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Carmen Sandiego’s Great Chase Through Time – Windows Readme – English

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Windows
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English
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carmen-sandiegos-great-chase-through-time_win_readme_en_ko6.txt
Carmen Sandiego's Great Chase Through Time(TM) v.3.0.3 ReadMe
Windows CD-ROM
10/3/2001


This online user's manual contains information on system 
requirements, installation, troubleshooting, and technical support 
that supplements the program's printed documentation. It also 
contains information on the product guarantee.

Carmen Sandiego's Great Chase Through Time was formerly sold as 
"Where in Time is Carmen Sandiego?(R)".  Any references to "Where in 
Time is Carmen Sandiego?" are valid for Carmen Sandiego's Great 
Chase Through Time.

To print this document, select Print from the File menu.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
CONTENTS

I.   System Requirements
II.  Installation
III. Troubleshooting
IV.  Tech Support

(Scroll downward to find the various sections listed above.)

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
I. SYSTEM REQUIREMENTS

CPU: 486DX/66 MHz or better
Operating System: Windows 95/98/ME/XP
RAM: 8 MB (16 MB recommended)
Hard Drive Space: 5 MB
Graphics: SVGA video card 640 x 480 display, 256 colors; High Color 
supported on Pentium(R) with DirectX on Windows 95/98
CD-ROM Speed: 2x or faster
Audio: Windows-compatible sound device; DirectX-compatible sound 
cards on Windows 95/98
Modem: Optional for Internet features
Internet Service Provider: Optional for Internet features


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
II. INSTALLATION

A.  WINDOWS(R) 95/98

To Install:
1.  Begin at the Windows 95 or 98 desktop.
2.  Insert the CD-ROM disc 1 into your CD-ROM drive.
3.  The Carmen Sandiego's Great Chase Through Time startup window 
    will appear.
4.  Click Install/Uninstall and follow the on-screen instructions 
    to install the program. 

If the Carmen Sandiego's Great Chase Through Time startup window 
does not appear automatically on screen, you can install the 
program manually.

5.  Click the Start button on the taskbar and choose Run.
6.  Type D:\SETUP.EXE in the line labeled Open, if your CD-ROM uses 
    a letter other than D, substitute that letter for D, and click the 
    OK button.
7.  Click Install/Uninstall and follow the on-screen 
    instructions to install Carmen Sandiego's Great Chase Through
    Time.

We recommend you exit other Windows programs before installation. If 
you have already quit other Windows programs, click Next to continue 
installing.

Please take a few moments to register the Carmen Sandiego's Great Chase
Through Time game. Registering your product qualifies you for 
technical support and notification of future upgrades and special 
discounts.

To Play:
Make sure the Carmen Sandiego's Great Chase Through Time disc is 
inserted into your CD-ROM drive.

After successfully installing the program, click the Play Carmen 
Sandiego's Great Chase Through Time button at the startup window to 
start the program.  The startup window will usually appear each time 
the CD-ROM is inserted into the CD-ROM drive.  

If the Carmen Sandiego's Great Chase Through Time startup window does 
not appear automatically on screen:
1.  Click Start, point to Programs, then to The Learning Company, and
    and then the Carmen Sandiego's Great Chase Through Time folder.
2.  Click the Carmen Sandiego's Great Chase Through Time menu item to 
    begin the game.

Note:  You can skip through most animations, dialogs, and videos by 
pressing the Spacebar.

To Quit or Start a New Case:
1.  Move the cursor to the top of the program screen until it 
    becomes a triangle.  Then click to see the menu bar.
2.  Choose Save and Return to Roster or Save and Quit from the File 
    menu.

You can also quit by pressing Ctrl+Q or Alt+F4 at any time. Note 
that if you quit while in the middle of a case, any information 
you've gathered for that case will be lost and you'll begin a new 
case the next time you sign in.

To Uninstall:
After you have successfully installed the Carmen Sandiego's Great Chase
Through Time game, you may remove it from your hard disk using the 
Uninstall feature in Windows 95 or 98.

1.  Click the Start button, point to Settings, and then click 
    Control Panel.
2.  Double-click the Add/Remove Programs icon.
3.  Click the Install/Uninstall tab and select Carmen Sandiego's 
    Great Chase Through Time from the list of programs.
4.  Click the Add/Remove button and then click the Yes button to 
    remove the program.
5.  Click OK to clear the screen.

You may also remove Carmen Sandiego's Great Chase Through Time
from the startup window.  Click Install/Uninstall and follow
the on-screen instructions.

Note:  After uninstalling, the Carmen Sandiego's Great Chase Through
Time game icon may still appear in the Start menu. Selecting this icon 
will not launch the game, since it has been uninstalled. The icon 
will disappear from the Start menu the next time you restart Windows 
95/98.


B.  WINDOWS 3.1x

To Install:
1.  Begin at the Windows Program Manager.
2.  Insert the CD-ROM disc 1 into your CD-ROM drive.
3.  Click the File menu and select Run.
4.  Type D:\SETUP.EXE in the line labeled Command Line. (If your CD-
    ROM uses a letter other than D, substitute that letter for D.)
5.  Click the OK button and follow the on-screen instructions to 
    install the program.

The install program will create a default directory, C:\CSGCTT, and 
will then copy a number of files from the CD-ROM to this directory. 
If you wish, you may specify another directory during the 
installation process. The install program will create a program item 
called Carmen Sandiego Great Chase within a program group 
named The Learning Company. The setup program may also run a 
QuickTime(TM) installer. Please follow its directions for 
installation.

Note: This product requires QuickTime v2.1.2 for Windows. If you did 
not install QuickTime during the Carmen Sandiego's Great Chase 
Through Time installation or need to reinstall QuickTime, you can 
install it separately. See QUICKTIME INSTALLATION under Windows 3.1x 
in Section III: Troubleshooting for instructions and additional 
information.

To Play:
1.  Insert the Carmen Sandiego's Great Chase Through Time disc 1 
    or disc 2 into your CD-ROM drive.
2.  Double-click the Carmen Sandiego's Great Chase Through Time icon 
    within the Learning Company program group.
3.  Click Play Carmen Sandiego's Great Chase Through Time at the
    startup window to start the program.

You may also run the game by choosing Run from the File menu of the 
Program Manager. In the line labeled Command Line type: 
C:\CSGCTT\TIME16.EXE and click the OK button. If you installed the 
game to another directory or drive, modify the path accordingly.

Note:  You can skip through most animations, dialogs, and videos by 
pressing the Spacebar.

To Quit or Start a New Case:
1.  Move the cursor to the top of the screen until it becomes a 
    triangle. Then click to see the menu bar.
2.  Choose Save and Return to Roster or Save and Quit from the File 
    menu.

You can also quit by pressing Ctrl+Q at any time. Note that if you 
quit while in the middle of a case, any information you've gathered 
for that case will be lost and you'll begin a new case the next time 
you sign in.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
III. TROUBLESHOOTING

If you are experiencing problems running the program, first check 
the general troubleshooting guidelines below. If problems persist, 
check the list that follows for problems and solutions specific to 
your system.


-Check the Program's System Requirements
It is important to make sure that your computer has at least what 
the program requires in its system requirements. System requirements 
are meant to represent the minimum of what you can use. Thus, it is 
a gauge of whether or not the program will work on your system. 
System requirements are listed above in Section I.

If your system does not meet the program's minimum requirements, we 
cannot guarantee that the program will work, and we cannot support 
it. We recommend that you try returning or exchanging the product at 
the place of purchase.

-Clean the CD-ROM
Randomly generated errors can often be caused by the slightest mark, 
smudge, or lint on the CD-ROM disc. Even if you just bought the 
program, if you receive an error it is a good idea to clean the CD-
ROM. CD-ROM discs go through several washes in the production cycle. 
For the most part, they are clean, but it is always possible that 
there is some residue left over.

To clean a CD-ROM disc, please follow these steps:
1.  Place the CD-ROM label side down on a cotton cloth.
2.  Lightly spray the surface of the CD-ROM with a non-ammonia based 
    glass cleaner.
3.  Using a clean cotton cloth or chamois, gently wipe from the 
    center of the CD-ROM outward in a straight motion.

Note:  Do not wipe in a circular motion. Cleaning with a cloth 
creates hairline scratches, scratches that are perpendicular to the 
track don't affect the data on the CD-ROM, but scratches that are 
parallel to the track could cause errors.


A.  WINDOWS 98

ACTIVE DESKTOP
Turning off Active Desktop may help the program perform better. To 
do this, please follow the steps below:

1.  Begin at the Windows 98 desktop.
2.  Right-click on the desktop and select Active Desktop from the 
    context menu.
3.  Select the option for View as a Web Page to remove the check 
    mark.
4.  Return to the program and try running it again.


SOUND ACCELERATION
If you are experiencing sound problems, such as popping sound, 
static, or error messages related to sound, you may want to try 
turning off Sound Acceleration.

1.  Begin at the Windows 98 desktop.
2.  Click the Start button, point to Settings, and then point to 
    Control Panel.
3.  Double-click to open the Multimedia control panel.
4.  Check to make sure your sound card is listed here under  
    Preferred sound device.
5.  Click the Audio tab.
6.  Under Playback, click the Advanced Properties button.
7.  Click the Performance tab.
8.  Click the Hardware Acceleration slide bar and move it to None 
    under Audio playback.
9.  Click OK.
10. Return to the program and try running it again.


B.  WINDOWS 95/98

STARTUP SCREEN DOES NOT APPEAR WHEN THE CD IS INSERTED (AUTORUN)
If the startup screen does not appear when you insert the CD, you 
may have older 16-bit CD-ROM drivers. For optimal performance, we 
suggest you contact the manufacturer of your CD-ROM drive to update 
the drivers.


DISABLING PROGRAMS RUNNING IN THE BACKGROUND
Some problems, especially those that result in General Protection or 
Invalid Page Fault error messages, or hanging of the operating 
system, may be caused by programs running in the background. To 
disable these programs, you need to modify the Startup folder 
configuration and edit the WIN.INI file.


The Startup Folder
The Startup folder allows certain programs to load automatically 
when you start Windows 95/98. These applications usually run in the 
background and may conflict with your program. You can stop these 
applications from loading by doing the following:

1.  Click the Windows 95/98 Start button, point to Settings, and 
    then click Taskbar. A Taskbar Properties dialog box appears.
2.  Click the Start Menu Programs tab.
3.  Click the Advanced button in the Customize Start Menu group.
4.  Double-click the Programs folder.
5.  Click File, point to New, then Folder.
6.  Name the folder Startbk and press Enter.
7.  Open the Startup folder. The contents of the folder will be 
    displayed on the right side of the window.
8.  Click and hold the right mouse button down on an item in the 
    Startup folder, and drag it to the Startbk folder under All Folders 
    on the left side. When the Startbk folder highlights, release the 
    mouse button. When prompted, choose Move Here. Repeat until there 
    are no more items in the Startup folder.
9.  Restart Windows 95/98 for these changes to take effect. Click 
    the Start button, then select Shut Down. In the Shut Down Windows 
    dialog box, choose Restart the Computer. Click the Yes button.

In doing this, you have not removed any programs from your system; 
you can always replace the items by reversing the above process.


The WIN.INI File
The WIN.INI file allows certain programs to load automatically when 
you start Windows 95/98. These applications usually run in the 
background, and could be using memory needed by, or conflicting 
with, the program. You can stop these programs from loading by doing 
the following:
1.  Click the Start button and point to Run.
2.  In the Open box, type WIN.INI and click OK.
3.  The WIN.INI file will come up on screen in Notepad. Look near 
    the beginning of the WIN.INI file for the lines that start with 
    load= and run=. Place a semicolon (;) in front of each of these 
    lines so that they now start with ;load= and ;run=.
4.  Click Exit on the File menu and then click the Yes button to  
    save the changes made to this file.
5.  Restart Windows 95/98 for these changes to take effect. Click 
    the Start button, then select Shut Down. In the Shut Down Windows 
    dialog box, choose Restart the Computer. Click the Yes button.


CHANGING COLOR SETTINGS OR RESOLUTION SETTINGS
For the game to display properly, your Windows video driver must be 
set to display 256 colors.  For Pentium or greater machines with 
DirectX installed, you may also set your display to 16-bit color 
(thousands of colors).

To change your Windows video display driver:
1.  Click the Start button, point to Settings, and select Control 
    Panel.
2.  Double-click the Display icon. Click the Settings tab.
3.  Find and change the options for Color Palette as needed.

Note:  High Color (16 bit) is equivalent to Thousands of Colors. The 
game will not run at True Color (24 bit) or higher settings.

4.  Click the OK button to accept any changes you have made. Windows 
    may ask if you want to restart the system for the changes to take 
    effect. Click Yes.


LARGE FONTS
If your machine is set to display Large Fonts, we recommend you set 
your resolution to 640 x 480 before running the game. To check your 
display settings:

1.  At the desktop, click once with your right mouse button and 
    select Properties.
2.  Select the Settings tab and check under the Font size. If the 
    Font size is set to Large Fonts, check the Display area to see what 
    your screen size and desktop size are set to. We recommend you set 
    the Display area to 640 x 480. You can do this by moving the scroll 
    bars to the left and then clicking the Apply button.


NO SOUND
If you are unable to hear music or sound effects from the game, 
check to see if you have Windows sound drivers installed. For 
additional information, please refer to the manual that came with 
your sound device for instructions on installing Windows sound 
drivers.

There are a few other places to check to ensure that you receive 
sound if you are having sound difficulties.

1.  Make sure the volume is turned up.
    - Click the Start button and point to Programs, Accessories, 
      Multimedia (Entertainment in Windows 98), and then select 
      Volume Control.
    - Make sure that the Volume Control (General, Master, etc.) 
      section, as well as the Wave and Midi settings, are set mid-range.
    - Next, make sure that there are no check marks in any of the 
      Mute boxes of the Volume control panel. If any of the Mute boxes 
      have check marks, click once in the box to remove the check mark.
2.  Make sure that the speakers are plugged in and turned on.
3.  Check to see if you can play Wave and Midi sounds from your 
    system.
    - Click the Start button and point to Programs, Accessories, 
      Multimedia, and then select Media Player.
    - On the File menu, click Open to open the Media folder.
    - Make sure Files of type: is set for All files (*.*) and 
      double-click any file ending in .mid.
    - Click the button that looks like the Play button on a standard 
      tape or CD player.
    - Repeat the above process, this time selecting a file ending in 
      .wav.
    - If you do not hear both types of sound, you may need to check 
      the configuration of your sound card and/or your sound card drivers.


VIDEO SPEEDING UP AND SLOWING DOWN (ALSO KNOWN AS RISING PITCH OF 
THE CHIEF'S VOICE) OR CHOPPY SOUND DURING VIDEO
If you notice the QuickTime movie of The Chief speed up and slow 
down (which causes a rise in The Chief's voice during the movies), 
or choppy sound during the video, make sure the Automatic Rate 
Adjustment for Audio Sampling is disabled. To do this:

1.  Click the Start button, select Settings, then Control Panels.
2.  Double-click the QuickTime 32 icon to open the QuickTime 32 
    control panel.
3.  Click More and then select the Audio tab.
4.  Under Sample Rate, uncheck the Automatic Rate Adjustment box and 
    then click Close.


QUICKTIME INSTALLATION
This product requires QuickTime v2.1.2 for Windows. If you did not 
install QuickTime during the Carmen Sandiego's Great Chase Through 
Time installation, or need to reinstall QuickTime, you can do so 
separately.

Note:  If you uninstall the Carmen Sandiego's Great Chase Through 
Time game and wish to remove QuickTime, you will need to uninstall 
QuickTime separately.

To install QuickTime from the Carmen CD to Windows 95/98:
1.  Click the Start button on the taskbar and choose Run.
2.  In the command line, type: 
    D:\INSTALL\QT\QT32INST.EXE
    (If your CD-ROM drive uses a letter other than D, substitute 
    that letter for D.) 


QUICKTIME MOVIES DON'T APPEAR
If you are experiencing problems running the program, you may need 
to reinstall DirectX. There are instances where DirectX does not 
install properly and you need to manually install from the CD. See 
DIRECTX below for instructions on reinstalling DirectX from the 
Carmen Sandiego's Great Chase Through Time CD.


QUICKTIME DISPLAY PROBLEMS
The digital video relies on QuickTime v2.1.2 to draw the graphics to 
your screen.  If you notice digital video display problems within 
the game, you may need to adjust one or more settings in the 
QuickTime control panel.

To adjust settings in the QuickTime 32 control panel:

1.  At the Windows 95/98 desktop, click the Start button, point to 
    Settings, and select Control Panel.
2.  Double-click the QuickTime 32 control panel.
3.  Click the More button at the bottom of the QuickTime 32 control 
    panel window.
4.  Click the Video tab, and under Optimization set the Draw Method 
    to Video Driver. If the Draw Method is already set to Video Driver, 
    try setting it to Bitmap (BMP).
5.  Click Apply and then click Yes to apply modifications. Click 
    Close.
6.  Return to the program and try running it again.


DIRECTX
We recommend you install DirectX 5.0 (included on the CD) to 
improve the display and sound performance of the program.

If you did not install DirectX during the Carmen Sandiego's Great 
Chase Through Time installation, or need to reinstall DirectX, you 
can install DirectX separately.  

To install DirectX from the CD:
1.  Click the Start button on the taskbar and choose Run.
2.  In the command line, type: 
    D:\INSTALL\DX5\DX5ENG.EXE
    (If your CD-ROM drive uses a letter other than D, substitute 
    that letter for D.) 
3.  Follow the on-screen instructions for installation.
4.  After DirectX has been installed, restart your computer for 
    these changes to take effect.


If you experience problems installing or using DirectX on your 
computer, please consult the hardware manufacturers of your video or 
sound card for the latest drivers compatible with DirectX. DirectX 
is a product of Microsoft. You may also want to check Microsoft's 
Web page for more information.


C.  WINDOWS 95/98 AND WINDOWS 3.1x

DISK SPACE ERROR DURING INSTALLATION
If you encounter this message, you will need to free additional 
space on your hard disk. During installation, QuickTime requires 
additional hard disk space in order to make a temporary swap file. 
Once the installation is complete, these files are removed.


OPTIMIZING PERFORMANCE
For optimal performance, we recommend having at least 10 MB of hard 
disk space available when launching the game. The program requires 
at least 3 MB (and uses up to 10 MB of hard disk space if it is 
free) of hard disk space available when you launch the game. 
Additionally, Windows 95/98 requires approximately 5 to 9 MB of hard 
disk space for Virtual Memory to function properly.


SCREEN SAVERS AND ENERGY SAVER
This program usually will not have problems running on machines with 
screen savers or the Energy Saver enabled. However, should you 
encounter a problem, we recommend that you first disable your screen 
saver or Energy Saver before launching the game. To disable them, 
please refer to the manual that came with your screen saver or 
monitor.


D.  WINDOWS 3.1x (no longer supported)

NOT ENOUGH PHYSICAL MEMORY
This program requires at least 5 MB of available physical memory 
(this does not include Virtual memory). If you need to make more 
physical memory available, disable other active programs, such as 
Smartdrive or other Terminate and Stay Resident (TSR) programs. For 
information on disabling applications, see DISABLING PROGRAMS 
RUNNING IN THE BACKGROUND below.


NOT ENOUGH FREE MEMORY (VIRTUAL MEMORY)
This program requires a total of 10 MB of free memory available to 
Windows. This may be a combination of physical memory and Virtual 
Memory.

To check the amount of free memory currently available to Windows, 
select About Program Manager from the Program Manager Help menu. At 
the bottom of the information box will be a line titled "Memory" 
which will show the amount of free memory available (in KB) to 
Windows.

If the total memory available to Windows is less than 10 MB, try 
increasing the size of the Windows Swap File (Virtual Memory). To 
increase the size of the Windows Swap File:

1.  Begin at the Windows Program Manager. Double-click on the 
    Control Panel icon, located in the Main program group.
2.  Double-click on the 386 Enhanced icon. If you do not see this 
    icon, make sure that Windows is running in Enhanced mode, and 
    not Standard mode.
3.  Click on the Virtual Memory. button.
4.  Click on the Change button. A New Settings dialog box will open.
5.  Change the swap file Type to Temporary.
6.  Increase the size of your swap file in the New Size box. A good 
    number to start with would be half the number displayed in the 
    Recommended (Maximum) Size box.
7.  Click OK. A dialog box will appear asking if you would like to 
    restart Windows. Click Restart Windows.


DISABLING PROGRAMS RUNNING IN THE BACKGROUND
Some problems, especially those that result in General Protection 
Fault error messages or hanging of the operating system, may be 
caused by programs running in the background. To disable these 
programs, you need to modify the Startup group configuration and 
edit the WIN.INI file.

The Startup Group
The Startup group allows certain programs to load automatically when 
you start Windows. These applications usually run in the background 
and might conflict with your program. You can stop these 
applications from loading by doing the following:

1.  Begin at the Windows Program Manager. Locate the Startup group. 
    Double-click the Startup group to open it. The contents of the 
    program group will now be displayed.
2.  If there are any icons in the Startup group, click to highlight 
    any one icon.
3.  On the File menu, click Move.
4.  In the next dialog box, select Accessories in the To Group list, 
    then click OK.
5.  This will move the selected icon to the Accessories program 
    group.
6.  If there are more icons in the Startup group, repeat the above 
    steps as needed to empty the contents of the group.
7.  Restart Windows for these changes to take effect. On the File 
    menu, select Exit Windows, and click OK when prompted to "end your 
    current Windows session."
8.  When you are returned to a DOS prompt, type WIN and press Enter. 
    This will return you to Windows.

In doing this, you have not removed any programs from your system; 
you can always replace the items by reversing the above process.

The WIN.INI File
The WIN.INI file allows certain programs to load automatically when 
you start Windows. These applications usually run in the background, 
and could be using memory needed by, or conflicting with, the 
program. You can stop these programs from loading by doing the 
following:
1.  Begin at the Windows Program Manager. On the File menu, select 
    Run.
2.  In the line labeled Command Line, type WIN.INI and click OK.
3.  The WIN.INI file will come up on screen in Notepad. Look near 
    the beginning of the WIN.INI file for the lines that start with 
    load= and run=. Place a semicolon (;) in front of each of these 
    lines so that they now start with ;load= and ;run=.
4.  On the File menu, click Exit. Then click the Yes button to save 
    the changes made to this file.
5.  Restart Windows for these changes to take effect. On the File 
    menu, click Exit Windows. Then click OK when prompted to "end your 
    current Windows session."
6.  When you are returned to a DOS prompt, type WIN, and press 
    Enter. This will return you to Windows.

Note:  To restore your WIN.INI file to its original state, follow 
the instructions again and remove the semicolon (;) from the 
beginning of the load= and run= lines.


NO SOUND
If you are unable to hear music or sound effects from the game, 
check to see if you have Windows sound drivers installed. For 
additional information, please refer to the manual that came with 
your sound device for instructions on installing Windows sound 
drivers.

There are a few other places to check to ensure that you receive 
sound if you are having sound difficulties.

1.  Make sure volume is turned up. Check the volume control for your 
    sound card. The location, name, and use of the volume control may 
    vary from sound card to sound card. Thus, we cannot offer step-by-
    step instructions for you. Please check the documentation that came 
    with your sound card.
2.  Make sure that the speakers are plugged in and turned on.
3.  Check to see if you can play Wave and Midi sounds from your 
    system.
    - From the Program Manager, double-click the Accessories group. 
      Within this group, locate Media Player and double-click to open it.
    - On the File menu, click Open.
    - Under List Files of Type: select MIDI Sequencer (*.mid;*.rmi). 
      Click once on any file ending in .mid to highlight it and click the 
      OK button.
    - Click the button that looks like the Play button on a standard 
      tape or CD player.
    - Repeat the above process, this time selecting Sound (*.wav) 
      under List Files of Type: and selecting any file ending in .wav.
    - If you do not hear both types of sound, you may need to check 
      the configuration of your sound card and/or your sound card drivers.


VIDEO SPEEDING UP AND SLOWING DOWN (ALSO KNOWN AS RISING PITCH OF 
THE CHIEF'S VOICE) OR CHOPPY SOUND DURING VIDEO
If you notice the QuickTime movie of The Chief speed up and slow 
down (which causes a rise in The Chief's voice during the movies), 
or choppy sound during the video, make sure the Automatic Rate 
Adjustment for Audio Sampling is disabled. To do this:

1.  In Main, open the Control Panels.
2.  Double-click the QuickTime icon to open the QuickTime control 
    panel.
3.  Click More and then select the Audio tab.
4.  Under Sample Rate, uncheck the Automatic Rate Adjustment box, 
    and then click Close.


QUICKTIME INSTALLATION
This product requires QuickTime v2.1.2 for Windows. If you did not 
install QuickTime during the Carmen Sandiego's Great Chase Through 
Time installation, or need to reinstall QuickTime, you can do so 
separately.

Note:  If you uninstall the Carmen Sandiego's Great Chase Through 
Time game and wish to remove QuickTime, you will need to uninstall 
QuickTime separately.

To Install QuickTime from the Carmen CD to Windows 3.1x:
1.  From the Program Manager, click the File menu and select Run.
2.  In the command line, type: 
    D:\INSTALL\QT\QT16INS.EXE
    (If your CD-ROM drive uses a letter other than D, substitute 
    that letter for D.) 


QUICKTIME DISPLAY PROBLEMS

The digital video relies on QuickTime v2.1.2 to draw the graphics to 
your screen.  If you notice digital video display problems within 
the game, you may need to adjust one or more settings in the 
QuickTime control panel.

To adjust settings in the QuickTime control panel:

1.  From the Windows Program Manager, locate and open the Main 
    program group. 
2.  Double-click Control Panels.
3.  Double-click the QuickTime control panel.
4.  Click the More button at the bottom.
5.  Select the Video tab, and under Optimization set the Draw Method 
    to Video Driver. If the Draw Method is already set to Video Driver, 
    try setting it to Bitmap (BMP).
6.  Click Apply and then click Yes to apply modifications. Click 
    Close.
7.  Return to the program and try running it again.


DIRECTX
We recommend that you do NOT install DirectX.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
IV. TECHNICAL SUPPORT

Our online technical support system offers 24-hour service and 
product information. The web site features troubleshooting tools, 
the latest software updates and more! For fast, 24-hour support and 
information, go to http://support.learningco.com.  The contact 
information provided may be subject to change. Please consult our 
customer web site for the latest contact information.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
We hope that you enjoy our product!

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