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USER’S GUIDE
ABOUT THE LEARNING COMPANY®
Since 1980, The Learning Company has consistently produced the highest quality
educational software available. Our award-winning products help develop your
child’s underlying thinking skills and creativity, while reinforcing important areas of
the basic curriculum, such as reading, writing, and mathematics.
Every premium product under the ClueFinders® brand undergoes extensive research
and testing, with input from parents, children, and professionals in education. Each
product features a precise balance of educational content and entertainment value,
so your child has fun while learning!
How do we do it? Enchanting characters. Challenging situations. Rich game
environments. State-of-the-art graphics and sound. Progressive skill levels and
game segments that can be customized to meet your child’s individual needs.
As parents and educators, we recognize that education is a continuous process. So
we developed a complete system of age-appropriate programs. Carefully sequenced
by age groups, this system makes it easy for you to choose with confidence the
right products for your children at each stage of their educational development. As
an integral part of The Learning Company’s system, each of our products addresses
a specific age group and subject area with appropriate themes to heighten your
child’s interest in learning.
© 2002 Riverdeep Interactive Learning Limited, and its licensors. All rights reserved. Uses Miles
Sound System. Copyright © 1991–2002 by RAD Game Tools, Inc. Miles 3D Realistic Sound
Experience (RSX) Software Copyright © 1997–2002 by Intel Corporation and RAD Game Tools, Inc.
Uses Bink Video Technology. Copyright © 1997–2002 by RAD Game Tools, Inc. Adobe® Acrobat®
© 2002 Adobe Systems Incorporated. All rights reserved. The Learning Company and ClueFinders are
registered trademarks and Mystery Mansion Arcade is a trademark of Riverdeep Interactive Learning
Limited. Windows and Win are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Macintosh and Mac are registered trademarks of Apple
Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. All other
trademarks are the property of their respective owners.
ClueFinders® Mystery Mansion Arcade™
TABLE OF CONTENTS
Hardware and System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installing the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Starting the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Signing In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Using the TLC Learning Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Mystery Mansion Arcade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
The Distress Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Playing the Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The Command Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Red Video Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Joni’s Backpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Owen’s Radical Pizza Race . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Leslie’s Bookerang Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Santiago’s Pinball Predicament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Joni’s Last-Chance Labyrinth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing Program Options in LapTrap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Control Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Scoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
The ClueFinders Club . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Rogues Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Macintosh® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Contacting The Learning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
ClueFinders® Mystery Mansion Arcade™
HARDWARE AND SYSTEM REQUIREMENTS
Windows®
Runs on: IBM® PC and compatibles—Pentium® 200 MHz or faster
With:
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32 MB of memory (RAM)
Hard disk with 60 MB of free disk space
8X or faster CD-ROM drive
16-bit color monitor capable of 800 x 600 resolution
Windows 95, 98, Me, 2000, or XP
Windows-compatible sound card
Windows-compatible mouse
Recommended:
• Web browser, such as Netscape® Navigator® 4.75 or Microsoft® Internet
Explorer® 5.0 or later
• 28.8 Kbps or faster modem
• Printer
Macintosh®
Runs on: PowerPC® Macintosh computers—180 MHz or faster
With:
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32 MB of memory (RAM)
Hard disk with 60 MB of free disk space
8X or faster CD-ROM drive
16-bit color display, 13" or larger
System 8.6 to System 9.x, OS X
Mouse
Recommended:
• Web browser, such as Netscape Navigator 4.75 or Microsoft Internet
Explorer 5.0 or later
• 28.8 Kbps or faster modem
• Printer
ClueFinders® Mystery Mansion Arcade™
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1
GETTING STARTED
ClueFinders® Mystery Mansion Arcade™ runs from your CD-ROM drive. However,
you will need 60 MB of free hard disk space to store some program files.
Installing the Program
Some program files for ClueFinders Mystery Mansion Arcade will be installed on
your computer. If needed, the TLC Learning Launcher will also be installed on your
computer. (See Using the TLC Learning Launcher.)
Windows®
AutoPlay is usually enabled when you install Windows on your computer. (See
your Windows documentation for more information.)
To install the program with AutoPlay on:
1. Insert the program CD in your CD-ROM drive.
2. Follow the instructions on the screen to complete the setup process. Once
you’ve completed the setup, the program will run automatically any time you
insert the program CD into the CD-ROM drive.
To install the program with AutoPlay off:
1. Insert the program CD in your CD-ROM drive.
2. Double-click My Computer.
3. Double-click the CD-ROM icon.
4. Double-click Play.
5. Follow the instructions on the screen to complete the setup process.
Macintosh®
To install the program with the AutoPlay extension on:
1. Insert the program CD in your CD-ROM drive.
2. Follow the instructions on the screen to complete the setup process.
To install the program with the AutoPlay extension off:
1. Insert the program CD in your CD-ROM drive.
2. Double-click Play.
3. Follow the instructions on the screen to complete the setup process.
ClueFinders® Mystery Mansion Arcade™
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Starting the Program
Play Mystery
Mansion Arcade.
Turn background music off
or on.
Access this
User’s Guide.
Turn the sound effects off
or on.
Exit the program.
Uninstall this
product.
Go to the TLC Home area.
Go to the New! area.
Get technical support.
Learn about other TLC brands,
watch movies, and try out demos
of other programs.
Windows®
To start the program with AutoPlay on:
1. Insert the program CD in your CD-ROM drive.
2. At the TLC Learning Launcher, click Play.
3. Sign in to the program. (See Signing In.)
There are two ways to start the program with AutoPlay turned off. You can choose
to follow either set of instructions.
To start the program with AutoPlay off (Option 1):
1. Insert the program CD in your CD-ROM drive.
2. Double-click My Computer.
3. Double-click the CD-ROM icon.
4. Double-click the program name.
5. Sign in to the program. (See Signing In.)
To start the program with AutoPlay off (Option 2):
1. Insert the program CD in your CD-ROM drive.
2. Click the Start button, then point to Programs. Point to The Learning Company,
then ClueFinders, then click Mystery Mansion Arcade.
3. At the TLC Learning Launcher, click Play.
4. Sign in to the program. (See Signing In.)
ClueFinders® Mystery Mansion Arcade™
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Macintosh®
To start the program with the AutoPlay extension on:
1. Insert the program CD in your CD-ROM drive.
2. At the TLC Learning Launcher, click Play.
3. Sign in to the program. (See Signing In.)
To start the program with the AutoPlay extension off:
1. Insert the program CD in your CD-ROM drive.
2. Double-click the program icon.
3. At the TLC Learning Launcher, click Play.
4. Sign in to the program. (See Signing In.)
Signing In
If this is your first time signing in with the TLC Learning Launcher, click Play, then
click New Name. Type your name in the sign-in list, and click Play again.
If your name is already on the sign-in list, click your name. If you don’t see your
name, click the arrows on the side of the list until you find it. Then click Play.
Note: If you have inserted the ClueFinders Mystery Mansion Arcade CD in the CDROM drive, clicking Play will start the program.
When the sign-in list contains 99 names, it is full. You’ll need to remove a name
before you can enter a new one. To remove a name, click the name, then press
Ctrl+R (Windows) or "+R (Macintosh). This will permanently erase that player’s
adventure information from the hard disk.
ClueFinders® Mystery Mansion Arcade™
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4
Using the TLC Learning Launcher
The TLC Learning Launcher is your gateway to ClueFinders Mystery Mansion
Arcade and other programs from The Learning Company. Once you have started
the TLC Learning Launcher, you’ll have to sign in before you can begin your
ClueFinders adventure. (See Signing In.)
If you are not yet ready to begin playing ClueFinders Mystery Mansion Arcade,
take some time to explore the other areas of the TLC Learning Launcher. The TLC
Learning Launcher provides an innovative interface with convenient tools to update
and organize your TLC educational software through The Learning Company’s
secure server. On the Automatic setting, the launcher will ask if you would like to
receive an update. On the Manual setting, you can click on the New! button any
time you want to receive the latest updates.
Note: The online services advertised as part of this product may be changed or
discontinued at any time.
Play Mystery
Mansion Arcade.
(Note: You must first
sign in.)
Go to the
Parents area.
Visit TLCKids.com
on the Web.
Go to the My
CD-ROMs area.
Learn about other TLC brands,
watch movies, and try out demos
of other programs.
My CD-ROMs Area
If you have purchased and installed other products from The Learning Company,
you may be able to access those products in the My CD-ROMs area.
Parents Area
Go to the Parents area to learn more about the TLC Learning Launcher. Here you
can change the Launcher setting to manual. You can also find out which products
from The Learning Company are appropriate for various age groups.
TLCKids.com
In the TLCKids.com area, be on the lookout for fun sample movies and demos of
new products. You may also find updates that you can download for your program.
ClueFinders® Mystery Mansion Arcade™
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5
MYSTERY MANSION ARCADE
The Distress Signal
It’s late at night and the ClueFinders are responding to a message from Joni’s Uncle
Horace. They approach a mysterious, sinister-looking house. Joni is eager to go
inside, but the other ClueFinders think that the message might be a fake, sent to
fool them. And LapTrap, of course, is scared to death.
The house has a high-tech “command center,” with a large table and video
monitors along the wall. Seated at the table are four villains from previous
ClueFinders adventures—Fletcher Limburger, Alistair Loveless, Pericles Lear, and
Ms. Rose. An unknown person sits at the center of the table, identity obscured—the
mastermind of the entire affair. This person has asked the other villains to do what
no one else has been able to do: trap the ClueFinders once and for all.
You must guide Owen, Santiago, and Leslie through their arcade traps, collect
special “powers,” and then help Joni. Joni cannot complete her multi-player arcade
trap until all the ClueFinders are together. This final arcade game is long and
challenging, and if Owen, Leslie, or Santiago run out of special powers, they must
go back to their own arcade games to get more. Can you help the ClueFinders
escape from their arcade traps and reveal the identity of the mastermind?
ClueFinders® Mystery Mansion Arcade™
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6
PLAYING THE GAME
The Command Center
The Command Center is the main room from which all the arcade games are
accessible. The video monitors are the links to the different arcades.
Go to Owen’s
Radical Pizza
Race
Go to Leslie’s
Bookerang
Library
Go to Santiago’s
Pinball
Predicament
Go to Joni’s
Last-Chance
Labyrinth
Red Video Phone
The red video phone is available in all arcades except Joni’s. When you click the red
video phone icon, Joni appears and gives help and encouragement.
Joni’s Backpack
Unlike other ClueFinders adventures, nothing is stored in Joni’s backpack. Although
Joni is wearing her backpack in the Last-Chance Labyrinth, it is not accessible. All
the necessary powers you have collected from the other arcades will be displayed
on the screen.
ClueFinders® Mystery Mansion Arcade™
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7
Owen’s Radical Pizza Race
Owen loves to skateboard and he loves to eat, so the diabolical Fletcher Limburger
has created the ultimate Owen challenge: ride through a gigantic, spinning pizza on
a submarine sandwich with wheels! Owen may laugh, but the hot, melted cheese,
huge pineapple wedges, and super-thin slices of pepperoni appearing at high speeds
are no joke for him. Avoid the toppings and get to the finish line before the timer
runs out. Collecting anchovies along the way earns Owen the special power that
will be needed in Joni’s arcade. The anchovies give Owen super-strong anchovy
breath, which will temporarily knock out monsters and break rolling boulders.
Look here to see
how much time
you have left.
Look here to see
your current
score.
Look here to see
how many
anchovy powers
you have earned.
Skate over the
anchovies to
earn power.
You can help Owen get to the finish line by using your mouse, or by using the
arrow keys on your keyboard. The left and right arrow keys move Owen left and
right. The up arrow key makes Owen skate faster. The down arrow key makes
Owen use his brake and slow down. The space bar makes Owen jump. The mouse
can also control Owen’s left and right movement. A click of the mouse will cause
Owen to jump. However, there is no way to make Owen speed up or slow down
with the mouse, so unless you use the up and down arrow keys, you will stay at
the default speed.
To advance to another pizza, get to the finish line before the timer runs out. When
you successfully jump over a topping, you will hear a beeping sound. The timer
then stops temporarily and gives you extra time to get to the finish line.
ClueFinders® Mystery Mansion Arcade™
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Collecting anchovies and completing successful jumps will earn you points. If you
crash into toppings or into the crust, you will lose points. Getting to the finish line
before time runs out will earn you extra points for each second left on the timer.
There are eight levels in this arcade. As you move up the levels, you will have less
time on the timer, more toppings to avoid, and a longer racetrack.
Leslie’s Bookerang Library
Leslie’s love of books and knowledge has inspired Alistair Loveless to trap her in a
forbidding Gothic library, where gargoyles come to life and mischievously toss
books off the shelves. Leslie must jump from book to book in order to preserve
them from destruction, but she must choose her jumps carefully, according to a
category on the wall. If Leslie lands on a correct book, it is “sealed” and becomes a
solid part of a book stack. If she lands on an incorrect book, it crumbles and is lost.
The gargoyles periodically dangle ladders from the ceiling; if Leslie can grab a
ladder, she will advance upwards, eventually making her way out of the library.
Jumping on Bookerangs earns Leslie the special power that will be needed in Joni’s
arcade. Leslie can throw the Bookerangs, which will temporarily knock out
monsters and break through ropes.
Look here to
see the
category.
Jump on
Bookerangs to
earn power.
Look here to see
your current
score.
Look here to see
how many
Bookerang
powers you
have earned.
Jump on books
that match the
category.
ClueFinders® Mystery Mansion Arcade™
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Pressing the space bar will cause Leslie to jump. Use the arrow keys to change
Leslie’s direction. Pressing two arrow keys at the same time (for example, the up
and right arrow keys) will make Leslie face a diagonal direction. If your keyboard
has a number keypad, you can also use that to move Leslie.
After a stack has reached four books high, a ladder may appear. Move Leslie
directly under it (a shadow on the stack will let you know which stack is directly
below the ladder). If you can move Leslie directly under the ladder before it
disappears, she will automatically jump up, grab the ladder, and move into another
library.
Jumping on correct books and collecting Bookerangs will earn you points. If you
jump on incorrect books, into a wall, or onto gargoyles, you will lose points.
There are eight levels in this arcade. As you advance in the levels, the game will
get more difficult. Gargoyles will appear on the floor to prevent Leslie from jumping
on those spaces. Gargoyles may also occasionally fly in and crumble some books
that Leslie has already sealed. Also, the speed at which the books fall will increase
as the levels progress.
ClueFinders® Mystery Mansion Arcade™
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Santiago’s Pinball Predicament
Demented toymaker Pericles Lear has trapped Santiago in a giant pinball machine.
And Santiago is the pinball! Santiago must pilot his air-car through mazes, around
obstacles, over targets, and off flippers to escape. At the same time, he must light
up the pinball game’s letters, which are the key to his escape. Collecting batteries
earns Santiago the special power that will be needed in Joni’s arcade. The batteries
power Santiago’s force ray, which will temporarily knock out monsters, break
through walls, and push blocks out of the way.
Light up all the
letters in the
words, LEAR’S
ARCADE, to
trigger the
escape hatch
through Lear’s
mouth.
Float over
batteries to earn
power.
Look here to see
your current
score.
Look here to see
how many
battery powers
you have
earned.
Use the mouse to change Santiago’s direction. The space bar will fire the air-car’s
thrusters. The cursor in this activity looks like a crosshair. When you move the
mouse, you will see the crosshair move. Wherever the crosshair shows, that is the
direction Santiago will travel when the thrusters are engaged. As in any pinball
machine, if Santiago hits a bumper or any other obstacle, it will toss him off course.
Move the crosshair and fire the thrusters again to make him move in a new
direction.
To escape from the pinball machine, you will have to light up all the lights in the
words, LEAR’S ARCADE. The pinball machine is divided into four areas. Each area
has an activity that will light up some of the needed letters. For example, to light
up the A, D, and E from the word Arcade, you will need to go through a maze that
is in the lower right section of the pinball machine. Once all the lights have been lit,
Lear’s mouth will open. Successfully navigating into Lear’s mouth will move
Santiago out of one pinball machine and into the next.
ClueFinders® Mystery Mansion Arcade™
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Collecting batteries, bumping into bumpers, going through mazes, and lighting up
lights will earn you points. But if a roving bowling pin bumps into you, you lose
points. You will also lose points if Santiago gets caught in the spinning wheel
around Lear’s face, or if you lose Santiago through the pinball flippers.
There are eight levels in this arcade. As you progress through the levels, you will
notice the game gets more difficult. Roving bowling pins appear as you move up
the levels, and the pinball machine’s bumper speed will also increase.
Joni’s Last-Chance Labyrinth
Her leadership qualities are needed as Joni helps guide the team in an adventure
where all four ClueFinders must contribute. Ms. Rose has placed Joni in a dangerous
underground labyrinth filled with hostile plants. When Owen, Leslie, and Santiago
escape their own arcade traps to come help her, the final adventure begins. Each
ClueFinder has a unique power. The key to escaping the final arcade trap is to
decide which ClueFinder has the right special power to overcome a hazard. The
ClueFinders need to avoid obstacles, defeat monsters, and get to the escape door.
Collecting gooberries gives Joni her special power. The gooberries make everything
sticky, which temporarily knocks out monsters and freezes stompers and spiders.
Look here to see how many
powers each ClueFinder has.
Look here to
see which
ClueFinders are
present and
who is leading
(the large icon
indicates the
current leader).
Look here to see how many gooberries
you have collected and how many are
available in this level.
Look here to see
your current
score.
Click here to
switch difficulty
levels.
Grab
gooberries for
Joni’s special
power.
ClueFinders® Mystery Mansion Arcade™
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The arrow keys move the ClueFinders left, right, up, and down. Pressing the space
bar makes the ClueFinders jump. Only the ClueFinder in the lead can activate his or
her power. Switch leaders either by clicking on the picture of the ClueFinder or by
pressing the ENTER key (Windows) or the RETURN key (Macintosh). To activate a
ClueFinder’s power, press the CTRL key (Windows) or the CONTROL key
(Macintosh).
Note: If the current leader’s power does not overcome an obstacle or defeat a
monster, try using a different power by switching leaders.
Along the way, the ClueFinders will find several checkpoints. These checkpoints
look like small plant bulbs. When the ClueFinders pass over a checkpoint, the bulb
grows into a large flower. Checkpoints can be very useful, since once the
ClueFinders have passed a checkpoint, they will not be reset behind it if they run
into monsters or obstacles. Move forward to find the escape door to unlock the
entrance to the next labyrinth. If you run out of special powers for Owen, Leslie, or
Santiago, you will have to return them to their arcades to earn more.
Defeating monsters and collecting gooberries will earn you points. But if you run
into monsters, you will lose points.
There are four different maps in this labyrinth arcade. Each map has two difficulty
levels. You can choose the difficulty level before you begin the arcade. If you decide
to switch difficulty levels in the middle of a map, you will be reset to the beginning
of that map, but on the new level. You will be given back all the powers that you
had when you entered that level.
ClueFinders® Mystery Mansion Arcade™
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CHANGING PROGRAM OPTIONS IN LAPTRAP
You can access and change the program options by clicking on LapTrap.
Go to the
scoring screen.
Go to the Control
Room (to choose
another arcade).
Go to the
settings screen.
Go to the demo
movie for the
current arcade.
Go to the
Rogues Gallery.
Go to the
ClueFinders
Club.
Go to the
credits screen.
Exit and save
the game.
Return to
the game.
Control Room
This is the command center for the villains. The
video monitors are the links that allow access to all
the arcades.
Help
If you get stuck and need help on how to play an
activity, click the Help button in LapTrap to see an
instructional demonstration of the arcade game you
are currently playing.
ClueFinders® Mystery Mansion Arcade™
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Scoring
The scoring screen keeps track of your score in each
of the arcades. It also keeps track of the names and
scores of the top three players for each arcade.
Settings
The settings screen allows you to change the volume
setting for the background sound in ClueFinders
Mystery Mansion Arcade.
The ClueFinders Club
The ClueFinders Club screen is the place to learn
about the personalities of the ClueFinders team
members. Click the image of the ClueFinder you
want to know more about. When you are finished,
click DONE to return to the main ClueFinders Club
screen. Click the LapTrap icon in the lower right
corner of the screen to return to the Program Options
screen.
Rogues Gallery
The Rogues Gallery screen is the place to learn about
the personalities of the villains. Click the image of
the villain you want to know more about. When you
are finished, click DONE to return to the main
Rogues Gallery screen. Click the LapTrap icon in the
lower right corner of the screen to return to the
Program Options screen.
ClueFinders® Mystery Mansion Arcade™
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15
TROUBLESHOOTING
Try this first! If you have problems running the program, try cleaning the CD.
Gently remove any fingerprints and dust using a clean, soft, lint-free cloth
dampened with water or a CD-cleaning solution. Avoid using materials that may
scratch the CD, such as tissue.
If you have additional questions, please visit The Learning Company Web site at:
http://www.riverdeep.net/learningcompany/support/
Windows®
1. The program icon does not appear on the desktop or in the Start menu.
• Make sure the product has been properly installed. Reinstall the program if
necessary.
2. You see a message telling you that there is not enough available space
on the hard disk.
Mystery Mansion Arcade requires 60 MB of hard disk space for the program’s
data and executable files.
• Create some free hard disk space by removing some files after backing them
up.
3. You see a message telling you that there is not enough memory to run
the program.
Mystery Mansion Arcade needs at least 32 MB of installed memory (RAM) to
run. Your computer’s memory may be filled with other programs that are
running in the background.
• Close any other applications that are running, and restart the program.
4. The mouse doesn’t seem to work.
There are times in the program when the animation or sound cannot be
interrupted. You will see the hourglass cursor on the screen, and any key
presses or mouse clicks will be ignored.
• Check that the mouse is properly connected to the computer.
• Wait until the animation or sound stops and your normal cursor returns.
Then try pressing the keys or clicking the mouse again.
ClueFinders® Mystery Mansion Arcade™
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5. The program’s speed is very slow.
Mystery Mansion Arcade needs at least a Pentium 200-MHz computer with a
8X CD-ROM drive for basic performance.
• Close any other applications that are running.
• Remove any non-essential applications from your Startup folder.
• Make sure that you have the latest Windows video drivers for your graphics
card. (Contact the video card manufacturer for the latest drivers.)
• Change your display adapter settings to 800 x 600, 16-bit color display
mode.
6. You do not hear music, sound, or speech.
• Check that the speakers are properly connected to your computer. Make sure
that they are getting power and are turned on, and that the volume is
turned up.
• Make sure that your sound card is Windows-compatible and is properly
installed for Windows. Make sure that the sound card is specifically designed
to work with the version of Windows that you are using. Also make sure
the volume is properly set. See the manufacturer’s documentation for
information relating to your sound card.
• Make sure the mixer level setting is correct:
a. Click the Start button, then point to Programs.
b. Point to Accessories, then Multimedia (Windows 95) or Entertainment
(Windows 98, Me, XP), then click Volume Control.
c. Make sure that the sliders on the mixer control panel are all the way up
and that no mute buttons are selected.
7. Strange graphics appear; the game action stops unexpectedly.
• Try changing your display adapter settings to 800 x 600, 16-bit color
display mode. (See your Windows documentation for more information.)
• Make sure you have the latest Windows video drivers installed. (Contact
your video card manufacturer for more information.)
• Remove any non-essential applications from your Startup folder.
8. Colors don’t look right.
• Adjust your monitor’s color and brightness.
• Make sure your color display is set to 16-bit.
• Turn off your screensaver.
• Close any other applications that are running.
• Make sure you have the latest graphics drivers installed. (Contact your
video card manufacturer for more information.)
ClueFinders® Mystery Mansion Arcade™
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9. The program window seems small.
The program window may not fill the entire screen.
• For maximum window size, make sure the display mode is set to 800 x
600. (See your Windows documentation.)
10. Nothing prints.
• Make sure the printer is plugged in and switched on.
• Check the indicator light on the printer to be sure the printer is “online” or
“selected.”
• Make sure the printer cables are tightly connected.
• Make sure you have selected at least one print item from the Printing area.
Where applicable, make sure you have selected either Colored In or Outlined.
11. When you print, pictures or text look faint, blurred, or streaky.
• Check your print quality settings. (See your printer documentation.)
• Replace your printer’s ink or toner cartridge.
12. The printer displays an “out of memory” message.
• Make sure your printer has at least 1 MB of memory.
13. You are not able to connect to our online Web sites.
This feature requires an Internet browser.
• Make sure that you have a browser properly installed. (See your browser
and Windows documentation for more information.)
• Make sure that the files with an .HTM extension (for example,
“bookmark.htm”) are associated with the browser of your choice. To check
this, double-click any .HTM file.
Macintosh®
1. You do not see the program icon.
• Make sure the program CD is inserted in the CD tray, printed side up.
• Make sure that the CD-ROM drivers are correctly installed.
2. You see a message that there is not enough space on the hard disk.
Mystery Mansion Arcade requires 60 MB of hard disk space for program data
files.
• Create some free hard disk space by removing some files after backing them
up.
• Adjust the Virtual Memory setting to take up less hard disk space. (See your
Macintosh documentation for more information.)
ClueFinders® Mystery Mansion Arcade™
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3. You see a message telling you that there is not enough memory to run
the program.
Mystery Mansion Arcade requires at least 32 MB of installed memory (RAM) to
run. Try to increase available memory and then start the program again.
(Depending on which Internet browser you use, you may not be able to run
both your browser and the program with only 32 MB of RAM.)
• Quit any programs that you may be running.
• Turn off or remove from the System Folder, non-Apple® control panels.
• Reduce the size of the disk cache in the Memory control panel. (See your
Macintosh documentation for more information.)
• Turn off AppleTalk®.
4. The mouse doesn’t seem to work.
There are times in the program when the animation or sound cannot be
interrupted. You will see the hourglass on the screen, and any key presses or
mouse clicks will be ignored.
• Check that the mouse is properly connected to the computer.
• Wait until the animation or sound stops and your normal cursor returns.
Then try pressing the keys or clicking the mouse again.
5. The music and voice in the game are too loud or too soft.
• Choose Sound from Control Panels. Adjust your system’s speaker volume as
needed by selecting the Volume setting.
6. You do not hear music, sound, or speech.
• Make sure that the Volumes setting in the Sound control panel is not set to
zero.
• If you have external speakers, make sure they are turned on and getting
power and that they are properly connected to your computer. Also check
the speaker volume.
• Turn off or remove from the System Folder non-Apple control panels and
extensions. (Leave the CD-ROM drivers.) Restart your computer.
7. You hear popping noises in the game sounds and character voices.
• Check the speaker connection to the computer.
• Close all other applications.
8. The program window seems small.
Some monitors are not able to display the program at the optimum display
setting, so the program window may not fill the entire screen.
• For maximum window size, make sure the display mode is set to 800 x 600
in the Monitors control panel.
ClueFinders® Mystery Mansion Arcade™
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9. Program speed is very slow, or sounds and animations do not play
smoothly.
Mystery Mansion Arcade needs at least a 180-MHz Power Macintosh computer
with a 8X CD-ROM drive for basic performance.
• Make sure Virtual Memory is turned off in the Memory control panel.
• If you must have Virtual Memory turned on, reduce the amount of Virtual
Memory allocated in the Memory control panel.
10. Nothing prints.
• Make sure the printer is plugged in and switched on.
• Check the indicator light on the printer to be sure the printer is “online” or
“selected.”
• Make sure the printer cables are tightly connected.
• Make sure you have selected at least one print item from the Printing area.
Where applicable, make sure you have selected either Colored In or Outlined.
11. When you print, pictures or text look faint, blurred, or streaky.
• Check your print quality settings. (See your printer documentation.)
• Replace your printer’s ink or toner cartridge.
12. The printer displays an “out of memory” message.
• Make sure your printer has at least 1 MB of memory.
13. You are not able to connect to our online Web sites.
This feature requires an Internet browser.
• Make sure that you have a browser properly installed. (See your browser
and Macintosh documentation for more information.)
ClueFinders® Mystery Mansion Arcade™
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CONTACTING THE LEARNING COMPANY
Technical Support
If you continue to experience problems, please visit The Learning Company Web
site at http://www.riverdeep.net/learningcompany/support/ and click
Product Support. Select the product name from the alphabetical list and check to
see if the problem you are experiencing is listed among the FAQs. If you need to
speak to a technical support representative, click Contact Us and scroll down to the
Technical Support area for the appropriate phone number. You may be asked to
provide the following information:
• Your contact information (name, e-mail address, phone number, and mailing
address)
• Description of the problem
• Product name and version number (the version number is usually printed on
the CD label)
• Computer manufacturer and model
• Operating system (for example, Windows 98 or Macintosh OS 8.6)
• Processor type and speed
• RAM (in MB)
• Video card manufacturer
• Sound card manufacturer
• Printer type
• Hard disk space remaining
• Background programs (for example, anti-virus programs and screensavers)
Customer Support
For assistance with product orders, purchases, and refunds, please contact our
Customer Support department by visiting The Learning Company Web site at:
http://www.riverdeep.net/learningcompany/
Satisfaction Guaranteed
If you are not completely satisfied with this product, The Learning Company will
gladly refund your purchase price or provide a replacement product. Return the
complete package to us at The Learning Company, Dock Door #9, 120 Hidden Lake
Circle, Duncan, SC 29334, within 30 days of purchase. Include a copy of the sales
receipt, packing slip, or invoice showing the store name and location. Please
enclose an explanation for the return and specify the replacement title. Allow 4–6
weeks for refund. Limit one per household. Dealers, wholesalers, and their
immediate families are not eligible.
ClueFinders® Mystery Mansion Arcade™
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CREDITS
QA Engineer
MinmHiep Kong
LEGAL
DESIGN TEAM
Jack Martinelli
Susan Nachand-Prestidge
David Nowlin
Shawn Sloan
Pete Shoemaker
Pam Stalker
Dan Tjandra
DESIGN
Creative Director
Kenny Dinkin
Usability Framework
Manager
Pam Sprowl
Sr. Legal Counsel
Dan Guggenheim
EDITORIAL
QA Supervisor
Carlos Molina
OPERATIONS
ART
Lead Principal Artist
Pam Stalker
Editorial Manager
Gabriele Rennie
QA Manager
Dan Mizuba
Animator
Philip Thong
Editor
Elizabeth Robinson
Animator
Marcelo Souza
User’s Guide Writer
Shawn Sloan
Director of Quality
Assurance
Ron Runyon
Animator
Fred Dianda
Desktop Publisher
Scott Peeler
Ink & Paint Artist
Tim Nelson
EDUCATION
Ink & Paint Artist
Craig Wong
Education Designer
Shawn Sloan
Globals Artist
Krista Hubbard
Child Test Coordinator
Shelly Hall
Art Manager
Fred Butts
Education Designer
Gina Morimoto
Movie Animation
Animotion
ENGINEERING
Backgrounds
Fluent Solutions
Lead Sr. Software
Engineer
Jack Martinelli
Backgrounds
Johnny Karwan
AUDIO
Lead Sound Designer &
Composer
David Nowlin
Sound Designer
Andrew Kawamura
Production Specialist
Jenny Nguyen
Director of Creative
Development
Drayson Nowlan
Sound Design
Jamie Hert
Sound Design
Brian Burge
Live Drums & Sound
Design
Alan Nu
Design Manager
Pete Shoemaker
Art Director
Nick Stern
Software Engineer
Dan Tjandra
Software Engineer
Michelle Abraham
Production Engineer
Gregory Kitamura
Vice President,
Engineering
Hugo Paz
QA Engineer
Scott Mitchell
VOICE TALENT
Joni Savage
Nikki Rapp
Santiago Rivera
Juliet Tibbetts
Owen Lam
Shaun Smith
Leslie Clarke
Sara Real
LapTrap
Les Hedger
Alistair Loveless &
Pericles Lear
Charles Martinet
Fletcher Limburger
Jeff Kramer
Ms. Rose
Willow Wray
Mr. Big
David Nowlin
Carmen Sandiego
Christiane Crawford
CLUEFINDERS BRAND
MANAGEMENT
PRODUCT
MANAGEMENT
Executive Brand Producer
Bill Romer
Development Producer
Susan Nachand-Prestidge
Brand Producer
Marc Goodman
Development Director
Sid Weber
Director of Marketing
Tom Craven
QUALITY ASSURANCE
Sr. Brand Manager
Fran Dillard
QA Lead Engineer
Cheryl Roman
Assoc. Brand Manager
Cindy Arnold
QA Engineer
John Bogle
DESIGN SERVICES
QA Engineer
Lance Brandon
Design Services Manager
Sally Mark
ClueFinders® Mystery Mansion Arcade™
Contract & IP
Administrator
Arlette Labat
Operations Manager
Carole Kochan
Operations Specialist
Patricia Aparicio
PUBLIC RELATIONS
Media Manager
Evelyn Dubocq
Assoc. Public Relations
Manager
Debbie Galdin
ADMINISTRATIVE
Contracts Administrator
Frannie La Day
Executive Assistant
Sarah Zentner
SPECIAL THANKS
Stevo Brock
Michael Brown
All the children who
helped us test our
product!
RIVERDEEP – THE
LEARNING COMPANY
Controller
Lisa Thomas
Vice President, Marketing
Mark Hittie
Vice President, R & D
Derek Miyahara
Sr. Vice President, GM
Eric Stone
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