S I E R R A
Hoyle Casino Empire
Version 1.0.0.0
September 2, 2003
README file
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ABOUT THIS DOCUMENT
Thank you for purchasing Hoyle Casino Empire.
This file contains information that you can use to help solve any technical difficulties you may encounter using the program.
IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game.
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TABLE OF CONTENTS
SECTION 1 - HARDWARE REQUIREMENTS
SECTION 2 - INSTALLATION PROCEDURES
SECTION 3 - CORRECTIONS TO THE MANUAL
SECTION 4 - CONTACTING SIERRA
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SECTION 1 - HARDWARE REQUIREMENTS
REQUIRED:
300Mhz or higher Intel-compatible processor
Windows 98, Millennium Edition(Me), 2000, or XP
64 MB RAM
4x CD-ROM
DirectX 8.0 Compatible Video Card Supporting 800x600 Resolution @ 16 bit Color
565MB Hard Disk Space
100MB Free Windows Swap Space
Microsoft Mouse or compatible pointing device
DirectX 8.0 Compatible Audio board with speakers or headphones
DirectX 7.0 or higher
RECOMMENDED FOR BEST PERFORMANCE:
450Mhz or higher Intel-compatible processor
Windows 98, Millennium Edition(Me), 2000, or XP
128 MB RAM
4x CD-ROM
DirectX 8.0 Compatible Video Card Supporting 800x600 Resolution @ 16 bit Color using AGP
565MB Hard Disk Space
100MB Free Windows Swap Space
Microsoft Mouse or compatible pointing device
DirectX 8.0 Compatible Audio board with speakers or headphones
DirectX 8.0a or higher
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SECTION 2 - INSTALLATION PROCEDURES
IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game.
Insert the game CD. You are automatically prompted to install or run the game. If you are required to install DirectX and if the DirectX installation requires you to restart your computer, reinsert your Casino Empire CD after the restart to continue game installation.
The program requires DirectX 7.0. If our installer does not detect this on your system, it will install DirectX 8.0. In that case, your sound and video cards will need to support DirectX 8.0. If you already have a version of DirectX that is later than 8.0, our installation will not overwrite your existing version of DirectX.
NOTE: In some Windows 98 systems, it has been found that simultaneously exiting Casino Empire and ejecting the program CD will occasionally result in a Windows system error. To avoid such issues, please wait until exiting completely from the game before ejecting the program cd.
To uninstall the game, double-click the uninstaller icon found in the Casino Empire group (in the Sierra group of the Start Menu). Alternatively, you can uninstall Casino Empire by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon.
If you are having problems registering this product, please cut and paste this link into your internet browser:
http://reg.sierra.com/prodreg.htmlw?sku=71488
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SECTION 3 - CORRECTIONS TO THE MANUAL
1) The "Limit Graphic Effects" option described on page 13 of the manual has been removed.
2) Support staff no longer have card suits underneath them, as indicated on page 31 of the manual.
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SECTION 4 - CONTACTING SIERRA
A) Customer Service, Support, and Sales
B) Technical Support
C) Sierra Warranty and Legal Information
A) CUSTOMER SERVICE, SUPPORT AND SALES
United States
U.S.A. Sales Phone: (800) 757-7707
Hours: Monday-Friday 8 AM to 5 PM PST
International Sales: 310-649-8000
Hours: Monday-Friday 8 AM to 5 PM PST
Fax: (310)-258-0744
Sierra Entertainment, Inc.
6060 Center Drive
6th Floor
Los Angeles, CA 90045
(800-757-7707)
Fax: (310) 258-0744
http://www.sierra.com
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd.
Main: (0118) 920-9111
Monday-Friday, 9:00 AM - 5:00 PM
Fax: (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00,
or £7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
France
Téléphone : 01 30 67 90 53
Du lundi au jeudi, de 9h00 à 18h00
Le vendredi, de 9h00 à 17h00
Fax: 01 30 67 90 94
Vivendi Universal Interactive Publishing France
Vente par Correspondance
32, Av de l'Europe
Bât Energy 1 (2e étage)
78 941 VELIZY-VILLACOUBLAY CEDEX
France
Germany
Mo-Fr von 10.00 bis 19.00 Uhr
Tel.: +49 (0) 6103-99 40 106*
Fax: +49 (0) 6103-99 40 155*
*innerhalb Deutschlands zum normalen Telefontarif
Vivendi Universal Interactive Publishing Deutschland GmbH
DIREKTKUNDENSERVICE
Paul-Ehrlich-Str. 1
D-63225 Langen
Deutschland
Online-informationen und Webshop:
http://www.sierra.de
On-Line Sales
CompuServe United Kingdom: GO UKSIERRA
CompuServe France: GO FRSIERRA
Internet USA: http://www.sierra.com
Internet United Kingdom: http://www.sierra-online.co.uk
Internet France: http://www.sierra.fr
Internet Germany: http://www.sierra.de
Disk and/or Manual Replacement:
Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra Warranty Returns
4247 South Minnewawa Ave.
Fresno, CA 93725
Vivendi Universal Interactive Publishing International
Sierra CD/Doco Replacement
4247 South Minnewawa Ave.
Fresno, CA 93725
NOTE: To replace your CD(s) please send only the damaged CD and a copy of your dated receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the CD(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or CD. Payment should be made at the time of your request. Sorry, no credit cards.
* Returns to this address valid in North America only.
B) TECHNICAL SUPPORT
North America
Sierra Entertainment offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649-8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write or fax us with your questions, or contact us via our Web site - http://support.vugames.com
Sierra Entertainment
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725
Main: (310) 649-8033
Monday-Friday, 8:00 A.M.- 4:45 P.M. PST
Fax: (310) 258-0755
http://support.vugames.com
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write or fax us with your questions, or contact us via the Internet.
Vivendi Universal Interactive Publishing UK Ltd.
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 A.M. - 5:00 P.M.
Fax: (0118) 987-5603
http://www.sierra-online.co.uk
France
Vivendi Universal Interactive Publishing France
Support Technique
32, Av de l'Europe
Bât Energy 1
78 941 VELIZY VILLACOUBLAY CDEX
France
Téléphone : 0 891 670 800 (0,22 euro/mn)
Serveur vocal 24H/24 et 7J/7
Techniciens du Lundi au Vendredi de 8H00 à 21H00
Samedi, Dimanche et jours fériés de 10H00 à 18H00
Fax : 01 30 67 90 65
Courrier électronique : [email protected]
http://www.sierra.fr
Germany
Vivendi Universal Interactive Publishing Deutschland GmbH
Technischer Support
Paul-Ehrlich-Straße 1
D-63225 Langen
Deutschland
Montag bis Freitag von 10 - 19Uhr
Tech Support Tel: +49 (0) 6103-99-40-940
Fax: +49 (0) 6103-99-40-188
Weitere Hilfen, Patches etc. finden Sie im Internet unter:
http://www.sierra.de
http://www.sierra.de/support
Spain
Vivendi Universal Interactive Publishing España
NUESTRA SEÑORA DE VALVERDE Nº 23
28034 MADRID
Spain
Teléfono de Soporte Técnico: 91 735 34 37
Soporte técnico de lunes a viernes
de 09:30 a 15:00 y de 16:00 a 18:30
www.vup-interactive.es
Soporte Tecnico: [email protected]
Comercial: [email protected]
Italy
Contattare il vostro distributore.
C) SIERRA WARRANTY AND LEGAL INFORMATION
You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra. You may use one copy of the product on a single computer. YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME.
UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY.
IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright ((c)2002 Sierra Entertainment)
(c)1998-2002 Sierra Entertainment, Inc.
Sierra as a trademark of Sierra Entertainment.
©2002 Sierra Entertainment, Inc. All Rights Reserved. Sierra and the "Sierra logo" are trademarks of Sierra Entertainment, Inc. Hoyle®, According to Hoyle ®, the Hoyle® Shellback Design, and Hoyle® Ace of Spades are registered trademarks of The U.S. Playing Card Company in the United States and other countries, used under license by Sierra. Windows is a registered trademark of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Any other company and/or product names are property of their respective owners. ® designates trademarks registered in the U.S.A., which may be registered in certain other countries.
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