by looking at the toolbar. (See Using the Toolbar.) If you do
not have enough Scooby Snacks to enter a scary area, you can
collect more Scooby Snacks by playing the activities in the
program. (See Earning Scooby Snacks.)

Talking to Characters
If you meet a character in the game, you can find out information about the
mystery by talking to that character.
To talk to a specific character:
■ Click on the character. Then continue clicking on the character until the
character runs out of new things to say.
Note: Pay attention to what each character says. If you find an object that
the character wants, give it to that character. The character will then tell
you more information about the mystery.

Earning Scooby Snacks
You’ll need lots of Scooby Snacks to convince Scooby-Doo and Shaggy to
enter the scary areas of the castle. (See Entering the Scary Areas.) To collect
Scooby Snacks, play the following activities. You’ll find these activities
while exploring the castle. To stop playing these activities, click on the
shield button. You can then resume your exploration of the castle. If you
ever need more Scooby Snacks, you can always collect some more by going
back and playing these activities again.
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Note: You can carry up to 99 Scooby Snacks at a time. After that, you’ll have to
give some Scooby Snacks to Scooby-Doo and Shaggy before you can collect
some more.

Knights of the Snack Table
Look here to see how many
Scooby Snacks you have
earned in this activity.

Look here to see how many
mugs Shaggy can break
before the activity ends.
Help Shaggy serve root beer
to the thirsty Knights of the
Snack Table.
When a knight slides his mug
down a table, move Shaggy to
that table so he can catch and
refill the mug.
If the knight is still thirsty,
press the mouse button to slide
the mug back. Or move
Shaggy to the next knight’s
table, and press the mouse
button to serve him instead.

Be careful! If Shaggy doesn’t catch a mug, the mug will break. The activity ends when
a certain number of mugs have been broken (five mugs in the Spooky level, four mugs
in the Spookier level, and three mugs in the Spooktacular level).*

Wizard Anziani Says

Click here to
exit the activity.
Scooby-Doo is learning how to
make potions that can be used
to cast spells. Can you help
him copy Wizard Anziani’s
movements?
Each time the wizard moves,
one of the potion bottles will
light up. Watch the order in
which the bottles light up.
Then click on the bottles in that
same order so that ScoobyDoo can make the correct
potion.

Try not to make too many mistakes! The activity ends when Scooby-Doo has made a
certain number of mistakes (five mistakes in the Spooky level, four mistakes in the
Spookier level, and three mistakes in the Spooktacular level).*

*Don’t worry if an activity ends. Remember, you can always go back and play each
activity as many times as you like!
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Using the Toolbar
At any point during the game, you can check your progress by looking at
the toolbar at the bottom of your screen. To close the toolbar, click on the
Mystery Machine. To open the toolbar, click on the Mystery Machine
again.
Objects that you collect are stored in your inventory on the toolbar until
you use them. You can store up to four objects at the same time. You can
also use the toolbar to go to the Main Menu, to get help from ScrappyDoo™, and to go to the Suspects and Clues screen. The toolbar also helps
you keep track of your supply of Scooby Snacks.

Toolbar

Click here
to go to the
Main Menu.

Look here to see
how many Scooby
Snacks you have.

Click here to get help
from Scrappy-Doo.
(See Getting Help.)

You can collect
more objects to fill
these empty slots
in your inventory.

Click here to go to
the Suspects and
Clues screen. (See

Examining the Clues.)

Click here to
close or open
the toolbar.

Click on an object
to use it. (See

Using an Object
from the Toolbar.)

Using the Main Menu
From the Main Menu, you can choose to start a new mystery game, access
the Sound Options screen, or quit the program. If you start a new mystery
game, you will be asked to sign in again.
Note: Be sure to sign in under a different name if you want to save your
current game.

Main Menu
Screen

Click here to
start a new
mystery game.
Click here to
quit the program.
(Your current
game will be
saved.)

Click here to go
to the Sound
Options screen.
(See Setting the
Sound Options.)
Click here
to continue
playing your
current game.

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Setting the Sound Options
At this screen, you can set the volume levels for the sound, music, and
dialogue in the program.

Click here to
go back to the
Main Menu.

For each sound
option, click on the
sword and drag it
to the desired
volume level.
(1 is the softest,
and 10 is the
loudest.)

Sound
Options
Screen

Getting Help
If you need help while playing the game, click on Scrappy-Doo
in the toolbar. Your cursor will become a question mark. As you
move your mouse across the screen, the question mark will
wiggle on top of certain objects. Click on these
objects to hear helpful information about them
from Scrappy-Doo.
Scrappy-Doo can help you in the following way:
If you click on an exit, Scrappy-Doo will tell you where
the exit leads.

■

Using an Object from the Toolbar
While playing the game, you may want to use an object that you have
collected. For example, you may want to give an object to a character or
use a key to unlock a door. To use an object, simply click on that object
in the toolbar. Then click on the place where you want to use the object.
For example, you can click on a character or click on a door.
Each object that you collect can only be used once. If you successfully use
an object, it will disappear from the toolbar. If you cannot use the object,
it will remain in the toolbar so that you can use it at another time.

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Playing the Game
As you explore the castle with Scooby-Doo, Shaggy, Daphne, Fred, and
Velma, you will encounter five suspects. Your job is to help Scooby-Doo,
Shaggy, and the gang figure out which of these suspects is the mastermind
behind the Black Knight.
Collect clues about the Black Knight’s true identity by solving puzzles for
each of the suspects. Then put the clues together to solve the mystery of the
Black Knight. (See Examining the Clues.)

Meeting the Suspects
Each time you meet a new suspect in the program, you will have to solve
a puzzle involving that character. If you are successful, the suspect will give
you a clue about the true identity of the Black Knight.

Sir Lacksalot
Sir Lacksalot is buried under
a pile of armor! Can you help
him get up by removing the
armor?
Click on the pieces of armor,
and drag them off of Sir
Lacksalot. The pieces are
wrapped around each other,
so be sure to choose carefully
which piece to move first and
in what direction.

Ewan McHaggis
Ewan McHaggis will test your
observation skills with his
questions about the castle
and its grounds. Choose the
correct answers, and Ewan
will reward you with a clue!

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Maria Hernandez
Can you help Maria stack all
the dishes on her two trays?
Make sure that you keep the
trays balanced. If you stack
too many dishes on either
side, they will all fall off!
Note: 1 plate weighs the
same as 2 bowls or 4 cups.
And 1 bowl is just as heavy
as 2 cups.

Chester the Jester
Chester the Jester has lost
his juggling balls. Find all
three of his juggling balls, and
Chester will give you a clue.
Chester also knows a couple
of secrets. Each time one of
his juggling balls is found, he
will give you more hints.

Wizard Anziani
To find Wizard Anziani, you’ll
have to learn how to turn his
collection of skulls. Can you
figure out which way you
need to turn each skull? (Hint:
The secret can be found after
reflecting the reflection in the
Royal Gallery room.)
Note: Each time you click on
a skull, it will turn one position
clockwise.

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Hedge Maze
You will need to visit the Hedge Maze to find your way to the castle
balcony. Go through the maze a few times to locate other important
clues that will help you solve this mystery. Keep an eye on the pathway,
it will help lead you through. You can earn a map to the maze by
visiting the Wizard. This map will show you the maze’s secrets and
help you find the missing jewel.

Spooky
Just a few turns here.

Spookier
A few more turns. Can you find your
way?

Spooktacular
Lots of turns to keep you on your feet!

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Examining the Clues
Each time you receive a clue from one of the suspects, you will be taken to
the Suspects and Clues screen so that you can examine the clue. You can
also go to the Suspects and Clues screen at any time in the game by using
the toolbar. (See Using the Toolbar.)

If you’ve talked to a
suspect, the suspect’s
picture will appear in
one of these picture
frames. Click on a
suspect’s picture to
hear a summary of
what you’ve learned
about that suspect.

Suspects
and Clues
Screen

Click here to continue
exploring the castle.

Clues that you’ve collected
will appear on this shelf.
Click on a clue to hear its
description.

When you move your
mouse over a clue on the
shelf, a description of that
clue will appear here.

Use the clues to figure out the true identity of the Black Knight. Some
clues point to a particular suspect because they are objects that the suspect
would wear or carry. Other clues give you information about why a
particular suspect might want to scare everyone away from the castle.
When you have gathered all of the clues, put them together to see who is
the mastermind behind the haunting of the castle. But watch out! Some
clues are “red herrings.” These clues try to mislead you by pointing to the
wrong suspect. Be on the lookout for one red herring clue in the Spooky
level and two red herring clues in the other levels.
Once you have collected clues from all the suspects, you will need to find
an object that is the final clue. This clue will help you put all of the pieces
together and solve the mystery!

Unmasking the Black Knight
When you have found the final clue, you’ll have a chance to unmask the
Black Knight. Fred will bring you back to the Suspect and Clues screen.
Click on the picture of the suspect that you think is behind the mystery of
the Black Knight. Then watch to see if you’re right!
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Troubleshooting
Try this first! If you have problems running the program, try cleaning the
CD. Gently remove any fingerprints and dust using a clean, soft, lint-free
cloth dampened with water or a CD-cleaning solution. Avoid using
materials such as tissue, which may scratch the CD.
If you have questions, contact our Technical Support Center at: http://
www.gsp.cc/faq/

1. The Scooby-Doo, Phantom of the Knight program icon does not appear
on the desktop or in the Start menu.
• Reinstall the program.
2. You see a message telling you that there is not enough available space
on the hard disk.
Scooby-Doo, Phantom of the Knight requires 40 MB of hard disk space for
the program’s data and executable files. (Additional hard disk space will
be required to save player information for more than five players.)
• Remove some files after backing them up.
3. You see a message telling you that there is not enough memory to run
the program.
Scooby-Doo, Phantom of the Knight needs at least 32 MB of installed
memory (RAM) to run. Your computer’s memory may be filled with
other programs that are running in the background.
• Close any other applications that are running, and restart the
program.
4. Program speed is very slow.
Scooby-Doo, Phantom of the Knight needs at least a Pentium 166 MHz
computer with a 8x CD-ROM drive for basic performance.
• Close any other applications that are running.
• Make sure that you have the latest Windows video drivers with
DirectX compatibility for your graphics card. (Contact the video card
manufacturer for latest drivers.)
5. You do not hear music, sound, or speech.
• Check that the speakers are properly connected to your computer.
Make sure they are getting power and are turned on, and that the
volume is turned up.
• Make sure that your sound card is Windows compatible and is
properly installed for Windows. Be sure that the sound card is
specifically designed to work with the version of Windows that you
are using. Also check that the volume is properly set. See the
manufacturer’s documentation for information relating to your sound
card.
• Make sure the mixer level setting is correct.
Click on the Start button. Choose Programs from the Start menu.
Next choose Accessories. Then choose Multimedia (Windows 95) or
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Entertainment (Windows 98), and choose Volume Control. Make sure

that the sliders on the mixer control panel are all the way up and that
no mute buttons are selected.
6. There is no music for the Message Mate (virtual Scooby-Doo postcard).
Check to see if ADPCM driver is installed.
• Click on the Start button.
• Choose Settings.
• Choose Multimedia
• Then choose the Device tab and choose Audio Compression CODC.
Make sure that Microsoft ADPCM CODEC is installed. If not, install it
from your Microsoft Windows 95 or 98 software. (See your Windows
documentation).
7. Game crashes after feeding Scooby-Doo or Shaggy a Scooby Snack.
This may be because your computer does not have a sound card that is
DirectX certified. A possible remedy is to:
• Open the Control Panel from the Start menu of Windows
• Click on the sound card icon
• Disable the Direct Sound
If this does not correct the problem, contact your sound card
manufacturer for additional assistance.
8. Strange graphics appear; the game action stops unexpectedly.
• Try using the 640 x 480, 16-bit color display mode driver that came
with your video card. (See your Windows documentation for more
information.)
• Make sure you have the latest Windows video drivers installed.
(Contact your video card manufacturer for more information.)
9. Colors don’t look right.
• Adjust your monitor’s color and brightness.
• Make sure the color display is set to 16-bit.
• Turn off your screensaver.
• Close any other applications that are running.
• Make sure you have the latest graphics drivers installed.
(Contact your video card manufacturer for more information.)
10. The program window seems small.
The program window may not fill the entire screen.
• For maximum window size, make sure the display mode is set to
640 x 480. (See your Windows documentation.)
11. Nothing prints.
• Make sure the printer is plugged in and switched on.
• Check the indicator light on the printer to be sure the printer is
“online” or “selected.”
• Make sure the printer cables are connected tightly.
• Make sure you have selected at least one print item from the Printing
area. Where applicable, and either Colored In or Outlined is selected.
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12. When you print, pictures or text look faint, blurred, or streaky.
Black ribbons wear out fairly evenly. Multicolor ribbons wear out unevenly, causing the
printout to look streaky or blurred.
• Replace your printer ribbon or ink cartridge.
13 The printer displays an “out of memory” message.
• Make sure your printer has at least 1 MB of memory.
14. You are not able to connect to our online Web sites.
This feature requires a browser.
• Make sure that you have a browser properly installed. See your browser and Windows
documentation for more information.
• Make sure that the files with an .HTM extension (for example, “bookmark.htm”) are
associated with the browser of your choice.
To check this, double-click on any .HTM file. If the browser does not launch, create an
association from the File Manager. (See your Windows documentation for more
information.)

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Credits
The Learning Company
Producers
Elizabeth K. Perrault
Erik B. Zwerling
Executive Producer
Mimi Leinbach
Brand Managers
Barbara Griffin
Debora Kalin
Senior Brand Manager
Tom Craven
Director of Licensed Brands
Karen Peterson
QA Manager
Dan Mizuba
QA Supervisor
Andrew Viloria
QA Leads
Wilfred Albovias
John Varela
QA Team
Sarah Burlingame
Sabrina Fahmi
Michael Fraser
Jennifer Kim
Sean Sy
Haw-Yuan Yu
Educational Specialist
Janet Lafler

Documentation Editor
Fedora Chen
Help Guide Writer
Emmeline Chen
Interface Designer
Todd Wong
Vice President Engineering
Hugo Paz
Production Engineer
Matt Archumbault
Operations Specialist
Alaleh Hatamaria
Design Manager
Sally Mark
Design Agency
Moore Design Group
Illustrator
Moore Design Group
Media Manager
Princess Evelyn Dubocq
Senior Manager, Publicity
Susan Salminen
Vice President Research &
Development
Thom Ackerman Maslow
Vice President Marketing
Ellen Holbrook
Special Thanks
Salami Studios
Blackwell

Communications Group
Robyn Braverman
Don Dacanay
Ganean De La Grange
Kenny Dinkin
Pat Elliott
Sallee Green
Chris Hoge
Greg Long
Christa McClintock
Gina Morimoto
Tim Nelson
Gabriele Rennie
Kevin Richardson
Elizabeth Robinson
Lisa Thomas
Jana Wilson-Wade
David Wilmore
Sherri Wright

Warner Bros. Interactive Entertainment
VP Worldwide Publishing, Kids’ WB!
Music and Interactive Entertainment
Michael Harkavy
Director, Interactive Entertainment
Rob Sebastian
Manager, Interactive Entertainment
Scott Johnson
Executive Producer
Brett Skogen
Producer
Heidi Behrendt
Creative Manager
Charles Carney
Art Director
Allen Helbig
Art Director
Peter Tumminello
Marketing Coordinator
Jim Molinaro
Executive Assistant
Zachary Monge

Special Thanks to
Hanna-Barbera
William Hanna
Joseph Barbera
Iwao Takamoto
Davis Doi
Jim Stenstrum
Michael Diaz
Collette Sunderman

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Scooby-Doo™, Phantom of the Knight™

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TerraGlyph Interactive Studios
Vice President & Creative Director
Dick Thorn
Producer
Mark Smith
Lead Designer
Tony Sherman
Additional Design
Mark Smith
Ryan Gwynne
Assistant Producer
John F. Kelly
Lead Programmers
Steve Ellmore
Rob Morgan
Tools Programmers
Steve Briggs
Christian Gustaffsson
Writer
Andy Cobb
Klaus Schuller
Original Music & Orchestration
Stephen Geering
Title Screen Music
Eddie Heidenreich
Lead Sound Designers
Mike Connelly
Eddie Heidenreich
Dialogue Mastering
Curtis Marolt

Voice-Over
Scooby-Doo Characters
Scott Innes as ScoobyDoo, Scrappy-Doo, and
Norville “Shaggy”
Rogers™
Frank Welker as Fred
Jones™
B.J. Ward as Velma
Dinkley™
Grey Delisle as Daphne
Blake™
Dialogue Director
Scooby-Doo
Characters
Collette Sunderman,
Hanna-Barbera
Secondary Characters
Chris Petschler as Ewan
McHaggis & Chester
the Jester

Additional Sound
2D Animation
TerraGlyph Productions
Limited, Dublin, Ireland
James Bauer
Design & Engineering
Stephen Geering
Eddie Heidenreich
Curtis Marolt
Lead Artist
Kathy Tootelian
Background Artists
Kathy Tootelian
Joe Szwajkowski
Mike “Thor” Fritz
David Torronio
Moro Studios SL,
Madrid, Spain
Fernando Moro,
Studio Director
Brownbag Studios,
Dublin, Ireland
3D Animation
Jim Rodda

Richard Henzel as
Anziani the Wizard
Michael Greco as Sir
Lacksalot (Brad)
Maria K. Burke as Jane
McHaggis
Susan Gillan as Maria
Hernandez & Bernice
Talent Agencies
SBV Talent
CED Talent
Sandy Schnarr Talent
Special Artists Agency
Linda Jack Talent
Scooby-Doo Characters
Voices Recorded At
Salami Studios A.P.,
North Hollywood, CA
Audio Recording
Engineer: Ed Collins

2D Tools and Graphics
Tony Sherman
Nick Munteen
Tamra L. Sherman
Production
Coordinator
Cindy Siadek
Production Assistant
Chris Reczek
Rob Schoenbacher
Lead Tester
Mike Casso
Product Testers
Nick Muntean
Dave Casso
Andy Hanson
Geoff Zailyk
Michael Archuleta
Donald Jobe
Development
Technical Support
Mark Maxon

The Blackwell
Communications Group
Inc., Baton Rouge, LA
Audio Recording
Engineer: Jeff Blackwell
Secondary Character
Voices Recorded At
TerraGlyph Studios,
Schaumburg, IL
Recording Engineer:
Mike Connelly
Special Thanks
Brian Flynn
Patrick Daleiden
Bruce Reilly
David Daleiden
John Fearnside
Rick Cronan
Stephen Geering
Joe Sibilski
Dawn Geering
Roxanne Geering
Dia Smith
Very Special Thanks
Bruce Reilly

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Scooby-Doo™, Phantom of the Knight™

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END USER LICENSE AGREEMENT

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Scooby-Doo™, Phantom of the Knight™

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LIMITED WARRANTY

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Scooby-Doo™, Phantom of the Knight™

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