Technical Information for Math Workshop (TM)
Windows(R) 3.1/Windows 95 v2.0
April 2, 1997
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Thank you for purchasing Math Workshop.
This file contains helpful information for Math Workshop v2.0.
If you experience difficulties installing or running the program,
please read this file, the User's Manual, and the Troubleshooting
Guide that came with the product before contacting Broderbund's
Technical Support Department.
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CONTENTS
1. Installing & Running Math Workshop
2. Accessing the Parents' Video Guide
3. Upgrading & Keeping Your Roster Information
4. Troubleshooting
5. How to Contact Technical Support
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INSTALLING & RUNNING MATH WORKSHOP
Windows 95
To Install
Begin at the Windows 95 desktop. Insert the CD-ROM into your
CD-ROM drive. The Math Workshop v2.0 Startup window will appear.
Click on the Install button and follow the on-screen instructions
to install the program.
If the Math Workshop v2.0 Startup window does not appear
automatically on screen, you can install the program manually.
Click on the Start button on the taskbar and choose Run.
Type D:\SETUP.EXE in the Open box. (If your CD-ROM drive uses
a letter other than D, substitute that letter for D.) Click
OK and follow the on-screen instructions to install Math
Workshop v2.0.
To Play
After successfully installing the program, click the Run button at
the Startup window to start the program. The Startup window will
appear each time the CD-ROM is inserted into the CD-ROM drive.
If the Math Workshop v2.0 Startup window does not appear
automatically on screen, begin at the Windows 95 desktop. Click
the Start button, select Programs, and then select Broderbund
Software. Select the Math Workshop v2.0 menu item to begin playing.
AutoPlay Dialog Box
The Startup window will appear each time the CD-ROM is inserted
into the CD-ROM drive. If you prefer Math Workshop v2.0 to launch
automatically without seeing this screen, click the "Show this
window next time you insert the CD" check box at the bottom of
the Startup window so that the check mark is removed. The next time
the CD-ROM is inserted into the CD-ROM drive, the program will
automatically launch. (Note: This AutoPlay feature is not available
if the Math Workshop v2.0 Startup window does not automatically appear
the first time the CD is inserted.)
To reactivate the Startup window, insert the Math Workshop v2.0
CD-ROM into your CD-ROM drive. When the program begins, immediately
press Alt+F4 to quit. Double-click the My Computer icon on the
Windows 95 desktop. Click once with the right mouse button on the
Math Workshop v2.0 CD icon and select the AutoPlay dialog box.
Click the "Show this window next time you insert the CD"
check box at the bottom of the Startup window so a check mark
is placed there. Click Run to begin playing.
Remove Math Workshop
If you need to remove Math Workshop v2.0, begin at the Windows 95
desktop. Click the Start button, select Settings, and then select
Control Panel. Double-click the Add/Remove Programs icon. Click on
the Install/Uninstall tab and click once on Math Workshop v2.0 to
select it from the list of programs. Click the Add/Remove... button
and then click OK to remove the program.
Windows 3.1
To Install
Begin at the Windows Program Manager. Insert the CD-ROM into your
CD-ROM drive. Click the File menu and choose Run. Type
D:\SETUP.EXE in the line labeled Command Line. (If your CD-ROM drive
uses a letter other than D, substitute that letter for D.) Click
the OK button and follow the on-screen instructions to install the
program.
To Play
After successfully installing the program, a Broderbund Software
program group will be created in the Windows Program Manager.
It will contain a Math Workshop v2.0 icon. Double-click
this icon to begin playing.
Remove Math Workshop
If you need to remove Math Workshop v2.0, begin at the Windows
Program Manager. Locate the Broderbund Software program group and
double-click to open it. Double-click the Uninstall Math Workshop v2.0
icon and then click Yes to remove the program.
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ACCESSING THE PARENTS' VIDEO GUIDE
When you install Math Workshop v2.0, an icon for the Parents' Video
Guide will also be created. This application runs directly from the
CD-ROM and does not require any hard disk space. This program,
however, does require QuickTime (TM) for Windows in order to run.
QuickTime for Windows will be installed on your computer during the
installation of Math Workshop v2.0.
To start the Parents' Video Guide, for Windows 95 users, you can
find the Parents' Video Guide shortcut by clicking the Start
button, selecting Programs and then Broderbund Software.
For Windows 3.1x users, double-click the Parents' Video Guide icon
located in the Broderbund Software program group in the Windows
Program Manager.
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UPGRADING & KEEPING YOUR ROSTER INFORMATION
If you previously owned Math Workshop and are upgrading to v2.0, you
can retain the information saved in the roster and bring it into
the new program. To do this, you will need to copy the file
MWRoster from the previous program directory into the new program
directory. (If you accepted the default directory settings, the
previous program directory could be C:\Program Files\Math Workshop
or C:\MTHWKSHP.) If you are running the program in Windows 95 and
accepted the default installation directory, the new program
directory will be C:\Program Files\Math Workshop v2.0. If you are
running the program in Windows 3.1 and accepted the default
installation directory, the new program directory will be
C:\MATHWS2. Copy the MWRoster file into the appropriate directory
before starting the application, and you will retain all information
previously saved in the application.
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TROUBLESHOOTING
Math Workshop was thoroughly tested on a variety of computer systems
and most of the technical problems we anticipate users experiencing
stem from outdated device drivers for peripheral hardware such as
printers or video cards. If you are unable to resolve your problem
through the suggestions provided here and in the Troubleshooting Guide,
please make absolutely sure the driver for each item of hardware is
updated by contacting your computer manufacturer or individual
hardware manufacturers. Newly purchased computers are not necessarily
a guarantee that the device drivers are current.
We recommend not running other applications while running Math
Workshop. Running other programs, including screen savers, may affect
the program's performance or the amount of computer memory available
to run Math Workshop. Please disable all other programs before
running Math Workshop.
If you experience slow cursor performance when in the Boiler Room, you
can toggle between the target cursor and the system cursor. To
switch cursors, enter the Boiler Room and click Go. Once the flames
come on screen, press the F2 key on the keyboard. This will switch
you from the target cursor to a smaller system cursor, which will
move around the screen faster. To return to the target cursor,
press the F2 key again.
Windows 95 Troubleshooting
1. If you are having difficulties hearing the music playback
in the Rhythm Shop, you will need to adjust the sound levels in the
volume mixer. To access the volume mixer, click the Start button,
point to Programs, Accessories, Multimedia, then Volume Control.
Adjust the volume levels to correct the sound issue.
2. If you experience choppy sound throughout the program, you will
need to adjust the sound levels in the volume mixer. To access the
volume mixer, click the Start button, point to Programs, Accessories,
Multimedia, then Volume Control. Adjust the volume levels to correct
the sound issue.
3. If you are running the application and see a thin gray line on
screen where your Windows 95 Taskbar should be, you will need to
change the settings on your Windows 95 Taskbar Properties. To do
this, please exit the application first. Next, begin at the
Windows 95 Start button, select Settings and then Taskbar.
Deselect the Always on top option so there is not a checkmark
in the box next to it. Then, click Apply and then OK. You may
now return to the application and not have the gray line appear
on screen.
Windows 3.1 Troubleshooting
This program performs best when running at a resolution of 640x480
with 256 colors. You may run the program at a higher resolution or
at thousands of colors, but we highly recommend running at 640x480.
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HOW TO CONTACT TECHNICAL SUPPORT
If you have worked through these troubleshooting suggestions and
still need assistance, please contact Broderbund Technical Support
using the options listed below. It will be very helpful if you
can tell us your computer make and model, and the brand names of both
the video card and sound card you are using. If possible, have the
computer positioned near your phone and turned on. Also, please be
prepared to give us a detailed description of what happens when you
try to run the program.
You can contact us in any of the following ways:
* Internet - Online support is available through our World Wide Web
site at http://www.broderbund.com
* Phone - Call us at (415) 382-4740 from Monday through Friday
between the hours of 6 a.m. and 5 p.m., Pacific Time.
* CompuServe - Type GO BB at any prompt to access Broderbund's area
in CompuServe, or send your questions to [email protected]
* America Online - Use the Keyword: BRODERBUND to find our Product
Support Boards, or address your questions to BBund Tec1 or BBund Tec2
using AOL's electronic mail.
* Mail - Send your questions to Broderbund Technical Correspondence,
P.O. Box 6125, Novato, CA 94948-6125.
(c) Copyright 1994, 1997 Broderbund Software, Inc. All rights
reserved. Math Workshop is a trademark of Broderbund Software, Inc.
Broderbund is a registered trademark of Broderbund Software, Inc.
Windows is a registered trademark of Microsoft Corporation, Inc.
QuickTime is a trademark of Apple Computer, Inc. All products and
names are trademarks and/or registered trademarks of their respective
companies.