Microsoft Football README File
September, 1996
(c) Copyright Microsoft Corporation, 1996
========================================================
This file contains important information that supplements
online Help. To get news and product updates for Football or
other Microsoft games, check out our World Wide Web site
at http://www.microsoft.com/games/
For the best readability, maximise this window.
========================================================
CONTENTS
========================================================
A. Hardware and System Requirements
> Requirements
> Enhancing Performance
B. Installation and DirectX
> Installation
> Starting Football
> DirectX
> DirectX and Localisation
> Game Controls
> The Goodies Folder
> Conflicts with Intellipoint Software
C. Audio Troubleshooting
D. Video Troubleshooting
> Displaying 256 Colours
> DirectX Display Problems
> Video Cards That Don't Support Football
E. Multiplayer Troubleshooting
> Modem Troubleshooting
F. Product Support
> When You Have a Question
> Product Support Within the United States and Canada
> Internet Services and the Microsoft Network (MSN)
> Microsoft Download Service (MSDL)
> Microsoft FastTips
========================================================
A. Hardware and System Requirements
========================================================
Requirements
========================================================
To play Football, you need:
* A 486/66 MHz computer or higher processor (Pentium 75 or
higher recommended)
* Microsoft Windows 95
* A 2X CD-ROM drive or faster
* 8 MB of memory (RAM) (12+ MB recommended)
* 256-color Super VGA display with 1 MB VRAM; 2 MB recommended
* 20 MB of available hard disk space (60 MB recommended)
* A sound board plus speakers or headphones to hear audio
* A Microsoft Mouse or compatible pointing device; joystick or
game pad recommended
* For modem play: a Hayes-compatible modem; 9600 baud minimum;
14,400 or higher recommended
* For network play: a Windows-compatible network card
Note: Football requires Microsoft Windows 95. To purchase a
Windows upgrade, see your local retailer.
Enhancing Performance
========================================================
You can enhance the performance of single, tournament, and
Multiplayer games by doing any or all of the following:
* Close any open applications.
* Be sure that you are not logged on to a network unless you are
playing a Multiplayer game.
* Change the game resolution to 640x480.
* Turn off or reduce the options in the Display and Sound dialog
boxes.
See Q&A in online Help for more information about improving
performance.
========================================================
B. Installation and DirectX
========================================================
Installation
========================================================
A Minimal installation places some of the Microsoft Football
components on your hard disk. Choose this option if you want
to save disk space. A Optimal installation places all the
Football components on your hard disk.
To manually run setup, double-click on the Setup icon in your
CD-ROM drive to start installation.
Starting Football
========================================================
After installation Football will start up immediately. If you
choose to play the game later, you can start Football in two ways:
* Autorun enables the game to start as soon as you place the
Football CD-ROM in the disc drive. Autorun may not work properly
on some CD-ROM drivers. To work around this, click My Computer
on your desktop, and double-click the icon for your C or D
drive (your CD-ROM drive).
* Or click the Start button on the Windows taskbar, point to
Programs, and then point to Microsoft Games and click
Football.
As the game starts up you will see a video. You can hit any key
to bypass the video and go directly to the game.
DirectX
========================================================
Setup installs Football and DirectX drivers to your hard drive.
Football requires these drivers to run. If you install different
video drivers after installing Football, you may have problems
running Football.
If you don't already have DirectX installed, the hard drive space
required will be slightly more than the 60 MB Optimal (20 MB Minimum)
listed in setup.
If you have the beta release of DirectX 3, Football will not run. To
fix this, delete or rename the DirectX files in the ..\windows\system
folder and reinstall Football.
If you are using a 2x CD-ROM drive, you should do a Optimal
installation for better performance. This installation copies
more files on to your hard drive, improving the speed of the game.
DirectX and Localisation
========================================================
DirectX is not translated into languages other than English, so
all DirectX installation and error messages are in US English.
Game Controls
========================================================
Football is easiest to play with game pads such as the Microsoft
Sidewinder game pad or the Gravis Multiport Gamepad, but some
PCs are not automatically compatible with these devices yet.
You can setup game pads and joysticks through the Control Panel.
For example, to set up the Microsoft Sidewinder game pad:
1. On the Windows 95 taskbar click Start, Settings, Control Panel.
2. Double-click Gaming Devices.
3. Select the Microsoft Sidewinder game pad from the list of devices.
4. Select Settings and/or Test as needed.
Football can also be played with the keyboard and/or mouse. However,
when selecting your input device(s) from the User Controls screen,
you may want to choose the Customise button to specify keys and
buttons other than the defaults, which are listed in the
booklet that comes with your Football CD-ROM.
You can change game controls while you are setting up a single,
tournament, or Multiplayer game. However, you cannot change the
game controls during a game.
The Goodies Folder
========================================================
The "Goodies" folder on the Microsoft Football CD contains three
items: Internet Explorer 3.0, the Microsoft Games Demo, and the
Microsoft System Information Application. To get to these items,
point to the Start button, then to Programs, then to Windows
Explorer. Then navigate to the "Goodies" folder on your Football CD.
Internet Explorer 3.0
If you haven't installed Internet Explorer 3.0, you can install it
from the "IE 3.0 for Windows 95" folder. This folder contains the
following localised versions: English, Brazilian-Portuguese, French,
German, Italian, and Spanish. To install Internet Explorer,
double-click the appropriate icon in the folder.
Other localised versions of Internet Explorer 3.0 are available
at http://www.microsoft.com/ie/ on the Internet's World Wide Web.
Microsoft Games Demo
The Goodies folder contains the Gamedemo folder, which contains the
Microsoft Games Demo. The Games Demo includes promotions and,
in some cases, playable demos for other Microsoft games. To run the
Games Demo, just double-click on the gamesmpl.exe icon in the
Gamedemo folder.
Microsoft System Information Application
The Goodies folder also contains the Microsoft System Information
Application. This application is available to help you provide
information about your system configuration that could assist
Microsoft Product Support personnel in troubleshooting.
Conflicts with Intellipoint Software
========================================================
If you've installed Intellipoint Mouse software, it may interfere with
the functionality of Football. Specifically, if the ClickLock option on
the Productivity tab is on, and you play Football, two clicks are
required to do what one click ordinarily does.
========================================================
C. Audio Troubleshooting
========================================================
If Football does not play sound properly, first verify that:
* You've correctly installed your Windows 95 sound drivers.
* Your speakers are on and turned up.
* The Windows 95 volume control is enabled and turned up.
If Football still doesn't play sound properly, verify that Windows
95 can play .wav files:
1. Click the Start button, point to Settings, and then click
Control Panel.
2. Double-click the Sounds icon.
3. Under Events, click an event that has a loudspeaker icon
next to it.
4. In the Name text box, be sure that the three-letter file
extension is ".wav".
5. Under Preview, click the play button. You should hear a sound.
If you don't hear any sound, or if Windows 95 is not able to
play a .wav file, check to see that a sound driver is enabled:
1. Click the Start button, point to Settings, and then click
Control Panel.
2. Double-click the System icon.
3. Click the Device Manager tab.
4. Click the plus sign next to Sound, Video And Game Controllers.
5. If there is no sound, video and game controllers entry, or
you have no sound card listed under this entry, contact the
manufacturer of the computer or sound card and request help
for reinstalling the sound card drivers.
If you are able to play a .wav file in Windows 95, be sure that sounds
are enabled and recognised in Football:
1. Start Football.
2. On the Start Up screen, click Options, and then click Sound.
3. Make sure that all the red sliders are at least halfway over,
and Mute is turned off, and then click OK.
4. To check whether Football will play a sound file, click any
button on the Start Up screen.
========================================================
D. Video Troubleshooting
========================================================
Displaying 256 Colours
========================================================
Your computer must display at least 256 colours to run Football.
If you don't have the necessary 256-color driver, or if you
aren't sure that your video card supports 256 colours, contact
your video card manufacturer.
DirectX Display Problems
========================================================
Football uses DirectX 2.0 technology. In some cases, the DirectX video
driver may not interact correctly with your video driver. If you
experience display problems, contact your video card manufacturer
for the latest DirectX 2.0 drivers. If you continue to experience
problems with DirectX 2.0 installed, try the following procedures:
1. Restart your computer in safe mode by pressing F8 when you
see the message "Starting Windows 95."
2. Click the Start button, point to Settings, and then click
Control Panel.
3. Double-click the Display icon.
4. Click the Settings tab.
5. Click Change Display Type to display the Change Display Type
dialog box.
6. Under Adapter Type, click Change.
7. In the Select Device dialog box, select the DirectX-compatible
video driver suggested by your video card manufacturer. If you
do not have a DirectX-compatible video driver, contact your video
card manufacturer for an updated video driver.
8. Restart your computer to apply the change you have made, and then
start Football.
9. Reinstall your video drivers. Note that Football will not run
without DirectX drivers.
If you consistently cannot get a game started, DirectX may be having
problems with your video drivers. Contact your video card manufacturer
for updated DirectX drivers. See "Video Cards That Don't Support Football"
to see which video cards have problems with Football.
The Nexgen 586 system doesn't support DirectX, and therefore does not run
Football. More information may be available on the AMD World Wide Web site at
http://www.amd.com/html/products/pcd/nx586/support/pscpuid.html.
Video Cards That Don't Support Football
========================================================
If you are using any of the following cards or processors, you
may experience problems when playing Football. If you experience
problems, please contact your hardware
manufacturer for the latest DirectX 2.0 video drivers:
* Matrox Millenium video card: download Matrox's latest DirectX driver
and latest video driver (version 3.14) from http://www.matrox.com/
* Boca SXVGA5-CLGD5424
* Trident 9440
* Diamond Stealth 64 Video 3400XL S3 Vision 868
* SDIS Weitek 9100
* Any video card using the Hornet Tender Pro video chip
* Some video cards using the Nvidia chip
* Matrox Impression causes display problems
* The ATI Mach 64 PCI video card ships with the ATI Graphics
Xpression driver that will not run DirectDraw. Update this driver
to the ATI Mach 64 PCI (macxw4) DirectDraw driver version 4.02
from ATI Tech Enhanced.
* The Edge 3D PCI Video card and device driver that comes
with the Nvidia NV1 chipset will not run DirectX. Update this driver
to the Diamond Edge 3D PCI VGA Compatible Device Driver version 4.0
from Diamond Multimedia Systems to run DirectX. The Diamond Multimedia
Systems World Wide site is: http://www.diamondmm.com/
* The Orchid Technology Kelvin Video 64 PCI card with the Alliance Pro
Motion 6410 chipset causes display problems. The DirectDraw driver
has trouble changing resolutions when running Windows with a resolution
of 1152x864x256 or higher. Change your Windows resolution to 1024x768
before running Football, and check the manufacturer for an updated
DirectDraw driver.
* The Ark 2000 PV PCI Windows Accelerator has trouble with the cursor if
the default Windows mode is not 256-color. The mouse display driver
does not handle bit-depth changes properly, so the game switches the
screen to 256-color mode. Change your default Windows mode to the
256-color mode.
========================================================
E. Multiplayer Troubleshooting
========================================================
Network and modem games work best when you choose the
Optimal installation option during Football setup.
During a modem and network Multiplayer game, it may take the
host's machine (machine that sets up the game) a few minutes to
set up the game and download the information to the guest's
machine (machine that joins the game). If you have problems with
modem games, reconfigure your modem as a standard 28,800 baud or
14,400 baud modem instead of any modem-specific configuration you
may be using.
For the guest joining a modem or network game, when the Multiplayer
screen appears, the Team Editor button is enabled. The guest can make
changes with the players and teams, but these changes will not be
reflected in the current game, only in the next Multiplayer game they
host, or the next single or tournament game they play.
Modem Troubleshooting
========================================================
If you're having trouble playing a Multiplayer game over a modem,
there are a number of possible fixes:
Turn off flow control and error correction:
1. On the Start menu, point to Settings, and then click Control Panel.
2. Double-click Modems.
3. Make
sure your modem is highlighted, then click Properties, and
then click the Connection tab.
4. Click Advanced.
5. Make sure the User Error Control and Use Flow Control
checkboxes are deselected.
Make sure the FIFO buffers are on:
1. On the Start menu, point to Settings, and then click Control
Panel.
2. Double-click Modems.
3. In the Modem Properties dialog box, click Properties, and
then the Connection tab.
4. Click Port Settings.
5. Make sure that the FIFO buffers checkbox is selected (default)
If you are hosting a game, try waiting for the message box that says
the connection is established before you click Play Game.
If you're setting up a Multiplayer modem game, and you click the Call
button, the Windows Dial dialog box appears. Try the following:
* Under the "Connect Using: TAPI Line:" try using different modem
drivers.
* If you were hosting and not successfully connecting, call the same
modem that was trying to connect to you. (Try this several times.)
Sometimes modems will not connect one way, but will connect the other
way.
If you're still having trouble with Multiplayer games over a
modem, try the following:
* Log out of Multiplayer, for both host and guest, and log in
again.
* Quit Football and restart.
* Restart your computer and restart Football.
If there is more current information on modem problems, it will be
available on the Microsoft Football website:
http://www.microsoft.com/sports/soccer/default.htm
NOTE: Changes made to modem settings in the Modem applet will affect
all modem sessions, and changes made to modem settings via the Windows
Dial dialog box affect only the current session.
========================================================
F. Product Support
========================================================
Standard support
Microsoft's engineers offer technical support to their customers.
The Microsoft Support Policies and Programs are subject to Microsoft's then-
current prices, terms, and conditions in place in each country at the time the
services are used, and is subject to change without notice.
You can contact your local office as follows:
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Argentina
Microsoft de Argentina S.A.
Customer Service:
(54) (1) 814-5105
(54) (1) 814-4807
(54) (1) 814-4808
(54) (1) 811-7199
Fax: (54) (1) 814-0372
Technical Support: (54) (1) 815-1521
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Australia
Microsoft Pty. Ltd.
Fax: (61) (02)805-0519
Sales Information Centre: (61) (02) 870-2100
Installation Support: (61) wazzu (02) 870-2132
Bulletin Board Service: (61) (02) 878-5200
Technical Support: (61) (02) 870-2131
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Austria
Microsoft Ges.m.b.H.
Phone: 0222-68 76 07
Fax: 0222-68 16 2710
Information: 0660-6520
Prices, updates, etc.: 0660-6520
CompuServe: GO MSEURO (Microsoft Central Europe)
Standard Support: Installation and Handling: 0660-6506
General information about the Microsoft Support Network in Central Europe:
FAX: 0049/2622/167006
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Belgium
Microsoft NV
Phone: 02-7303911
Customer Service: 02-7303922
CompuServe: 02-2150530 (GO MSBEN)
Bulletin Board: 02-7268545 (14400/1200/2400/9600 bd, 8N1, ANSI)
Technical Support:
02-5133274 (Dutch speaking)
02-5023432 (English speaking)
02-5132268 (French speaking)
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Bolivia
See Argentina
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Brazil
Microsoft Informatica Ltda.
Phone: (55) (11) 530-4455
Fax: (55) (11) 240-2205
Technical Support Phone: (55) (11) 871-0090
Technical Support Fax: (55) (11) 241-1157
Technical Support Bulletin Board Service: (55) (11) 872-4106
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Caribbean
Microsoft Caribbean, Inc.
Phone: (809) 273-3600
Fax: (809) 273-3636
Technical Support: (214) 714-9100
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Chile
Microsoft Chile S.A.
Phone:
56 2 218 5771
56 2 218 5711
56 2 218 6966
Fax: 56 2 233 5917
Customer Service: 56 2 218 5399
Personal Operating System and Applications Phone: 56 2 232 4467
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Colombia
Microsoft Colombia
Phone: (571) 618 2245
Fax:(571) 618 2269
Technical Support: (571) 618 2255
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Czech Republic
Microsoft
Panská 6/ I
11000 Praha 1
Phone (+42) (2) 2683-20 or -27
Fax: (+42) (2) 266020
Technical Support:
Phone: (+42) (2) 245 10554
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Denmark
Microsoft Denmark AS
Phone: (45) (44) 89 01 11
Microsoft Sales Support: (45) (44) 89 01 90
Microsoft FaxSvar: (45) (44) 89 01 44
Microsoft BBS: (45) (44) 66 90 46
(Document 303030 in FaxSvar contains detailed instructions)
Technical Support: (45) (44) 89 01 11
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Dubai
Microsoft Middle East
Phone: (971) 4 513 888
Fax: (971) 4 527 444
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Ecuador
Corporation Microsoft del Ecuador S.A.
Phone: (593) 2 460-447, (593) 2 460-451
Customer Service: (593) 2 460-453, (593) 2 460-458
Technical Support: (593) (2) 463-094
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England
See United Kingdom
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Finland
Microsoft OY
Phone: (0358) (90) 525 502 500
Microsoft FaxSvar: (46) (0)8 752 29 00 (Information in Swedish and English)
Microsoft BBS: (46) (0) 8 750 47 42 (Information in Swedish and English)
For Technical Support, please contact your local dealer
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France
Microsoft France
Phone: (33) (1) 69-86-46-46
Fax: (33) (1) 64-46-06-60
Telex: MSPARIS 604322
Technical Support Phone: (33) (1) 69-86-10-20
Technical Support Fax: (33) (1) 69-28-00-28
Fax Information Service: (33) 36-70-13-13
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French Polynesia
See France
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Germany
Microsoft GmbH
Phone: 089-3176-0
Fax: 089-3176-1000
Telex: (17) 89 83 28 MS GMBH D
Information: 089-3176 1199
Prices, updates, etc.: 089-3176 1199
CompuServe: GO MSEURO (Microsoft Central Europe)
Bulletin board, device drivers, tech notes: Btx: *microsoft# or *610808000#
Standard Support: Installation and Handling: 089/3176-1810
General information about the Microsoft Support Network in Central Europe:
FAX: 02622/167006
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Greece
Microsoft Hellas, S.A.
Phone: (30) (1) 6893-631 through (30) 1 6893-635
Fax: (30) (1) 6893 636
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Hong Kong
Microsoft Hong Kong Limited
PSS Faxback Service: 2535-9293
Microsoft Club Upgrade Centre: 2880-5085
Microsoft Club Member Hotline: 2516-5113
Technical Support: (852) 804-4222
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Hungary
Microsoft Hungary
Phone: (+36) (1) 268-1668
Fax: (+36) (1) 268-1558
Technical Support:
Phone: (36) (1) 2MSINFO (267-4636)
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Ireland
See Republic of Ireland
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India
Microsoft India
Phone: (01) (91) 646 0694, 646 0767, 646 0813
Fax: (01) (91) 646-0813
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Israel
Microsoft Israel Ltd.
Phone: 972-3-613-0833
Fax: 972-3-613-0834
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Italy
Microsoft SpA
Phone: (39) (2) 7039-21
Fax: (39) (2) 7039-2020
Customer Service (Prices, new product info, product literature): (39) (2) 7039-8359
Bulletin Board: (39) (2) 7030-0102
Technical Support: (39) (2) 7039-8351
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Japan
Microsoft Company Ltd.
Phone: (81) (3) 5454-2490
Fax: (81) (3) 5454-7972
Channel Marketing (Pre-sales Product Support) Information Center
Phone: (81) (3) 5454-2300
Fax: (81) (3) 5454-7951
Customer Service Phone (Version upgrade/Registration)
Phone: (81) (3) 5454-2305
Fax: (81) (3) 5454-7952
Multimedia Products: (81) (3) 5454-2337
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Korea
Microsoft CH
Phone: (82) (2) 531-4500
Fax: (82) (2) 531-1724
Technical Support: (82) (2) 531-4800
Technical Support Fax: (82) (2) 563-5194
Technical Support Bulletin Board Service: (82) (2) 538-3256
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Liechtenstein
See Switzerland (German speaking)
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Luxembourg
Microsoft NV
Phone: (32) 2-7303911
Customer Service: (32) 2-7303922
CompuServe: (32) 2-2150530 (GO MSBEN)
Bulletin Board: (32) 2-7350045 (1200/2400/9600 bd, 8N1, ANSI)
Technical Support:
(32) 2-5133274 (Dutch speaking)
(32) 2-5023432 (English speaking)
(32) 2-5132268 (French speaking)
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México
Microsoft México, S.A. de C.V.
Technical Support: (52) (5) 325-0912 Applications and Operating Systems
Bulletin Board Service: (52) (5) 590-5988
(1200/2400 baud, 8 bits, No parity, 1 stop bit, ANSI terminal emulation)
User MSMEXICO, NO Password
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Netherlands
Microsoft BV
Phone: 02503-89189
Customer Service: 02503-77700
CompuServe: 020-6880085 (GO MSBEN)
Bulletin Board: 02503-34221 (1200/2400/9600 bd, 8N1, ANSI)
Technical Support:
02503-77877 (Dutch speaking)
02503-77853 (English speaking)
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New Zealand
Microsoft New Zealand Ltd
Phone: 64 (9) 358-3724
Fax: 64 (9) 358-3726
Technical Support:
Phone: 64 (9) 357-5575
Fax: 64 (9) 358-0092
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Northern Ireland
See United Kingdom
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Norway
Microsoft Norway AS
Phone: (47) (22) 02 25 50
Microsoft Sales Support: (47) (22) 02 25 80
Microsoft BBS: (47) 22 18 22 09
(Document 404040 in FaxSvar contains detailed instructions)
Microsoft FaxSvar: (47) (22) 02 25 70
Technical Support: (47) (22) 02 25 50
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Papua New Guinea
See Australia
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Paraguay
See Argentina
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Poland
Microsoft Sp.z o.o.
ul. Grzybowska 80/82
00-844 Warszawa
Phone: (+48) (2) 6615433
Fax: (+48) (2) 6615434
Technical Support:
Phone: (+48) (2) 6216793 or (+48) (71) 441357
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Portugal
MSFT, Lda.
Phone: (351) 1 4412205
Fax: (351) 1 4412101
Republic of China
Microsoft Taiwan Corp.
Phone: (886) (2) 504-3122
Fax: (886) (2) 504-3121
Technical Support: (886) (2) 508-9501
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Republic of Ireland
Telephone Support (01) 706 5353
Pre-Sales Information: (01) 450 2113
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Russia
Microsoft A/O
Leningradsky Prospekt80
125178 Moscow
Phone: (+7) (502) 224 50 46
Fax: (+7) (502) 224 50 45
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Scotland
See United Kingdom
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Singapore
Microsoft Singapore Pte Ltd
Phone: (65) 227-6833
Fax : (65) 227-6811
Microsoft Download Service BBS : (65) 227-6798
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Slovenia
See Germany
Technical Support
Phone: (+386) (61) 1232354
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Slovak Republic
Microsoft
Panská 6/ I
11000 Praha 1
Phone (+42) (2) 2683-20 or -27
Fax: (+42) (2) 266020
Technical Support:
Phone: (+42) (7) 312083
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South Africa
Microsoft South Africa
Phone: (27) 11 445 0000
Fax: (27) 11 445 0045 or (27) 11 445 0046
Technical Support:
(Toll Free): 0 802 11 11 04
(Toll): (2) 11 445 0100
Customer Service Centre: (27) 11 445 0145
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Spain
Microsoft Iberica SRL
Phone: (34) (1) 804-0000
Fax: (34) (1) 803-8310
Technical Support: (34) (1) 803-9960
Customer Service: (34) (1) 804-0096
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Sweden
Microsoft AB
Phone: (46) (08) 752 09 29
Sales Support: (46) (8) 752 56 30
Microsoft FaxSvar: (46) (0)8 752 29 00
Microsoft BBS: (46) (8) 750 47 42
(Document 202020 in FaxSvar contains detailed instructions)
Information on Technical Support: (46) (8) 752 09 29
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Switzerland
Microsoft AG
Phone: 01-839 61 11
Fax: 01-831 08 69
Prices, updates, etc.: 01/839 61 11
CompuServe: GO MSEURO(Microsoft Central Europe)
Documentation:
Phone: 155 59 00
Fax: 064-224294, Microsoft Info-Service, Postfach, 8099 Zürich
Standard Support: Installation and Handling: 01/342-1964
Technical support (French speaking): 022-738 96 88
General information about the Microsoft Support Network in Central Europe:
FAX: 0049/2622/167006
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Turkey
Microsoft Turkey
Phone: (90) 212 2585998
Fax: (90) 212 2585954
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United Kingdom
Microsoft Limited Product Support Services
Bulletin Board Service
Microsoft KeyData: (0118) 927 0065 (up to 28.8Kbaud (V.32 & V.42b), n, 8, 1)
Faxback Information Service
Microsoft KeyFax: (011801734) 927 0080
Telephone Support
Consumer: (011801734) 927 1000
Microsoft Connection, Pre-Sales Information: (0345) 00 2000
Microsoft Ltd fax: (011801734) 927 0002
Microsoft Ltd phone: (011801734) 927 0001
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Uruguay
Soporte Técnico: (598) (2) 77-4934
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Venezuela
Corporation MS 90 de Venezuela S.A.
Other information:
58.2.910008
58.2.914739
58.2.913342
Fax: 58.2.923835
Technical Support:
58.2.910046
58.2.910510
Wales
See United Kingdom
========================================================
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When You Have a Question
========================================================
If you have a question about Football, first consult online Help. If
you cannot find the answer, contact Microsoft Product Support.
Internet Services and the Microsoft Network (MSN)
========================================================
Access the Microsoft Frequently Asked Questions, Software Library,
Knowledge Base, customer-to-customer newsgroups, and other technical
information on our Internet sites.
To access the World Wide Web and MSN, go to
http://www.microsoft.com/support/
For FTP access, go to ftp://ftp.microsoft.com/