Paintball
...developed by Sunstorm Interactive Inc.
...published by WizardWorks Inc.
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Starting!
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When you insert the Paintball CD-ROM into
the CD drive for the first time, you'll be
prompted to 'Install' Paintball.
Follow the installation procedure as outlined.
After the first installation, you can run
Paintball from the shortcut icon or just
insert the CD-ROM into the CD drive again to
launch Paintball from your hard drive.
To play Paintball, you will be required to
insert the original Paintball installation
CD-ROM into the CD-ROM drive.
Recommendations!
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Paintball delivers a high level of realism
through its powerful graphics engine. To get
the best performance and level of realism, we
highly recommend you purchase a 3D graphics
accelerator. Just consider it another paintball
accessory!
Learning to play!
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We've included information to help you learn
to play in the Paintball help file.
This is available from your Start Menu under
the Paintball program group.
Updates?
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On occasion, we will release an update to Paintball
or other games. You should check our
webpage at www.sunstorm.net or check the
WizardWorks page at outdoors.wizworks.com for
product updates and patches.
We also have an automated update method that is
available if you have an internet connection.
Launch Paintball, then click
on the 'Settings' button. Click the 'Network Settings'
button, then the 'Internet Update' button.
If an update is available, then it will be
downloaded for you. You should then execute this
update from the directory in which you installed
Paintball. Follow the instructions it
to update your game to the current version.
Future Products?
----------------
For the latest information on other products
from Sunstorm Interactive Inc., please visit
our web page at http://www.sunstorm.net
Troubleshooting notes on Paintball
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1. You must have a DirectX compatible Sound and
Video Card for Paintball to operate properly.
The latest version of DirectX is included on the
install CD for your convenience.
2. Paintball is also a LARGE game so we
recommend a computer system with at least 32 MB
of RAM. Of course, the more memory the better!
3. If you are experiencing display problem,
problems with the graphics palette, cursor problems
or other performance issues, we strongly recommend
that you run Paintball in FULL SCREEN mode.
This can be set from the Paintball 'Video Settings'
screen.
4. If Paintball is running very sluggish it
could be because you don't have enough free space
on the hard drive. Try creating additional space
if you have less than 50 megabytes of free space on
your hard drive.
5. LAPTOPS - If you cannot run Paintball on your
laptop computer, you should check to insure that you
are running the game in Windowed mode. This can be set
from the Paintball 'Video Settings' screen.
7. If the game fails to run on your system it could
be because you don't have DirectX compatible drivers.
Run the DirectX diagnostic (Dxdiag.exe in your
"C:\Program Files\DirectX\Setup" directory.) and make
sure you have certified drivers.
8. Technical Support
If you need technical support, please contact The
WizardWorks Group:
Technical Support (U.S. & Canada)
Assistance Via World Wide Web
Get up-to-the-minute technical information at the
WizardWorks web-site, at: http://www.wizworks.com.
Through this site you'll have access to our FAQ
documents, (Frequently Asked Questions) which contain
our latest troubleshooting information. You'll have
access to our FTP (File Transfer Protocol) area where
you can download patches and new enhancements as soon
as they become available, and an E-Mail area where you
can leave us your tech support problems and questions
if you do not find your answers in the FAQ information.
Help Via Telephone/Fax Or Mail In The United States &
Canada For phone assistance, call WizardWorks' Tech
Support at 425-398-3051.
We have an Interactive Voice Response and Faxback
system that is available twenty-four hours a day, seven
days a week. If you should need live support, we are
available Monday through Friday, 7:30 AM until 7:30 PM
(PST). We ask that you do the following when calling:
be at your computer; have your system information ready
for our technicians, including system make and model;
RAM; video and sound card data and drivers; and any
screen error messages you've encountered and where (if
not currently displayed on your screen. It will expedite
your handling significantly. You may also fax in your
Technical Support questions or problems to: 425-806-0480,
or write in your questions to the address below.
Product Return Procedures In The United States & Canada:
In the event our technicians at 425-398-3051 determine
that you will need to forward materials directly to us,
please include a brief letter explaining what is enclosed
and why. Make sure you include the Return Merchandise
Authorization Number (RMA#) supplied you by the technician
and your telephone number in case we need to call you.
Any materials not containing this RMA# will be returned
to you unprocessed. Your mail should be sent to the
following address:
WizardWorks
13110 NE 177th Place
Suite # B101, Box180
Woodinville, WA 98072-9965
Attn: Technical Support
RMA#: (include your RMA# here)
Warranty Policy In The United States & Canada:
If our technicians determine that the product storage
medium is found to be defective within ninety (90) days of
original purchase, (unless otherwise provided by
applicable law), WizardWorks will replace the item free of
charge, to the original purchaser, if the item is
accompanied by the original dated receipt and packaging.
If you do not have the original receipt, or if the
warranty period has expired, WizardWorks will replace the
product storage medium for a nominal fee.