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Ubisoft Entertainment
CSI: FATAL CONSPIRACY
October 2010
README.TXT
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1. Installation Instructions
1.1. System Requirements
1.2. Installation
1.3. Uninstallation
2. General Gameplay Instructions
3. Troubleshooting
3.1. Requirements
3.2. Video Drivers
3.3. Other Programs
4. Technical Support, Contact Information, and Useful Websites
4.1. Technical Support & Contact Information
4.2. Useful Web Sites
5. Legal Information
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1. Installation Instructions
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1.1. System Requirements
*Supported OS: Windows® XP (SP3), Windows Vista® (SP2), Windows® 7
*Processor: 2.0 GHz Intel Pentium 4 / AMD Athlon XP 2000+
(Recommended: 3.0 GHz Pentium 4 / Athlon 64 3000+ or higher)
*RAM: 512 MB for XP / 1 GB for Vista and Windows 7
(Recommended: 1 GB for XP / 2 GB for Vista and Windows 7)
*Video Card: 64 MB DirectX-compliant video card with Shader Model 2.0 or higher
(Recommended: 128 MB or higher DirectX-compliant card with Shader Model 3.0)
*Sound Card: Any DirectX 9.0c–compatible sound card
*DirectX Version: DirectX libraries
*DVD-ROM: 4x DVD-ROM or better
*Hard Drive Space: 2.5 GB
*Peripherals Supported: Windows-compliant keyboard and mouse required
*Supported Video Cards at Time of Release:
NVIDIA GeForce 6 / 7 / 8 / 9 / GTX200 and 400 families
ATI Radeon 9600-9800 / X100 / X1000 / HD2000-5000 families
Laptop versions of these cards may work but are NOT supported.
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1.2. Installation
Please close all running programs before installing CSI: Fatal Conspiracy
to avoid problems. Do not install this application in your Windows folder
or in the root of the C: drive.
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1.3. Uninstallation
To uninstall, click on the Start menu and navigate to CSI - Fatal Conspiracy
(by default: All Programs, Ubisoft, CSI - Fatal Conspiracy). Then
select Uninstall CSI - Fatal Conspiracy.
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2. General Gameplay Instructions
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Using only a mouse, you will be able to enjoy CSI: Fatal Conspiracy. The in-game
tutorial will walk you through the game's basic functions.
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3. Troubleshooting
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3.1. Requirements
A sound card is required to run the game. You must have one installed or
you will not be able to launch CSI: Fatal Conspiracy.
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3.2. Video Drivers
To avoid any compatibility problems, please install the latest video drivers
available for your video card. Links are available at the end of this document.
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3.3 Other Programs
For optimal performance, we recommend that no other programs are running on
your system when you run CSI: Fatal Conspiracy.
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4. Technical Support, Contact Information, and Useful Websites
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4.1. Technical Support & Contact Information
Before contacting Ubisoft’s Technical Support department, please first read
through this README file. Also browse through our FAQ listings or search our
support database at our website, http://support.ubi.com. Here you will find
the most recently updated information since the game’s release.
Also, please make sure that your computer meets the minimum system requirements,
as our support representatives will be unable to assist customers whose
computers do not meet these criteria.
Whenever you contact the Technical Support department, please include
the following information or if you are calling, have it available:
• Complete product title (including version number)
• Operating system
• Processor speed and manufacturer
• Amount of RAM
• Video card that you are using and the amount of RAM it has
• Type of sound card you are using
• Maker and speed of your CD-ROM or DVD-ROM drive
Contact Us over the Internet:
This is the best way to contact us. Our website is open 24 hours a day,
7 days a week, and it contains the most up-to-date Technical Support
information available, including patches that can be downloaded free of charge.
We update the Support pages on a daily basis, so please check here first
for solutions to your problems: http://support.ubi.com/.
Contact Us by Webmail:
For fastest response via email, please visit our website at:
http://support.ubi.com. From this site, you will be able to enter the
Ubisoft Solution Center where you can browse through our listings of
Frequently Asked Questions (FAQ), search our database of known problems and
solutions, or send in a request for personal assistance from a Technical
Support representative by using the Ask a Question feature on the FAQ page.
Most webmail contacts are responded to within two business days.
Contact Us by Phone:
You can also contact us via phone by calling 919-460-9778 (for our customers
in Quebec, we provide French language support at 1-866-824-6515).
Please note that this number is for technical assistance only. No hints or
tips are given over the Technical Support line. When calling our
Technical Support line, please make sure you are in front of your computer and
have all of the necessary information listed above on hand. Be advised that
our Technical Support representatives are available to help you Monday–Friday
from 9am–9pm EST (French language support is available from 7am–4pm EST).
While we do not charge for technical support, normal long distance
charges apply. To avoid long distance charges, or to contact a support
representative directly after these hours, please feel free to use one of
the other support avenues listed above.
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4.2. Useful Web Sites:
To download DirectX 9.0c:
http://www.microsoft.com/downloads
Latest ATI drivers:
http://ati.amd.com/support/driver.html
Latest NVIDIA drivers:
http://www.nvidia.com/page/home.html
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5. Legal Information
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CSI: Crime Scene Investigation in USA is a trademark of CBS Broadcasting Inc.
and outside USA is a trademark of Entertainment AB Funding LLC. CBS and the CBS
Eye Design TM CBS Broadcasting Inc. © 2000-2010 CBS Broadcasting Inc. and
Entertainment AB Funding LLC. All Rights Reserved.
Software © 2010 Ubisoft Entertainment. All Rights Reserved. Ubisoft and
the Ubisoft logo are trademarks of Ubisoft Entertainment in the US and/or
other countries. Game engine © Telltale Inc. 2010 All Rights Reserved.
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