FIELD & STREAM(r) TROPHY HUNTING 5
Version 1.0
June 15, 2001
Thank you for purchasing Field & Stream(r) Trophy Hunting 5!
This document contains last-minute information about Trophy Hunting 5 and information about the program not found in the Help Files. This README file includes information that pertains to general problems and questions you may have concerning the game or your computer. Should you experience any problems with Trophy Hunting 5, please refer to this file for additional help on answering questions about the game and solving technical difficulties.
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TABLE OF CONTENTS
I. MINIMUM REQUIREMENTS
II. GENERAL TECHNICAL ISSUES
III. KNOWN PROBLEMS
IV. CONTACTING SIERRA
I. MINIMUM REQUIREMENTS
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Windows 95B, 98, 2000, Win ME, NT4
CD-ROM
Pentium II, 266mHz w/3D card (8MB video memory), 256 colors
64MB RAM
320MB Hard Disk Space
Internet connection for multiplayer play.
II. GENERAL TECHNICAL ISSUES
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If you are experiencing technical problems getting the game to run, the most likely problem is the video card driver. Our testing has shown that obtaining the latest OpenGL or D3D drivers from the video card or video chip manufacturers solves most of the problems. Please read this section and the section on Known Issues for further information.
Operating Systems:
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This product was tested with the most recent operating system upgrades available. We recommend you obtain the latest upgrades to your Windows operating system. Upgrades and Service Packs can be obtained from Microsoft at WWW.Microsoft.com.
Win95
This program was tested with Win95B. To determine if you are running Windows 95B, click Start, click on Settings, click Control Panel, then double-click System. It should say 4.00.950 B.
NT4
This program was tested with Service Pack 4. To determine if you are running Service Pack 4 or later, click Start, point to Programs|Administrative Tools|Windows NT Diagnostics. Click on the Version tab, and it will display the Service Pack number next to the Version number.
Win98
This program Was tested with Win 98 Second Edition. To determine if you are running Windows 98 Second Edition, click Start, point to Settings, click Control Panel, then double-click System. It should say Windows 98 Second Edition.
Win2000
No upgrade is needed for Win2000. This product was also tested with Service Pack 1.
Win ME
No upgrade is needed for Win ME.
Video Cards:
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This program may require the most current version of your video card drivers. If you are experiencing problems getting the program to run, it is likely due to out of date video card driver. To determine the make model and version of your video card driver, please take the following steps. Be sure to check out the section on Known Technical Issues.
Win95
Right click on the My Computer desktop icon, point to Properties, click Device Manager, double-click on Display Adapters, double-click on the display adapter shown, then click the Driver tab, then click Driver File Details. You should now see the Provider and Version number of your video driver.
NT4
Click Start, point to Settings, click Control Panel, double-click Display, click Settings, then click Display Type.... There is a Driver Information group shown.
Win98
Right click on the My Computer desktop icon, click on Properties, click Device Manager, double-click on Display Adapters, double-click on the display adapter shown, then click the Driver tab, then click Driver File Details. You should now see the Provider and Version number of your video driver.
Win2000
Click Start, point to Settings, click Control Panel, double-click Display, click Settings, click Advanced, click Adapter, click Properties, then click Driver. You should now see the Provider and Version number of your video driver.
WinME
Right click on the My Computer desktop icon, point to Properties, click Device Manager, double-click on Display Adapters, double-click on the display adapter shown, then click the Driver tab, click Driver File Details. You should now see the Provider and Version number of your video driver.
Here are some web addresses that may help you obtain the latest version of the video driver for your video card.
3DFX: http://www.3dfx.com/ or http://www.3dfxgamers.com/drivers/latest_drivers.stm
S3: http://www.s3.com/ or http://www.s3.com/customer_caretechnical_supportdrivers.htm
Nvidia: http://www.nvidia.com/home.nsf/index.html or http://www.nvidia.com/Products/Drivers.nsf
ATI: http://www.ati.com/ or http://support.ati.com/drivers/drivers.html
Matrox: http://www.matrox.com/ or http://www.matrox.com/mga/drivers/latest_drivers/home.htm
Direct X 7.0a
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Win95 or Win98
If you are running Win95 or Win98, you should make sure that you have DirectX 7.0a or later installed on your system. To find out if you have DirectX 7.0a or later, click Start, point to Run, then enter dxdiag in the edit field, then click Ok. This will run the DirectX Diagnostic Tool. If you have DirectX 7.0a or later, it will say "DirectX Version: DirectX 7.0" near the bottom of the System tab.
Upgrades of DirectX are available for download from Microsoft at WWW.Microsoft.com
NT4
No upgrade is necessary.
Win2000 or Win ME
Win2000 and Win ME are already compliant with DirectX 7.0 and therefore no upgrade is necessary.
CD Usage:
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You must have the CD in the drive in order to run "Field & Stream(r) Trophy Hunting 5".
Installing New Video Cards:
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If you install a new video card in your machine, you should delete the prefs.cs located in the base\ directory of the Trophy Hunting 5 directory. This is typically found in C:\Sierra\THunt5\Base.
You can also re-profile your system by going to the Options screen and click on the 'Default' button to re-profile and reset the default settings for your machine and video card.
III. KNOWN PROBLEMS
------------------------
Win95
If you are experiencing problems getting into the game, try setting your desktop display to a 16-bit color depth. To do this, right click on the desktop to examine the Display Properties, click Settings, and change the selection for Color Palette to '65536 Colors', or 'High Color (16-bit)', whichever your Display Properties gives you.
Mouse Sensitivity:
When in binocular mode, or when the scope is up, we increase the mouse sensitivity to give you a more accurate shot. There have been rare occasions where the mouse sensitivity is not fully restored upon leaving this magnified state. If your mouse becomes sluggish, or does not seem to respond to movement within the simulation, go to the options screen and increase the mouse sensitivity setting.
Looping or Stuttering Music:
If you encounter music that seams to be stuck in a short loop when going between shell screens, this may be an indication you need to upgrade your audio card driver.
Corrupted or Strange Looking Graphics:
If you experience strange looking text, trees, or out of place graphics on the game images, try reducing the 'Texture Quality' setting in the Advanced Options screen. This likely due to low memory on your video card. Reducing the texture quality will send smaller textures to your video card.
If your taskbar shows through the game, turn off the always on top setting. Right click on the taskbar, select Properties, and uncheck Always on Top check box.
Two users should not log in under the same account. Create your own unique account.
You cannot use the deer finder/radar in multiplayer mode.
If you cannot install the program on an NT or Win2000 machine, be sure you have administrator access.
If the program fails to install in general, you can try the following
Run Scandisk and the defragmenter to clear up any disk space issues.
Empty the windows\temp directory.
Delete the following directory: C:\Program Files\Common Files\InstallShield\Engine.
If you get the error: Install Failure. RPC Server is not available , click OK and try installing again.
The Esc key will take you to the main menu if pressed while loading a mission.
IV. CONTACTING SIERRA
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A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information
A) Customer Service, Support, and Sales
----------------------------------
United States
U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week
International Sales: (425) 746-5771
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010
Sierra Direct
P O Box 629001
El Dorado Hills, CA 95762-9972
Email: [email protected]
http://www.sierra.com
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd.
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax: (0118) 987-5603
Disk/CD replacements in the U.K. are 6.00, or 7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
B t Energy 1 (2e tage)
78 140 VELIZY-Villacoubaly
France
T l phone: 01-30-67-90-50
Lundi au Jeudi de 10h 19h
Vendredi de 10h 18h
Fax: 01-30-67-90-65
Germany
Vivendi Universal Interactive Publishing Deutschland Gmbh.
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10h - 19Uhr
Fax: (0) 6103-99-40-35
Paul-Ehrlich-Stra e la
63225 Langen
Deutschland
On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France: GO FRSIERRA
Internet USA: http://www.sierra.com
Internet United Kingdom: http://www.sierra-online.co.uk
Internet France: http://www.sierra.fr
Internet Germany: http://www.sierra.de
Disk and or Manual Replacement:
Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra On-Line Returns
4247 S. Minnewawa Ave.
Fresno, CA 93725
Vivendi Universal Interactive Publishing International
Sierra On-Line CD/Doco Replacement
4247 S. Minnewawa Ave.
Fresno, CA 93725
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the cd(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd. Payment should be made at the time of your request. Sorry, no credit cards.
* Returns to this address valid in North America only.
B) TECHNICAL SUPPORT
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North America
Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.
Sierra On-Line
Technical Support
P.O. Box 85006
Bellevue, WA 98015-8506
Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m. PST
Fax: (425) 644-7697
http://www.sierra.com
[email protected]
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites.
Vivendi Universal Interactive Publishing UK Ltd.
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax: (0118) 987-5603
http://www.sierra-online.co.uk
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
B t Energy 1 (2e tage)
78 140 VELIZY-Villacoublay
France
T l phone: 01-30-67-90-50
Lundi au Jeudi de 10h 19h
Vendredi de 10h 18h
Fax: 01 30 67 90 65
http://www.sierra.fr
Germany
Vivendi Universal Interactive Publishing Deutschland Gmbh.
Technischer Kundendienst
Paul-Ehrlich-Stra e la
63225 Langen
Deutschland
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35
http://www.sierra.de
Spain
Vivendi Universal Interactive Publishing Espa a
NUESTRA SE ORA DE VALVERDE N 23
28034 Madrid
Spain
Tech Support Tel fono: (91) 735 24 37
Soporte t cnico de lunes a Viernes
de 09:30 a 15:00 y de 16:00 a 18:30
www.havasinteractive.es
Soporte Tecnico: [email protected]
Comercial: [email protected]
Italy
Vivendi Universal Interactive Publishing Italia spa
Contattare il vostro distributore.
C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.
Copyright (2001 Sierra On-Line, Inc.)