NASCAR Racing 2 Readme File
11/24/96
Thank you for purchasing NASCAR 2. In order for you to
receive the best possible performance, Sierra has included
additional technical tips and game information that was not
available when the documentation was printed. The following
supplemental information should be considered part of the
game documentation.
SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE
INFORMATION HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS.
SIERRA DOES NOT ASSUME ANY LIABILITY, EITHER INCIDENTAL OR
CONSEQUENTIAL, FOR THE USE OF THE INFORMATION HEREIN,
INCLUDING ANY AND ALL DAMAGE TO OR LOST USE OF COMPUTER
HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES,
OR LOST DATA BY THE CUSTUOMER OR ANY THIRD PARTY.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY
SIERRA, ITS EMPLOYEES, DISTRIBUTORS, DEALER OR AGENTS
SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE ANY
NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY
EXCEED THE PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT.
--------------------------------------------------------------------
TABLE OF CONTENTS
I. MINIMUM REQUIREMENTS
II. INSTALLATION
III. GAMEPLAY ISSUES
Mouse Driver Required
CD-ROM Required in Drive to Host Multiplayer
Free Memory Requirements
UniVBE
Using the Rendition Version of the Game
Additional Rendition Information
Problems with the Matrox Millenium Video Card
Configuring Network Play
Loading Your Picture in to Driver Info
Max Number of Car Files
Towing Rules
Turning Off Spotter Speech
Viewing a Replay
Field Size (Number of Opponents)
Field Sizes by Track
Quick Qualifying
Changing Driver Name
Fuel Limit
Printing With a Network Printer from Within Windows 95
Green Flag at North Wilkesboro
Special Offer for Bobby Labonte Racing Video
IV. HARDWARE MANUFACTURERS
V. END USER LICENSE AGREEMENT
VI. ADDITIONAL SUPPORT
-----------------------------------------------------------------------
I. MINIMUM REQUIREMENTS
Required: Preferred:
486DX66 Pentium-90+
DOS 5.0+/Windows 95 16 MB RAM
16 MB RAM 4X CD-ROM Drive
2X CD-ROM Drive Joystick or Steering Wheel/Pedals
Mouse
NOTES: You MUST have a mouse driver installed for NASCAR 2 to run.
The game does not require a Sound Card to run, but does require one
for certain advertised features such as Spotter Speech.
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II. INSTALLATION
Windows 95:
1) Insert the CD-ROM into the CD-ROM drive.
2) Choose INSTALL from the pop-up menu.
NOTE: If you do not have autoplay enabled on your system, you can run setup
by clicking START, then RUN, then type X:\SETUP and hit your <Enter> key.
(Please enter the letter of your CD-ROM drive where you see the letter X.)
DOS:
1) Insert the CD-ROM into the CD-ROM drive.
2) Go to your CD-ROM prompt in DOS by typing the letter of your CD-ROM
drive followed by a colon (:), then hit the <Enter> key.
3) Type INSTALL and hit the <Enter> key.
4) Follow through the prompts to install NASCAR 2
Example: If your CD-ROM drive is your D: drive you would go to DOS and type
the following...
D: <Enter>
INSTALL <Enter>
-----------------------------------------------------------------------
III. GAMEPLAY ISSUES
MOUSE DRIVER REQUIRED
You must have a mouse driver installed to run NASCAR Racing 2. If you are
running in a DOS Box from within Windows 95, the driver will be automatically
loaded. If you "Restart the Computer in MS-DOS Mode" before playing the
game, you may have to load one manually. Usually, you can simply type the
word "mouse" at a C:\> prompt; however, specific systems vary. If you are
unable to load your mouse, please contact your computer manufacturer.
CD-ROM REQUIRED TO BE IN THE DRIVE TO HOST MULTIPLAYER
The CD-ROM disc must be in the CD-ROM drive to host a multiplayer race.
If it is not, an error message will appear when you Connect to answer.
FREE MEMORY REQUIREMENTS
The game requires that you have 10 MB free RAM when you start the program.
If you get a memory error message, please free more RAM. This can be done
by restarting the computer in MS-DOS mode (if you had been running from a
DOS Box in Windows 95), booting your system with a clean boot disk that
does not start memory resident software (TSRs), and not using memory
managers such as EMM386.
PROBLEMS WITH UniVBE
Not all video cards are compatible with UniVBE. If the machine locks
up or acts strangely after running uvconfig, reboot the machine and delete
the univbe.drv and uvconfig.dat files in the NASCAR2 directory on your
hard drive.
USING THE RENDITION VERSION OF THE GAME
To start the Rendition version of the game from DOS, type
N2REND <enter> from your NASCAR Racing 2 directory.
To start the Rendition version of the game from Windows 95, click on the
NASCAR Racing 2 for Rendition Verite icon in your Sierra folder.
You may be able to use a version that is optimized to use the DMA
capabilities of your computer. Please see below for detail of which
computers will be able to use this version. To start the Rendition
version with DMA support in DOS, type RENDDMA <enter> from your
NASCAR Racing 2 directory. From Windows 95, select the Run command on
your start menu and type C:\SIERRA\NASCAR2\RENDDMA.BAT and click OK.
Can you use the dma optimization?
It runs at normal efficiency by default, using the N2REND.BAT file or the
icon in the Sierra Folder in Windows 95. Some Pentium systems,
(generally only the most recent), have updated chipsets that use the
newest version of DMA. NASCAR Racing 2 for Rendition, when optimized to
run on Pentium machines with updated DMA, can see a fairly significant
increase in performance over the normal version of the product. We felt
that there was a significant number of new Pentium machines to justify
the addition of a switch to access this feature.
NASCAR Racing 2 for Rendition has been proven to run on Pentium and Cyrix
machines without a problem using the N2REND.BAT file, or the icon in the
Sierra Folder in Windows 95. It will not execute on AMD's and 486's.
When NASCAR Racing 2 for Rendition is launched using enhanced dma
(RENDDMA.BAT), newer Pentium machines with updated DMA will pass the
compatibility test and the game should function normally. Normal
Pentiums and Cyrix's will fail the initial compatibility test, causing
the program to halt.
Machines running DMA enhanced version may experience a higher level of
performance than when they run the default version. If you launch using
DMA and experience any type or crash or lockup, your system is most likely
not compatible with the DMA enhanced version of NASCAR Racing 2 for
Rendtion, and you should go back to running the normal version (N2REND.BAT).
ADDITIONAL RENDITION INFORMATION
If you only have 16MB of memory, we will automatically load in 4bit
textures at the tracks. This will cause some objects to look different
from the normal version. If you have 24MB or more, then we will load in
the normal 8bit textures at the tracks.
If you are running the Rendition version of NASCAR Racing 2 on a non-Intel
Pentium machine, then you may notice some jerkiness with the joystick.
PROBLEMS WITH THE MATROX MILLENIUM VIDEO CARD
If you have a Matrox Millenium video card with a BIOS version previous to
2.0, you may experience pausing while playing the game. Contact Matrox to
receive the latest version of the BIOS.
CONFIGURING NETWORK PLAY
Most small networks consist of a single subnetwork; if you want to run
NASCAR Racing 2 on such a network, you won't need to do any special
configuration for the game to work. However, larger networks are often
partitioned into subnetworks. If you would like to play NASCAR Racing 2
on such a network, you should create a network configuration file that
tells the game which partition on your network to find the game server.
The network configuration file is a simple text file named "subnet.cfg"
which contains a one-line entry for each subnet on your network. You can
determine these text entries by going into NASCAR Racing 2 and selecting
"Multiplayer - network - dial - connect." Copy the label listed as "Your
Subnet Address: xxxxxxxx". This is an eight digit hexadecimal number which
may include the numbers 0-9 as well as the letters a-f. Then, with a text
editor, create the file "subnet.cfg" and add a line of text matching this
eight digit string.
Add a line to the "subnet.cfg" file for each player you would like to be able
to race with. If there are duplicate entries, only add one copy of each.
NASCAR Racing 2 will support up to 10 different subnets. If you are running
on a network with more than ten subnetworks, please create a separate copy
of file "subnet.cfg" for each group of people you would like to be able to
race with.
LOADING YOUR PICTURE INTO DRIVER INFO
In the driver info screen there is a button labeled "PCX". This button
will allow you to load a picture of yourself, or whatever you want, into the
driver info screen. To do so, follow the instructions below.
There is a file in the CARS directory called "blank.pcx". This file
has a particular palette and region of the screen for the picture. You will
have to use a commercial paint program with palette remapping capabilities,
(Deluxe Paint or Adobe Photoshop will work) to get the picture you want in
the game.
Load the picture you wish to use into the paint program. Then, load in
"blank.pcx" file. Remap your picture to the palette of "blank.pcx".
(Consult the paint program documentation for instructions on
how to remap pictures.)
You must make sure that your picture is only as large as "blank.pcx"
(241 wide by 402 high). If the picture is larger, the game screen will
turn black when you load the .pcx into Driver Info.
It would be preferable to cut out the picture you want to use and place
it on the blue background in "blank.pcx" to give the image a consistent look
in the game.
Then, save the file using the name of the car file you want to match the
picture with (e.g. t_player.pcx for using the photo with t_player.car).
Place that new file in the CARS directory.
Start NASCAR Racing 2 and go to the entry list screen under Driver Info.
Select the driver you wish to change/add the photo to and click on Info.
Once at the driver info screen, press the "PCX" button at the bottom of
the screen. If you have done the above steps correctly, the picture
should appear in the correct area of the screen.
If the picture comes in, but with all the colors messed up, it wasn't
remapped correctly. If the screen goes black when you press "PCX", then
the picture size was too large.
MAX NUMBER OF CAR FILES
You can only have a maximum of 128 cars in the CARS directory. Anything
more than 128 won't be visible in the All Drivers list.
TOWING RULES
Once you call for a tow, it will take a little time for the towing to
actually start. The spotter will let you know the tow truck is coming. This
was done to simulate the time it might take to actually recover a car from
an incident. If you move the car at all, then the tow truck is waved off.
You'll have to hit Alt-i again if you want a tow.
TURNING OFF SPOTTER SPEECH
If you turn off the spotter speech, make sure you turn on the spotter
text. It will give you much needed info about yellow flag and pace lap
procdures. These settings may be made in the Options menu.
Also, starting the game with a -st (nascar2 -st) will load the game
without the spotter speech and force to text display. This will also
cause the program to use less memory, which will be used for the replay.
VIEWING A REPLAY
In order to view the replay you must load the same entry list and be at the
same track at which the replay was recorded.
FIELD SIZE (NUMBER OF OPPONENTS)
At some tracks the size of the field is a lot smaller at real races. This
is due to the pit areas at the tracks in the game being larger than they
are in real life. This limits the number of cars we can have.
The number of cars per track is determined by the distance needed between
your car and the car in front of you. We determined the amount of space
needed for you to get out of your pit stall without hitting the car in front
of you or having to reverse to get out.
With the introduction of the wheelspin feature, it is possible to
increase the field sizes and use the wheelspin to exit the pits. This is
not the default because it takes a while for people to feel comfortable
using this feature.
Below is a list showing the real field size at the various tracks, the
default NASCAR Racing 2 field size and the appropriate field size if using
the wheelspin feature.
If you wish to change the size of the field at a track, use a text
editor and edit the track.txt file located in that track directory. Change
both numbers in the CARS line to the number you wish.
Example: To change Atlanta from 36 drivers to 39, edit Atlanta.txt.
change CARS 36 36
to CARS 39 39
You must change the number of pit stalls allowed at the track. This is
done by changing the 8th number on the PIT line in the track.txt file. This
number MUST BE THE SAME NUMBER AS THE CARS NUMBER. If it is not, bad evil
things will happen.
Example: Also change the number of pit stalls by changing the 36 to a 39.
PIT 90077 43657519 5454190 44170392 3885105 315803 20550039 36 44224390 ...
||
39
If the track has two pit lanes, make sure that the 8th number on the
PIT line and the 8th number on the PIT2 line add up to the number on the CARS
line. So, at Bristol with 36 cars, the 8th number on the PIT line would be
18, and the 8th number on the PIT2 line would be 18. In the case of an odd
number of cars, the "extra" car should be included on the front pits, so the
8th number on PIT will be higher than on PIT2.
NOTE: You are limited to a max of 39 drivers (including yourself) in a race.
FIELD SIZES BY TRACK
The first number is the real life field size. The second number is the
default NASCAR Racing 2 size. The third number is the max field size you can
use in the game if you are comfortable using the wheelspin feature to exit
your pit stall.
Atlanta
42 35 39
Bristol
36 31 36
Charlotte
42 31 39
Darlington
42 39 39
Dover
42 28 39
Loudon
41 33 39
Martinsville
36 25 36
Michigan
42 39 39
N.Wilkesboro
36 36 36
Phoenix
44 30 39
Pocono
42 39 39
Richmond
38 25 38
Rockingham
40 39 39
Sears Point
43 21 39
Talladega
42 36 39
Watkins Glen
40 27 39
QUICK QUALIFYING
There is a Quick Qualify checkbox on the qualifying screen. Checking
this will instantly fill in the qualify times for all the computer opponents.
When it reaches your position in the list, Qualify will appear on the menu
at the bottom. Click that to begin your qualifying run. Once you come back
from qualifying, the remaining qualify times will be automatically filled in.
CHANGING DRIVER NAME
When you select "New Driver" on the entry list screen you create a new
.CAR file. Click "Info" to get to the info screen for the new driver.
Select the "Name" field in the lower left and enter a name. This will
allow you to change the large driver name displayed at the top of the screen.
FUEL LIMIT
Unless you select "Testing" as the Weekend Type on the Quick Race screen,
you will be unable to change the amount of fuel in the car. It will always
be at 22 gallons. In real NASCAR racing, the fuel is part of the total car
weight calculation and is a mandated 22 gallons.
If you select "Testing", you will be able to change the fuel level so
you can test the car setup under different fuel loads.
PRINTING WITH A NETWORK PRINTER FROM WINDOWS 95
In order to be able to use the "Print" feature in the Standings screen
with a network printer, your PC must be connected to a printer via a
network, and the printer must be properly installed. If you run NASCAR 2
from within Windows 95 in a DOS box, and you wish to print from within the
game, you must be sure to have checked the "Yes" box under "Do you print
from MS-DOS-based programs?" in the Add Printer Wizard when you set up your
printer.
GREEN FLAG AT NORTH WILKESBORO
The green flag at North Wilkesboro comes out a little early, usually while
on the backstraight. This was the only way we could solve another nasty
problem. Basically, when the green flag comes out in the normal place, the
AI cars would get all bunched up in turn one, slowing down drastically. This
can cause huge problems. We felt this was a better trade-off.
SPECIAL OFFER FOR THE BOBBY LABONTE RACING VIDEO ONLY $19.95
Produced on location at the Labonte Racing Shops, "NASCAR Racing 2 with
Bobby Labonte", is one full hour of insider tips on game chassis set-up.
Moving between the set-up screen of the game and the underside of a real
race car, Bobby elaborates on everything from chassis theory and front end
geometry to passing and track position strategies. This color video is
visually appealing and technically sound..."a must for all NASCAR Racing 2
competitors who want to turn faster laps." Here is your chance to learn
from one of NASCAR's brightest new stars, top qualifiers and winner at
tracks such as Charlotte, Michigan, Hickory, Indianapolis Raceway Park,
and Atlanta.
Only $19.95 plus $5.75 for shipping and handling.
Make check for $25.70 per tape payable to:
Bobby Labonte Racing Video
P.O. Box 390
Trinity, NC 27370
Don't forget to include your return address.
For Credit card orders please call:
1-800-408-7223
Visa, Discover, or Mastercard
Please have your card number available when you call.
Allow four weeks for delivery.
-----------------------------------------------------------------------
IV. HARDWARE MANUFACTURERS
We have included a list on how to contact specific hardware manufacturers.
Please have as much information about your computer ready before calling any
of these numbers.
-------------------------
SOUND CARD MANUFACTURERS:
-------------------------
Advanced Gravis
United States:
(206) 881-6945 T/S
(604) 431-7553 BBS
Aztech
United States:
(800) 886-8879 T/S
(510) 623-8933 BBS
United Kingdom:
0191 5202598 TEL
Cardinal
United States:
(717) 293-3124 T/S
(717) 293-3074 BBS
United Kingdom:
01522 542519 TEL
Creative Labs
United States:
(408) 428-6622 T/S
(408) 428-6660 BBS
United Kingdom:
01734 344322 TEL
01734 320300 FAX
Diamond
United States:
(408) 325-7100 T/S
(408) 325-7175 BBS
Logitech
United States:
(510) 795-8100 T/S
(510) 795-0408 BBS
Microsoft
United States:
(206) 637-7096 T/S
(206) 936-4082 BBS
(206) 936-6735 BBS
United Kingdom:
01734 271000 TEL
01734 270002 FAX
Orchid
United Kingdom:
01256 4798898 TEL
01256 64222 FAX
Reveal
United States:
(800) 473-8325 T/S
(818) 713-8188 BBS
United Kingdom:
0181 8457400 TEL
0181 8457411 FAX
Roland US
United States:
(213) 685-5141 T/S
Turtle Beach
United States:
(717) 767-0200 T/S
(717) 845-4835 BBS
-----------------------
JOYSTICK MANUFACTURERS:
-----------------------
Advanced Gravis
United States:
(604) 434-1807 T/S
(604) 431-7553 BBS
United Kingdom
COMPUSERVE BBS
CH Products
United States:
(619) 598-2518 T/S
(619) 598-3224 BBS
Kraft
United States:
(619) 724-7146 T/S
Logitech
United States:
(510) 795-8100 T/S
(510) 795-0408 BBS
ThrustMaster
United States:
(503) 639-3200 T/S
-------------------------
VIDEO CARD MANUFACTURERS:
-------------------------
Advanced Integration Research
United States:
408-428-0800 T/S
408-428-1735 BBS
Advanced Micro Technology
United States:
909-598-6120 T/S
909-594-5770 BBS
Alpha Systems Lab
United States:
800-576-4275 T/S
Altech International
United States:
800-882-8194 T/S
408-946-2227 BBS
Artist Graphics Company
United States:
800-627-8478 T/S
612-631-7664 BBS
ATI Technologies
United States:
905-882-2626 T/S
905-764-9404 BBS
United Kingdom:
01753 631121 TEL
01753 631106 FAX
Atlaz Intl., Limited
United States:
516-239-1854 T/S
Boca
United States:
407-241-8088 T/S
407-241-1601 BBS
Cache Computers, Inc.
United States:
510-226-9922 T/S
510-226-7486 BBS
Cardinal
United States:
717-293-3124 T/S
717-293-3074 BBS
Celerite Graphics, Inc.
United States:
510-226-6390 T/S
510-226-7851 BBS
Cirrus Logic
United States:
408-435-8808 T/S
510-440-9080 BBS
Colorgraphic Communication
United States:
404-455-3921 T/S
404-452-8238 BBS
Cornerstone Technology
United States:
800-562-2552 x306 T/S
408-435-8943 BBS
CSS Laboratories, Inc.
United States:
800-966-2771 T/S
714-852-9231 BBS
Diamond
United States:
408-325-7100 T/S
408-325-7080 BBS (up to 2400bps)
408-325-7175 BBS (above 2400bps)
Edge Technology, Inc.
United States:
800-438-3343 T/S
ELSA America, Inc.
United States:
800-272-3572 T/S
415-588-6286 BBS
Focus Information Systems, Inc.
United States:
510-657-4586 T/S
510-657-9451 BBS
Genoa
United States:
408-432-8324 T/S
408-943-1231 BBS
Headland (Video Seven)
United States:
800-553-1850 T/S
415-656-0503 BBS
Hercules Technology
United States:
510-623-6050 T/S
510-623-7034 BBS (V32)
510-623-7449 BBS (v32b)
Identity Systems Technology
United States:
800-723-8324 T/S
214-705-7213 BBS
IOcomm Intl., Corp.
United States:
800-998-8919 T/S
Liberty Electronics USA
United States:
800-497-8324 T/S
Matrox Electronics Systems Limited
United States:
800-462-8769 T/S
514-685-6008 BBS
United Kingdom:
01793 614002 TEL
01793 614336 FAX
Metheus Corporation
United States:
503-690-1550 T/S
503-690-1559 BBS
MicroStep, Inc.
United States:
818-336-8991 T/S
818-961-9992 BBS
Mirage Computer Systems
United States:
310-440-1460 T/S
Miro
United Kingdom:
01223 301102 TEL
National Design, Inc.
United States:
512-329-5055 T/S
512-329-6327 BBS
Number Nine Computer Corporation
United States:
617-674-0009 T/S
617-862-7502 BBS
Nth Graphics
United States:
800-624-7552 T/S
512-832-1964 BBS
Oak Technology
United States:
408-737-0888 T/S
408-524-9014 BBS
Orchid
United States:
510-683-0323 T/S
510-683-0327 BBS
United Kingdom:
01256 4798898 TEL
01256 64222 FAX
Paradise
United States:
800-832-4778 T/S
415-968-1834 BBS
Sigma Designs
United States:
510-770-0100 T/S
510-770-0111 BBS
SixGraph Computing, Limited
800-561-2892 T/S
514-336-4169 BBS
STB
United States:
214-234-8750 T/S
214-437-9615 BBS
United Kingdom:
01344 874744 TEL
01344 874546 FAX
SuperMac Technology, Inc.
United States:
408-245-0646 T/S
408-773-4500 BBS
Swan Technologies, Inc.
United States:
800-468-7926 T/S
814-237-6143 BBS
Trident
United States:
415-691-9211 T/S
415-691-1016 BBS
United Kingdom:
01273 670570 TEL
01273 670666 FAX
Video Logic, Inc.
United States:
617-494-0530 T/S
617-494-4960 BBS
United Kingdom:
01923 260511 TEL
01923 268969 FAX
Video Seven (Headland)
United States:
800-553-1850 T/S
415-656-0503 BBS
VidTech Microsystems, Inc.
United States:
800-752-8033 T/S
612-780-3564 BBS
Willow
United States:
718-402-9500 T/S
-----------------------------------------------------------------------
V. END USER LICENSE AGREEMENT
BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND
BY THE TERMS OF THIS LICENSE.
Sierra On-Line End User License Agreement
This software is copyrighted. This software and documentation
is licensed to you by Sierra On-Line. You may copy it onto a
computer for your own personal use and you may make back up copies
of the software to protect your software against loss. This
software may be used by more than one person, and may be freely
moved from one computer location to another provided that there
is no possibility of the software being used at one location or
on one computer while it is being used at another. The software
can not legally be used by two different people in different
places at the same time. You may not modify, network, rent,
lease, loan, distribute the software or create derivative works
based upon the software in whole or in part, and you may not
electronically transmit the software from one computer to another
or over a network.
This End User License Agreement grants you a limited license to
use the Redistributable Code licensed to Sierra On-Line, Inc. by
Microsoft Corporation, Inc. together with Microsoft operating
system products. All intellectual property rights in Microsoft's
Redistributable Code contained in this product belong exclusively
to Microsoft Corporation, Inc.
Limited Warranty
Sierra warrants the diskette(s) to be free of defects in
materials and workmanship for a period of 90 days from the date
of purchase. Sierra On-Line's entire liability and your exclusive
remedy will be replacement of the disk.
SIERRA ON-LINE SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This limited warranty gives you specific legal rights; you may
have others which may vary from state to state. Some states do
not allow the exclusion of incidental or consequential damages,
or the limitation on how long an implied warranty lasts, so some
of the above may not apply to you.
------------------------------------------------------------------
VI. ADDITIONAL SUPPORT
Technical Support
24 Hour Automated Technical Support Line (206) 644-4343
Technical Support - United States
Sierra On-Line Phone: (206) 644-4343
Technical Support Hours: 8:15 a.m. - 4:45 p.m. PST,
P.O. Box 85006 Monday-Friday
Bellevue, WA 98015-8506 FAX: (206) 644-8697
Technical Support - United Kingdom
Sierra On-Line Limited Phone: (0118) 920-9111
2 Beacontree Plaza (Monday through Friday, 9:00AM-5:00PM)
Gillette Way Fax: (0118) 987-5603
Reading, Berkshire
RG2 0BS United Kingdom
Support Technique - France
Parc Tertiaire de Meudon Phone: (01) 46-01-46-50
Immeuble <<Le Newton>> (7 jours sur 7 de 9h a 21h)
25 rue Jeanne Braconnier Fax: (01) 46-30-00-65
92366 Meudon La Foret Cedex
France
Technical Support - Germany
Sierra Coktel Deutschland Phone: (+49) 0 - 6103 - 99 40 40
Robert-Bosch-Str. 32 (Montag bis Freitag von 9 - 19h)
D-63303 Dreieich Fax: (+49) 0 - 6103 - 99 40 35
Germany Mailbox (+49) 0 - 6103 - 99 40 41
Servicio Tecnico - Spain
Coktel Educative Multimedia Tel: (34)-1-764-39-69
C/ Tomas Redondo, 1-1' F (lunes a viernes de 9h30 a 14h y de
Edificio Luarca 15h a 18h30)
28033 Madrid Fax: (34)-1-381-08-39
Spain
Technical Support - Italy
Contact your local distributor or vendor
ON-LINE SUPPORT
CompuServe: GO SIERRA
America Online: Keyword Sierra
Internet USA: http://www.sierra.com
Internet UK: http://www.sierra-online.co.uk
Internet France: To Be Announced
Internet Germany: To Be Announced
Direct Sales Information
U.S. Direct Sales
Sierra Direct PHONE:
7100 W. Center Rd STE 301 Main: (800) 757-7707
Omaha NE 68106 Hours: 7AM to 11PM CST, Mon-Sat;
8AM to 9PM CST, Sundays
Vente par correspondence - France
Parc Tertiaire de Meudon Phone: (01) 46-01-48-53
Immeuble <<Le Newton>> (lundi au vendredi de 9h a 18h)
25 rue Jeanne Braconnier Fax: (01) 46-30-00-65
92366 Meudon La Foret Cedex
France
On-Line Sales
CompuServe: GO SI (CServe Mall)
America Online: Keyword SIERRA
INTERNET http://www.sierra.com