No One Lives Forever 2 - A Spy In H.A.R.M.'s Way
English (North America) version 1.0
Readme File
September 17, 2002
***********************************************************************
About This Document:
Thank you for purchasing No One Lives Forever 2 - A Spy in H.A.R.M.'s
Way.
This document contains last-minute information about No One Lives
Forever 2 - A Spy in H.A.R.M.'s Way. and other information about the
program not found in the game manual. This README file includes
information that pertains to general problems and questions you may
have concerning the game or your computer. Should you experience any
problems with No One Lives Forever 2 - A Spy in H.A.R.M.'s Way, please
refer to this file for additional help on answering questions about the
game and solving technical difficulties.
***********************************************************************
TABLE OF CONTENTS
I. INTRODUCTION
II. SYSTEM REQUIREMENTS
III. INSTALLATION INSTRUCTIONS
IV. CHANGES TO THE MANUAL/UNDOCUMENTED FEATURES
V. NOTES ON COMPATIBILITY
VI. MULTIPLAYER NOTES
VII. KNOWN ISSUES
VIII. PERFORMANCE
IX. NOLF 2 SITES
X. CREDITS AND SPECIAL THANKS
XI. CONTACTING SIERRA
I. INTRODUCTION
=========================
The villains of H.A.R.M are back with only one obstacle to thwart their
quest for global domination: Cate Archer, the daring super spy who foiled
their last nefarious plot. They've summoned the world's deadliest assassins
to take her out of the spy trade once and for all. Meanwhile, the United
States has uncovered a top secret Soviet project that could bring about
World War III. Can Cate avert a nuclear holocaust and simultaneously keep
herself out of H.A.R.M.'s Way?
II. SYSTEM REQUIREMENTS
=========================
In order to install and play No One Lives Forever 2: A Spy In H.A.R.M.s Way,
your system must meet or exceed the following minimum system requirements:
500 MHz Pentium® III or equivalent
US version of Windows® 98 / 98SE / ME / 2000 (with latest service pack)/ XP
128 MB RAM (256MB for Windows XP)
32MB Direct3D compatible video card with HARDWARE T&L, 32-bit color support,
and DirectX 8.1 compatible driver
DirectSound® compatible 16-bit sound card with DirectX 8.1 compatible driver
Windows® compatible keyboard and Mouse
DirectX® 8.1 (included) or higher
1.4GB free Hard Drive Space for installation + additional hard drive space for
a Windows swap file and saved game files.
100% Windows 98 compatible computer system (including compatible
32-bit drivers for CD-ROM, video card, sound card and input devices)
56k Modem or LAN for multiplayer games*
In order to play the game at the recommended resolution, detail and performance
levels, your computer should meet or exceed the following specifications:
1 GHz Pentium® III or equivalent
US version of Windows® 98 / 98SE / ME / 2000 (with latest service pack)/ XP
256MB RAM
64MB Direct3D compatible video card with HARDWARE T&L, 32-bit color support,
and DirectX 8.1 compatible driver
DirectSound® compatible 16-bit sound card with DirectX 8.1 compatible driver
that supports EAX 2.0
Windows® compatible keyboard and Mouse
DirectX® 8.1 (included) or higher
1.7GB free Hard Drive Space for installation + additional hard drive space
for a Windows swap file and saved game files.
100% Windows compatible computer system (including compatible
32-bit drivers for CD-ROM, video card, sound card and input devices)
Broadband Internet connection or LAN for Multiplayer*
*Please note that in order to host or join a multiplayer game, your computer
should meet or exceed the recommended system requirements.
III. INSTALLATION INSTRUCTIONS
=================================
Install: This option will launch the InstallShield setup utility. Setup
consists of a series of screens, each containing choices that you must make
regarding your installation preferences. Follow the on-screen instructions to
complete installation. Once installation is complete, this option will be
replaced by the "Play" option.
Display: This option only becomes available once installation is complete and
will allow you to choose from a list of available display resolutions prior
to running the game. Note that this will also occur automatically the first
time the game is launched.
Options: This section contains options that can be used to turn various game
features on and off and is only made available after installation is
completed. These options should only be used if you encounter problems when
running the game and should not be changed if everything is functioning
normally.
Uninstall: This option becomes available only after the game has been
installed. It allows you to easily remove the game files from your hard
drive. Please note that certain installation files may become shared by other
programs, so you may be prompted for confirmation before some of these files
are removed. Also, you’re saved game folders will remain in case you want to
reinstall at a later date.
Quit: Closes the Launcher application.
Play: Once installation is complete, the Install option will no longer
appear, and the Play option will appear instead. Click on this to launch the
game. The first time you launch, you will be prompted to choose a performance
setting that fits your particular system configuration. Read the descriptions
of each setting and choose the one that is the closest match for your
hardware. Please note that choosing a setting higher than your system can
support will likely result in unsatisfactory performance.
IV. CHANGES TO THE MANUAL/UNDOCUMENTED FEATURES
===============================================
Due to last minute changes, the manual is incorrect in the following areas:
Under Installing and Launching, the available installation types are listed
as "Maximum" and "Typical". These have been changed to "Recommended" and
"Minimum".
In the "Menu and Interface System" section, please note the following
changes and additions:
Options/Display/Resolution: Only 4x3 aspect resolutions are supported.
Options/Sound: Music quality cannot be set to high in low detail
settings.
Under "Agent Training/Object interaction", there's a note about messages
written in invisible ink. These no longer exist in the game.
Several new features have also been added since the manual was printed,
including:
Snowmobile contouring: By default, your snowmobile view will conform to
changes in the terrain. This can make steering more difficult. Turning this
option off will keep the snowmobile level at all times (like in NOLF). This
can be found in the game options menu.
Load Screen Tips: These appear at the bottom of the screen whenever a scene
loads or reloads. These tips can be very helpful, but can also reveal aspects
of gameplay that you may want to discover on your own. Turn this option off if
you'd rather not see the load screen tips. This can also be found in the
game options menu.
Performance Test: A "Test Settings" option has been added to help you find
the optimal detail level for your system. Please see the performance section
of this file for more information.
V. NOTES ON COMPATIBILITY
=========================
FUNCTIONALITY
No One Lives Forever 2: A Spy In H.A.R.M.s Way is designed to function with
Windows 98/98SE/ME/2000/XP-compatible graphics and sound cards. Drivers for
these devices are provided by Windows itself or the respective card
manufacturers and may occasionally result in compatibility problems beyond
our control.
No One Lives Forever 2: A Spy In H.A.R.M.s Way does not support the
Windows® 95 operating system since the application requires proper
installation and functionality of DirectX 8.1 or higher. Microsoft does not
provide or support DirectX 8.1 for Windows 95.
If you experience any problems, it is always recommended that you obtain the
latest drivers for your hardware. Driver updates resolve the overwhelming
majority of compatibility issues. Most hardware vendors make their drivers
available on their web site. If you are unsure of a web site URL for a
particular hardware vendor, you may want to try accessing one of the popular
Windows software update sites such as http://www.windrivers.com.
Additionally, a brief list of the chipset and board manufacturer web sites
appears below for your reference.
SUPPORTED VIDEO CARD CHIPSETS WITH LATEST DRIVER VERSION INFO:
NVIDIA
NVIDIA Detonator Drivers (WIN 2000/XP): v40.41
NVIDIA Detonator Drivers (WIN 98/98SE/ME) v30.82
GeForce 256 Series
GeForce 2 Series
GeForce 3 Series
GeForce 4 Series
ATI
ATI Radeon Catalyst Drivers (Win XP): v6.13.10.6166
ATI Radeon Catalyst Drivers (Win 2000) v5.13.01.6166
ATI Radeon Catalyst Drivers (Win98/ME) v4.13.01.9062
ATI Radeon 7200
ATI Radeon 7500
ATI Radeon 8500
ATI Radeon 9000 (9000 Pro)
ATI Radeon 9700 (9700 Pro)
MATROX
Matrox Parhelia Drivers (Win2000/XP): v1.01.00.080
Parhelia 512
WEB LINKS
ATI: http://www.ati.com/support/driver.html
Creative: http://www.americas.creative.com/support/welcome.asp?RD=download
Matrox: http://www.matrox.com/mga/support/drivers/latest/home.cfm
NVIDIA: http://www.nvidia.com
Turtle Beach: http://www.turtlebeach.com/site/kb_ftp/585ftp.asp
VI. MULTIPLAYER NOTES
=========================
The Nolf 2 cooperative campaign consists of highly interactive environments
and many AI. This results in the need to send large amounts of data between
the host and client(s). Unfortunately, this means that systems that only
barely meet the minimum system requirements may experience unexpected
disconnections and latency issues in multiplayer games.
Furthermore, hosting a game on a system that falls below the recommended
system requirements will result in poor performance for both the host and
all clients.
Please also note that hosts running on a 56k connection should set the player
limit no higher than 2 to avoid bandwidth saturation and packet loss.
VII. KNOWN ISSUES
=========================
Global:
Make sure that all applications that are running in the background such as
Virus scanners, Desktop Utilities (menus/toolbars), Media Players, and chat
programs are disabled before running No One Lives Forever 2.
Task-switching with ALT-TAB or the Windows Key back to the desktop while
running the game is not recommended.
WINDOWS® 2000/XP:
Windows XP users must have access to the Computer Administrator's account in
order to install and play No One Lives Forever 2.
Windows 2000 users please download the latest service pack (Service Pack 3)
before you play No One Lives Forever 2.
Striking the Shift key five times may cause the 'Stick Key' feature to become
enabled in Windows 2000. If this happens, the feature will task switch to a
desktop dialogue box with options related to this feature, including one to
disable it entirely.
WINDOWS® 98/ME:
If you're experiencing the game not restarting just after exiting the
game, initiate the Windows Update program that's usually located on top of
the Start Programs Menu. Make sure that you have all the Critical and
Recommended Updates to resolve this issue.
GRAPHICS:
SYSTEMS WITH VIA CHIPSETS:
Always update the 4 in 1 drivers to avoid possible instability problems with
your graphics card. You can find these here:
http://downloads.viaarena.com/drivers/4in1/VIA_4in1_443v.zip
ATI RADEON SERIES:
Mouse cursor flickers on screen during game after changing in-game
resolution. Make sure that the latest Radeon Catalyst drivers are installed.
Also going back into the menus and then back into the game will also correct
this issue.
Detail textures currently appear washed out and dull on all Radeon cards. A
future update from ATI should correct this. In the meantime, it is
recommended that you turn Detail Textures OFF in the Display options menu
under Performance.
ATI RADEON 7200:
Textures on very thin polys (such as power lines) may appear to be broken
into small pieces.
ATI RADEON 8500:
When the hardware cursor option is enabled, the mouse cursor
may appear black and white or appear corrupted. Also, the position of the
cursor may be slightly off after changing performance options. Try disabling
the hardware cursor from the "Options" Launcher to correct this issue.
Some detail brushes such as intelligence items may disappear when
viewed from a distance.
Lockups may occur in some cut scenes and during certain gameplay situations.
We are working with ATI to resolve this issue, the fix for which will
likely be updated drivers.
ATI RADEON 9OOO SERIES:
During cinematics, semi translucent bars may appear at the top and bottom
of the screen. Please make sure that the Texture Quality option under the
ATI Direct 3d settings which can be found under Display Settings is set to
highest.
MATROX PARHELIA 512:
Some very early versions of this card may exhibit missing textures on some
surfaces when weapons are fired or the key chain flashlight is used.
During certain cinematics, shadows on the faces and necks of models will
appear to be very jagged.
Frequent lockups may also occur with all driver revisions for this card
prior to v1.01.00.080. Please be sure to update to the latest driver
prior to playing the game.
NVIDIA GEFORCE CHIPSETS:
Running the game with outdated drivers may result in crashes during gameplay.
It is highly recommended that you first update to the latest detonator
drivers available before playing. Refer to Section V. for more information
on the latest drivers available.
UNSUPPORTED VIDEO CARDS:
Any video card that's not equipped with Hardware T&L (Transform and Lighting)
will suffer either poor performance or complete malfunction. Even though the
Matrox Millennium G550 and S3 Savage Chipsets are known to have T&L support,
these cards only support this feature through their "Software" and do not
meet the minimum requirement of support through "Hardware." Please review
Section V. for the supported Video Card Chipsets list.
SOUND:
GENERAL:
If the in-game sounds and dialogue (voices) do not play, or there are
problems with the quality of these sounds, then please try each of the
following steps (in order) before playing again. Note that you should only
try one solution at a time, since trying them all can greatly reduce the
overall sound quality of the game unneccesarily.
1. Make sure that you have the latest drivers available for your sound
hardware installed. These can usually be found on the manufacturer's
website.
2. From your main installation folder (Default C:\Program Files\Fox\No One
Lives forever 2), double click on the file named WMFADist.exe, and then
follow on-screen instructions. This will manually install the audio codec
that is required by the game.
3. From the in-game sound options menu,change the sound quality option from
high to low, or vice-versa.
4. Refer to the sections below for specific troubleshooting information for
your particular sound card.
5. From the Nolf2 launcher application, click on the "options" button and
then click on the box next to "Disable Sound Filters".
6. From the Nolf2 launcher application, click on the "options" button and
then click on the box next to "Disable Hardware Sound".
Please note that since No One Lives Forever uses an MP3 codec for sound, the
Nimo codec pack may cause speech and sound to drop out completely. Please
uninstall the Nimo codec pack before installing No One Lives Forever 2. If
you have already installed the game, please uninstall both the Nimo codec
pack and the game, and then reinstall the game only.
Also, subtitles will not appear in the game if you do not have a soundcard,
or if your soundcard is not detected, or if you have disabled sound
completely in the advanced options menu.
WINDOWS 98:
There have been some reports of static during hitches in game performance on
various sound cards. We're still looking into this.
SOUND BLASTER LIVE! SERIES:
You may experience missing sound effects and speech with older drivers
(v.4.xx). It's highly recommended that you update to the latest series of
drivers (v.5.xx) to correct this issue. You can check your current
driver version as follows:
1. Click on the "Run" option from the Windows start menu.
2. Type "Dxdiag" (Without the quotes) in the command line and press <Enter>
This will initiate the DirectX Diagnostic Tool Menu.
3. Select the "Sound" tab to see information on your sound hardware.
4. In the right-hand column of this window is your sound card driver
information.
SOUND BLASTER PCI 128:
If you’re experiencing speech and audio dropout, please try the following:
Initiate the NOLF2 Launcher, click on options, click on the "Disable
Sound Filters" option. Also check on the Creative website and obtain
the latest driver.
SOUND BLASTER AUDIGY:
Weapon fire and AI voices may stop playing during heavy firefights. An
updated driver for the Audigy will fix this issue. Also, EAX sound filtering
effects on some weapon sounds may not reset correctly after climbing out of
water or other areas.
HERCULES GAME THEATER XP:
The volume of certain sound effects may seem unnecessarily loud. A future
driver from Hercules may correct this issue.
DIAMOND MONSTER SOUND I&II:
Music throughout the game may be muffled when using these cards. Currently
the manufacturer does not supply DirectX 8.1 audio drivers.
NVIDIA NFORCE AUDIO:
All aspects of game audio suffer from high-pitched static and popping noises.
An updated driver (V1.13) should correct this problem and can be found on
NVIDIA's website. (www.nvidia.com)
TURTLE BEACH SANTA CRUZ:
If sounds seem missing or the volume of certain sounds changes erratically
throughout the game, please install the latest driver (currently v.4161) from
the manufacturer's web site. This should correct the problem.
AUREAL VORTEX I&II:
The last available drivers for these cards with Vortex chipsets are not fully
Direct 8.1 compatible. Therefore, these cards cannot be supported in NOLF 2.
Users of these cards may experience muffled background music, and missing or
muffled sound and dialogue.
PERIPHERALS:
LOGITECH MICE:
When the scroll wheel is set to a special function in
Mouseware, activating the scroll wheel during gameplay may have
undesired results. Setting the scroll wheel's function to "Middle
Mouse Button" in Mouseware should resolve the issue.
ADVANCED OPTIONS
If you're encountering problems running the game, you can try
tweaking some advanced settings in the "Options" window on the game
launcher (double-click NOLF2.exe and click the "OPTIONS" button).
Please note that this is for advanced users only, since tweaking
these settings could very well create other problems in the game.
DISABLE SOUND
If this box is checked, there will be no sound effects or subtitles
in the game. Also, dialog and lip-synching will not play correctly.
Music will still play. If you are experiencing problems running
the game and suspect your sound card may be the cause, you might
check this box and see if the problem goes away. If it does then the
problem may be due to a problem with your sound hardware or drivers.
DISABLE MUSIC
If this box is checked, there will be no dynamic DirectMusic in
the game. Please use this option for troubleshooting purposes only.
DISABLE MOVIES
If this box is checked, the intro logo movies will not be
shown. Use this if your system is having trouble playing these
movies.
DISABLE HARDWARE SOUND
If this box is checked, this will disable DirectSound 3D sound support and
could cause performance issues.
DISABLE ANIMATED LOAD SCREENS
If this box is checked, this will disable the animated loading screen.
DISABLE TRIPLE BUFFERING
If this box is checked, video output will not be triple buffered. With
certain video cards, this may help performance.
DISABLE JOYSTICKS
Disables input from joysticks and gamepads. Certain joysticks
and gamepads may interfere with normal mouse or keyboard
control in the game. If you suspect this is occurring, checking
this box before running the game may resolve the problem.
DISABLE HARDWARE CURSOR
If the mouse pointer is missing, flickering or otherwise
distorted in the game menus, checking this box may fix the
problem.
DISABLE SOUND FILTERS
If this box is checked, sound filtering effects (reverb) will be
disabled. Only cards with EAX 2.0 support will benefit from this feature.
If you experience problems such as static when firing a weapon underwater,
you may need to play with sound filtering disabled.
VIII. PERFORMANCE
===================================
DETAIL SETTINGS
When launching the game for the first time, be sure to choose the detail
setting that best fits your system configuration. After the initial launch,
You can change this setting at any time through the performance options menu.
UPGRADING
If you are unsatisfied with the level of detail that your system can handle,
then you may wish to consider upgrading. Nolf2's performance is most affected
by your video card, followed closely by the amount of installed memory in your
machine. A high end video card will usually result in considerable framerate
improvements, while installing more RAM will result in shorter load times and
less hitching during gameplay.
ASSET PRECACHING
If you are using a system with 128MB of RAM, please note that enabling asset
precaching will result in significantly longer load times. Unfortunately,
leaving this option disabled will result in more hitching during gameplay.
Note that this option defaults to OFF in the low detail setting.
IX. NOLF 2 SITES
===================================
WEBSITE LINKS
For more information on No One Lives Forever and additional options for
technical support, and the latest updates please visit the following web
sites:
The Official Site
http://nolf2.sierra.com
FOX Interactive
http://www.foxinteractive.com
Sierra Entertainment
http://www.sierra.com
Monolith Productions
http://www.lith.com
Community Fan Site
http://www.nolfgirl.com
X. CREDITS AND SPECIAL THANKS
====================================
FOX INTERACTIVE
PRODUCTION TEAM
PRODUCER
Chris Miller
ASSOCIATE PRODUCER
Aaron Blean
QUALITY ASSURANCE
Q.A. ASSISTANT MANAGER
Igor Krinitskiy
Q.A. LEAD
Francis Choi
TEST TEAM
Geoff Bent
Scott Carroll
Michael Graham
Jen Johnson
Cris Lee
Jonathan Masterson
Billy Pamier
Denise Pater
Luke Thai
Hal Zabie
LOCALIZATION
LOCALIZATION MANAGER
Kristian Davila
SPECIAL THANKS
Eric Asevo
Steve Bersch
Pete Cesario
Lindsey Fischer
Ivo Gerscovich
Greg Goodrich
Tim Hall
Tim Harrison
Michael Heilemann
Becky Kneubuhl
Luke Letizia
Dan Mackechnie
Gabriel Mann
John Melchior
Megan O'Brien
Paul Pawlicki
Michael Pole
Rich Ragsdale
Tim Ramage
Jamie Samson
Kirk Scott
Dave Shaw
David Stalker
Kristin Sutter (www.nolfgirl.com)
Tim Tran
Jack Van Leer
Ellen Williams
Chris Wilson
Asylum Studio (www.asylumstudio.com)
Lisa Fredsti (Fox Library)
Brian Thomas (Fox Library)
Brian Harvey (NVIDIA)
Jessie Lawrence (Creative Labs)
Mike Drummelsmith (Matrox)
Marisa Porter, MCA
Van Riker, 1600 Records
John Dongelmans (Microsoft)
Tim Godwin, Line 6
Working with the NOLF team continues to be a great experience. Thank you for
all the late nights, the lost weekends and most of all, for your incredible
commitment to the quality of this game. You're awesome! -CM
MONOLITH PRODUCTIONS
DEVELOPMENT TEAM (In Alphabetical Order)
James Ackley, Lead Sound Designer
Scott Albaugh, Senior 2D/3D Artist/Animator
Curt Collins, 2D/3D Artist
Brian Davis, 2D/3D Artist
Michael Drummond, Level Designer
Kevin Francis, Senior Engineer
Terry Franguiadakis, Engineer
Jim Geldmacher, Engineer
Jon Gramlich, QA Lead
Nathan Grigg, Composer
Chris Hewett, Director of Development
J.J. Hoesing, Engineer
Rodney Houle, Level Designer
Craig Hubbard, Creative Director/Lead Game Designer
Steve Lee, Senior 2D/3D Artist
David Longo, Art Director/Lead 3D Artist
Dan Miller, Level Designer
John Mulkey, Lead Level Designer
Jeff Orkin, Senior Engineer
John O'Rorke, Engineer
Brian Pamintuan, Sound Designer
Russ Pecoraro, Engineer
Brad Pendleton, Lead Engineer
Sasha Runnels, Senior 2D/3D Artist
Samantha Ryan, Producer
Wes Saulsberry, Art Lead
Kevin Stephens, Director of Engineering
Akika Tanaka, 2D/3D Artist
Cassano Thruston, Sound Designer
Simon Wong, Motion Capture Engineer
ADDITIONAL LEVEL DESIGN:
Nathan Cheever
Dan Thibadeau
SPECIAL THANKS TO THE FOLLOWING MONOLITH PERSONNEL
Matt Allen
Andrea Barringer
Bryan Bouwman
Wayne Burns
Dan Fagan
Andy Grant
Jason Hall
Patti Kail
Eric Kohler
Gary Kussman
Kevin Lambert
Rick Lambright
Brian Legge
Spencer Maiers
Kristin McLellan
Andrew Megowan
Ryan O'Rourke
Matt Scott
Mark Spadoni
Jim Totaro
Sandra Watanabe
Kiyotaka Yaguchi
SPECIAL THANKS TO THE FOLLOWING LITHTECH PERSONNEL
Jonathan Branam
Bob Givnin
Brian Goble
Matt Grimshaw
Chris Hedberg
Jeff Hutt
David Koenig
Dan White
Paige Young
SPECIAL THANKS TO
Steve Burke, (NVIDIA)
Justin Cooney, (ATI)
Todd Clauson, (Intel)
Keith Galocy, (NVIDIA)
Greg James, (NVIDIA)
Matt McClellan, (Intel)
Derek Reynolds, (Intel)
Randy 'ydnar' Reddig
MUSIC
NOLF 2 THEME and GAME SCORE:
Nathan Grigg
CUT SCENE SCORES:
Nathan Grigg
Guy Whitmore
MUSICIANS:
Andrea Wittgens: vocals (NOLF2 Theme)
Nathan Grigg: vocals (NOLF2 Theme, India, Island)
Jack Klitzman: saxophone (NOLF2 Theme, India)
Vincent Gates: guitar (NOLF2 Theme)
Lori Goldston: cello
(H.A.R.M. Motif, arranged by Guy Whitmore)
RECORDING ENGINEERS:
Jay Kenney
Vincent Gates
Nathan Grigg
SPECIAL THANKS:
Rich Ragsdale (for the use of the NOLF 1 theme)
VOICE CAST
Jen Taylor - Cate Archer, Isako, Ninjas, and Bystanders
Jock Blaney - Dmitrij Volkov
Ken Boynton - Santa, General Morgan Hawkins, Mischa the Pilot, Kamal,
Anoop Banerjee, Crazy Harij, Balaji Malpani, Soviet
Personnel,India H.A.R.M. Personnel, and Mimes
David Scully - Isaac Barnes
Deena Burke - Mother and Ninjas
John Armstrong - The Director, Pierre "King" of Mimes, and Soviet
Personnel, H.A.R.M. Personnel, and Man-Crates
Gary Schwartz - Mimes, Soviet Personnel, and India H.A.R.M. Personnel
John Patrick Lowrie - Bruno Lawrie
Todd Licea - E.A. (Evil Alliance) Personnel and H.A.R.M. Personnel
Jeff Steitzer - Dr. Otto Schenker, Super Computer, and Robots
Andre Sogliuzzo - Magnus Armstrong
Terrance Sloggins - As Himself
MOTION CAPTURE CAST
Jenna Hawkins
John Kaufmann
Lisa P. Leon-Guerrero
Justin Emeka
Kerry Wong
Hans Altwies
SIERRA ENTERTAINMENT/VIVENDI UNIVERSAL PUBLISHING
EXECUTIVE PRODUCER
Bill Dugan
PRODUCER
Bernadette Pryor
DIRECTOR of MARKETING
Lee Rosini
BRAND MANAGER
Mike Rodgers
BRAND MANAGER
Rozita Tolouey
VICE PRESIDENT STUDIOS
Rich Robinson
VP of MARKETING
Barbara Schwabe
NETWORK DEVELOPMENT
Mike Nicolino
PRODUCTION SERVICES MANAGER
Julie Pitt
PR MANAGER
Sarita Churchill
QA DIRECTOR
Gary Stevens
QA SUPERVISOR
Ken Eaton
QA TEST LEADS
Tharlie Richardson
Craig Bradford
QA TESTERS
Erinn Hamilton
James COok
Rick Gusa
MANUAL DESIGN
Sweeney Designs
ONLINE MARKETING MANAGER
Guy Welch
ONLINE EVANGELIST
Mike Taskey
PRODUCT CERTIFICATION DIRECTOR
Randy Linch
PRODUCT CERTIFICATION DIRECTOR
Rod Shean
PRODUCT CERTIFICATION LEAD
Chris Rooker
PRODUCT CERTIFICATION LEAD
Cyra Talton
PRODUCT CERTIFICATION LEAD
Brandon Valdez
PRODUCT CERTIFICATION ENGINEER
Richard Benavides
PRODUCT CERTIFICATION TESTER
Ben Chan
TRADE MARKETING MANAGER
Mary Barker
SPECIAL THANKS
Erin Alvarez
Molly O'Brien
Pat Callahan
Julie Daino
Tracy Gibbs
Adam Lumsden
Peter Della Pena
Eric Roeder
Mike Ryder
James Shaw
XI. CONTACTING SIERRA
====================================
A) Customer Service, Support, and Sales
B) Technical Support
C) End User License Agreement
D) Legal Information
A) Customer Service, Support, and Sales
----------------------------------
United States
U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week
International Sales: (425) 746-5771
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010
Sierra Direct
P O Box 629001
El Dorado Hills, CA 95762-9972
Email: [email protected]
http://www.sierra.com
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd.
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax: (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK.
Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
Bât Energy 1 (2e étage)
78 140 VELIZY-Villacoubaly
France
Téléphone: 01-30-67-90-50
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63225 Langen
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On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
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Disk and or Manual Replacement:
Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra Entertainment, Inc. Returns
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Vivendi Universal Interactive Publishing International
Sierra Entertainment, Inc. CD/Doco Replacement
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Payment should be made at the time of your request. Sorry, no credit cards.
* Returns to this address valid in North America only.
B) TECHNICAL SUPPORT
-------------------------
North America
Sierra Entertainment, Inc. offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649 8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.
Sierra Entertainment, Inc.
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725
Main: (310) 649 8033
Monday-Friday 8:00 a.m. - 5:00 p.m. PST
Fax: (310) 258-0755
http://www.sierra.com
[email protected]
United Kingdom
Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated
Technical Support line with recorded answers to the most frequently asked
technical questions. To access this service, call (0118) 920-9111, and
follow the recorded instructions to find your specific topic and resolve the
issue. If this fails to solve your problem, you may still write, or fax us
with your questions or contact us via our Internet or CompuServe sites.
Vivendi Universal Interactive Publishing UK Ltd.
2 Beacontree Plaza,
Gillette Way,
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RG2 0BS United Kingdom
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http://www.sierra-online.co.uk
France
Vivendi Universal Interactive Publishing France
32, Av de l'Europe
Bât Energy 1 (2e étage)
78 140 VELIZY-Villacoublay
France
Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01 30 67 90 65
http://www.sierra.fr
Germany
Vivendi Universal Interactive Publishing Deutschland Gmbh.
Technischer Kundendienst
Paul-Ehrlich-Straße la
63225 Langen
Deutschland
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35
http://www.sierra.de
Spain
Vivendi Universal Interactive Publishing España
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28034 MADRID
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Tech Support Teléfono: 91 735 24 37
Soporte técnico de lunes a Viernes
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Fax: 91 735 32 34
[email protected]
www.vup-interactive.es
Italy
Vivendi Universal Interactive Publishing Italia spa
Contattare il vostro distributore.
C) Sierra End User License Agreement
--------------------------------------
NOTICE TO USER:
YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT BEFORE
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WITHIN 30 DAYS OF THE ORIGINAL PURCHASE.
This software program ("No One Lives Forever 2 - A Spy in H.A.R.M.'S Way"), any
printed materials, any on-line or electronic documentation, and any and all
copies and derivative works of such software program (including materials
created with a so called level editor, if included) and materials are the
copyrighted works of Monolith Productions and/or Twentieth Century Fox Film
Corporation ("Fox") and is distributed by Sierra Entertainment, Inc., a
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END USER LICENSE AGREEMENT
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install and use one (1) copy of the Program for your use on either a home,
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multi-player capability that allows users to utilize the Program over the
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of Sierra.com's or such other gaming networks's Terms of Use Agreement.
Sierra Entertainment, Inc. ("Sierra") reserves the right to update, modify
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A. Subject to the Grant of License hereinabove, you may not, in whole
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(i) sell, grant a security interest in or transfer reproductions
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(ii) exploit the Program or any of its parts for any commercial
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(iv) create or maintain, under any circumstance, more than one
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5. Termination. This License Agreement is effective until terminated. You
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INC. ,OR THEIR PARENTS, SUBSIDIARIES OR AFFILIATES, SHALL BE LIABLE IN ANY
WAY FOR LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE PROGRAM
OR USE OF SIERRA ENTERTAINMENT, INC.'S ONLINE GAME NETWORK, SIERRA.COM
INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER
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SIERRA FURTHER DISCLAIMS ALL WARRANTIES WITH REGARD TO YEAR 2000 COMPLIANCE
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ENTERTAINMENT, INC. SHALL NOT BE LIABLE IN ANY WAY FOR THE LOSS OR DAMAGE
TO PLAYER CHARACTERS, ACCOUNTS, STATISTICS OR USER PROFILE INFORMATION
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ENTERTAINMENT, INC. CANNOT AND WILL NOT BE RESPONSIBLE FOR ANY INTURUPTIONS
OF SERVICE ON SIERRA.COM INCLUDING, BUT NOT LIMITED TO ISP DISRUPTIONS,
SOFTWARE OR HARDWARE FAILURES OR ANY OTHER EVENT WHICH MAY RESULT IN A LOSS
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and individually, shall be entitled, without bond, other security, or proof
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recover from the other party all the costs, attorneys' fees and other
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10. Limitations on License. Nothing in this License Agreement shall
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adaptation of the Program provided that (1) such new copy or adaptation is
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accordance with the terms of this License Agreement and for NO OTHER
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and all archival copies are destroyed in the event of your Transfer of the
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which your continued use of the Program ceases to be rightful.
11. Miscellaneous. This License Agreement shall be deemed to have been
made and executed in the State of California and any dispute arising
hereunder shall be resolved in accordance with the law of California,
without giving effect to its conflict of laws principles. You agree that
any claim asserted in any legal proceeding by one of the parties against
the other shall be commenced and maintained in any state or federal court
located in the State of California, County of Los Angeles. This License
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permissible and the remaining portions of this License Agreement shall
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contains the entire agreement between the parties with respect to the
subject matter hereof and supersedes any prior oral or written agreements.
I hereby acknowledge that I have read and understand the foregoing License
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acknowledgment of my agreement to be bound by the terms and conditions of the
License Agreement contained herein. I also acknowledge and agree that this
License Agreement is the complete and exclusive statement of the agreement
between the Parties and I and that the License Agreement supersedes any prior
or contemporaneous agreement, either oral or written, and any other
communications between the Parties and myself.
LGL\241480 v1 MCO 08-16-02
-------------------------------------------------------------------------------
© 2002 Monolith Productions, Inc. All rights reserved.
© 2002 Twentieth Century Fox Film Corporation. No One Lives Forever is a
trademark of Twentieth Century Fox Film Corporation. All rights reserved.
Cate Archer and A Spy in H.A.R.M.'s Way are trademarks of Monolith Productions,
Inc.
This product contains the LithTech(TM) Jupiter System licensed from LithTech,
Inc. LithTech Jupiter System © 1997-2002 LithTech, Inc. All Rights Reserved.
Sierra is a trademark of Sierra Entertainment, Inc.
Copyright (2002 Sierra Entertainment, Inc.)
Windows® is a registered trademark or trademark of Microsoft Corporation in the
United States and/or other countries.
The ratings icon is a trademark of the Interactive Digital Software
Association.
NVIDIA, the NVIDIA logo, NVIDIA The Way It's Meant to be Played and other
NVIDIA Marks are trademarks of NVIDIA corporation in the United States and
other countries.
Uses Bink Video Technology Copyright
(c) 1994-2002 by RAD Game Tools, Inc.
Thanks for playing No One Lives Forever 2: A Spy in H.A.R.M.'s Way
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