Contract J.A.C.K. - Just Another Contract Killer
English (North America) version 1.0
Readme File
October 15, 2003
***********************************************************************
About This Document:
Thank you for purchasing Contract J.A.C.K.
This document contains last-minute information about Contract J.A.C.K.
and other information about the program not found in the game manual.
This README file includes information that pertains to general problems
and questions you may have concerning the game or your computer. Should
you experience any problems with the game, please refer to this file
first before contacting technical support for assistance. If you cannot
find an answer to your problem in this document, then please refer to
sections VIII and X below for additional options.
***********************************************************************
TABLE OF CONTENTS
I. INTRODUCTION
II. SYSTEM REQUIREMENTS
III. INSTALLATION INSTRUCTIONS
IV. NOTES ON COMPATIBILITY
V. MULTIPLAYER NOTES
VI. KNOWN ISSUES
VII. PERFORMANCE
VIII. CONTRACT J.A.C.K. SITES
IX. CREDITS AND SPECIAL THANKS
X. CONTACTING SIERRA
I. INTRODUCTION
=========================
They call you Contract J.A.C.K. - Just Another Contract Killer. You have a
reputation for being able to solve problems, particularly in cases of
questionable legality. But now you've got problems of your own.
The legendary chief assassin for the H.A.R.M. organization has given
you a mission-whether you want it or not. An Italian criminal organization
has plans to take H.A.R.M. down and you must stop them. In doing so, you'll
contend with the deadliest enemies you've seen and survive against
ridiculous odds to complete your mission.
II. SYSTEM REQUIREMENTS
=========================
In order to install and play Contract J.A.C.K, your system must meet or exceed
the following minimum system requirements:
733MHz Pentium(R) III or equivalent
US version of Windows(R) 98 / 98SE / ME / 2000 (with latest service pack)/ XP
128 MB RAM (256MB for Windows(R) XP)
32MB Direct3D compatible video card with HARDWARE T&L, 32-bit color
support, and DirectX 8.1 compatible driver
DirectSound(R) compatible 16-bit sound card with DirectX 8.1 compatible
driver
Windows(R) compatible keyboard and Mouse
DirectX(R) 8.1 or higher.
1.8GB free Hard Drive Space for installation + additional hard drive space
for a Windows(R) swap file and saved game files.
100% Windows(R) 98 compatible computer system (including compatible
32-bit drivers for CD-ROM, video card, sound card and input devices)
56k Modem or LAN for multiplayer games*
In order to play the game at the recommended resolution, detail and performance levels, your computer should meet or exceed the following specifications:
1 GHz Pentium(R) III or equivalent
US version of Windows(R) 98 / 98SE / ME / 2000 (with latest service pack)/ XP
256MB RAM
64MB Direct3D compatible video card with HARDWARE T&L, 32-bit color support,and
DirectX 8.1 compatible driver
DirectSound(R) compatible 16-bit sound card with DirectX 8.1 compatible driver that
supports EAX 2.0
Windows(R) compatible keyboard and Mouse
DirectX(R) 8.1 or higher
1.8GB free Hard Drive Space for installation + additional hard drive space
for a Windows(R) swap file and saved game files.
100% Windows(R) compatible computer system (including compatible
32-bit drivers for CD-ROM, video card, sound card and input devices)
Broadband Internet connection or LAN for Multiplayer*
*Please note that in order to host or join a multiplayer game, your computer
should meet or exceed the recommended system requirements.
III. INSTALLATION INSTRUCTIONS
==============================
To begin, insert Disc 1 into your CD-ROM drive. Within a few seconds, the setup application should start. If the setup application does not appear automatically
within a reasonable amount of time, then double click the My Computer icon on your Windows(R) desktop, then on your CD-ROM drive icon, and then on the Setup.exe icon.
Once the installer is running, just follow the on-screen prompts to complete the
installation.
NOTE: During installation you will be prompted to install Microsoft's DirectX. Directx version 8.1 or higher must be installed before playing.
To launch the game once installation has finished, double click the Contract JACK
icon on your desktop, or:
1) Click on the Windows(R) Start button
2) Select Programs
3) Select Sierra
4) Select Contract JACK
5) Click on the Contract JACK icon
Once the launcher appears on the screen, you’ll be presented with the following options:
Play: Click on this to launch the game. The first time you launch, you will be prompted to choose a performance setting that fits your particular system configuration. Read the
descriptions of each setting and choose the one that is the closest match for your
hardware. Please note that choosing a setting higher than your system can support will
likely result in unsatisfactory performance.
Display: This option will allow you to choose from a list of available display resolutions prior to running the game.
Options: This section contains options that can be used to turn various game features on and off. These options should only be used if you encounter problems when running the game and should not be changed if everything is functioning normally.
Uninstall: This allows you to easily remove the game files from your hard drive. Please
note that certain installation files may become shared by other programs, so you may be
prompted for confirmation before some of these files are removed. Also, your saved game
folders will remain in case you want to reinstall at a later date.
Quit: Closes the Launcher application without starting the game.
IV. NOTES ON COMPATIBILITY
=========================
FUNCTIONALITY
Contract J.A.C.K. is designed to function with Windows(R)
98/98SE/ME/2000/XP-compatible graphics and sound cards. Drivers
for these devices are provided by Windows(R) itself or the
respective card manufacturers and may occasionally result in
compatibility problems beyond our control.
Contract J.A.C.K. does not support the Windows(R) 95 operating system since the
application requires proper installation and functionality of DirectX 8.1 or higher.
Microsoft does not provide or support DirectX 8.1 for Windows(R) 95.
If you experience any problems, it is always recommended that you obtain the latest
drivers for your hardware. Driver updates resolve the overwhelming majority of
compatibility issues. Most hardware vendors make their drivers available on their web
site. If you are unsure of a web site URL for a particular hardware vendor, you may
want to try accessing one of the popular Windows(R) software update sites such as:
http://www.windrivers.com
Additionally, a brief list of the chipset and board manufacturer web sites appears
below for your reference.
SUPPORTED VIDEO CARD CHIPSETS WITH LATEST DRIVER VERSION INFO:
NVIDIA
Detonator Drivers (WIN 2000/XP): v45.23
Detonator Drivers (WIN 98/98SE/ME) v45.23
GeForce 256 Series
GeForce 2 Series
GeForce 3 Series
GeForce 4 Series
GeForce FX Series
ATI
Catalyst Drivers (Win XP/2000): v6.14.10.6378
Catalyst Drivers (Win98/ME) v4.14.01.9113
Radeon 7200
Radeon 7500
Radeon 8500
Radeon 9000 (9000 Pro)
Radeon 9500 (9500 Pro)
Radeon 9600 (9600 Pro)
Radeon 9700 (9700 Pro)
Radeon 9800 (9800 Pro)
MATROX
Parhelia Drivers (Win2000/XP): v1.04.01.003
Parhelia 512
WEB LINKS
ATI: http://www.ati.com/support/driver.html
Creative: http://www.americas.creative.com/support/welcome.asp?RD=download
Matrox: http://www.matrox.com/mga/support/drivers/latest/home.cfm
NVIDIA: http://www.nvidia.com
Turtle Beach: http://www.turtlebeach.com/site/kb_ftp/585ftp.asp
NOTE: While Intel's 865G integrated chipset does not contain a hardware T&L unit,
it may be possible to play Contract J.A.C.K. on this hardware at low detail.
Please be aware that this is not officially supported, however.
V. MULTIPLAYER NOTES
=========================
Hosting a game on a system that falls below the recommended system requirements will result in poor performance for both the host and all clients.
Hosts running on a 56k connection should set the player limit no higher than 2 to avoid bandwidth saturation and packet loss.
Please see the serverreadme.txt file in your main Contract J.A.C.K. installation folder for instructions on setting up and running a dedicated server.
In doomsday mode, pieces of the device may be hidden by the body of a player who died while holding them. Pressing the mode object key (default G) while aiming at the center of the body will pick up the piece, even if you cannot see it.
VI. KNOWN ISSUES
=========================
Global:
Make sure that all applications that are running in the background such as
Virus scanners, Desktop Utilities (menus/toolbars), Media Players, and
chat programs are disabled before running Contract J.A.C.K.
Selecting a display resolution that is supported by your video card but
not your monitor will result in a black screen. If this occurs, use
Alt-F4 to quit the application, and then use the display option in the
launcher (ContractJack.exe) to select a resolution supported by
your monitor.
Task-switching with ALT-TAB or the Windows(R) Key back to the desktop while
running the game is not recommended.
WINDOWS(R) 2000/XP:
Windows(R) XP users must have access to the Computer Administrator's account
in order to install and play Contract J.A.C.K..
Windows(R) 2000 users please download the latest service pack before playing.
Striking the Shift key five times may cause the 'Sticky Key' feature to
become enabled in Windows(R) 2000. If this happens, the feature will task
switch to a desktop dialogue box with options related to this feature,
including one to disable it entirely.
WINDOWS(R) 98/ME:
If you cannot launch the game after playing previously without first
rebooting your system, then be sure to get the latest critical and
recommended updates for your operating system via Windows(R) Update.
GRAPHICS:
SYSTEMS WITH VIA CHIPSETS:
Always update the 4 in 1 drivers to avoid possible instability problems
with your graphics card. You can find these here:
http://downloads.viaarena.com/drivers/4in1/VIA_4in1_443v.zip
ATI RADEON SERIES:
Mouse cursor flickers on screen during game after changing in-game
resolution. Make sure that the latest Radeon Catalyst drivers are
installed. Also going back into the menus and then back into the game will
also correct this issue.
Detail textures currently appear washed out and dull on some Radeon cards.
A future update from ATI should correct this. In the meantime, it is
recommended that you turn Detail Textures OFF in the Display options menu
under Performance if this occurs.
ATI RADEON 7200:
Textures on very thin polys (such as power lines) may appear to be broken
into small pieces.
ATI RADEON 8500:
When the hardware cursor option is enabled, the mouse cursor may appear
black and white or appear corrupted. Also, the position of the cursor may
be slightly off after changing performance options. Try disabling the
hardware cursor from the "Options" Launcher to correct this issue.
Some detail brushes such as pictures on walls and blood splats may disappear
when viewed from a distance.
Lockups may occur in some cut scenes and during certain gameplay
situations. ATI has fixed this issue with a special driver version. You
can obtain this driver at http://www.ati.com/support/infobase/4094.html
ATI RADEON 9OOO SERIES:
During cinematics, semi translucent bars may appear at the top and bottom
of the screen. Please make sure that the Texture Quality option under the
ATI Direct 3d settings which can be found under Display Settings is set to
highest.
ATI RADEON PRO SERIES:
Textures at the sides and corners of your screen may disappear when you
approach them. Updating to the latest version of ATi's Catalyst driver
will fix this issue.
Users of these cards may also encounter a crash after bringing up the
multiplayer join menu more than once, and then remaining on this screen
for a while. This appears to be a driver issue.
MATROX PARHELIA 512:
Some very early versions of this card may exhibit missing textures on some
surfaces when weapons are fired or the key chain flashlight is used.
During certain cinematics, shadows on the faces and necks of models will
appear to be very jagged.
Frequent lockups may also occur with all driver revisions for this card
prior to v1.01.00.080. Please be sure to update to the latest driver
prior to playing the game.
NVIDIA GEFORCE CHIPSETS:
Running the game with outdated drivers may result in crashes during
gameplay. It is highly recommended that you first update to the latest
detonator drivers available before playing. Refer to Section V. for more
information on the latest drivers available.
XABRE 400:
Graphical anomalies such as streaks stretching outwards from bullet marks
may occur when using this card. This seems to be a driver problem.
UNSUPPORTED VIDEO CARDS:
Any video card that's not equipped with Hardware T&L (Transform and
Lighting) will suffer either poor performance or complete malfunction.
Even though the Matrox Millennium G550 and S3 Savage Chipsets are known to
have T&L support, these cards only support this feature through their
Software and do not meet the minimum requirement of support through
Hardware. Please review Section V. for the supported Video Card Chipsets
list.
SOUND:
GENERAL:
If the in-game sounds and dialogue (voices) do not play, or there are
problems with the quality of these sounds, then please try each of the
following steps (in order) before playing again. Note that you should only
try one solution at a time, since trying them all can greatly reduce the
overall sound quality of the game.
1. Make sure that you have the latest drivers available for your sound
hardware installed. These can usually be found on the manufacturer's
website.
2. From your main installation folder (the Default is C:\Program
Files\Sierra\Contract JACK), double click on the file named
WMFADist.exe, and then follow the on-screen instructions. This will
manually install the audio codec that is required by the game.
3. From the in-game sound options menu,change the sound quality option
from high to low, or vice-versa.
4. Refer to the sections below for specific troubleshooting information
for your particular sound card.
5. From the launcher application, click on the "options" button and
then click on the box next to "Disable Sound Filters".
6. From the launcher application, click on the "options" button and
then click on the box next to "Disable Hardware Sound".
Please note that since this game uses an MP3 codec for sound, the Nimo
codec pack may cause speech and sound to drop out completely. Please
uninstall the Nimo codec pack before installing Contract J.A.C.K.. If
you have already installed the game, please uninstall both the Nimo codec
pack and the game, and then reinstall the game only.
Also, subtitles will not appear in the game if you do not have a
sound card,or if your soundcard is not detected, or if you have disabled
sound completely in the advanced options menu.
SOUND BLASTER LIVE! SERIES:
If you are using DirectX 9.0, you may experience performance problems when
enemy gunfire is heard. This is a driver issue. To fix the problem, lower
your sound hardware acceleration level in the control panel or in the
sound section of the Dxdiag utility.
You may experience missing sound effects and speech with older drivers
(v.4.xx). It's highly recommended that you update to the latest series of
drivers (v.5.xx) to correct this issue. You can check your current
driver version as follows:
1. Click on the "Run" option from the Windows(R) start menu.
2. Type "Dxdiag" (Without the quotes) in the command line and press
<Enter>. This will initiate the DirectX Diagnostic Tool Menu.
3. Select the "Sound" tab to see information on your sound hardware.
4. In the right-hand column of this window is your sound card driver
information.
SOUND BLASTER PCI 128:
If you’re experiencing speech and audio dropout, please try the following:
Initiate the launcher, click on options, click on the "Disable
Sound Filters" option. Also check on the Creative website and obtain
the latest driver.
SOUND BLASTER AUDIGY:
Weapon fire and AI voices may stop playing during heavy firefights. An
updated driver for the Audigy will fix this issue. Also, EAX sound filtering
effects on some weapon sounds may not reset correctly after climbing out of
water or other areas.
If you are using an Audigy card under Windows(R) 98, dialogue and other effects
may get cut short. To fix the problem, select low quality sound in the
performance section of the options menu.
HERCULES GAME THEATER XP:
The volume of certain sound effects may seem unnecessarily loud. A future
driver from Hercules may correct this issue.
DIAMOND MONSTER SOUND I&II:
Music throughout the game may be muffled when using these cards. Currently
the manufacturer does not supply DirectX 8.1 audio drivers.
NVIDIA NFORCE AUDIO:
All aspects of game audio suffer from high-pitched static and popping
noises. An updated driver (V1.13) should correct this problem and can be
found on NVIDIA's website. (www.nvidia.com)
TURTLE BEACH SANTA CRUZ:
If sounds seem missing or the volume of certain sounds changes erratically
throughout the game, please install the latest driver (v.4161 or newer)
from the manufacturer's web site. This should correct the problem.
AUREAL VORTEX I&II:
The last available drivers for these cards with Vortex chipsets are not
fully Direct 8.1 compatible. Therefore, these cards cannot be supported
in Contract J.A.C.K. Users of these cards may experience muffled
background music, and missing or muffled sound and dialogue.
PHILIPS SEISMIC EDGE:
The audio is some levels may sound muffled. Turning down hardware sound
acceleration in Dxdiag should eliminate this problem.
ANALOG DEVICES SOUNDMAX:
Systems with built-in SoundMax cards may crash near the start of the first level.
to fix the problem, set the windows setting for hardware sound acceleration to minimum.
PERIPHERALS:
LOGITECH MICE:
When the scroll wheel is set to a special function in
Mouseware, activating the scroll wheel during gameplay may have
undesired results. Setting the scroll wheel's function to "Middle
Mouse Button" in Mouseware should resolve the issue.
ADVANCED OPTIONS
If you're encountering problems running the game, you can try
tweaking some advanced settings in the "Options" window on the game
launcher (double-click ContractJack.exe and click the "OPTIONS" button).
Please note that this is for advanced users only, since tweaking
these settings could very well create other problems in the game.
DISABLE SOUND
If this box is checked, there will be no sound effects or subtitles
in the game. Also, dialog and lip-synching will not play correctly.
Music will still play. If you are experiencing problems running
the game and suspect your sound card may be the cause, you might
check this box and see if the problem goes away. If it does then the
problem may be due to a problem with your sound hardware or drivers.
DISABLE MUSIC
If this box is checked, there will be no dynamic DirectMusic in
the game. Please use this option for troubleshooting purposes only.
DISABLE MOVIES
If this box is checked, the intro logo movies will not be
shown. Use this if your system is having trouble playing these
movies.
DISABLE HARDWARE SOUND
If this box is checked, this will disable DirectSound 3D sound support
and could cause performance issues.
DISABLE TRIPLEBUFFERING
If this box is checked, video output will not be triple-buffered. With
certain video cards, this may help performance.
DISABLE JOYSTICKS
Disables input from joysticks and gamepads. Certain joysticks
and gamepads may interfere with normal mouse or keyboard
control in the game. If you suspect this is occurring, checking
this box before running the game may resolve the problem.
DISABLE HARDWARE CURSOR
If the mouse pointer is missing, flickering or otherwise
distorted in the game menus, checking this box may fix the
problem.
DISABLE SOUND FILTERS
If this box is checked, sound filtering effects (reverb) will be
disabled. Only cards with EAX 2.0 support will benefit from this
feature. If you experience problems such as static when firing a
weapon underwater, you may need to play with sound filtering disabled.
ENABLE SCREENSHOTS
When this is selected, you can use the <F8> key ingame to take screenshots.
The screenshot files will be saved to your main installation folder
as "screenshot#.bmp". Please note that antialiasing will not function when
this mode is enabled, and the game's performance will be lessened.
VII. PERFORMANCE
===================================
DETAIL SETTINGS
When launching the game for the first time, be sure to choose the detail
setting that best fits your system configuration. After the initial
launch, You can change this setting at any time through the performance
options menu.
UPGRADING
If you are unsatisfied with the level of detail that your system can
handle, then you may wish to consider upgrading. Contract J.A.C.K's
performance is most affected by your video card, followed closely by the
amount of installed memory in your machine. A high end video card will
usually result in considerable framerate improvements, while installing
more RAM will result in shorter load times and less hitching during
gameplay.
ASSET PRECACHING
If you are using a system with only 128MB of RAM, please note that
enabling asset precaching will result in significantly longer load times.
Unfortunately, leaving this option disabled will result in more hitching
during gameplay. Note that this option defaults to OFF in the low detail
setting.
VIII. Contract J.A.C.K. SITES
===================================
WEBSITE LINKS
For more information on Contract J.A.C.K. and additional options for
technical support, and the latest updates please visit the following web
sites:
The Official Site
http://nolf2.sierra.com
Sierra Entertainment
http://www.sierra.com
Monolith Productions
http://www.lith.com
Community Fan Site
http://www.nolfgirl.com
IX. CREDITS AND SPECIAL THANKS
====================================
Monolith Productions:
The Contract J.A.C.K. Team:
(In Alphabetical Order)
James Ackley, Lead Sound Designer
Scott Albaugh, Senior 2D/3D Artist/Animator
Matt Allen, Senior 2D/3D Artist
Ellen Beeman, Producer
Curt Collins, 2D/3D Artist
Kevin Deadrick, Level Designer
Michael Drummond, Level Designer
Kevin Francis, Senior Engineer
Jim Geldmacher, Engineer
Jon Gramlich, Associate Producer/QA Lead
Chris Hewett, Director of Development
Rodney Houle, Level Designer
Craig Hubbard, Creative Director/Lead Game Designer
Steve Lee, Senior 2D/3D Artist
David Longo, Art Director/Lead 3D Artist
Piotr Mintus, Engineer
John Mulkey, Lead Level Designer
Jeff Orkin, Senior Engineer
John O'Rorke, Senior Engineer
Brian Pamintuan, Sound Designer
Russ Pecoraro, Engineer
Brad Pendleton, Lead Engineer
Dusty Peterson, 2D/3D Artist
Sasha Runnels, Senior 2D/3D Artist
Wes Saulsberry, Art Lead
Kevin Stephens, Director of Engineering
Akika Tanaka, 2D/3D Artist
Cassano Thruston, Sound Designer
Simon Wong, Motion Capture Engineer
Music composed and arranged by Nathan Grigg
Special thanks to the following Monolith personnel:
Andrea Barringer
Dan Brady
Wayne Burns
Dan Fagan
Terry Franguiadakis
Andy Grant
Jason Hall
J.J. Hoesing
Patti Kail
Eric Kohler
Gary Kussman
Spencer Maiers
Dan Miller
Frank Rooke
Samantha Ryan
Jonathan Stein
Jim Totaro
Jim Wallingford
Sandra Watanabe
Kiyotaka Yaguchi
Special thanks to:
Justin Cooney, ATI
Todd Clauson, Intel
Cindy Desmarais, Glitchpop
Keith Galocy, NVidia
Greg James, Nvidia
Jamie Lopez, The Actor’s Group
Matt McClellan, Intel
Steve Mitchell, Steve Mitchell Studios
Derek Reynolds, Intel
Kevin Schumacher, Topo Swope Talent
Topo Swope, Topo Swope Talent
Voice Artists:
John Armstrong (Il Pazzo, Thugs, H.A.R.M. guards, Announcements)
Jock Blaney (John Jack, Dmitrij Volkov)
Ken Boynton (H.A.R.M. guards, Announcements, Dr. Harij)
Collin Byrne (Thugs, Danger Danger Thugs, Czech Soldiers, Radio Chat)
David Gehrman (Louie Franco, Thugs, Danger Danger Thugs, Czech Soldiers, Computer)
Jen Taylor (Cate Archer)
Choreography:
Jenna Hawkins
John Kaufmann
Justin Emeka
SIERRA ENTERTAINMENT/VIVENDI UNIVERSAL PUBLISHING
Executive Producer:
Rich Robinson
Production Assistant:
Angela Mendez
VP Development:
Kelly Zmak
Production Operations Manager:
Julie Pitt
Director, Marketing:
Lee Rossini
Brand Manager:
Adam Fossa
Marketing Associate:
Beth Freeman
Account Supervisor:
Egil Gloersen
Director, Public Relations:
Sarita Churchill
VP QA:
Rod Shean
QA Director:
Stuart Hay
QA Brand Manager:
David Schapiro
QA Project Leads:
William Guerrero, Joseph Peren
QA Associate Lead:
Robert Bare
QA Associate Lead:
Michael Kurilko
QA Testers:
Alex Hammond
Andrew Ebert
Armond James
Chris Miller
Daryl Vaughn
David Dionisio
Don Carroll
Dorian White
Dylan Kozlowski
Jerry Hung
Jonathan Backer
Jonathan Bigalbal
Justin Walker
Kevin Jefferson
Kevin Lo
Kit Chan
Mark Yao
Matthew Byward
Matthew Jensen
Michael Choung
Michael Jackson
Minh Do
Phillip Semenik
Pierre Shorette
Raymond Hsiao
Robert Scott
Sergio Terrazas
Configuration Testing:
Randy Linch
Jaime Rios
Afolabi Akibola
Jason Perry
Andrew Ebert
Robert Gardner
Min Huang
Mark Jihanian
Jack Yao
Compatibility Testing:
Rey Castillo
Bob Eatmon
Peter Elmore
Don. Carroll
Jonathan Backer
Matthew Jensen
James Pasque
Raymond Hsiao
Veronica Valdez
Lab Tech:
Jon Walton
Stephen Yang
Richard Benavides
Jeffery Kuhn
Special Thanks:
Jim Wilson
Michael Pole
Peter Della Penna
Shari Lindholm
James Shaw
Tracy Gibbs
X. CONTACTING SIERRA
====================================
CONTACTING SIERRA
A) Customer Service, Support, and Sales
B) Technical Support
C) End User License Agreement (EULA)
A) CUSTOMER SERVICE, SUPPORT AND SALES
United States
U.S.A. Sales Phone: (800) 757-7707 or (310) 649-8008
Hours: Monday-Friday 8 AM to 4:30 PM PST
International Sales: (310) 649-8008
Hours: Monday-Friday 8 AM to 4:30 PM PST
Fax: (310) 258-0744
Sierra Entertainment, Inc.
6060 Center Drive
6th Floor
Los Angeles, CA 90045
Phone: (800) 757-7707 or (310) 649-8008
Fax: (310) 258-0744
http://www.sierra.com
On-Line Sales
Internet USA: http://www.sierra.com
B) TECHNICAL SUPPORT
North America
Sierra Entertainment offers a 24-hour automated technical support line with
recorded answers to the most frequently asked technical questions. To access
this service, call (310) 649-8033, and follow the recorded instructions to
find your specific topic and resolve the issue. If this fails to solve your
problem, you may still write or fax us with your questions, or contact us
via our Web site - http://support.vugames.com
Sierra Entertainment
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725
Main: (310) 649-8033
Monday-Friday, 8:00 A.M. - 4:45 P.M. PST
Fax: (310) 258-0755
http://support.vugames.com
C) END USER LICENSE AGREEMENT (EULA)
YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT BEFORE
INSTALLING THIS SOFTWARE PROGRAM. BY INSTALLING OR OTHERWISE USING THE
SOFTWARE PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PROMPTLY RETURN THE
UNUSED SOFTWARE PROGRAM TO THE PLACE OF PURCHASE OR CONTACT SIERRA
ENTERTAINMENT, INC. CUSTOMER SERVICE AT (310) 649-8008 FOR A FULL REFUND
OF THE PURCHASE PRICE WITHIN 30 DAYS OF THE ORIGINAL PURCHASE.
This software program (the “Program”), any printed materials, any on-line
or electronic documentation, and any and all copies and derivative works of
such software program (including materials created with a so called level
editor, if included) and materials are the copyrighted works of Monolith
Productions, Inc. (“Monolith”) and Sierra Entertainment, Inc., a division
of Vivendi Universal Games, Inc. All rights reserved, except as expressly
stated herein. All use of the Program is governed by the terms of this End
User License Agreement provided below ("License Agreement"). The Program is
solely for use by end users according to the terms of the License Agreement.
Any use, reproduction or redistribution of the Program not in accordance
with the terms of the License Agreement is expressly prohibited.
END USER LICENSE AGREEMENT
1. Limited Use License. Sierra Entertainment, Inc. (“Sierra ”)
hereby grants, and by installing the Program you thereby accept,
a limited, non-exclusive license and right to install and use one
(1) copy of the Program for your use on either a home, business
or portable computer. In addition, the Program may have a
multi-player capability that allows users to utilize the Program
over the Internet via gamespy.com or another gaming network
designated by Sierra. Use of the Program over gamespy.com is
subject to your acceptance of gamespy.com’s or such other gaming
network’s Terms of Use Agreement. The Program may also contain a
Level Editor (the “Editor”) that allows you to create custom
levels or other materials for your personal use in connection
with the Program (“New Materials”). All use of the Editor or
any New Materials is subject to this License Agreement. The
Program is licensed, not sold. Your license confers no title or
ownership in the Program.
2. Ownership. All title, ownership rights and intellectual property
rights in and to the Program and any and all copies thereof
(including but not limited to any titles, computer code, themes,
objects, characters, character names, stories, dialog,catch
phrases, locations, concepts, artwork, animations, sounds,
musical compositions, audio-visual effects, methods of operation,
moral rights, any related documentation, and “applets”
incorporated into the Program) are owned by Monolith, Sierra or
their licensors. The Program is protected by the copyright laws
of the United States, international copyright treaties and
conventions and other laws. All rights are reserved. The Program
contains certain licensed materials and Monolith and its
licensors may protect their rights in the event of any violation
of this Agreement.
3. Responsibilities of End User.
A. Subject to the Grant of License hereinabove, you may not,
in whole or in part, copy, photocopy, reproduce,
translate, reverse engineer, derive source code, modify,
disassemble, decompile, create derivative works based on
the Program, or remove any proprietary notices or labels
on the Program without the prior consent, in writing, of
Sierra.
B. The Program is licensed to you as a single product. Its
component parts may not be separated for use on more than
one computer.
C. You are entitled to use the Program for your own use, but
you are not entitled to:
(i) sell, grant a security interest in or
transfer reproductions of the Program to
other parties in any way, nor to rent,
lease or license the Program to others
without the prior written consent of Sierra.
(ii) exploit the Program or any of its parts for
any commercial purpose including, but not
limited to, use at a cyber café, computer
gaming center or any other location-based
site. Sierra may offer a separate Site
License Agreement to permit you to make the
Program available for commercial use.
Please contact Sierra for details;
(iii) host or provide matchmaking services for
the Program or emulate or redirect the
communication protocols used by Sierra in
the network feature of the Program, through
protocol emulation, tunneling, modifying or
adding components to the Program, use of a
utility program or any other techniques now
known or hereafter developed, for any
purpose including, but not limited to
network play over the Internet, network play
utilizing commercial or non-commercial
gaming networks or as part of content
aggregation networks without the prior
written consent of Sierra;
(iv) create or maintain, under any circumstance,
more than one simultaneous connection to
gamespy.com. All such connections to
gamespy.com, whether created by the Program
or by other tools and utilities, may only be
made through methods and means expressly
approved by Sierra Entertainment, Inc.
Under no circumstances may you connect, or
create tools that allow you to connect to
gamespy.com’s private binary interface or
interfaces other than those explicitly
provided by Sierra Entertainment, Inc.
for public use.
4. Program Transfer. You may permanently transfer all of your rights
under this License Agreement, provided the recipient agrees to
the terms of this License Agreement and you agree to remove the
Program from your home or portable computer.
5. Termination. This License Agreement is effective until terminated.
You may terminate the License Agreement at any time by destroying
the Program. Sierra may, at its discretion, terminate this
License Agreement in the event that you fail to comply with the
terms and conditions contained herein. In such event, you must
immediately destroy the Program.
6. Export Controls. The Program may not be re-exported, downloaded
or otherwise exported into (or to a national or resident of) any
country to which the U.S. has embargoed goods, or to anyone on
the U.S. Treasury Department’s list of Specially Designated
Nationals or the U.S. Commerce Department’s Table of Denial
Orders. By installing the Program, you are agreeing to the
foregoing and you are representing and warranting that you are
not located in, under the control of, or a national or resident
of any such country or on any such list.
7. Limited Warranty. Sierra and Monolith expressly disclaim any
warranty for the Program, Editor and Manual(s). The Program,
Editor and Manual(s) are provided "as is" without warranty of
any kind, either express or implied, including, without
limitation, the implied warranties of merchantability, fitness
for a particular purpose, or noninfringement. The entire risk
arising out of use or performance of the Program and Manual(s)
remains with the User, however Sierra warrants up to and
including 90 days from the date of your purchase of the Program
that the media containing the Program shall be free from defects
in material and workmanship. In the event that the media proves
to be defective during that time period, and upon presentation
to Sierra of proof of purchase of the defective Program, Sierra
will at its option 1) correct any defect, 2) provide you with
a product of equal or lesser value, or 3) refund your money.
Some states do not allow the exclusion or limitation of implied
warranties or liability for incidental damages, so the above
limitations may not apply to you.
8. Limitation of Liability. NEITHER MONOLITH, SIERRA, VIVENDI
UNIVERSAL GAMES, INC., OR THEIR PARENTS, SUBSIDIARIES
OR AFFILIATES, SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE
OF ANY KIND RESULTING FROM THE USE OF THE PROGRAM OR USE OF
GAMESPY.COM INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL,
WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES OR LOSSES. ANY WARRANTY AGAINST
INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312(3) OF THE
UNIFORM COMMERCIAL CODE AND/OR IN ANY OTHER COMPARABLE STATE
STATUTE IS EXPRESSLY DISCLAIMED. FURTHER, SIERRA ENTERTAINMENT,
INC. SHALL NOT BE LIABLE IN ANY WAY FOR THE LOSS OR DAMAGE TO
PLAYER CHARACTERS, ACCOUNTS, STATISTICS OR USER PROFILE
INFORMATION STORED ON GAMESPY.COM. I UNDERSTAND AND ACKNOWLEDGE
THAT SIERRA ENTERTAINMENT, INC. CANNOT AND WILL NOT BE
RESPONSIBLE FOR ANY INTERRUPTIONS OF SERVICE ON GAMESPY.COM
INCLUDING, BUT NOT LIMITED TO ISP DISRUPTIONS, SOFTWARE OR
HARDWARE FAILURES OR ANY OTHER EVENT WHICH MAY RESULT IN A LOSS
OF DATA OR DISRUPTION OF SERVICE. Some states do not allow the
exclusion or limitation of incidental or consequential damages,
or allow limitations on how long an implied warranty lasts, so
the above limitations may not apply.
9. Equitable Remedies. You hereby agree that Monolith and/or Sierra
would be irreparably damaged if the terms of this License
Agreement were not specifically enforced, and therefore you
agree that Monolith and/or Sierra shall be entitled, without
bond, other security, or proof of damages, to appropriate
equitable remedies with respect to breaches of this License
Agreement, in addition to such other remedies as Monolith and/or
Sierra may otherwise have available to it under applicable laws.
In the event any litigation is brought by either party in
connection with this License Agreement, the prevailing party in
such litigation shall be entitled to recover from the other
party all the costs, attorneys’ fees and other expenses
incurred by such prevailing party in the litigation.
10. Limitations on License. Nothing in this License Agreement shall
preclude you from making or authorizing the making of another
copy or adaptation of the Program provided, however, that (1)
such new copy or adaptation is created as an essential step in
your utilization of the Program in accordance with the terms of
this License Agreement and for NO OTHER PURPOSE; or (2) such
new copy or adaptation is for archival purposes ONLY and all
archival copies are destroyed in the event of your Transfer of
the Program, the Termination of this Agreement or other
circumstances under which your continued use of the Program
ceases to be rightful.
11. Miscellaneous. This License Agreement shall be deemed to have
been made and executed in the State of California and any
dispute arising hereunder shall be resolved in accordance with
the law of California. You agree that any claim asserted in any
legal proceeding by one of the parties against the other shall
be commenced and maintained in any state or federal court
located in the State of California, County of Los Angeles,
having subject matter jurisdiction with respect to the dispute
between the parties. This License Agreement may be amended,
altered or modified only by an instrument in writing, specifying
such amendment, alteration or modification, executed by both
parties. In the event that any provision of this License
Agreement shall be held by a court or other tribunal of
competent jurisdiction to be unenforceable, such provision will
be enforced to the maximum extent permissible and the remaining
portions of this License Agreement shall remain in full force
and effect. This License Agreement constitutes and contains the
entire agreement between the parties with respect to the subject
matter hereof and supersedes any prior oral or written
agreements.
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(c) 2003 Monolith Productions, Inc. All rights reserved.
Contract J.A.C.K. and Cate Archer are trademarks of Monolith Productions, Inc.
Development by Monolith Productions, Inc.
Sierra and the Sierra logo are registered trademarks or trademarks of Sierra
Entertainment , Inc. in the U.S. and/or other countries.
No One Lives Forever, Vivendi Universal Games and the Vivendi Universal Games
logo are trademarks of Vivendi Universal Games, Inc.
This product contains Jupiter Technology licensed from Touchdown Entertainment,
Inc. (c) 2003 Touchdown Entertainment, Inc. All rights reserved.
NVIDIA, the NVIDIA Logo, NVIDIA The Way It's Meant to be Played Logo and other
NVIDIA marks are trademarks of NVIDIA Corporation in the United States and other
countries.
Uses Bink Video. Copyright (c)1997-2003 by RAD Game Tools, Inc.
MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson
multimedia.
Windows is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
The ratings icon is a trademark of the Interactive Digital Software Association.
Any other trademarks are the property of their respective owners.
Earth, Moon, and Sun source photos courtesy of the National Aeronautics and Space
Administration (NASA).
Thanks for playing Contract J.A.C.K.!
Archived by OldGamesDownload.com on 4th April, 2020