S I E R R A
Hoyle Word Games 3
Version 1.0.0.0
June 20, 2001
README file
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ABOUT THIS DOCUMENT
Thank you for purchasing Hoyle Word Games 3.
This file contains information that you can use to help solve any technical difficulties you may encounter using the program.
IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game.
If you are experiencing a problem while playing the Internet games on this CD please do not call the Sierra Technical Support number.
For Internet support, visit http://www.flipside.com/MyAccount/sendproblems.asp
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TABLE OF CONTENTS
SECTION 1 - HARDWARE REQUIREMENTS
SECTION 2 - INSTALLATION PROCEDURES
SECTION 3 - CONTACTING SIERRA
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SECTION 1 - HARDWARE REQUIREMENTS
REQUIRED:
Pentium PC 133 or higher
Windows 95, 98, Millennium Edition(ME), 2000, or XP
16 MB RAM
4x CD-ROM
640x480 @ 16-bit Color
130MB Hard Disk Space
RECOMMENDED FOR BEST PERFORMANCE:
Pentium II PC
Windows 98, Millennium Edition(ME), 2000, XP
32 MB RAM
4x CD-ROM
640x480 @ True Color
130MB Hard Disk Space
Handheld Requirements:
Palm (tm) Desktop Software for the Palm Computing (r) Platform properly installed A Palm (tm) OS handheld (any one of the following): Palm III (tm) series of Connected Organizer/ Palm V (tm) Connected Organizer/ Palm VII (tm) Connected Organizer. The III Series of handhelds/ V handheld/ VX handheld/ VII handheld/ IBM Workpad/ PC Companion/ Symbol SPT 1500/ Symbol 1740/ Handspring Visor &/or Any handheld devise that uses Palm OS 3.1 or higher.
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SECTION 2 - INSTALLATION PROCEDURES
IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game.
Insert the game CD. You are automatically prompted to install or run the game. Alternatively, you can run Hoyle Word Games.EXE directly from the top-level of the game CD.
To uninstall the game, double-click the uninstaller icon found in the Hoyle Word Games 3 group (in the Hoyle group of the Start Menu). Alternatively, you can uninstall Hoyle Word Games 3 by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon.
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SECTION 3 - CONTACTING SIERRA
A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information
A) Customer Service, Support, and Sales
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United States
U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week
International Sales: (425) 746-5771
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010
Sierra Direct
P O Box 629001
El Dorado Hills, CA 95762-9972
Email: [email protected]
http://www.sierra.com
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd.
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax: (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
Bât Energy 1 (2e étage)
78 140 VELIZY-Villacoubaly
France
Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01-30-67-90-65
Germany
Vivendi Universal Interactive Publishing Deutschland Gmbh.
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10h - 19Uhr
Fax: (0) 6103-99-40-35
Paul-Ehrlich-Straße la
63225 Langen
Deutschland
On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France: GO FRSIERRA
Internet USA: http://www.sierra.com
Internet United Kingdom: http://www.sierra-online.co.uk
Internet France: http://www.sierra.fr
Internet Germany: http://www.sierra.de
Disk and or Manual Replacement:
Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra On-Line Returns
4247 S. Minnewawa Ave.
Fresno, CA 93725
Vivendi Universal Interactive Publishing International
Sierra On-Line CD/Doco Replacement
4247 S. Minnewawa Ave.
Fresno, CA 93725
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the cd(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd. Payment should be made at the time of your request. Sorry, no credit cards.
* Returns to this address valid in North America only.
B) TECHNICAL SUPPORT
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North America
Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.
Sierra On-Line
Technical Support
P.O. Box 85006
Bellevue, WA 98015-8506
Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m. PST
Fax: (425) 644-7697
http://www.sierra.com
[email protected]
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites.
Vivendi Universal Interactive Publishing UK Ltd.
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax: (0118) 987-5603
http://www.sierra-online.co.uk
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
Bât Energy 1 (2e étage)
78 140 VELIZY-Villacoublay
France
Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01 30 67 90 65
http://www.sierra.fr
Germany
Vivendi Universal Interactive Publishing Deutschland Gmbh.
Technischer Kundendienst
Paul-Ehrlich-Straße la
63225 Langen
Deutschland
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35
http://www.sierra.de
Spain
Vivendi Universal Interactive Publishing España
NUESTRA SEÑORA DE VALVERDE Nº 23
28034 MADRID
Spain
Tech Support Teléfono: 91 735 24 37
Soporte técnico de lunes a Viernes
de 09:30 a 15:00 y de 16:00 a 18:30
www.havasinteractive.es
Soporte Tecnico: [email protected]
Comercial: [email protected]
Italy
Vivendi Universal Interactive Publishing Italia spa
Contattare il vostro distributore.
C) Sierra Warranty & Legal Information
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Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.
© 2001 Sierra On-Line, Inc. All Rights Reserved. Sierra,the "S" logo, and the All Play, No Work logo are trademarks of Sierra On-Line, Inc. Hoyle® is a registered trademark of The U.S. Playing Card Company in the United States and other countries, used under license by Sierra On-Line, Inc. Any other product and/or company names are the property of their respective owners. ® designates trademarks registered in the U.S.A., which may be registered in certain other countries.
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