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UBISOFT Surf's Up May 2007 README.TXT
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Thank you for buying Surf's Up.
This README file contains information not included in the game's manual.
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Table of Contents
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1. System Requirements
1.1. Minimum/Recommended Specifications
1.2. Supported Video Cards and Drivers
1.3. Supported Gamepads
1.4. Supported Sound Cards
2. Game Installation
2.1. Installation
2.2. Uninstallation
2.3. Game Profiles
3. Gameplay Instructions
3.1. Keyboard Controls
3.2. Gamepad Configuration
4. Troubleshooting
4.1. Installing video drivers
4.2. Installing sound drivers
4.3. Windows Service Packs and Updates
4.4. PC Known Issues
5. Important Web Sites, Contact Information and Technical Support
5.1. Technical Support
5.2. Other Important websites
6. Legal Information
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1. System Requirements
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1.1. Minimum/Recommended specifications
MINIMUM REQUIREMENTS
Supported OS : Microsoft Windows® XP or Vista
Processor : 2000 MHz Pentium IV or AMD Athlon™ or better
RAM : 512MB RAM
Video Card : 128MB DirectX 9.0c-compliant video card (see supported list)
Sound Card : DirectX 9.0c-compliant sound card
DirectX : DirectX 9.0c (included on disc)
DVD : 4x DVD-ROM
Hard Drive Space : 5.0 GB
RECOMMENDED REQUIREMENTS
Supported OS : Microsoft Windows® XP or Vista
Processor : 3000 MHz Pentium IV/AMD or better
RAM : 1GB RAM
Video Card : 256MB DirectX 9.0c-compliant video card (see supported list)
Sound Card : DirectX 9.0c-compliant sound card
DVD : 4x DVD-ROM
Hard Drive Space : 6.0 GB
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1.2. Supported Video Cards
The video card must have shader model 2.0 capabilities or better in order to work with
the Surf's Up game.
NVIDIA GeForce 8 Series
NVIDIA GeForce 7 Series
NVIDIA GeForce 6 Series
NVIDIA GeForce FX Series
ATI Radeon X1950 Series
ATI Radeon X1650 Series
ATI Radeon X1300 Series
ATI Radeon X1950 Series
ATI Radeon X1900 Series
ATI Radeon X1800 Series
ATI Radeon X1600 Series
ATI Radeon X1300 Series
ATI Radeon X850
ATI Radeon X800
ATI Radeon X700
ATI Radeon X600
ATI Radeon X300
ATI Radeon 9800 XT
ATI Radeon 9800 PRO
ATI Radeon 9800
ATI Radeon 9700 PRO
ATI Radeon 9600 XT
ATI Radeon 9600 PRO
ATI Radeon 9600
ATI Radeon 9500 PRO
IMPORTANT:
• Laptop versions of these cards may work but are NOT supported.
• GeForce4 MX video cards are not supported.
• NVidia GeForce FX 5600 and 5200 cards should work but are not supported.
• NVidia GeForce FX Series are not supported under Windows® Vista but should work.
• Other cards may work with the game but are not supported.
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1.3. Supported Gamepads
- Logitech Dual Action / Rumblepad2 / Rumblepad2 Cordless
- Logitech® Cordless Rumblepad
- Logitech® Rumblepad
- Logitech® Rumblepad Vibration Feedback Gamepad
- Saitek P880 Rumble Pad, P3000 RF, P2500
- Saitek P990, P2900 Dual Analog Pad
- Saitek P2600
- Thrustmaster Dual Trigger Serie, Dual Analog 3 & Firestorm Wireless
- Thrustmaster Dual Trigger Serie, Thrustmaster 360 Modena
- Thrustmaster Dual Trigger Serie, Thrusmaster dual trigger gamepad PC/PS2 3.2"
- Madcatz Pc Con
- Madcatz Pc wireless
- Xbox 360
- Belkin, Nostromo
- Logitech® Wingman rumblepad
- Thrustmaster Rechargeable Wireless Dual Trigger 2-in-1
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1.4. Supported Sound Cards
- Creative SB X-Fi Fatal1ty
- Creative SB Audigy 4
- Creative SB Audigy II ZS
- Creative SB Audigy II
- Creative SB Audigy II USB
- Creative SB Audigy LS
- Creative SB Audigy
- Creative SB Extigy USB
- Creative SB 5.1 Digital
- Creative SB Live!
- Hercules Fortissimo III 7.1
- Hercules DigiFire 7.1
- Aopen Cobra AW-850D
- Aopen Cobra AW-840
- M-Audio Revolution 7.1
- Turtle Beach Montego DDL
- Turtle Beach Riviera
- Realtek AC97 (Onboard)
- Realtek HD Audio (Onboard)
- C-Media (Onboard)
- Sound Max (Onboard)
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2. Game Installation
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Note: It is strongly recommended to close all running applications, including the
anti-virus during installation to prevent any potential corruption of the
installed game.
2.1. Installation
1. Insert the Surf's Up™ disc into your DVD-ROM drive. If the installer does not
start on its own, double-click on My Computer and then double-click on the game
icon that appears.
The "Autorun" program will start the DVD menu. Or the "Setup" program will
directly start the installer.
2. To play the game, double-click on the game icon on the desktop if you have
chosen to have one or on the Surf's Up shortcut in your Programs folder.
On Vista, open the Game Explorer menu and click on the game logo.
2.2. Uninstallation
1. Click on Start and open the Control Panel.
2. Double-click on the Add/Remove Programs icon.
3. Locate Surf's Up™ on the list and click on the Change/Remove button.
4. Follow the prompts until the uninstall completes.
2.3. Game Profiles
During uninstallation, you can select to erase your saved games and profiles. In
the event that you want to keep them, they are located in your My Documents folder.
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3. Gameplay Instructions
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3.1. Keyboard Controls
Turn A-D
Lean Back S
(Air) Control A-D
Cheer TAB
(Air) Hold Tricks J
Stoke Mode/(Air) Stoke I
(Air) Freestyle Arrows
(Air) Basic Tricks K
(Air) Advanced Tricks L
Speed Booster Space
Floater (grind) Shift
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3.2. Gamepad Configuration
1. Click the Device Mapper shortcut in the Windows XP Start Menu or Windows Vista
Game Explorer to open the Device Configurator tool.
2. Click the Add button to create a new configuration.
3. Check the box next to the controller you want to configure.
4. Select either XBOX or PS2 style.
5. Follow the instructions to configure the controller.
Note: The XBOX 360 controller cannot be remapped. It will always use the default
configuration, even if you’ve added a Device Mapper configuration.
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4. Troubleshooting
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4.1. Installing video drivers
If you experience any graphical problems, please install the recommended video
drivers for your video card. Links to the most popular video cards manufacturers
are available at the end of this document.
These drivers have been tested with Surf's Up:
ATI Catalyst 7.4
NVIDIA Forceware Release 90, Version: 93.71
NVIDIA Forceware Release 100, Version: 100.65
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4.2. Installing sound drivers
If you experience any sound problems, please install the latest sound drivers
available for your sound card. Links to the most popular sound cards manufacturers
are available at the bottom of this document.
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4.3. Windows Service Packs and Updates
It is recommended to install the latest service packs for all PC operating systems.
If you encounter one of the issues noted below, please follow Microsoft's solution:
Problem : Sound may play slowly or music may not play continuously in Windows XP.
Solution : http://support.microsoft.com/kb/835730/
Problem : Computers that are running Windows XP Service Pack 2 and that are equipped
with multiple processors that support processor power management features
may experience decreased performance
Solution : http://support.microsoft.com/kb/896256
Problem : Game performance may be poor on a Windows XP-based computer that is using
a dual-core processor
Solution : http://support.microsoft.com/kb/909944/
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4.4. PC Known issues
• Windows Task Switching is not fully functional. Avoid pressing alt-tab or other
Windows shortcuts while playing the game.
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5. Important Web Sites, Contact Information and Technical Support
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5.1. Technical Support
Before contacting UBISOFT's Technical Support Department, please browse through
our FAQ listings or search our support database at our website:
http://support.ubi.com.
Here you will find the most recently updated information since the game release.
Also please make sure that your computer meets the minimum system requirements,
as our support representatives will be unable to assist customers whose computers
do not meet these criteria.
Whenever you contact the Technical Support Department, please include the
following information or have it available if you are calling:
- Complete product title (including version number)
- Exact error message reported (if applicable) and a brief description of the
problem encountered
- Processor speed and manufacturer
- Amount of RAM
- Operating system
- Video card that you are using and amount of RAM it has
- Maker and speed of your DVD-ROM drive
- Type of sound card you are using
Contact Us Over the Internet:
This is the best way to contact us. Our website is open 24 hours a day, 7 days a
week and it contains the most up to date Technical Support information available
including patches that can be downloaded free of charge.
We update the Support pages on a daily basis so please check here first for
solutions to your problems:
http://support.ubi.com/
Contact Us by E-mail:
For fastest response via e-mail, please visit our website at:
http://support.ubi.com/
From this site, you will be able to enter the UBISOFT Solution Center where you
can browse through our listings of Frequently Asked Questions (FAQ), search our
database of known problems and solutions, or, for fastest e-mail response, you
can send in a request for Personal Assistance from a Technical Support
Representative. It may take up to 72 hours for us to respond to your e-mail
depending upon the volume of messages we receive.
Contact Us by Phone:
You can also contact us by phone by calling (919) 460-9778. Note that this
number is for technical assistance only. No hints or tips are given over the
Technical Support line. When calling our Technical Support line, please make
sure you are in front of your computer and have all of the necessary information
listed above at hand. Be advised that our Technical Support Representatives are
available to help you Monday-Friday from 9 am-9 pm (Eastern Standard Time).
While we do not charge for technical support, normal long distance charges
apply. To avoid long distance charges, or to contact a support representative
directly after these hours, please feel free to use one of the other support
avenues listed above. E-mail issues usually receive a response within two (2)
business days.
Contact Us by Standard Mail:
If all else fails you can write to us at:
UBISOFT Technical Support 3200 Gateway Center Blvd Suite 100 Morrisville, NC
27560 USA
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5.2. Other Important websites
Official Site: http://www.surfsupgame.com
Latest DirectX Runtime: http://www.microsoft.com/windows/directx/downloads
Latest ATI Drivers: http://www.ati.com
Latest NVIDIA Drivers: http://www.nvidia.com
Latest Intel Drivers: http://www.intel.com
Latest Creative Labs Drivers: http://www.creative.com
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6. Legal Information
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SURF'S UP:(TM) & © 2007 SONY PICTURES ANIMATION INC. ALL RIGHTS RESERVED.
GAME SOFTWARE EXCLUDING SONY ELEMENTS: ©2007 UBISOFT ENTERTAINMENT. ALL RIGHTS RESERVED.
UBISOFT AND THE UBISOFT LOGO ARE TRADEMARKS OF UBISOFT ENTERTAINMENT IN THE U.S. AND/OR OTHER COUNTRIES.
BONUS FEATURE CLIPS COURTESY OF SONY PICTURES. ALL RIGHTS RESERVED.
UNREAL ENGINE IS A TRADEMARK OF EPIC GAMES INC.
DOLBY, PRO LOGIC, AND THE DOUBLE-D SYMBOL ARE TRADEMARKS OF DOLBY LABORATORIES.
WARNING: IT IS A VIOLATION OF FEDERAL COPYRIGHT LAW TO COPY, DUPLICATE OR REPRODUCE THIS PROGRAM OR ANY PORTIONS OF THIS PROGRAM WITHOUT THE EXPRESS WRITTEN PERMISSION OF THE COPYRIGHT OWNER.
USES BINK VIDEO. COPYRIGHT (C) 1997-2006 BY RAD GAME TOOLS, INC
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