Happy Feet – Windows Readme – English

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System Requirements
-------------------
Minimum System Requirements:
 
* Windows 2000/XP
* DirectX 9.0c (included)
* CD or DVD-ROM drive (depending on the version of the game you purchased)
* 256MB System RAM
* 1.4 GHz Intel Pentium 3, 1.2 GHz Athlon XP, 2200+ Sempron or equivalent processor
* DirectX 9.0c Compliant Video Card – e.g. GeForce 3 VRAM – 64 MB / Radeon 8500 VRAM – 64 MB
 
            These cards have the functionality to run the program only in 640x480:
                        ATI Radeon X200/X300/8500/9000/9200SE
                        Intel on-motherboard 845/865/915/945 chipsets
                        NVIDIA GeForce 4 MX card, GeForce 5200/6200
                        
            These cards do not have the functionality required to run the program and are not supported:
                        Intel on-board 810/815 graphics chipset
                        SiS series of video cards
                        S3 series of video cards
                        ATI Radeon 7500/X1300
                        
            For assistance with System Requirement please contact Midway Customer Support prior to purchasing the game at http://support.midway.com or dial (858) 450-8190 9am-6pm Pacific time.

* DirectX 9.0c Compliant Audio Card.
* 3 GB free hard disk space
* Keyboard or game pad



Installation
------------
Q:  How much space does the game require for installation? 
A:  Approximately 3 GB of free hard drive space for installation. 

Q:  I am getting errors when trying to uninstall the game from Windows Add or Remove Programs control panel.
A:  To correct this, you will need to re-run setup.exe from the game disc. This should clear up the error and you can uninstall and reinstall the game. 

Q:  I am getting a error during installation, "Error Code: -5009 : 0x8002802b". 
A:  This usually indicates that you do not have Admin access on the computer you are installing in Windows 2000 or XP. If you have Admin access, please refer to the following article about this Installshield error on the other possible causes and fixes for this issue: http://consumer.installshield.com/kb.asp?id=Q110616  

Q:  I am getting an installshield -5003 error. 
A:  Please try the following:
	1. Search for the InstallShield folder (by default, the full path is C:\Program Files\Common Files\InstallShield).
	2. In the search results, right-click the InstallShield folder, choose Rename, type InstallShieldOld, and press Enter.
	3. Close all open programs.
	4. Try installing the game again.
	5. If the problem persists, search for the InstallShield folder again (refer to Step 1 for instructions).
	6. In the search results, right-click the InstallShield folder and choose Delete. Click Yes or OK to confirm the deletion.
	7. Now search for the InstallShieldOld folder. Once located, right-click it, choose Rename, type InstallShield, and press Enter.
	8. Install the game. 



Performance
-----------
Q:  How can I improve the performance? 
A:  There are several things you can do to increase game performance. 

  - Make sure you have no other programs running in the background.

  - The Game will run faster in lower resolutions, set your resolution lower, try 800x600 or 640x480.

  - Try the "Standard Graphics" shortcut.  This version of the game will turn off some special effects, and runs best on slower graphics boards.


Keyboard mapping
----------------
If you are having trouble mapping keys on a French language keyboard (Particularly the Q A Z W keys) make sure the keyboard is set correctly in Windows.

For Windows XP
	1.      Select START
	2.      Select Control Panel
	3.      Select Regional and Language Options
	4.      Select the Languages Tab
	5.      Select Details
	6.      Select Add
	7.      Select Input Language – French & Keyboard Layout – French and select OK
	8.      Select the French Keyboard
	9.      Apply the settings

For Windows 2000
	1.      Select START
	2.      Select Settings - Control Panel
	3.      Select Regional Options
	4.      Select the Input Locales Tab
	5.      Select Add
	6.      Select Input Locale – French & Keyboard Layout – French and select OK
	7.      Set the French Keyboard as Default.
	8.      Apply the settings



Technical Support
-----------------
Midway will take every care to ensure that customers are treated in a professional manner. If you find that you have a technical problem with one of our titles and you need assistance, please contact us with the following details to hand. 

You can acquire the following information by running DxDiag.exe from the Start->Run prompt.
	PC make and model
	Graphics and Sound Card make and model
	Graphics and Sound Card driver version
	Operating System
	Direct X Version
	System Ram
 


For North America support:
Midway Home Entertainment
Tech/Customer Support
6755 Mira Mesa Boulevard
Suite 123-155
San Diego CA 92121
 
Phone:        Midway US Tech/Customer Support 858-450-8190
Web:          http://support.midway.com (email and FAQs)
 


For European support: 
 
UK
Midway Games Ltd
43 Worship Street
London, EC2A 2DX
United Kingdom
Tel: 0870 720 8000
E-mail:        http://support.midway.com (email and FAQs)
 
Benelux
(Venlo Office) +31 (0)77 - 3232832 (press 5 for Helpdesk)
 
Bulgaria
Stirling: +359 2 951 61 32
 
Czech
Help line +420 724 314 443 and +420 224 326 860
 
France
0825 825 524 (Du lundi au samedi)
de 10h à 20h (sauf jours fériés)
0,149€ TTC/Min
Email: [email protected]
Support Technique Nobilis
BP 80003 - 33611 CESTAS Cedex
 
Germany
Technische Hotline: 09001 – 50 55 16
1,25 €/Min.
Spielinhaltliche Hotline: 09001 – 50 55 17
1,25 €/Min.
[email protected]   (24h hours)
 
Greece
Tel: +30 210 94 80 000 (09:00-17:00)
mail: Centric Multimedia SA
20, Makriyanni Str.
183 43 Moschato
Athens Greece
website: www.centric.gr
e-mail: [email protected]
 
Israel
Isfar Hometech: 09-9711700
 
Hungary
Tel: +36/70-385-1111
 
Italy
Tel: 0332 - 870.579
Assistenza Tecnica Leader S.p.A.
Orari:
Lunedì dalle 10.00 alle 19.00
Martedì-Venerdì dalle 13.00 alle 19.00
N.B. Il servizio non fornisce soluzioni o trucchi sui prodotti.
e-mail: [email protected]
 
Nordic
Tel: 08-6053611
17.00 - 20.00 helgfri måndag till fredag.
e-mail: [email protected]
 
Poland
Centrum Pomocy: (22) 852 27 30
 
Portugal
Tel: 351 256 836 273
17.00 to 19.00
 
Russian
Tel: 8 (095) 748 44 11
 
Spain
VIRGIN PLAY
Tfno: 91 789 35 50
10:00-14:00 – Lunes –Viernes
website: http://www.virginplay.es
e-mail: [email protected]
 
U.A.E
Pluto GT, Dubai – UAE
Tel: +97142844665



Warranty / Replacement
----------------------
Please see http://support.midway.com for details.  Within 90-days of original authorized retail purchase your replacement of defective product can be sent at no charge.  For other replacements a service charge may apply.  

Documentation Replacement: 
For Game Manual availability please contact Midway directly. 



End-User License Agreement
--------------------------
The End-User License Agreement (EULA) is available for review in game during installation and posted at http://support.midway.com (search "Happy Feet EULA").

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