===================================================================
Crystal Key II: The Far Realm
Read Me
The Adventure Company
===================================================================
*--------------------------------------------
1. System Requirements:
OS: Windows 98/ME/2000/XP
CPU: 600 MHz Pentium III or equivalent (800MHz Pentium III or Equivalent Recommended)
RAM: 64 Mb
CD-ROM: 16x CD-ROM drive (24x CD_ROM Drive Recommended)
Graphics Card: 32MB DirectX Compatible 3D Video Card
Sound Card: Directsound compatible sound card
---------------------------------------------------
2. How to Contact Technical Support
* -----------------------------------
If you are experiencing technical problems with this software, and you have
carefully followed the instructions in this readme and in the jewelcase booklet, you may find further support by
visiting our Technical Support section of our Web site at:
http://www.adventurecompanygames.com/tac/support/index.html
We have posted common problems and solutions that may help you. We also
suggest that you complete the Technical Support form located at our Web site.
Please provide a detailed description of the problem you are experiencing
(i.e. error message, where in the game the problem occurs, etc.). This will
help our Representatives find a solution much quicker.
All the hardware and software information can also be found by launching the DxDiag application, follow the steps below to do so:
o Click on Start
o Click on Run
o Type dxdiag
o Click on OK
o Click on the Save Information button and save the file to your computer.
You can either have the DxDiag window open when you call Technical Support or cut and paste the information into the Technical Support Form.
Phone Support 416-638-1170*
If you would like to speak with one of our Technical Support Representatives,
our hours of operation are from 9am to 9pm EST, Monday through Friday.
Please have the following ready:
1) Information about your computer's configuration (i.e. RAM, MHz, video
and sound cards). You may use the Technical Support form at our Web site
as a guide. (Please see above on how to determine this information.)
2) A detailed description of the problem (i.e. error message, where in the
game the problem occurs, etc.).
3) Immediate access to your computer so the Representative may walk you
through the steps.
4) Pen and paper to take any notes.
* Please note that Phone Support is located in Toronto, Canada.
===================================================================
DreamCatcher Interactive Inc. © 2004
Download original